• 제목/요약/키워드: KNOWLEDGE

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간호사의 정보기술(IT)활용이 지식관리활동에 미치는 영향 (The Effect of Information Technology Application on Knowledge Management Process in Clinical Nurses)

  • 정석희
    • 간호행정학회지
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    • 제10권1호
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    • pp.141-159
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    • 2004
  • Purpose: The purpose of this study was to investigate the degree of information technology application, and to identify the effect of information technology application en knowledge management process in clinical nurses. Method: Participants were 629 regular clinical nurses who had worked for over 1 year in general units of 9 tertiary medical hospitals including 2 national university hospitals, 5 university hospitals, and 2 hospitals founded by business enterprises. Data were collected from March to May 2003 through questionnaires. Thee structured instruments were used to collect the data: Information Technology Application scale, Knowledge Management Process Scale(Jeong, Lee, Lee, & Kim, 2003), and one for general characteristics. The data were analyzed using reliability analysis, descriptive analysis, one-way ANOVA, $Scheff{\acute{e}$ test, correlation analysis, partial correlation analysis, and multiple regression analysis with the SPSS for Windows 10,0 program. Result: 1) The HIS application degree, IT application ability, and IT application frequency were significantly correlated with the degree of knowledge management process activation and 4 elements of knowledge management process, Knowledge Creation, Knowledge Storage, Knowledge Sharing, and Knowledge Utilization(p=.000). 2) The 3 variables, HIS application degree, IT application ability, and IT application frequency explained 47.2% of the total variance of the degree of knowledge management process activation, and 352% of me total variance of Knowledge Storage. And 2 variables, HIS application degree and IT application frequency explained 17.6% of the total variance of Knowledge Creation, 39.9% of the total variance of Knowledge sharing, and 33.8% of the total variance of Knowledge utilization(p=.000). 3) As a result of multiple regression analysis, the key determinant of the degree of knowledge management process activation for nurses was HIS application degree The HIS application degree, IT application frequency, position, IT application ability, and continuous total numbers of years working at the present hospital explained 51.1% of the total variance of the degree of knowledge management process activation(p=.000). Conclusions: These results suggest that the information technology application positively affects the nurses' knowledge management process. From the above findings, information technology application is empirically verified as a useful and effective method to activate knowledge management process, and knowledge management.

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소셜 러닝 커뮤니티에서 심리적 요인, 지식소싱 행태, 지식활용 성과 간의 영향관계에 관한 연구 (A Study on the Effects among Psychological Factors, Knowledge Sourcing Behavior and Knowledge Utilization Outcomes in Social Learning Community)

  • 한상우
    • 한국문헌정보학회지
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    • 제48권4호
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    • pp.267-295
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    • 2014
  • 본 연구에서는 소셜 러닝 커뮤니티에서 학습자의 심리적 요인, 지식소싱 행태, 지식활용 성과 간의 영향 관계 및 소셜 러닝과 구성원간 관계 요인이 갖는 매개효과를 실증적으로 분석하고, 일부 학습자를 대상으로 심층 면접 인터뷰를 실시하여 소셜 러닝 및 지식소싱에 영향을 미치는 심층적 요인을 살펴보고자 하였다. 이를 위해 2013년 1학기에 수도권 소재 대학교의 사회과학분야 학부생을 대상으로 연구를 진행하였다. 본 연구의 결과, 첫째, 학습자의 자기효능감은 소셜 러닝 활동참여에 영향을 미치고, 목표지향성은 그룹 지식소싱, 소셜 러닝 활동참여에 영향을 미치는 것으로 나타났다. 소셜 미디어의 이용경험은 그룹 지식소싱, 소셜 러닝 활동참여와 소셜 러닝 상호작용에 영향을 미치는 것으로 나타났다. 지식활용의 측면에서 문서 지식소싱은 지식재이용, 지식응용, 지식혁신에 영향을 미치고, 개인 지식소싱은 지식재이용에 영향을 미치며, 그룹 지식소싱은 지식응용, 지식혁신에 영향을 미치는 것으로 나타났다. 둘째, 소셜 러닝 활동참여는 목표지향성이 그룹 지식소싱에 영향을 미치는 관계와 소셜 미디어의 이용경험이 그룹 지식소싱에 영향을 미치는 관계에 모두 완전매개 효과를 갖고, 상호호혜성은 문서 지식소싱이 지식재이용에 영향을 미치는 관계와 문서 지식소싱이 지식혁신에 영향을 미치는 관계에 완전매개 효과를 갖는 것으로 나타났다. 셋째, 심층 면접 인터뷰 결과 학습자들은 전반적으로 소셜 네트워크 서비스를 통해 습득하는 정보가 신뢰할만하고 정보 습득에 용이하며, 여러 사람의 의견을 듣고, 그룹 활동을 통해 많은 지식을 습득하고 있는 것으로 나타났다.

건설산업의 지식관이체계 로드맵 (Road Map of a Knowledge Management System for the Construction Industry)

  • 정인수;김승균;최원식
    • 한국전자거래학회지
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    • 제6권1호
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    • pp.101-121
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    • 2001
  • MOCT(Ministry of Construction St Transportation) suggested "A Plan for Implementation of Knowledge-based Economy for the Construction Industry" to add high value to a construction industry. by means of knowledge-based management. However, there is no knowledge management system which considers characteristics of a domestic construction industry. So a useful knowledge vanished the moment a company terminated a construction Uoject. Therefore, it is necessary to develop "An application method of a knowledge management system for the construction industry" which takes a real environment into consideration. This study aims to present the road map of a knowledge management system which helps the bodies of the construction industry(government, research center/university, enterprise, etc) to do a knowledge activity efficiently. To accomplish this objective, we analyzed overall knowledge management activities. In addition we suggested an implementation direction and strategy of a knowledge management system for the construction industry. As results of this study, we presented the road map of a knowledge management system for the construction industry, which is composed of policy forum, study forum, professional forum, research forum and knowledge 8t information DB. We expect that results of this study will be used as a basis for implementing the knowledge portal that brings a construction industry to a high value added industry.

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Knowledge 추출을 중심으로 한 Knowledge Map 작성 방법론에 관한 연구 (A Study on Knowledge Map Development Methodology Focused on Knowledge Acquisition)

  • 연성일;서의호;김수연
    • 산업공학
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    • 제13권1호
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    • pp.37-43
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    • 2000
  • With the rapid changes of business environments and the tremendous amount of information generated from those environments, most companies must learn to manage those changes and information more effectively. Furthermore, within those amounts of information, the information that meets with achieving the goal of each company should be selected and managed as a core competency, i.e. the knowledge, visible and invisible assets of the company. Knowledge management, as a tool of creating, sharing, and applying such knowledge, has pursued those requirements of companies and been studied by many researchers and consultants, especially focusing on the Knowledge Map'. It is said that a knowledge map is a powerful tool for scanning and managing the knowledge that exists in a company and that it is the most important part of establishing a knowledge management base. Until now, however, there have been no specific or practical models for establishing a knowledge map, in spite of the concern. For this reason, this paper suggests a practical model for establishing a knowledge map in terms of a knowledge acquisition procedure based on the traditional research concerning concept maps. In addition to this, for examining the validity of the model, a case study on the 'P' steel and iron company has been performed. This paper's methodology on developing a knowledge map and the procedures to apply them to the real business environment will suggest a cornerstone in the field of practical implementation of knowledge management.

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Development of Expert Systems using Automatic Knowledge Acquisition and Composite Knowledge Expression Mechanism

  • Kim, Jin-Sung
    • 한국지능시스템학회:학술대회논문집
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    • 한국퍼지및지능시스템학회 2003년도 ISIS 2003
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    • pp.447-450
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    • 2003
  • In this research, we propose an automatic knowledge acquisition and composite knowledge expression mechanism based on machine learning and relational database. Most of traditional approaches to develop a knowledge base and inference engine of expert systems were based on IF-THEN rules, AND-OR graph, Semantic networks, and Frame separately. However, there are some limitations such as automatic knowledge acquisition, complicate knowledge expression, expansibility of knowledge base, speed of inference, and hierarchies among rules. To overcome these limitations, many of researchers tried to develop an automatic knowledge acquisition, composite knowledge expression, and fast inference method. As a result, the adaptability of the expert systems was improved rapidly. Nonetheless, they didn't suggest a hybrid and generalized solution to support the entire process of development of expert systems. Our proposed mechanism has five advantages empirically. First, it could extract the specific domain knowledge from incomplete database based on machine learning algorithm. Second, this mechanism could reduce the number of rules efficiently according to the rule extraction mechanism used in machine learning. Third, our proposed mechanism could expand the knowledge base unlimitedly by using relational database. Fourth, the backward inference engine developed in this study, could manipulate the knowledge base stored in relational database rapidly. Therefore, the speed of inference is faster than traditional text -oriented inference mechanism. Fifth, our composite knowledge expression mechanism could reflect the traditional knowledge expression method such as IF-THEN rules, AND-OR graph, and Relationship matrix simultaneously. To validate the inference ability of our system, a real data set was adopted from a clinical diagnosis classifying the dermatology disease.

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조직구성원의 지식통합 역량에 대한 선행 요인과 지식창출 효과에 관한 연구: 융합 지향 조직을 중심으로 (Antecedents of Employees' Knowledge Integration Capability and Its Effects on Knowledge Creation: Focused on Convergence-Oriented Organizations)

  • 홍진원;서우종
    • 지식경영연구
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    • 제15권4호
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    • pp.105-126
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    • 2014
  • Knowledge integration is becoming a primary function of improving organizational capabilities and performance in today's convergence paradigm. The knowledge integration capability of employees has increasingly been regarded as a critical source for developing new products and services. This study investigates the influential factors of employees' knowledge integration capability and its effects. A theoretical research model was developed based on the socio-technical perspective and information processing theory. The model includes teamwork quality, expertise, IT support, and knowledge complexity as the primary influential factors of employees' knowledge integration capability. A large-scale survey was conducted for gathering data (a total of 316 samples from 141 organizations) to test the proposed model. The test results of the hypotheses show that expertise and knowledge complexity are the significant influential factors of employees' knowledge integration capability, and also the capability has a positive effect on the knowledge creation performance of employees. Our findings contribute to the development of initiatives for promoting employees' knowledge integration capability, especially in knowledge intensive organizations focusing on convergence products and services.

사회적 자본의 관점에서 본 결합능력의 형성요인 -특허청 사례를 중심으로- (Determinants of the Knowledge Combinative Capability Based on Social Capital Theory)

  • 박노윤
    • 지식경영연구
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    • 제5권2호
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    • pp.67-98
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    • 2004
  • New knowledge is created through the dynamic interaction of knowledge that depends largely on a social context within the organization. Social processes influence the nature of knowledge and learning. This paper is rooted in the concept of social capital. Social capital theory emphasizes the importance of social relationship. Using social capital theory, this paper suggests three factors that must be satisfied for the development of knowledge combinative capability. The first factor is that the opportunity exists to make the exchange or combination of knowledge. The second factor is that people is motivated for the creation of new knowledge. The third factor is that people must share the common knowledge. This paper examines the change case of KIPO (Korean Intellectual Property Office). This case provides evidence that the three factors can develop social relationship, and build knowledge combinative capability. The man finding from this research is that social factors play an important part in the creation of knowledge, and processes of knowledge exchange and combination heavily rely upon social patterns, practices and processes in ways which emphasize the value and importance of collective action and knowledge sharing. This research may have several implications for the development of the knowledge creation mechanisms.

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조직구성원의 네트워크 위치가 지식공유에 미치는 영향 (Effects of Network Positions of Organizational Members on Knowledge Sharing)

  • 김창식;곽기영
    • 지식경영연구
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    • 제16권2호
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    • pp.67-89
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    • 2015
  • Improving productivity of knowledge workers is an important issue in the 21st century referred as knowledge-based society. The core key word is knowledge sharing among constituents of an organization. The purpose of this study is to combine the social network position factors with attitude and behavior factors, and develop an integrated research model for the knowledge sharing among members of an organization. This study adopted the integrated theoretical framework based on social capital, self-efficacy, transactive memory, and knowledge sharing. Surveys were conducted to 42 organizational members from a department in a leading IT outsourcing company to empirically test the proposed research model. In order to validate the proposed research model, social network analysis tool, UCINET, a structural equation modeling tool, SmartPLS, were utilized. The empirical result showed that, first of all, organizational members' familiarity network position had significant influence on knowledge self-efficacy and transactive memory capability. Second, knowledge self-efficacy and transactive memory capability affected knowledge sharing intention. Third, knowledge sharing intention also had an impact on the job performance. However, organizational members' expertise network position had no significant influence on knowledge self-efficacy and transactive memory capability. This finding reveals the importance of the emotional approach rather than the rational approach in knowledge management. The theoretical and practical implications on the research findings were discussed along with limitations.

관광산업에서의 지식경영활동과 지식경영효율성 향상에 관한 실증연구 (Empirical Analysis of the Influence of Tourism Industry Knowledge Management Activities on Knowledge Management Efficiency)

  • 권순재;이건창
    • 지식경영연구
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    • 제10권3호
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    • pp.1-16
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    • 2009
  • Recent trends in business are characterized by recognition of the importance of knowledge assets. Especially, this phenomenon is receiving more momentum as our society goes digital rapidly. The concept of Knowledge Management has long been used as an effective way of restructuring the management process of a firm. In literature regarding knowledge management, a number of successful cases were reported, where knowledge-based management activities could dramatically enhance a firm's strategic performance for years. However, there exists very little research investigating the effect of knowledge management on corporate competitiveness. Researchers as well as practitioners need more rigorous results about such issues, especially how much the knowledge management strategic initiatives may have an influence on the firm's competitiveness. In this sense, we need an empirical study adopting statistical approaches due to the existence of abundant knowledge management case studies. To fill this research void, this study proposes a research model testing whether knowledge management activities could improve corporate competitiveness. We collected 321 valid questionnaires from participants in knowledge management activities in the tourism industry and applied a structural equation model. Empirical results showed that knowledge management activities have a positive impact on knowledge management efficiency and finally corporate competitiveness. We hope that this study will shed light on further rigorous studies considering tourism industry as a major strategic activity.

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지식경영능력이 조직성과에 미치는 영향에 관한 실증적 연구 (An Empirical Study of the Impact of Knowledge Management Capabilities on Organizational Performance)

  • 천면중;허명숙
    • 한국정보시스템학회지:정보시스템연구
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    • 제10권2호
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    • pp.165-192
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    • 2001
  • Knowledge Management (KM) is the systematic, explicit, and deliberate building, renewal, and application of knowledge to maximize an enterprise's knowledge-related effectiveness and performance from its knowledge assets. KM applies systematic approaches to find, understand, and use knowledge to create new capabilities, solve problems, enable superior performance, and encourage innovation. The purpose of this research is to identify the relationship of KM capabilities (KM infrastructures and KM processes) and organizational effectiveness and performance. An empirical research of the relationship of knowledge management capabilities and organizational effectiveness and performance is conducted from the information systems and knowledge management literature in order to access the following questions: (1) Does the knowledge management infrastructure contribute to the organizational effectiveness and peformance? (2) Does the knowledge management process contribute to the organizational effectiveness and peformance? The research design employs a mail survey questionnaire for gathering data from 500 firms in a number of industries. From a mail survey of 61 top managers of knowledge management, the results of empirical analyses provide the following major findings: (1) While the external effectiveness of organization is influenced by the cultural infrastructure of knowledge management, the overall performance of organization is influenced by the structural infrastructure of knowledge management. (2) While the external effectiveness of organization is influenced by the application and protection processes of knowledge management, the overall performance of organization is influenced by the knowledge acquisition process of knowledge management.

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