• 제목/요약/키워드: Knowledge Workers

검색결과 742건 처리시간 0.027초

업무성과에 영향을 주는 업무용 모바일 어플리케이션의 주요 요인에 관한 연구 (An Empirical Study on the Influencing Factors of Perceived Job Performance in the Context of Enterprise Mobile Applications)

  • 정성훈;김기민
    • Asia pacific journal of information systems
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    • 제24권1호
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    • pp.31-50
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    • 2014
  • The ubiquitous accessibility of information through mobile devices has led to an increased mobility of workers from their fixed workplaces. Market researchers estimate that by 2016, 350 million workers will be using their smartphones for business purposes, and the use of smartphones will offer new business benefits. Enterprises are now adopting mobile technologies for numerous applications to increase their operational efficiency, improve their responsiveness and competitiveness, and cultivate their innovativeness. For these reasons, various organizational aspects concerning "mobile work" have received a great deal of recent attention. Moreover, many CIOs plan to allocate a considerable amount of their budgets mobile work environments. In particular, with the consumerization of information technology, enterprise mobile applications (EMA) have played a significant role in the explosive growth of mobile computing in the workplace, and even in improving sales for firms in this field. EMA can be defined as mobile technologies and role-based applications, as companies design them for specific roles and functions in organizations. Technically, EMA can be defined as business enterprise systems, including critical business functions that enable users to access enterprise systems via wireless mobile devices, such as smartphones or tablets. Specifically, EMA enables employees to have greater access to real-time information, and provides them with simple features and functionalities that are easy for them to complete specific tasks. While the impact of EMA on organizational workers' productivity has been given considerable attention in various literatures, relatively little research effort has been made to examine how EMA actually lead to users' job performance. In particular, we have a limited understanding of what the key antecedents are of such an EMA usage outcome. In this paper, we focus on employees' perceived job performance as the outcome of EMA use, which indicates the successful role of EMA with regard to employees' tasks. Thus, to develop a deeper understanding of the relationship among EMA, its environment, and employees' perceived job performance, we develop a comprehensive model that considers the perceived-fit between EMA and employees' tasks, satisfaction on EMA, and the organizational environment. With this model, we try to examine EMA to explain how job performance through EMA is revealed from both the task-technology fit for EMA and satisfaction on EMA, while also considering the antecedent factors for these constructs. The objectives of this study are to address the following research questions: (1) How can employees successfully manage EMA in order to enhance their perceived job performance? (2) What internal and/or external factors are important antecedents in increasing EMA users' satisfaction on MES and task-technology fit for EMA? (3) What are the impacts of organizational (e.g. organizational agility), and task-related antecedents (e.g., task mobility) on task-technology fit for EMA? (4) What are the impacts of internal (e.g., self-efficacy) and external antecedents (e.g., system reputation) for the habitual use of EMA? Based on a survey from 254 actual employees who use EMA in their workplace across industries, our results indicate that task-technology fit for EMA and satisfaction on EMA are positively associated with job performance. We also identify task mobility, organizational agility, and system accessibility that are found to be positively associated with task-technology fit for EMA. Further, we find that external factor, such as the reputation of EMA, and internal factor, such as self-efficacy for EMA that are found to be positively associated with the satisfaction of EMA. The present findings enable researchers and practitioners to understand the role of EMA, which facilitates organizational workers' efficient work processes, as well as the importance of task-technology fit for EMA. Our model provides a new set of antecedents and consequence variables for a TAM involving mobile applications. The research model also provides empirical evidence that EMA are important mobile services that positively influence individuals' performance. Our findings suggest that perceived organizational agility and task mobility do have a significant influence on task-technology fit for EMA usage through positive beliefs about EMA, that self-efficacy and system reputation can also influence individuals' satisfaction on EMA, and that these factors are important contingent factors for the impact of system satisfaction and perceived job performance. Our findings can help managers gauge the impact of EMA in terms of its contribution to job performance. Our results provide an explanation as to why many firms have recently adopted EMA for efficient business processes and productivity support. Our findings additionally suggest that the cognitive fit between task and technology can be an important requirement for the productivity support of EMA. Further, our study findings can help managers in formulating their strategies and building organizational culture that can affect employees perceived job performance. Managers, thus, can tailor their dependence on EMA as high or low, depending on their task's characteristics, to maximize the job performance in the workplace. Overall, this study strengthens our knowledge regarding the impact of mobile applications in organizational contexts, technology acceptance and the role of task characteristics. To conclude, we hope that our research inspires future studies exploring digital productivity in the workplace and/or taking the role of EMA into account for employee job performance.

농촌지역사회 보건요원의 교육을 통한 주민의 보건복지향상에 관한 사회의학적 연구 (Socio-Medical Approach to the Welfare of Rural Residents Through the Education of Community Health Personnel)

  • 염용태;이명숙;조병희
    • 농촌의학ㆍ지역보건
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    • 제17권1호
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    • pp.34-45
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    • 1992
  • In this county, the gap between the urban 'haves' and the rural 'have-nots' continues to be an increasing problem. WHO and UNICEF see primary health care(PHC) as the key to achieving an acceptable level of health throughout the world as a community development. PHC is essential health care made accessible to individuals and families in the community by means acceptable to them. It is the first level of contact of individual, the family, and community with the national health system. It includes at least education on health system. It includes at least education on health problems, promotion of food supply, MCH including family planning, immunization against infectious diseases, control of endemic diseases, treatment of common diseases and injuries, promotion of mental health, and provision of essential drugs. However, of the aboves, education concerning of mental health problems and the methods to identify, prevent, and control them is the principal step of establishment. In Korea, the category of PHC worker includes the physician as public doctor and nurse as primary health care practitioner and community health leader as village health worker. PHC workers of the aboves will thus function best if they are appropriately trained to respond to the health needs of the community. However in this country, since the national PHC service project launched in 1980, the government has not developed and performed appropriate and enough education and training activities. In light of above reasons, several categories of health education activities had been planned and performed being aimed at above specific target groups and the main focus was on the village health workers for about one year from July 1991 to July 1992 in Yeoju Kun of Kyonki Province. At the end of the period, evaluation of education input was carried out to measure the improvement of healthful life of people in terms of awareness, attitude, and practice. At the end of the period, evaluation of education input was carried out to measure the improvement of healthful life of people in terms of awareness, attitude, and practice. The totals of 80 village health workers, 13 public health practitioners and 9 public docters took in the course of health education for a few hours at every month and the evaluation works of educational effect were taken. The results the study were as follows. 1) Number of persons who realized the maxim "health care of the people is a duty of the government" increased after the education course, On the other hand, the rate of satisfaction on the effort of government for health promotion of the people decreased. 2) Public doctors and primary health care practitioners(nurses) liked and enjoyed the education schedule as a meeting of peer group. It provided chances of communication with staffs of Korea University Hospital. It was said that lectures covered great deal of knowledge and technic they urgently needed in the field. 3) After finishing the education course, more of village health workers(VHW) thought they adapted themselves to their roles and functions showing increased number of home visit and contact with primary health care practitioners by month. 4) In case of patient refer, VHW preferred primary health care practitioners to public doctors. 5) Capability of VHWs in most of their functions increased dramatically after when the education course finished except tuberculosis control.

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멕시코의 관광산업과 감정노동의 다차원성 (Tourism Industry and the Multidimensionality of Emotional Labor in Mexico)

  • 주종택
    • 이베로아메리카
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    • 제22권1호
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    • pp.73-109
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    • 2020
  • 관광산업에서는 종사자들이 고객들과 직접 대면 접촉을 할 기회가 빈번하다는 점에서 감정노동과 관련된 문제가 발생할 가능성이 매우 높은 분야이다. 그렇지만 감정노동이 유사한 상황에서 항상 모두에게 동일한 형태로 인식되는 것은 아니다. 조사지에서 보는 것과 같이 감정노동은 개인의 특성과 사회문화적, 경제적 상황에 따라 다양하게 나타난다. 감정노동에 영향을 미치는 요소가 대단히 많고, 또 이런 요소들이 미치는 영향력의 수준은 시기와 장소에 따라 상이하게 표출될 수도 있다. 감정노동에 대한 생각이나 감정 노동으로 인한 스트레스 등 심리적, 정신적 고통은 여러 가지 요인에 의해 달라진다. 연령, 근무기간, 성별에 따라 감정노동에 대한 판단은 분명한 차이를 보인다. 특히 미국으로의 국제노동이주의 경험이나 향후에 국제노동 이주에 참여할 의사가 있는 사람들의 경우에는 감정노동을 심각한 문제로 인식하지 않거나 오히려 긍정적인 사회문화적 경험으로 받아들이는 경우가 많았다. 실제로 오아하카에 다양한 형태의 관광분야 종사자들이 존재하고, 이들이 겪는 경험은 개인과 경제적, 사회문화적 환경에 따라 매우 다르다. 오아하카의 관광 분야 종사자들의 감정노동도 여러 가지 조건에 따라 다양한 형태를 지니고 있다. 감정노동의 긍정적 혹은 부정적 인식과 결과는 개인과 작업조건의 상황에 따라 상이하게 표출된다. 즉 개인의 인성이나 경험, 사회문화적 특성, 작업장에서의 자율성 등 사회경제적 조건이 상당한 영향을 미친다. 결과적으로 개인에게 표현되고 이해되는 감정노동의 형태와 영향은 상당히 다양하고 상황에 따라 변화할 수도 있다. 이런 문제들을 고려하면 감정노동이 나타나는 방식은 경제적 요소 뿐 아니라 사회문화적 혹은 개인적 요소에 의해 상당한 영향을 받는다. 또 특정 업종이나 일의 성격에 따라 감정노동의 존재와 심각성을 주어진 것으로 간주하기보다, 개인에 따른 감정노동의 차이를 인지하고, 감정노동으로 인한 문제의 심각성을 경험하는 방식과 내용이 개인마다 상당히 다르다는 점도 함께 인식해야 한다. 이런 의미에서 감정노동의 역동성과 다양성, 다차원성을 분명하게 새로운 시각으로 파악할 필요가 있다.

항만하역관할의 원인분석 및 예방대책에 관하여 (On the Countermeasure for Preventing the Accident of Cargo Handling in Port)

  • 박용욱;이철영
    • 한국항해학회지
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    • 제17권3호
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    • pp.57-68
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    • 1993
  • The economy of Korea has grown up significantly in its scale. It has, therefore, become imperative to develop countermeasures to prevent work related injuries and occupational illnesses resultining from haza-rdous working conditions and handling harmful substances. A lot of cargo handling accident in port have occurred due to the characteristics of poor working environment, diversity of working place and method, fluctuation of the amount of cargo and handling of heavy, long, harmful and dangerous cargo, etc. According to '91 industrial accident analysis carried out by the ministry of labour, the number of the stevedores injured by cargo handling accident in port were 1, 432 persons (the death accident : 22 per-sons), the amount of industrial accident compensation in port was 6.7 billion won (the amount of economic loss : 33.6 billion won), and the injury occurance rate of the stevedoring industry was higher than that of the whole industry. This paper, therefore, aims to the actual status of the stevedoring industry and to extract the main cau-ses of the accidents related to cargo handling in port through factor analysis using the data of the accide-nts in the whole habour from 1990 to 1992, and to suggest the countermeasures to prevent such accident. The main causes of the accident and countermeasures are found to be as follows through the factor analy-sis : Factor1, factor2, and factor3 related to a defect of human being and management, a defect of state and environment, and an insufficiency of education and law are extracted. The short-term countermeasures to prevent these accidents are 1) to consolidate the safety and health organization in the working spot, 2) to secure a safe condition in working spot before dock work, 3) to strengthen a dock worker's safety educa-tion. The long-term countermeasures are 1) to promote a decasualisation of dock workers, 2) to modernize the cargo working methods through constructing exclusive pier and introducing exclusive cargo handling equipment, 3) to establish a exclusive dock accident prevention organization and the dock workers law. Factor 4, factor5, factor6, and factor7 related to an unfitness, a deficiency of technical knowledge, a nonfu-lfilment of safety measures, and a bad arrangement are extracted. The countermeasures to prevent these accidents are 1) to perform a complete safety inspection of cargo handling equipments and tools and to carry out the dock work according to a working plan, 2) to publish and supply technical safety books, safety instruction book, safety check list, etc., 3) to strengthen the safety patrol at the working spot in habour and to activate a safety fund, 4) to maintain always a clean workshop with the safety consciousness in which the good arragement of the working spot is considered to be the beginning of safety.

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Estimation of Gas-particle partitioning Coefficients (Kp) of Carcinogenic polycyclic Aromatic hydrocarbons in Carbonaceous Aerosols Collected at Chiang - Mai, Bangkok and hat-Yai, Thailand

  • Pongpiachan, Siwatt;Ho, Kin Fai;Cao, Junji
    • Asian Pacific Journal of Cancer Prevention
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    • 제14권4호
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    • pp.2461-2476
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    • 2013
  • To assess environmental contamination with carcinogens, carbonaceous compounds, water-soluble ionic species and trace gaseous species were identified and quantified every three hours for three days st three different atmospheric layer at the heart of chiang-Mai, bangkok and hat-Yai from December 2006 to February 2007. A DRI model 2001 Themal/Optical Carbon Analyzer with the IMPROVE thermal/optical reflectance (TOR) protocol was used to quantify the organic carbon(OC) and elemental carbon content in $PM_{10}$. Diurnal and vertical variability was also carefully investigated. In general, OC and EC contenttration shoeed the highest values at the monitoring period o 21.00-00.00 as consequences of human activities at night bazaar coupled with reduction of mixing layer, decreased wind speed and termination of photolysis nighttime. Morning peaks of carboaceous compounds were observed during the sampling period of 06:00 -09:00, emphasizing the main contribution of traffic emission in the three cities. The estimation of incremental lifetime partculate matter exposure (ILPE) raises concern of high risk of carbonaceous accumulation over workers and residents living close to the observatory sites. The average values of incremental lifrtime particulate matter exposure (ILPE) of total carbon at Baiyoke Suit Hotel and Baiyoke Sky Hotel are approsimately ten time shigher then those air sample collected at prince of songkla University Hat-Yai campus corpse incinerator and fish-can maufacturing factory but only slightly higher than those of rice straw burnig in Songkla province. This indicates a high risk of developing lung cancer and other respiratory diseases across workers and residents living in high buildings located in Pratunam area. Using knowledge of carbonaceous fractions in $PM_{10}$, one can estimate the gas-particle partitioning of polycyclic aromatic hydrocarbons (PAHs). Dachs-Eisenreich model highlights the crucial role of adsorption in gas-particle partitioning of low molecular weight PAHs, whereas both absorption and adsorption tend to account for gas-particle partitioning of high molecular weight PAHs in urban residential zones of Thailand. Interestingly, the absorption mode alone plays a minor role in gas-partcle partitiining of PAHs in Chiang-Mai, Bangkok and hat-Yai.

수도권 지역 직장인의 음식 관련 스마트폰 어플리케이션 이용 실태와 만족도 (Usage and Satisfaction of Food-related Smartphone Applications of Office Workers in Seoul Area)

  • 길문경;정희선;윤지영
    • 한국식품영양학회지
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    • 제27권6호
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    • pp.1096-1106
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    • 2014
  • This study was conducted to figure the usage status and satisfaction of food-related smartphone applications by generic characteristics and food purchase attributes of Seoul area workers. The results show that health vitality-oriented group, married compared to single, those with higher eating-out expenses possess more food-related applications (p<0.05). The primary reason for the usage of food-related applications was the need for food-related information (53.7%). The highest application subjects in use were restaurant-related information and recipe information. The real-life aid food-related applications utilized most were also restaurant information (60.7%) and recipe information (28.3%). Health vitality-oriented respondents especially turned out to use nutrition information and food functionality information often (p<0.01), and recipes or calories & diet information usage frequency was higher in women than in men (p<0.001). Restaurant-related information were more frequently used by singles, highly educated, and those with high income and eating-out expenses (p<0.05). Satisfaction of food-related applications was normal (3.06), showing that the satisfactory level is not yet high. Satisfaction regarding purchase attributes showed that the health vitality-oriented group (3.19) was more satisfied compared to other groups (p<0.05), and women (3.16) were more satisfied that men (2.89) were (p<0.05). Inconveniences of food-related applications were highest in usage fee (3.29), simplicity of information (3.28), lack of reliability of information and need for update (3.10). The results of this study implies that various subdivisions of food-related applications users should be implemented; at the same time, food-related applications covering diverse subjects that regard each group's characteristics should be developed in order to utilize food-related knowledge and information as a marketing tool in the food industry; this can efficiently be done by paying attention to the quality of information and updates within applications.

한국의 LPG 충전소에 있어서 작업복의 정전기에 의한 화재 및 폭발 위험성에 관한 연구 (A Study on Hazards Assessment of Electrostatic Firing Explosion of Working Wears at LPG Stations in Korea)

  • 조영두;구자혁;최광석;서대원;정재희
    • 한국가스학회지
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    • 제4권4호
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    • pp.20-24
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    • 2000
  • 한국의 Liquid Petroleum Gas 충전소에 있어서 안전관리자의 정전기에 대한 안전 의식을 설문 조사했다. 또한, 위험요소로 판단된 일반 작업복과 순면 작업복의 정전기에 의한 화재 폭발 위험성을 평가했다. 설문 조사에 의하면, 충전소에서는 정전기 예방 측면의 효율적인 교육 및 인식 부족으로 인해 무분별한 작업복을 착용하고 있는 것으로 나타났다. 특히 현재 착용하고 있는 일반 작업복의 경우, 실험에 의한 대전 전하량이 동복 1.79$\mu$C 춘추복 1.44$\mu$C, 하복 1.02$\mu$C로 한국공업규격 (KS K-7807) 에서 정전기 재해 위험 가능성에 대해 언급한 0.60$\mu$C를 크게 상회하여 위험성이 존재했다. 반면. 순면 작업복의 경우는 대전량이 0.52$\mu$C에서 0.42$\mu$C의 범위로 안전한 것으로 나타났다. 따라서, 향후 시각적, 체험적 교육을 병행한 정전기 교육의 질적 향상이 요구되며, 정전기에 의한 재해를 방지하기 위해 착용하는 작업복에 대한 관련 기술 기준의 제정이 요구된다.

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사회.경제.공간의 관점에서 본 한국인의 일상적 노동과 여가 시간 변화, $1981{\sim}2000$ (The Change of Everyday's Labor and Leisure Time in South Korea from 1981 to 2000 in terms of Socio-economic and Spatial Perspective)

  • 박규택
    • 한국지역지리학회지
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    • 제9권1호
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    • pp.35-52
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    • 2003
  • 본 연구는 지난 20년 동안 한국 사회에 있어 사람들의 일상생활 활동의 토대가 되는 노동과 여가 시간이 어떻게 변화되었는지를 '국민생활시간조사' 자료를 통해 분석 기술하였다. 전체적으로 한국인의 일상적 노동과 여가 시간의 변화는 사회 경제 공간의 관점에서 대단히 복잡한 형태를 보였다. 따라서 자본주의 경제가 탈산업화됨에 따라 노동시간은 감소하는 반면 여가시간은 증가한다는 기존 연구의 주장 혹은 예측에 보다 신중하게 접근할 필요가 있다. 구체적으로 성별 직업별, 학력별 그리고 지역과 공간 이동의 측면에서 노동과 여가 시간의 변화에 차이가 나타나고 있다. 1980년대와 1990년대에 걸쳐 모든 직업에서 평일의 노동시간은 증가하였고, 일요일은 기능 작업직을 제외한 모든 직업에서 노동시간이 감소하였다. 1990년대 이후 한국 사회 경제는 저학력 노동보다 고학력 노동에 크게 의존하는 구조를 그리고 고학력 집단은 평일에 많은 일을 하고 일요일에 적게 일하는 구조를 형성시켰다. 지역별 노동시간의 변화는 1980년대 초반 이후 산업화와 도시화가 진전됨에 따라 한국 사회 경제는 농촌적 성격을 지닌 읍과 면 거주자들보다 도시, 특히 대도시 거주자들의 노동에 보다 크게 의존하는 구조로 전환되었다. 그리고 지난 20년 동안 평일과 일요일 사람들의 이동시간은 학력에 정비례하는 것으로 나타났다.

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양돈 농가의 안전사고 발생현황 및 안전보건 관리수준 (A Survey on the Present State of Occurrence of Safety Accidents and Safety and Health Management Levels Among Swine Farmers)

  • 김경란;김인수;김효철;이경숙;채혜선
    • 한국환경보건학회지
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    • 제40권5호
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    • pp.413-424
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    • 2014
  • Objectives: The purpose of this study was to seek measures for improvement and management of farm work safety and health by conducting questionnaire surveys and on-site investigations to ascertain the present state of occurrence of safety accidents and safety and health management levels among swine farmers. In particular, the purpose of this study is to provide basic data for the establishment of measures for the management of safety and health suitable to the characteristics of related working environments. Methods: Questionnaire surveys were conducted among 223 farmers engaged in swine farming in 14 regions, and 10 farms were visited in order to implement multilateral methods, including in-depth interviews, along with field surveys. Results: The surveys indicated that 26.2% of all respondents experienced farm-work related safety accidents and body-reaction related accidents showed a high ratio at 31.1% of all respondents. With regard to cause materials of safety accidents, work other than that directly related to swine raising showed high ratios of safety accidents, with pigsty facility related accidents at 26.6%. Although most workers recognized the dangers latent in the working environments, their behavior and responses to the prevention of safety accidents were still insufficient due to a lack of understanding of safety and health management. In the survey on the present state of personal hygiene and wearing of protective equipment, workers were found to have been exposed to dangerous and harmful environments both inside and outside pigsties, but the actual states of their wearing protective safety equipment were very poor. Conclusion: Given the results of this study, swine farmers well recognize problems in their control of safety accidents and management of safety and health, but their knowledge about safety and health education and management guidelines was insufficient. Therefore, safety and health education, public relations, and customized personal protective equipment suitable for swine raising work should be developed in order to address the foregoing problem.

산업안전보건관리자 특성과 화학물질 유해성 정보전달의 관련성 (Association Between Communication for Chemical Hazards Information and Characteristics of Occupational Safety and Health manager)

  • 김기웅;박진우;정무수
    • 한국산업보건학회지
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    • 제22권2호
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    • pp.156-163
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    • 2012
  • Objectives: The aim of the present study was undertaken to investigate the association between communication for chemical hazard information and characteristics of occupational safety and health managers. Subjects and Methods: We surveyed 78 occupational safety and health managers(64 male and 14 female) in 78 chemical manufacturing plants. Data were obtained using a self-reported questionnaire about size and type of company, products, communication system for chemicals and work-related characteristics of occupational safety and health managers. All analyses in this study were performed using SPSS program 12.0. Results: 64.1% of the study participants were occupational health managers aged 39.3 years on average and were graduated from college and university around 90%. 30.0% and of them were majoring in chemistry (engineering chemistry), 18.0% occupational health, 16% nursing and 30.0% others. Occupational safety managers were aged 39.4 years on average, 42.9% of them were majoring in chemistry (engineering chemistry), 21.4% environmental engineering, 10.7% occupational safety and 25% others. 86% of occupational health managers and 71.4% of occupational safety managers were classified as office job. Over 94% of the hazards information for chemicals were delivered by occupational safety and health managers, but about 28.2% workers preferred outside experts who have a profound knowledge about occupational safety and health and understandable. Occupational safety and health managers and workers had difficulties in understanding toxicological information, hazards identification, stability/reactivity, composition/information on ingredients, physical/chemical properties and ecological information. On multiple logistic regression analysis for the 16 heading of material safety data sheet, content of material safety data sheet was significantly associated with education level (odds ratio=0.286, 95% confidence interval=0.105-0.780). The hazard identification (odds ratio=3.947, 95% confidence interval=1.092-14.271) and toxicological information (odds ratio=0.841, 95% confidence interval=0.705-0.998) were significantly associated with type of occupation. Conclusions: This finding implies that the education level, type of occupation and speciality of occupational safety and health managers may affects hazards information delivery.