• 제목/요약/키워드: KM(Knowledge Management)

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건설조직의 지식경영 성과측정 (Measuring Knowledge Management performance of the construction organization)

  • 권순석;박문서;이현수;안창범
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2007년도 정기학술발표대회 논문집
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    • pp.868-871
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    • 2007
  • 현대 경제는 치열한 경쟁, 군살 없는 조직, 광범위한 기술의 발전 등으로 요약될 수 있고, 이러한 역동적인 환경 속에서 리스크와 불확실성은 조직 지식관리의 중요성을 더욱 부각시키고 있다. 건설 산업도 예외일 수 없으므로 생존 및 도약을 위한 다양한 노력을 요구하고 있고 지식경영을 통한 효율성 및 효과성의 향상과 업무 자체의 혁신에 대한 필요성은 모든 건설기업이 주지하고 있는 사실이며 시대의 큰 흐름이라고 할 수 있다. 그러나 지식경영이 일정 부분 정착된 현 시점에서 기업들은 지식경영 도입에 따른 성과에 대해 의구심을 가지고, 평가 도구 개발에 관심을 가지기 시작했다. 이에 본 연구는 기존의 지식경영 성과측정 모델을 검토 및 분석하여 그것을 토대로 성과측정 방법론을 제시하고자 한다.

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지식경영을 활용한 기업인수 후 합병후 통합(PMI) : 한일은행과 상업은행의 합병 사례를 중심으로 (PMI Using Knowledge Management Viewed from Merger of Hanil Bank and Commercial Bank of Korea)

  • 제갈정웅;최도성
    • 지식경영연구
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    • 제9권1호
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    • pp.97-116
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    • 2008
  • The purpose of this study lies in examining how knowledge management was applied to PMI(Post Merger Integration) in bank merger. Individuals and organizations in Korea have experienced a lot of changes since the 1997 foreign exchange crisis. In such a situation, individuals came to think the only thing to rely on was personal knowledge. Since organizations had to lay off workers in order of their birth year, not based on whether or not individuals had the knowledge necessary for the organizations, they needed to have such a system that could use their explicit knowledge and even outside knowledge or customers' knowledge as IT developed by changing individuals' tacit knowledge into explicit knowledge as needed in order to continue to maintain their competitiveness and for their own development. Thus, each firm started to pitch for the introduction of knowledge management. Individuals started to store their own experience and knowledge in their homepages or blogs. It was Woori Bank, the merged bank of Hanil Bank and Commercial Bank of Korea, that introduced the knowledge management system and Shared Service Center, in which knowledge creation is available, for the first time in the banking business. Its previous name was Hanbit Bank. Hanbit Bank wanted to construct an advanced bank system, bringing in their chief information officer(CIO) from a foreign bank and introducing an IT software used in Spanish banks to adjust all banking processes to it. However, they could not help giving up the plan in the middle of the road since there was a great difference between Spain and Korea in the financial system and more than 30% of software package had to be changed. In this situation, PMI was delayed, and customer inconvenience continued, which made the integration of organizational cultures slow down. As a breakthrough in this situation, knowledge management was introduced. To integrate knowledge of two organizations in the process of PMI is an important job for all merger candidates. This study aims at presenting the successful results from using knowledge management as a means to PMI ahead of other financial institutions so they can apply them to their organizations. PMI was not achieved properly after the two banks had been merged as Hanbit, but entering the era of Woori Bank, workers were integrated under one standard organization following the organizational and knowledge integration, and knowledge management was introduced for an efficient sharing of knowledge among members. A great number of mergers have occurred up to now, but Woori Bank is the first case that used knowledge management as a means to both PMI and competitiveness enhancement. Probably it was an appropriate time when Woori Bank introduced knowledge management as it was organized. Since Hanil Bank and Commercial Bank of Korea had not introduced knowledge management until then, it could use knowledge management as a means to PMI. Using knowledge management, it could create a new organizational culture and increase competitiveness in the banking industry.

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동적지식도와 관계형 데이터베이스 기반의 의료영역 지식 개념화 (Dynamic Knowledge Map and RDB-based Knowledge Conceptualization in Medical Arena)

  • Kim, Jin-Sung
    • 한국지능시스템학회:학술대회논문집
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    • 한국퍼지및지능시스템학회 2004년도 춘계학술대회 학술발표 논문집 제14권 제1호
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    • pp.111-114
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    • 2004
  • Management of human knowledge is an interesting concept that has attracted the attention of philosophers for thousands of years. Artificial intelligence and knowledge engineering has provided some degree of rigor to the study of knowledge systems and expert systems(ES) re able to use knowledge to solve the problems and answer questions. Therefore, the process of conceptualization and inference of knowledge are fundamental problem solving activities and hence, are essential activities for solving the problem of software ES construction Especially, the access to relevant, up-to-date and reliable knowledge is very important task in the daily work of physicians and nurses. In this study, we propose the conceptualization and inference mechanism for implicit knowledge management in medical diagnosis area. To this purpose, we combined the dynamic knowledge map(KM) and relational database(RDB) into a dynamic knowledge map(DKM). A graphical user-interface of DKM allows the conceptualization of the implicit knowledge of medical experts. After the conceptualization of implicit knowledge, we developed an RDB-based inference mechanism and prototype software ES to access and retrieve the implicit knowledge stored in RDB. Our proposed system allows the fast comfortable access to relevant knowledge fitting to the demands of the current task.

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실행공동체를 이용하여 지식공유의 제약사항 극복: 철강회사 사례를 중심으로 (Overcoming Barriers of Knowledge Sharing through Communities of Practice: A Case Study of Steel Company)

  • 홍대근;구충효;서의호
    • 경영정보학연구
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    • 제11권2호
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    • pp.131-145
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    • 2009
  • 지식경영은 조직의 중요한 자원인 지식을 개발, 수집, 체계화, 이용 및 활용이라는 프로세스를 통해서 지식을 체계적으로 관리하는 것이다. 지식은 조직의 지식자산으로서 조직의 경쟁력을 강화시키는 중요하기 요소이기 때문에 어떻게 조직 내에서 지식공유를 활성화할 것이냐가 조직의 당면과제이다. 지식공유활동은 제약하는 요소를 감안하지 않고 지식공유와 팀 협력을 시도하는 것은 조직의 지식경영문화 증진을 오히려 저해할 수 있다. 따라서, 본 연구에서는 조직 내에서 지식공유활동을 제약하는 문제점을 개인적 측면과 사회적 측면에서 파악하고 효과적인 지식공유도구로서 실행공동체 활용모형을 제안한다. 제안된 실행공동체 활용모형에서는 지식공유활동 저해요소를 극복하고 지식공유활동을 활성화할 수 있는 방안을 제시한다. 또한, 제안된 모형을 적용한 철강회사의 실행공동체 활용 우수사례를 소개한다. 마지막으로 구체적인 사례분석을 통해서 조직 내에서 지식공유를 활성화하기 위한 방법으로 실행공동체의 적용가능성과 효과성을 가늠해본다.

공공부문 지식관리시스템의 성과에 미치는 영향요인에 관한 연구 - 경남지역 자치단체를 중심으로 - (The Affecting Factors effect on the Performance of Knowledge Management Systems in Public Sector: Focused on Local Governments in Kyung Sang Nam Do)

  • 한동효;강태경
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2004년도 춘계학술대회
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    • pp.151-165
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    • 2004
  • In this paper we would like to provide a help to implementing KMS(Knowledge Management System) in public sector. For this purpose, we set up five contingency environmental factors and three process factors of knowledge management. And then investigates affecting factors effect on the performance of KMS in public sector by empirical study. A field survey of public officers in Korea local government was conducted. Complete data for 333 KMS users was analyzed to determine relationship of the research constructs. The system of evaluation and compensation is the most important factor effects on the process of KM and the performance of KMS. These results provide empirical evidence that supports the necessity of rational motivation systems does lead to effective implementation of KMS in public sector.

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개념 네트워크를 이용한 정보 검색 방법 (Document Retrieval using Concept Network)

  • 허원창;이상진
    • Asia pacific journal of information systems
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    • 제16권4호
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    • pp.203-215
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    • 2006
  • The advent of KM(knowledge management) concept have led many organizations to seek an effective way to make use of their knowledge. But the absence of right tools for systematic handling of unstructured information makes it difficult to automatically retrieve and share relevant information that exactly meet user's needs. we propose a systematic method to enable content-based information retrieval from corpus of unstructured documents. In our method, a document is represented by using several key terms which are automatically selected based on their quantitative relevancy to the document. Basically, the relevancy is calculated by using a traditional TFIDF measure that are widely accepted in the related research, but to improve effectiveness of the measure, we exploited 'concept network' that represents term-term relationships. In particular, in constructing the concept network, we have also considered relative position of terms occurring in a document. A prototype system for experiment has been implemented. The experiment result shows that our approach can have higher performance over the conventional TFIDF method.

BT 실험실의 KMS를 위한 지식 생성 툴로써의 실험실정보관리시스템 설계 (Design of Laboratory Information Management System as a Knowledge Creation Tool for the KMS of BT Laboratory)

  • 배진;황윤민;노재정
    • 한국IT서비스학회:학술대회논문집
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    • 한국IT서비스학회 2003년도 춘계학술대회
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    • pp.428-435
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    • 2003
  • Post-Genome 시대의 Biotechnology(BT) 산업에 세계적으로 관심과 투자가 증가하고 있다. BT 산업은 기술 및 지식 집약적 특성상 R&D 활동이 중요하기에 BT 연구실의 실험 생산성 증가에 대한 연구가 필요하다. 이와 관련하여 연구실 지식경영과 지식경영시스템활용에 관한 연구가 활발히 진행되고 있다. 하지만 그 초점이 연구 지식들의 조직화, 체계화 및 검색기능 등의 원활한 지식 공급 시스템 구축에 있기에 효율적이고 효과적인 지식 생성 방안을 제시해 주지 못하고 있다. 이에 본 연구는 실험실 내 데이터 처리 및 통합 관리 역할을 해온 LIMS(Laboratory Information Management System)를 활용하여 실험 데이터들로부터 실험 디자인을 위한 효율적이고 효과적인 형식지(Explicit Knowledge)의 생성을 목적으로 하는 지식 생성 툴(Knowledge Creation Tool)을 설계하였다. 또한 상기 모델을 적용하여 실제 어떠한 형태로 지식이 생성되는지 A대학교 B유전자 연구실의 실험 데이터로 실증 분석해 보았다.

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공공부문 지식관리시스템의 성과에 미치는 영향요인에 관한 연구 -A지역 자치단체를 중심으로- (The Affecting Factors effect on the Performance of Knowledge Management Systems in Public Sector: Focused on Korea Local Governments)

  • 한동효;강태경
    • 디지털융복합연구
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    • 제2권1호
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    • pp.113-126
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    • 2004
  • In this paper we would like to provide a help to implementing KMS(Knowledge Management System) in public sector. For this purpose, we set up five contingency environmental factors and three process factors of knowledge management. And then investigates affecting factors effect on the performance of KMS in public sector by empirical study, A field survey of public officers in Korea local government was conducted. Complete data for 333 KMS users was analyzed to determine relationship of the research constructs. The system of evaluation and compensation is the most important factor effects on the process of KM and the performance of KMS. These results provide empirical evidence that supports the necessity of rational motivation systems does lead to effective implementation of KMS in public sector.

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전자지급결제에서의 지식관리 전략: 지식공유 관점 (Knowledge management strategy in the electronic payment domain: perspective on knowledge sharing)

  • 박승봉
    • 한국컴퓨터정보학회논문지
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    • 제11권5호
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    • pp.311-320
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    • 2006
  • 지식관리 전략은 비즈니스 기회의 창출과 유지에 핵심적인 요소로 인식되고 있다. 본 연구의 목적은 전자지급결제 영역에서의 지식관리의 역할을 지식공유 관점에서 분석하고, 다양한 전자지급결제방식에 적합한 지식공유 전략을 제시하는 것이다. 이를 위하여 전자지급결제의 특성을 결정짓는 2가지 요소인 신뢰성과 효율성을 기반으로 지식관리-전자지급결제 분류모형도를 제시하고, 각 영역에 적합한 지식공유 전략을 도출하였다. 연구의 결과에서 전자지급결제 특성과 지식공유 전략의 정합성이 전자지급결제 영역의 거래 당사자간의 관계 결속을 증가시키고 거래 과정을 최적화 시킬 수 있음을 제시하였다.

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Efficient Knowledge Base Construction Mechanism Based on Knowledge Map and Database Metaphor

  • Kim, Jin-Sung;Lee, Kun-Chang;Chung, Nam-Ho
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2004년도 춘계공동학술대회 논문집
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    • pp.9-12
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    • 2004
  • Developing an efficient knowledge base construction mechanism as an input method for expert systems (ES) development is of extreme importance due to the fact that an input process takes a lot of time and cost in constructing an ES. Most ES require experts to explicit their tacit knowledge into a form of explicit knowledge base with a full sentence. In addition, the explicit knowledge bases were composed of strict grammar and keywords. To overcome these limitations, this paper proposes a knowledge conceptualization and construction mechanism for automated knowledge acquisition, allowing an efficient decision. To this purpose, we extended traditional knowledge map (KM) construction process to dynamic knowledge map (DKM) and combined this algorithm with relational database (RDB). In the experiment section, we used medical data to show the efficiency of our proposed mechanism. Each rule in the DKM was characterized by the name of disease, clinical attributes and their treatments. Experimental results with various disease show that the proposed system is superior in terms of understanding and convenience of use.

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