• 제목/요약/키워드: Knowledge intensive services

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지식집약서비스 공급업체의 혁신 특성과 전략 (Innovation Features and Strategy of Knowledge Intensive Service Suppliers in Korea)

  • 이공래
    • 지식경영연구
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    • 제4권2호
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    • pp.79-94
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    • 2003
  • This paper explores the features, patterns and strategies of innovation in knowledge intensive service (KIS) suppliers in Korea. It was found that characteristics of service innovation and manufacturing innovation tend to converge. Also, diverging elements were found particularly in organizational dimension in the innovation of the service sector. Investigation into the case of information and communication technology (ICT) services revealed that KIS suppliers are active in innovation. They obtained ideas required for their innovations from their knowledge activities inside firms and in the process of interaction with user firms. Large KIS suppliers are to a great extent interested in R&D for innovation, while small and medium suppliers are interested in developmental work. Weak knowledge flow was found between KIS suppliers and the public sector like universities and public research institutes.

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AHP와 BMC를 활용한 중소기업의 핵심 지식서비스 평가 및 비즈니스 모델 제안 (Evaluating and Suggesting Business Models for the Knowledge-intensive Services Using AHP and BMC)

  • 박선영;금영정
    • 기술혁신연구
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    • 제24권3호
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    • pp.53-79
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    • 2016
  • 기술이 발달하고 기업환경이 급변하면서 중소기업의 기술혁신활동에 있어 지식서비스를 효과적으로 활용하는 것에 대한 사회적 요구가 급증하고 있다. 현재 지식서비스의 형태로 중소기업에 제공되고 있는 서비스의 경우 창업지원, 연구개발 기획, 연구개발 수행, 기타 지원서비스에 이르기까지 중소기업 현장에서 일어나고 있는 기업 활동의 다양한 활동을 광범위하게 포함하고 있다. 이러한 지식서비스의 제공 현황과 범위는 지식서비스를 지원하는 기관의 특성에 따라 다소 차이를 보이고 있으나 대부분 핵심 서비스의 제공 측면에서는 유사한 성향을 보이며, 이는 각 지원기관의 특성에 따른 차별화가 부족하다는 것을 시사하고 있다. 그러나 지식서비스 제공 기관이 기관 특성 및 역량에 맞는 효과적 서비스를 제공하기 위해서는 핵심 지식서비스를 발굴하고 이를 중점적으로 제공하는 것이 필수적으로 요구된다. 따라서 본 연구에서는 다양한 중소기업 정책 및 지원사업을 제공하고 있는 KISTI 중소기업지식본부를 대상으로, 중소기업에 제공되어야 할 가장 적합한 지식서비스를 탐색하고, 핵심 지식서비스를 도출하며, 도출된 핵심 지식서비스에 대한 구체적인 서비스 모델을 제안하고자 한다.

Utilization of Knowledge Intensive Services for the Innovation of Manufacturers in Korea

  • Lee, Kong-Rae
    • 기술혁신연구
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    • 제12권2호
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    • pp.209-225
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    • 2004
  • This study aims to explore and understand the role of knowledge intensive service activities in the industrial innovation of Korea. It analyzes public and private service inputs to the innovation of manufacturers. The contribution of KISs to the innovation of both service suppliers and manufacturers was analyzed by using survey questionnaire. The results of the analysis revealed that the contribution of KISs to the innovation capability of manufacturers is significant. Large manufacturers that hold internal capability to supply KISs are also active in using external KISs. The manufacturing firms that utilized KISs intensively proved to be more innovative than those did not. Heavy KISs users also entertained benefits of capability enhancement as they improved monitoring and achieved efficient application of knowledge asset into product and process innovation. The role of public KISs in the innovation of manufacturers appeared to be indirect and done mainly through education and public R&D activities. Direct input, such as public software service, was not utilized as much in service suppliers themselves. The major reason is that public KISs may not be relevant to their actual needs. Manufacturers have implemented both tighter integration of familiar KISs and loosely coupled unfamiliar KISs.

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Automation of Tasks and Knowledge-Intensive Services: A Sectorial Approach to the Impact of Covid 19 in Argentina

  • Martinez, Ricardo Gabriel;Leone, Julian Gabriel;Repeti, Juan Manuel Rodriguez
    • 이베로아메리카
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    • 제23권2호
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    • pp.273-307
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    • 2021
  • The covid 19 pandemic led to an economic collapse and multiple impacts upon Argentina's labour dynamics. As well as in other parts of the region, falls in employment rates (both due to an increase in unemployment and significant withdrawals from the labour force) were combined with wage reductions for those who were able to keep their jobs. Thus, two important processes for the labour market complimented each other: a structural shock associated with a tasks automation as a reorganisation and substitution of factors, with a cyclical recession caused by the pandemic. The international experience shows the amplifying impact the latter has on the former, generating long-term consequences mainly in routine-intensive jobs. However, the knowledge-intensive services sector appears to be the most capable of cushioning the recessionary shock (both in terms of wages and labour absorption), even with nuances within the sector depending on the extent of the shutdown measures and its capability to switch to remote work. Finally, the task approach is decisive in capturing the ability to adapt both the cyclical and structural processes, absorbing a large part of the explanatory potential that sectoral classifications tend to bring about.

Imported Expertise in World-class Knowledge Infrastructures: The Problematic Development of Knowledge Cities in the Gulf Region

  • Kosior, Adriana;Barth, Julia;Gremm, Julia;Mainka, Agnes;Stock, Wolfgang G.
    • Journal of Information Science Theory and Practice
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    • 제3권3호
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    • pp.17-44
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    • 2015
  • Due to the oil business, settlements in the Gulf Region developed into prosperous cities. But in the near future, oil is off. The plans of the Gulf Cooperation Council (GCC) states bank on diversified and knowledge-intensive economies. Are those development plans realistic? What is the state of the art of knowledge institutions in the GCC countries? Applying the theoretical frameworks of Knowledge City and Science Indicators research, we empirically and theoretically studied the emerging Gulf cities Kuwait City (Kuwait), Manama (Bahrain), Doha (Qatar), Abu Dhabi, Dubai, Sharjah (all UAE), and Muscat (Oman). Our methodological framework includes grounded theory, ethnographic field study, ServQual-like quantitative questionnaires and semi-standardized qualitative interviews conducted on-site with informed people, informetrics, and, finally, the use of official statistics. In particular, we describe and analyze the cities' knowledge infrastructures, their academics, and expenditure on R&D as input indicators; and publications as well as graduates as output indicators. A further crucial aspect of a knowledge society is the transition of graduates into knowledge-intensive public services and private companies.

Estimating the Knowledge Capital Model for Foreign Investment in Services: The Case of Singapore

  • Chellaraj, Gnanaraj;Mattoo, Aaditya
    • East Asian Economic Review
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    • 제23권2호
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    • pp.111-147
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    • 2019
  • Singapore's inward and outward investments with industrialized countries in both manufacturing and service sectors were skill seeking while outward investments to developing countries were labor seeking. Applying the Knowledge-Capital model, it was found that services Foreign Direct Investment is sensitive to skill differences. A ten-percent decline in skill differences with industrialized countries resulted in a 4.25 percent rise in inbound manufacturing and 1.48 percent rise in inbound services investments. Meanwhile, a ten-percent increase in skill differences with developing countries resulted in a 30 percent rise in outbound manufacturing and 0.38 percent rise in services investments. Furthermore, when services are distinguished by skill-intensity, the impact of relative skill endowments on inbound Foreign Direct Investment in skill-intensive services is significantly different from the impact on other services. However, when services are disaggregated by "proximity" needs, we do not find any significant difference in the impact of relative skill endowments on Foreign Direct Investment.

어머니의 미숙아 발달지식, 양육지식, 퇴원 후 보건의료서비스 이용이 모성자신감에 미치는 영향 (Effect of Child Development Knowledge, Rearing Knowledge and Use of Health Care Service on Maternal Confidence among Mothers with Premature Infants)

  • 김소연;강숙정
    • Child Health Nursing Research
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    • 제23권4호
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    • pp.407-415
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    • 2017
  • Purpose: The purpose of this study was to examine how child development knowledge, child rearing knowledge, and use of healthcare services after discharge affect maternal confidence among mothers of premature infants. Methods: Participants in this study were 55 mothers who were involved in internet communities for mothers with premature infants and 30 mothers who visited hospitals for follow up care after having their babies discharged from Neonatal Intensive Care Units (NICU) in South Korea. Results: Presence of operation history, child development and rearing knowledge, and use of healthcare service explained 12.2% of maternal confidence. Presence of operation history (${\beta}=.32$, p<.05) and child development knowledge (${\beta}=.52$, p<.05) were significant predictors for maternal confidence. Conclusion: The results of this study suggest that mothers with premature infants need further education especially on motor development, developmental knowledge, and knowledge related to operations for mothers whose child had surgery in the NICU. Also information about services provided from community health services for premature infants need to be advertised and distributed.

조직구성원의 지식통합 역량에 대한 선행 요인과 지식창출 효과에 관한 연구: 융합 지향 조직을 중심으로 (Antecedents of Employees' Knowledge Integration Capability and Its Effects on Knowledge Creation: Focused on Convergence-Oriented Organizations)

  • 홍진원;서우종
    • 지식경영연구
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    • 제15권4호
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    • pp.105-126
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    • 2014
  • Knowledge integration is becoming a primary function of improving organizational capabilities and performance in today's convergence paradigm. The knowledge integration capability of employees has increasingly been regarded as a critical source for developing new products and services. This study investigates the influential factors of employees' knowledge integration capability and its effects. A theoretical research model was developed based on the socio-technical perspective and information processing theory. The model includes teamwork quality, expertise, IT support, and knowledge complexity as the primary influential factors of employees' knowledge integration capability. A large-scale survey was conducted for gathering data (a total of 316 samples from 141 organizations) to test the proposed model. The test results of the hypotheses show that expertise and knowledge complexity are the significant influential factors of employees' knowledge integration capability, and also the capability has a positive effect on the knowledge creation performance of employees. Our findings contribute to the development of initiatives for promoting employees' knowledge integration capability, especially in knowledge intensive organizations focusing on convergence products and services.

산업연관모형을 바탕으로 한 우리나라 지식기반서비스업의 기술적 산업연계구조 분석

  • 박재민;전주용
    • 기술혁신연구
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    • 제10권2호
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    • pp.1-18
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    • 2002
  • This paper examines the process of embodied technology spillovers in terms of supply and demand of technology For the purpose, this paper develops a consistent framework to estimate intersectoral R&D spillovers, and to pinpoint the sectors that are the most important for innovative activities and the sectors that produce most technologically intensive products. Based on an input-output framework, the technology intensity of fourteen sectors and the interaction between the sectors in terms of technology spillovers are measured. The results indicate that knowledge-based service sectors are highly supply-pulling and value-additive, but low in terms of employments. The study found that computer services, telecommunications, technology services, and art-related services are the most technology intensive sectors.

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간호학생의 심폐소생술에 대한 지식 및 태도 (Knowledge and Attitude about Cardiopulmonary Resuscitation for Nursing Students)

  • 안은경;조미경
    • 한국응급구조학회지
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    • 제13권3호
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    • pp.5-17
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    • 2009
  • Purpose : This study was to examine the knowledge and attitude about cardiopulmonary resuscitation(CPR) for nursing students, and to basic data with CPR education program for nursing student. Method : 128 nursing students filled out a self-administered questionnaires. The data were collected by CPR knowledge and attitude modified by the authors based on Kim's inventory (2008). Result : Nursing students weren't knowledgeable nor confident of CPR. But they had positive attitude about as a first responder. Conclusion : Intensive education by the level of knowledge should be provided for nursing students to master the knowhow of CPR, especially cardiac compression, and evaluation should be reinforced as well. And an education should be offered to enhance their confidence CPR performing CPR.

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