• 지식경영연구
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• 제19권1호
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• pp.147-174
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• 2018

Recently, firms have been putting forth significant efforts to fulfill various demands and high expectations of customers. The role and importance of customer centers as a direct contact point for customer relationship management are more emphasized than previously. A customer center draws attention as a new alternative to secure corporate competitiveness as it contributes to sales increase, being in a position to satisfy customers' needs by ensuring customers' access to information. A customer center is an aggregation of various information and communication technologies. In particular, a voice recognition/analysis technology based on big data can elaborate customer services further, enhance customer satisfaction, and trigger constant interactions with customers. A customer center can be transformed to a hub of customer knowledge and the embodiment of business intelligence in the front line of business. This article is a case study on how the customer center of the K life insurance company regarding customer center operation collects and analyzes customer information and how it has established its voice recognition/analysis system based on big data to improve customer experience management. Factors affecting the successful introduction and implementation of voice recognition/analysis system to a firm, are examined.

• Journal of Forest and Environmental Science
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• 제29권1호
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• pp.38-48
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• 2013

Decomposition of plant material is an important component in the study of forest ecosystem because of its critical role in nutrient cycling. Different tree species has different nutrient release patterns, which are related to leaf litter quantitative traits and seasonal environmental factors. The quantitative traits of leaf litter are important predictors of decomposition and decomposition rates increase with greater nutrient availability in the forest ecosystems. At the ecosystem level, litter quantitative traits are most often related to the physical and chemical characteristics of the litter, for example, leaf toughness and leaf mass per unit area, and lignin content tannin and total phenolics. Thus, the analysis of litter quantitative traits and decomposition are highly important for the understanding of nutrient cycling in forest ecosystems. By studying the role of litter quantitative traits on decomposition and nutrient cycling in forest ecosystems will provide a valuable insight to how quantitative traits influence ecosystem nutrient dynamics. Such knowledge will contribute to future forest management and conservation practices.

• 지식경영연구
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• 제18권3호
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• pp.201-230
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• 2017

It is argued that the strategy practice in the 21st digital organization is limited and constrained in that it is being laregy driven by a traditional positivistic strategic management thinking. This article, drawing upon the models and concepts developed in the field of general ecology, proposes a resilient ecological view of strategy, as an alternative strategy frame of reference for overcoming some of the pitfalls and shortcomings of the current digital strategy practice in the organization. The implications of this new ecological perspective on strategy practice are discussed in detail. The article concludes with discussions and directions for implanting the perspective in the organization.

• 한국산학기술학회논문지
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• 제17권2호
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• pp.672-677
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• 2016

본 논문은 LQ(Location Quotient) 분석을 기준으로 경기도 권역 특성에 맞는 산업생태계 기반의 경쟁력 있는 문화콘텐츠 산업을 분석하였다. 매출액 기준의 경우 만화, 캐릭터, 출판, 지식정보 산업이, 사업체 수 지표의 경우 만화, 음악, 게임, 캐릭터, 지식정보 산업, 종사자수의 경우 출판, 만화, 게임, 영화, 캐릭터 산업이 LQ 1.0 이상의 경쟁력 있는 콘텐츠 산업으로 제시되었다. 또한 경기지역의 매출액, 사업체수와 종사자수의 산업생태계 기초 지표 모두에서 입지분석인 LQ 1.0 이상의 고 경쟁력을 보인 핵심역량을 가진 산업은 만화와 캐릭터산업으로 나타났다. 본 연구의 시사점은 산업 클러스터의 형성을 통한 지식과 정보, 인력의 흐름은 산업성장을 이끌 수 있으므로 경쟁력 있는 산업군의 파악은 지역 클러스터의 핵심역량강화의 가장 중요한 핵심요소라는 점이다.

• 지식정보인프라
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• 통권10호
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• pp.26-49
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• 2002

생물다양성은 육상 생태계, 해양과 기타 수생 생태계와 이들의 복합 생태계를 포함하는 모든 원천에서 발생한 생물체의 다양성을 말하며, 종내.종간 및 생태계의 다양성을 포함한다. 즉, 생물다양성이란 생물종(Species)의 다양성, 생물이 서식하는 생태계(Ecosystem)의 다양성, 생물이 지닌 유전자(Gene)의 다양성을 총체적으로 지칭하는 말이다. 종다양성(Species diversity)은 한 지역내의 종의 다양성 정도를 말하는 것으로서 분류학적 다양성을 지칭하며, 생태계 다양성(Ecosystem diversity)은 한 생태계에 속하는 모든 생물과 무생물의 상호작용에 관한 다양성을 말한다. 또한 유전적 다양성(Genetic diversity)은 종내의 유전자 변이를 말하는 것으로 같은 종내의 여러 집단들을 의미하거나 한 집단내 개체들 사이의 유전적 변이를 의미한다.

• 기술혁신연구
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• 제16권1호
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• pp.215-237
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• 2008

KIPRIS patent database was analyzed for identifying the technological status of Daedeok Innopolis Biocluster. It was found that the pattern of activities among various technological areas in Daedeok Biocluster is similar to that of an advanced country rather than those of other cities in Korea. The technological growth in Daedeok Innopolis Biocluster is in the progressive stage, which may be due to the innovative activities rather than the rise in the number of new firms or institutes. The concentration of technology in Daedeok Innopolis Biocluster is a favorable condition for the innovation activities. The trend for the technological concentration was remarkably consistent with the growth curve that a population increases according to the logistic equation. The logistic growth may be represented by the result of competition due to the limited resource allocation and then innovation cluster is corresponding to the ecosystem composed by biological individuals. There is strong competition in Daedeok Innopolis Biocluster in around 2009, so the government might make a policy to encourage the technological diversity for healthy knowledge ecosystem.

• World Technopolis Review
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• 제8권1호
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• pp.43-58
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• 2019

This paper examine the changing ecosystems in Malaysia, starting with the government policy driven greenfield cluster of Cyberjaya, which is part of the Multimedia Super Corridor (MSC) mega project. In this context of an emerging economy, predominantly production oriented, the role of the government was crucial with respect to implementing policies and building infrastructure for the ecosystems. First, the roles played by the cluster development agency, universities, and industry are explained. As the cluster developed, this paper, taking an entrepreneurial ecosystem approach, explores how some actors evolved and changed their roles to become catalyst organisations established for the cluster now serving nationwide. This was followed by the emergence of new actors in the ecosystems, for example, knowledge intermediaries, and new roles for universities. In addition to actors such as universities and industry, this paper recognizes the emergence of media organisations as new actors in the entrepreneurial ecosystems in Malaysia.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2022년도 추계학술대회
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• pp.577-579
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• 2022

그동안 행해진 중앙 집중형의 지식 창고(Knowledge Repository)에 분산된 지식을 모으는 방식만으로는 개인의 역량 및 조직의 경쟁력 강화라는 지식 관리의 본질적 목표에 달성하기 어렵다. 지속가능한 지식 생태계를 구축하기 위해서는 독립적인 지식 생산이 아닌 교류와 협력을 통한 지식 생산으로 확대되어야 하며, 이를 통해 유의미하고 고부가가치의 지식 자원을 생산할 수 있어야 한다. 이에 본 연구는 과학기술 지식자원을 저장하고 개방·공유·활용을 통해 지식을 재생산하고 진화시키는 통합서비스 플랫폼을 설계하는 것을 목표로 한다. 설계된 플랫폼은 그 우수성을 평가하기 위해, 계획 수립의 적정성, 플랫폼의 효과성, 플랫폼의 효율성, 로드맵의 적정성 항목들로 분류된 세부 항목들에 대해 평가를 수행하였으며, 상기 4개 평가 항목에 대해 평균 95.56점을 받았다.

• 정보관리학회지
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• 제26권3호
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• pp.45-67
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• 2009

유비쿼터스 정보 서비스 기술의 보편화로 도서관 생태 환경에도 커다란 변화가 일어나고 있다. 디지털도서관 등 정보 매체 중심의 변화뿐만 아니라, Library 2.0 또는 소셜 시맨틱 디지털 라이브러리 등 이용자 중심의 서비스 지향 관점으로의 변화를 실감하고 있다. 본 연구에서는 도서관 시스템의 진화에 초점을 두고, 지식 서비스 실현을 위한 제반 환경 요소를 분석하였으며, 지식 서비스 지향 도서관 시스템의 논리모델을 제시하였다. 본 연구의 논리 모델은 다양한 지식 정보자원, 참여와 협력의 능동적 이용자, 도서관 업무 혁신, 유비쿼터스 정보 기술을 조화하여 도서관의 근본적 임무를 수행하는데 프레임워크가 될 수 있을 것이다.

• 한국환경교육학회지:환경교육
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• 제10권2호
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• pp.51-62
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• 1997

The objective of this study was to review the meaning and problems of Scientific Knowledge and Ethical Value in Environmental Education. The ultimate goal of environmental education is shaping proenvironmental human behavior. The factors of human behavioral decision making are ideology, value, attitude and behavioral intentions. Ideology is a kind of belief system used by social groups to interpret their social world. The main elements of belief system are knowledge and value. The traditional thinking in education has been that we can change behavior by making human beings more knowledgeable and more valuable. In environmental education, the aim of scientific inquiry is to analysis cause-effect relation of human beings behavior and environmental phenomenon, and ethical education is to change the mind of human beings from zero-sum to positive-sum about the relations between human beings and natural environments. But, there are many problems of knowledge education and value education in environmental education. For example scientific knowledge without ethical value is dangerous to environment protection, and ethical value without scientific knowledge is vague. Therefore, we must recognize that the relationship of ethical value and scientific knowledge is not substitutional but complementary. The teaching-learning methods which can integrate knowledge and value in environmental education are rational decision making model. For this model, we can construct teaching contents with inquiry materials. To earn the benefits of specialization among several subjects in environmental education, social studies can focus on social science knowledge and decision making, science education can focus on pure natural science knowledge and scientific investigation, moral education can focus on problems of ethical value system, home economics can focus on practical action and environmental education(Environments in middle school, Ecology and Environments in high school) can integrate social-national science knowledge and ethical value in broad perspective about human beings and ecosystem. That is the method to protect from law of diminishing marginal utility of learning in environmental education.