• Title/Summary/Keyword: Knowledge Management System (KMS)

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A Methodology of Implementing the Business Process-based Knowledge Management System and its Case Study (BPM 기반의 KMS 통합 구축 방안 및 적용사례: 'H'중공업 영업 및 견적업무 프로세스를 중심으로)

  • Kim, Tae-Chul;Jang, Gil-Sang
    • The Journal of Information Systems
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    • v.18 no.3
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    • pp.299-326
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    • 2009
  • R In today's competitive and global business management, Concern of an enterprise is to strengthen the core competency and improve it's internal business process. Therefore, Interest in BPM(Business Process Management) has grown rapidly. BPM is recognized as best solution to meet the needs of organizations that seek the cost down, integration of information, reducing of risk, improvement of productivity. In the past, the company have usually made huge investments in knowledge management systems which are based on repository keeping tacit knowledge. But this paper shows feasibility of implementation of business process-based knowledge management system that could link knowledge with business process. From an academic point of view, Although There could be several ways to build the business process-based KMS. In this paper, when BPM project and KMS project were started at the same time, the way of how to provide workers with task-related knowledge was discussed. As an case study, an estimate process of H company was analyzed and process modelling was carried out and conceptional architecture framework was depicted.

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An Exploratory Study on the Knowledge Management Process Models (지식 경영 프로세스의 모형에 관한 탐색적 연구)

  • 장영택
    • The Journal of Information Systems
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    • v.9 no.1
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    • pp.157-188
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    • 2000
  • Today a knowledge management systems (KMS) is an enabler for gaining competitive position in the market environments. However, it is just recognized as a conceptual management paradigm not as realistic management philosophy in an organization. A firm just accustomed to deal with tangible assets such as inventory and buildings based on the cumulated experiences. However, the firm often struggle with how to define and apply the knowledge management system into its real business activities such as business strategy and productivity. For example, one of textile company, E-land, in Korea found the way how the firm utilize intelligent assets of its employees to overcome the performance differences among the employees in an organization to increase their ability. Managers in an organization should fully understand and try to figure out the concept of knowledge management systems to implement KMS more efficiently and effectively. Even though lots of previous knowledge management literature proposed several unique knowledge management process models, they have their own terms, process sequences, or different approaches. There are three common knowledge management processes: knowledge creation, knowledge store and search, knowledge sharing process. In this study, a new KM process theoretical framework based on the previous researches is developed. This study will guide to those who will adopt or implement of KMS in the organization in near future.

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WEB-BASED CONSTRUCTION KNOWLEDGE MANAGEMENT PORTAL

  • Youjin Jang;Moonseo Park;Hyun-Soo Lee
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.487-492
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    • 2011
  • As a knowledge-based economy is emerging, knowledge management (KM) is being rapidly disseminated in both academic circles and the business world. Accordingly, how to effectively manage knowledge is vital to the survival and advance of a company, particularly in project-based industries such as construction. For these reasons, construction companies have adopted IT-based Knowledge management systems (KMS), which is the technology platform and infrastructure that an organization employs to support knowledge management. However, many construction companies have spent resources on developing a KMS that only focus on codification. Furthermore, small and medium-sized companies have limited resources to afford extensive investments. This research addresses the problems found in the current KMS and develops a web-based construction knowledge management portal (CKMP). To achieve these objectives, a case study is conducted and requirements for implementing KM are identified. Based on the identified requirements, this paper builds CKMP using Expert Index (EI), blog, ontology based knowledge retrieval, and wikiblog. The most important functionality of CKMP is their fundamentals to synchronize and support KM process. In order to validate the CKMP, a pilot test with actual users is conducted, and the usability of the system is compared with the current systems. This study is relevant to both the construction industry and academia, as it provides a means of enhancing the performance of KM.

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A Study on the Method to Develop KMS based on GIS (GIS를 고려한 KMS(Knowledge Managemert System) 구축방안 연구)

  • Baek, Dong-Hyeon;Jin, Hui-Chae;Na, Jun-Yeop
    • Journal of Korea Spatial Information System Society
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    • v.4 no.1 s.7
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    • pp.47-58
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    • 2002
  • Since building up the Geographic Information System actively, we doubt whether we make good use of those system. These problems are caused by that legacy GIS is focused on the information construction and management of various facilities. So raising up the usability of GIS, we study on the GIS based on KMS that is active developed recently. First, we discuss about the concept of KMS and make the method to develop KMS with related to GIS. Then we make up the pilot system(g-KMS) according to the method for using on the filed of Construction. Consequently, we make sure that Spatial information is so important among various knowledges and find the why how to spatial knowledge build up.

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Autonomous Knowledge Acquisition Methodology using Knowledge Workers' Context Information : Focused on the Acquisition of Dialogue-Based Knowledge for the Next Generation Knowledge Management Systems (지식근로자의 상황정보를 이용한 자율적 지식획득 방법론 : 대화형 지식의 획득을 위한 차세대형 지식경영시스템)

  • Yoo, Keedong
    • Knowledge Management Research
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    • v.9 no.4
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    • pp.65-75
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    • 2008
  • Knowledge workers' workload to register knowledge can cause quality defects in the quality as well as the quantity of knowledge that must be accumulated in a knowledge management system(KMS). To enhance the availability of a KMS by acquiring more quality-guaranteed knowledge, autonomous knowledge acquisition which outdoes the automated acquisition must be initiated. Adopting the capabilities of context-awareness and inference in the field of context-aware computing, this paper intends to autonomously identify and acquire knowledge from knowledge workers' daily lives. Based on knowledge workers' context information, such as location, identification, schedule, etc, a methodology to monitor, sense, and gather knowledge that resides in their ordinary discussions is proposed. Also, a prototype systems of the context-based knowledge acquisition system(CKAS), which autonomously dictates, analyzes, and stores dialogue-based knowledge is introduced to prove the validity of the proposed concepts. This paper's methodology and prototype system can support relieving knowledge workers' burden to manually register knowledge, and hence provide a way to accomplish the goal of knowledge management, efficient and effective management of qualified knowledge.

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An Object-Oriented Approach for Engineering Knowledge Management System Analysis and Design (엔지니어링 지식관리시스템 분석 및 설계를 위한 객체지향적 접근법)

  • Yang, Kun-Woo;Cho, Hyuk-Soo
    • Journal of Information Technology and Architecture
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    • v.11 no.3
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    • pp.333-345
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    • 2014
  • Knowledge management system (KMS) is an information system that helps an organization manage its knowledge assets effectively as well as maximize their values within the organization. In engineering fields, because the expertise and know-how of experts are so critical, KMS can play an important role to store and share the experts' knowledge within the organization. This paper adopts an object-oriented approach to analyze and design an engineering knowledge management system required to manage and share engineering knowledge effectively. A field study is conducted against construction and automobile engineers to draw critical success factors to successfully implement and adopt an engineering KMS and based on this study, the engineering KMS has been analyzed and designed. Also, this paper proposed a flexible system architecture that can be applied to various engineering fields.

The Study on the Library as Knowledge Management Center (인트라넷 기반에서 지식관리센터로서 도서관)

  • 김휘출
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.9 no.1
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    • pp.53-72
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    • 1998
  • As growing internet, the knowledge management system(KMS) is newly introduced in business. The KMS is very similar with traditional library, By grafting the KMS on the library. to input effectively in production line the knowledge that is important to knowledge society as a production factor, it is necessary to unificate with KMS and library That unification is finally a new model for 21centry library.

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The Effect of Authentic Leadership on Intention to Use Knowledge Management System through Techno-stress: Analysis of the Mediating Effect of Techno-stress and the Moderating Effect of Feedback (진성 리더십이 기술스트레스를 통해 지식관리시스템 이용의도에 미치는 영향: 기술스트레스의 매개효과 및 피드백의 조절효과 분석)

  • Hwang, In-Ho
    • Journal of Digital Convergence
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    • v.19 no.12
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    • pp.291-302
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    • 2021
  • This study is to suggest conditions for mitigating techno-stress due to the adoption of the knowledge management system(KMS). Specifically, the study suggests that techno overload and techno complexity are negative factors on the intention to use KMS, and suggests that authentic leadership and feedback mitigate techno-stress. We conducted an online survey in May 2021 of employees in organizations that applied KMS, and obtained 417 samples. We performed the structural equation modeling of AMOS 22.0 for hypothesis testing and analyzed the main effect and the moderating effect. The result is as follows. First, techno overload and techno complexity reduced the intention to use the KMS. Second, authentic leadership increased the intention to use the KMS and mitigated techno overload and techno complexity. Third, feedback moderated the negative relationship between techno-stress and intention to use the KMS. The study has implications from the perspective of suggesting the strategic direction (authentic leadership and feedback) at the organizational level for mitigating techno-stress, which may be a problem when introducing and applying a KMS from the perspective of organization employees.

Enterprise Knowledge Management System(KMS) Construction - using Business Analytics Solution : A Case of KB Card (Business Analytics를 이용한 기업 지식관리시스템 구축 사례 연구)

  • Lee, Chung Keun;Lee, Soo Yong;Lee, Gun Hee
    • Knowledge Management Research
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    • v.14 no.5
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    • pp.137-149
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    • 2013
  • Although business Intelligence system is introduced to many companies over the past decade, The result of business benefits from BI investment are not so significant than expected. But still successful BI system can provide the ability to analyse business information in order to support and improve management decision making across a broad range of business activities. In recently, Business Analytics System(BA) is emerging as advanced alternative of outdated and inefficient BI System. This study is focus on constructing procedure of BA system in KB card company, which is major credit card company in South Korea. In practice there were just few works that mentioned well-designed environment of KMS system, and other contribution of this study is to make a platform which invoke revelation of collective intelligence in data analytic professional users group.

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FAH-Based Expert Search Framework for Knowledge Management Systems (지식관리시스템을 위한 FAH 기반 전문가 검색 방법론)

  • Yang Kun-Woo;Huh Soon-Young
    • Journal of the Korean Operations Research and Management Science Society
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    • v.30 no.1
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    • pp.129-147
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    • 2005
  • In Knowledge Management Systems (KMS), tacit knowledge which is usually possessed as forms like know-how, experiences, and etc. is hard to be systemized while managing explicit knowledge is comparatively easy using information technology such as databases, Recent researches in knowledge management have shown that it is more applicable in many ways to provide expert search mechanisms in KMS to pinpoint experts in the organizations with searched expertise so that users can contact them for help, In this paper, we propose an intelligent expert search framework to provide search capabilities for experts in similar or related fields according to the user's needs. In enabling intelligent expert searches, Fuzzy Abstraction Hierarchy (FAH) framework has been adopted, through' which finding experts with similar or related expertise is possible according to the subject field hierarchy defined in the system. To test applicability and practicality of the proposed framework, the prototype system, Knowledge Portal for Researchers in Science and Technology, was developed.