• Title/Summary/Keyword: Knowledge Sharing Quality

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The Case of the Knowledge Management Activity of KORAIL (코레일 지식경영 활성화 사례)

  • Jang, Young Cheul;Lee, Kun-Chang;Kang, Inwon
    • Knowledge Management Research
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    • v.9 no.4
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    • pp.157-178
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    • 2008
  • It is well known in KM (Knowledge Management) literature that a certain amount of knowledge is necessary for KM to contribute to corporate performance to some extent. However, for a company to amass knowledge is very difficult due to limited time and poor understandings from employees. Especially, it becomes harder in public organization where simulating financial motif among members is constrained. In this respect, KORAIL, one of typical and leading public organizations in Korea, shows very unique example in which KORAIL succeeds in catalyzing the knowledge circulation process among members, string the resulted working knowledge, and then sharing it to improve working performance at an individual level as well as team level. This KORAIL case will help understand how important the knowledge circulation speed is to improving the corporate performance.

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The Effects of 'Cancer Overcome Program' Using Strategy for Promoting Self-Efficacy among Family Caregivers with Lung Cancer in Korea (자기효능증진 전략을 이용한 암극복 프로그램의 효과 II -폐암가족을 중심으로-)

  • Yang, Young Hee;Lee, Jong Kyung
    • Korean Journal of Adult Nursing
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    • v.18 no.3
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    • pp.395-404
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    • 2006
  • Purpose: This study investigated the effect of a structured group intervention on knowledge about lung cancer, self efficacy and quality of life for family caregivers of patients with lung cancer using a nonequivalent control groupquasi-experimental design. Methods: Subjects were 11 family caregivers for both the control and the experimental group. The experimental group participated in once a week for 2-hour session for 4 weeks. Four topics of educational program were lung cancer and treatment, side effects of treatments, symptoms management, and health management. Every session consisted of lecture, sharing experiences, and meditating time. Quality of life was measured using Jang(1996)'s tool. The tools for knowledge and self-efficacy were developed by the authors. Results: After the intervention, the experimental group showed higher self-efficacy in caring for the patients than did the controls. However, there were no significant differences in knowledge about lung cancer and quality of life between the two groups. Conclusion: Findings indicate that the group intervention would be effective for family caregivers of lung cancer patients.

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Information Networking and its Application in the Digital Era with Illustration from the University of Port Harcourt Library

  • Umeozor, Susan Nnadozie
    • International Journal of Knowledge Content Development & Technology
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    • v.9 no.2
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    • pp.33-44
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    • 2019
  • This paper discussed the factors that necessitated information networking, types of networks, benefits of information networking, library information networking and the University of Port 0Harcourt library network initiatives. Information networking is a process of communication, exchange of ideas, resource sharing and collaboration between individuals, organizations, institutions and libraries and it is facilitated by ICTs and the internet for improved accessibility. It has been brought about by information explosion, rapid advancement in information communication technologies, inadequate funding and increased demand for quality information. Networks can be classified into local, national, regional, and international networks and are formed to serve different categories of user communities. Benefits of information networking include resource sharing, on-line conferences and participation in programmes at distant centers, collaboration among scholars in different countries. Communication flow through the internet, social media, and electronic mail. Library information networking started with the interlibrary loan which has metamorphosed into library consortia in which groups of libraries partner to coordinate activities, share resources and combine expertise. The University of Port Harcourt Library network initiatives started with an e-granary (a CD ROM) and the establishment of a local area network. The library subscribes to more than 10 electronic databases. Information networking has greatly improved the sharing of resources in acquisition and dissemination of information resources since no single institution can acquire the overwhelming number of information resources in their various formats.

Implementing Knowledge Management : A Case Study of S Global Corporation (기업의 지식경영 실행에 관한 질적 연구 : S기업의 지식경영 실천 사례)

  • Hyun, Kyung-Taek;Hong, Ah-Jeong
    • Knowledge Management Research
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    • v.11 no.1
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    • pp.129-146
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    • 2010
  • As knowledge has become the most important means of production for a company to survive in a "knowledge-based society", knowledge management has become the key issue in the corporate sector. Despite its growing significance, there are limited numbers of research that describe how companies actually develop, share and practice their knowledge. From this perspective, this study used a qualitative approach to explore on the actual process of knowledge management implementation. In-depth interviews with eleven senior managers, who were working at S global corporation, were conducted. The results show that there are differences between how the participants perceive and how they actually perform in managing knowledge. While the participants tend to conceptualize knowledge management as building a technical system, their performance has shown that knowledge has been developed and shared through active interaction among the members in the company. The factors that impede knowledge management were caused by the individualized job assignment and inapplicable exercises that result in obscuring information flow and utilizing inadequate and low quality of knowledge. The findings of this study imply that knowledge management is not a matter of formality but a paradigm that assures for the flow and share of knowledge.

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A study to Analyze the Korean National Knowledge Distribution Status and to Generate Suggestions for Developing a Distribution Model (국가지식정보의 유통 현황 분석 및 유통방안에 관한 연구)

  • Lee, Jee-Yeon;Min, Ji-Yeon;Joo, Soo-Hyung
    • Journal of the Korean Society for information Management
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    • v.24 no.3
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    • pp.299-319
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    • 2007
  • Recently, information portals, national institutions, and integrated information centers, which are eager to acquire quality contents, actively share contents. Korean national knowledge is recognized to be superior in terms of its specialty and reliability. Currently, the distribution of national knowledge in Korea is at the beginning stage as the content sharing was intended to enhance the users' accessibility to the information and ease of information use. In this study, we identified the national knowledge distribution status in Korea and abroad by analyzing the roles of the information providers, information search portals, and Korea Knowledge Portal. We also conducted in-depth interviews with six experts, who represent academic institutions, libraries, specialized information centers, and commercial ventures. To enable effective Korean national knowledge distribution, we generated suggestions for the respective information providing services to share and cooperate based on the analysis and tile Interviews.

Factors Influencing Users' Payment Decisions Regarding Knowledge Products on the Short-Form Video Platform: A Case of Knowledge-Sharing on TikTok (짧은 영상 플랫폼에서 지식상품에 대한 사용자의 구매결정에 영향을 미치는 요인: TikTok의 지식 공유 사례)

  • Huimin Shi;Joon Koh;Sangcheol Park
    • Knowledge Management Research
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    • v.24 no.1
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    • pp.31-49
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    • 2023
  • TikTok, as a leading short video platform, has attracted many users, and the resulting attention generates immense business value as a platform to diffuse knowledge. As a qualitative and explorative approach, this study reviews the knowledge payment industry and discusses the influential factors of users' payment decisions regarding knowledge products on TikTok. By conducting in-depth interviews with ten participants and observing 95 knowledge providers' videos, we find that TikTok has significant business potential in the knowledge payment industry. By using the ATLAS. ti software to code the data collected from these interviews, this study finds that demander characteristics (personal needs), product characteristics (product quality), provider characteristics (the key opinion leader effect), and platform characteristics (platform management) are the four core categories that influence users' payment decisions regarding knowledge products on TikTok. A theoretical model consisting of the ten variables of emotional needs, professional needs, quality, price, helpfulness, value, charisma, user trust, service guarantee, and scarcity is proposed based on the grounded theory. The theoretical and practical implications of the study findings are also discussed.

A Study on the Factors Affecting Knowledge Contribution in the Public Sector (공공부문에서의 지식기여 영향요인에 관한 연구)

  • Lee, Hong-Jae;Kim, Seon-A
    • Journal of the Korean Society for information Management
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    • v.27 no.3
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    • pp.169-187
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    • 2010
  • The purposes of this study are to find factors that have influences on the knowledge contribution activities, and to offer some suggestions to improve the knowledge contribution. Especially this study suggests to improve knowledge contribution by analyzing both on-line and off-line knowledge contribution activities in the public sector. The results of data analysis by structured equation model(SEM) indicate that leadership, intrinsic motivation, and knowledge quality significantly influence on-line and off-line knowledge contribution. Based on the results, the potential implications for the strategy of effective knowledge contribution are discussed.

A Study on the Factors Influencing the Satisfaction of Online Service System on the International Research Cooperation

  • Noh, Younghee;Chang, Rosa
    • International Journal of Knowledge Content Development & Technology
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    • v.10 no.2
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    • pp.71-90
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    • 2020
  • Recently, as the pandemic COVID-19 has been spread worldwide, international research cooperation has come to the fore to overcome the crisis and develop treatments. Currently, in Korea, with the support from the Ministry of Education and the Korea Research Foundation, the International Research Cooperation Information Center operates an online service system for international research cooperation as a venue for sharing results among international research cooperation researchers and invigorating such research. However, since Korea's performance in international research cooperation is still poor, actively pursuing measures to improve professionalism and diversity based on international cooperation is deemed necessary. Therefore, in this study, factors influencing the level of satisfaction with international research cooperation online service systems were identified, and measures to increase the satisfaction of international research cooperation online service were proposed based on the analysis results. Design of the system quality factors, accuracy and consistency of the information quality factors, and professionalism of the service quality factors were verified to have a significant effect on the satisfaction with international research cooperation online service systems. Accordingly, further strengthening the aspects of design, accuracy, consistency, and professionalism was proposed as a way to increase the satisfaction of international research cooperation online service systems.

E-Commerce Performance Based on Knowledge Management and Organizational Innovativeness

  • LESTARI, Setyani Dwi;MUHDALIHA, Eryco;PUTRA, Aditya Halim Perdana Kusuma
    • Journal of Distribution Science
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    • v.18 no.2
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    • pp.49-58
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    • 2020
  • Purpose: This study focuses on the performance of the strategy of Indonesia's companies in facing the development of e-commerce business. The relationship between Knowledge Management (Organizational Memory, Knowledge Sharing, Knowledge Absorption, Knowledge Acceptance), Organizational Innovativeness, Competitive Advantage (Time, Quality, Cost, Flexibility) and E-Commerce (Humanistic Factors: Management, Competence, Organizational Structures) examined in this case study. Research design, data, and methodology: This study uses two types such us qualitative and quantitative. A survey approach were conducted to collect data from the Group of Companies (Director and Manager), Academician (Lecturer), Regulator (Head of Government Institution Division), and Master of Management (at least five years). Total of 114 samples was collected and processed for statistical analysis using Smart PLS. Results: This study provide the findings proved that Knowledge Management and Organization Innovativeness simultaneously have positive influence on Competitive Advantage, while Knowledge Management, Organization Innovativeness, and Competitive Advantage simultaneously have positive influence on E-commerce where Competitive Advantage positively influence to E-commerce. Conclusions: The implementation of strategies or steps in this study are expected to steer and motivate an organization to successfully implement a good knowledge management system to pass on knowledge from generation to generation in the company Organizational Innovativeness strategies to improve e-commerce performance.

An Empirical Analysis on How Participants' Characteristics and Forum Quality Influence their Expectation and Satisfaction in Social Learning Forum (포럼 품질이 만족도에 미치는 영향에 대한 실증분석: 포럼 참가자 특성 및 기대감의 조절효과를 중심으로)

  • Choi, Eunsoo;Kim, Eunhee;Kim, Chulwon
    • Knowledge Management Research
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    • v.18 no.1
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    • pp.83-116
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    • 2017
  • The purpose of this study is to analyze empirically analyze how the characteristics of participants in educational and social learning forums and the quality of events influence expectations and satisfaction of forums. The study also aims to provide strategic implications for forum organizers and give them suggestions on how to set up target audience, manage forum contents, speakers, and services, improve attendee satisfaction, and ultimately maximize overall outcomes. As exchanges among individuals, enterprises, and organizations, as well as countries are growing rapidly, the convention industry has become a key player in the market. Conventions have also become a venue for people to discuss a specific agenda or topic, exchange information and learn knowledge and insights. Especially, the forum - as part of the convention industry - plays a vital role providing educational and social learning opportunities as scholars and expertise come together to share their knowledge and experience through a variety of discussions. With its role, many of forums are taking place in recent years; however, there have been few empirical studies upon the forum itself. Also, there have been few attempts to research how the quality of forums affect participants' satisfaction along with their characteristics and how much of practical knowledge is provided throughout the events. This study is meaningful in that it is the first practical study that takes a deep understanding of the forum and sees how the quality of the forums influences participants' satisfaction and whether the characteristics of participants have a moderating effect in increasing the level of satisfaction. Forum organizers could also take a strategic approach as their major concerns are to increase the number of participants and raise degree of satisfaction by providing significant information. There are four key elements that determine success or failure of a social learning forum. The four elements are contents, speakers, services, and participants. Content plays an important role in providing rich information and knowledge for participants. Speakers are the main knowledge providers who contribute to the forum's social learning role. Also, the services provided by forum organizers such as simultaneous interpretation services, program brochures, lunch and refreshments, and the overall design of event hall can also influence the level of participants' satisfaction. Lastly, the participants and their characteristics are important since they are the ones who receive knowledge from the providers. The results of this study show that the quality of forum (content, speaker, and services) has a decisive effect on the participants' satisfaction and there are some differences in expectation among the participants in the forum. Also, some groups of participants were more likely to be stimulated by the quality of forum when determining their satisfaction. The study is modeled after MBN Y Forum 2016 and its participants' characteristics. The forum is one of the most representative social learning forums of South Korea and its audiences are mostly young people. It has analyzed how the participants' characteristics influence their satisfaction by grouping them into ${\Delta}participants$ who have invited for free and those who paid for the entrance fee, ${\Delta}first-time$ participants and returning participants, ${\Delta}voluntary$ and involuntary participants, ${\Delta}participants$ who registered through web and those who did through mobile, and ${\Delta}participants$ who registered during pre-sale opens and those who registered during general opens.