• Knowledge Management Research
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• v.12 no.2
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• pp.35-55
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• 2011

By providing a number of unprecedented knowledge sources, virtual communities have stimulated interests in knowledge sourcing Specifically, virtual communities have triggered fundamental changes in the ways that people interact with one another. Thus, there is a critical need to examine how people try to behave for sourcing knowledge in virtual communities, particularly in terms of the demand-side perspective of knowledge. To address the knowledge gap regarding knowledge sourcing behavior from the knowledge recipients' side, this study draws upon GPA(goal-plan-action) theory with both the social cognitive theory and the goal-setting theory as overarching theories. Furthermore, we apply past experience in virtual communities and trust in knowledge providers as moderating variables to deeply understand the knowledge recipients' behavior. We expect to present theoretical and practical implications through our findings, which are relevant to cognitive goal-setting and knowledge sourcing behavior. In the theoretical perspective, this study illustrates how knowledge recipients determine knowledge sourcing behavior. Based on our findings, this study has practical implications for virtual communities to effectively balance knowledge repositories and knowledge management systems with knowledge providers and recipients.

• Journal of the Korean School Mathematics Society
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• v.11 no.4
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• pp.595-608
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• 2008

The purpose of this study is to address the teachers' knowledge bases for effective mathematics teaching and especially to provide the various definitions and the structures of mathematics knowledge which is the most important one of the knowledge bases. The conceptual understanding about teachers' knowledge bases for effective mathematics teaching and the structure of mathematics knowledge may be used in evaluating effective mathematics teaching and teachers as well as in developing a new conceptual framework for the structure of mathematical knowledge.

• Journal of the Ergonomics Society of Korea
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• v.31 no.1
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• pp.15-21
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• 2012

Objective: We propose empathy as a user research method for service design. Background: We argue that empathy will enable user researchers to go beyond the conceptual knowledge to the design knowledge of user experience. Method: We tested our hypothesis by conducting an experiment in which subjects were required to propose solutions to improve the experience of a family member of a patient hospitalized in an emergency department. Results: We found that the subjects who empathized with the family member of a patient tended to suggest the solutions based on design knowledge rather than the solutions based on conceptual knowledge compared to the subjects who did not empathize. Conclusion: Data support our hypothesis that empathy enables people to focus on design knowledge rather than conceptual knowledge. Application: These findings provide practical implications for user researchers in service design.

• Journal of the Korean Operations Research and Management Science Society
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• v.20 no.1
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• pp.159-177
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• 1995

The objective of this paper is to propose a knowledge-based fuzzy post adjustment so that unstructured problems can be solved more realistically by expert systems. Major part of this mechanism forcuses on fuzzily assessing the influence of various external factors and accordingly improving the solutions of unstructured problem being concerned. For this purpose, three kinds of knowledge are used : user knowledge, expert knowledge, and machine knowledge. User knowledge is required for evaluating the external factors as well as operating the expert systems. Machine knowledge is automatically derived from historical instances of a target problem domain by using machine learning techniques, and used as a major knowledge source for inference. Expert knowledge is incorporate dinto fuzzy membership functions for external factors which seem to significantly affect the target problems. We applied this mechanism to a prototyoe expert system whose major objective is to provide expert guidance for stock market timing such as sell, buty, or wait. Experiments showed that our proposed mechanism can improve the solution quality of expert systems operating in turbulent decision-making environments.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1995.04a
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• pp.387-394
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• 1995

With respect to the effectiveness of types of knowledge on human diagnostic performance, the results of several experiments claimed that training with diagnostic rules (procedural knowledge) is more effective than training that provides theoretical knowledge (principle knowledge). However, we usually have the idea that understanding the principles of system dynamics is necessary for diagnosis in some situations. In this study, we pointed out some problems in the previous experiments that force to reinterpret their experimental conclusions. Accordingly, we conducted an experiment to reinvestigate the value of theoretical knowledge in two problem situations. A simulator system, which is named DLD, that is to diagnose an electronic device was created for this purpose. It is a context-free digital logic circuit which includes forty-one gates of three basic types. Our experiment investigated the marginal effects of theoretical knowledge over common diagnostic rules. The experimental results showed that the effectiveness of the instruction in theoretical knowledge is dependent on the complexity of diagnostic situations. This adds up an experimental evidence against the presumed ineffectiveness of theoretical knowledge and forward reasoning in fault diagnosis. Furthermore, the result suggests the source of the use of theoretical knowledge.

• Journal of Korean Elementary Science Education
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• v.38 no.4
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• pp.484-495
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• 2019

This study divided pre-service elementary school teachers' knowledge conversion into four types, socialization, externalization, combination and internalization, based on their inquiry activities on the life cycle of cabbage butterfly. As research subjects, this study collected results from 24 pre-service elementary school teachers who carried out inquires on the life cycle of cabbage butterfly for about 2 months. The type of socialization indicates the conversion of tacit knowledge into tacit knowledge, and this study found out that pre-service elementary school teachers acquired and accumulated tacit knowledge from their fellow pre-service teachers, professors and even acquaintances inside and outside the lab. However, there appeared no process that they shared their tacit knowledge with other pre-service teachers or delivered it to them. The type of externalization indicates the conversion of tacit knowledge into explicit knowledge, and this study discovered some cases that pre-service elementary school teachers expressed their inner tacit knowledge into explicit knowledge. However, there was no case found that they converted the verbally-unexpressed tacit knowledge of their fellow teachers or experts into well-defined explicit knowledge. The type of combination indicates the conversion of explicit knowledge into explicit knowledge, and this study discovered some cases that they collected explicit knowledge and converted it into new explicit knowledge for the acquisition, integration and delivery or distribution of explicit knowledge. However, there were few cases that they creatively devised new explicit knowledge by acquiring new knowledge through direct observation and supplementing the existing explicit knowledge. The type of internalization indicates the conversion of explicit knowledge into tacit knowledge, and this study discovered both explicit knowledge embodied through personal experiences and explicit knowledge embodied through simulations and experiments that formed tacit knowledge in process of examining the existing explicit knowledge.

• Journal of the Korean Society for information Management
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• v.24 no.1 s.63
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• pp.55-74
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• 2007

The purposes of this study are to examine the influences of appraisal and reward on the activities of knowledge management and to search the strategies for effective appraisal and reward system to activate the knowledge management. The results of covariance structural analyses indicate that appraisal has a significant direct effect on reward and knowledge creation as well as a significant indirect effect on knowledge sharing via reward and knowledge creation. Reward has a significant direct influence on knowledge sharing. Knowledge creation also significantly affects knowledge sharing. Based on the results, the potential implications of effective appraisal and reward system to activate the knowledge management are discussed.

• Journal of the Korean Society for information Management
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• v.26 no.3
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• pp.189-211
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• 2009

The purpose of this study is to examine the causal relationships among knowledge management(KM) influence factors(leadership, learning culture, member' attitude, reward, knowledge quality, KMS quality), KM activities(knowledge creation, knowledge sharing), KM performance in public enterprise. The results of data analysis by structured equation model(SEM) indicate that learning culture, knowledge quality and KMS quality significantly influence the knowledge creation and sharing. Member' attitude has significant influences on the knowledge creation. And knowledge creation and sharing have a significant affect on KM performance. Based on the results, the potential implications of the strategy for effective knowledge management are discussed.

• International Journal of CAD/CAM
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• v.5 no.1
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• pp.99-109
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• 2005

This paper introduces an approach to an ontology-based multi-level knowledge framework for a knowledge management system for discrete-product development. Participants in a product life cycle want to share comprehensive product knowledge without any ambiguity and heterogeneity. However, previous knowledge management approaches are limited in providing those aspects: therefore, we suggest an ontology-based multi-level knowledge framework (OBMKF). The bottom level, the axiom, specifies the semantics of concepts and relations of knowledge so ambiguity can be alleviated. The middle level is a product development knowledge map; it defines the concepts and the relations of the product domain knowledge and guides the engineer to process their engineering decisions. The middle level is then classified further into more detailed levels, such as generic product level, specific product level, product version level, and manufactured item level, according to the various viewpoints. The top level is specialized knowledge for a specific domain that gives the solution of a specific task or problem. It is classified into three knowledge types: expert knowledge, engineering function knowledge, and data-analysis-based knowledge. This proposed framework is based on ontology to accommodate a comprehensive range of knowledge and is represented with first-order logic to maintain a uniform representation.

• Knowledge Management Research
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• v.3 no.1
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• pp.75-91
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• 2002

This research is interested in organization members' knowledge contribution, along with the requirement for the effective knowledge management as a critical corporate asset. We consider the performance appraisal and reward system on knowledge sharing as a key issue for the successful knowledge management. Analyzed will be the interactive relationship among the performance appraisal and reward system, individual knowledge contribution, and organizational knowledge contribution effectiveness. This case study is based on in-depth interviews in the consulting industry recognized as a knowledge-integrated industry. The purpose of this research is to examine how firms evaluate and reward organization members' knowledge contribution, to define how fim1s utilize IT for the knowledge management, and to show how the performance appraisal and reward system influence organizational knowledge contribution effectiveness. Besides, other determinants for knowledge contribution effectiveness are defined. It is recognized that knowledge contribution effectiveness is positively related to non-monetary rewards and informal appraisals. As for the future study, we recommend the empirical research based on several propositions developed in this study.