• Journal of Global Scholars of Marketing Science
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• v.16 no.3
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• pp.1-16
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• 2006

Many financial service organizations use various types of penalties (e.g., late payment fee, overdraft fee), often inflicting customer complaints and, in extreme cases, attrition. This study examines how customers evaluate penalties using concepts from attribution theory and literatures of social justice and customer satisfaction/dissatisfaction. The study hypothesizes that both cognitive (i.e., attribution, perceived fairness, disconfirmation) and affective (i.e., emotion) responses influence customer's penalty judgment and tests the effect of moderation between attribution and perceived fairness on penalty judgment. The study uses a cross sectional survey design and collects data using the critical incident technique. The results show that attributions have significant moderating effects on the relationship between perceived fairness and dissatisfaction with the penalty and that perceived fairness, emotion, and attribution have a significant influence on penalty evaluation. The study provides discussion of the findings and managerial implications.

• Science of Emotion and Sensibility
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• v.19 no.3
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• pp.121-132
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• 2016

Emotion is considered to be involved in the moral decision-making process consisting of moral judgment, moral intention, and moral behavior. This research investigated the distinct role of two specific moral emotions, guilt and shame, when they are suppressed, on moral judgment, moral intention, and moral behavior through an online experiment. Moral emotion (guilt vs. shame) as well as suppression of these emotions (suppressing vs. control) was manipulated to infer the causality of moral emotions and the moral decision-making process when they are suppressed. The results suggest that suppressing guilt was involved in moral judgment and moral intention, but was not involved in moral behavior. In particular, participants who maintained guilt evaluated moral vignettes as more moral and perceived that they would follow the behavior described in the vignettes than those participants who suppressed their guilt. On the other hand, our data showed that suppressing shame was not involved in moral judgment and intention but was in behavior. Participants who maintained shame engaged in moral behavior more than participants who suppressed shame. We delineate the different mechanisms between guilt and shame on the moral decision-making process with the discrete emotion theory.

• Korean Journal of Forensic Psychology
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• v.12 no.3
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• pp.251-277
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• 2021

The aim of this study was to verify the effect of gender and amount of criminal settlement on punitive judgment and responsibility judgment in a false rape allegation case. An online survey was conducted on 406 adult men and women and were randomly assigned to one of six experimental condition. The findings of this study are as follow. First, there was an interaction effect of the gender of the participant and the gender of the defendant in the punitive judgment and responsibility judgment except sentencing judgment. In other words, participants applied heavier punishment and sentencing judgments to the defendants of the opposite gender, while lighter punishment and sentencing judgments were applied to the defendants of the same gender. However, the amount of the criminal settlement did not have a significant effect on all dependent variables. In this study, we empirically examined how the gender of the participants, the gender of the defendant and the amount of the criminal settlement affect the judgment of the false allegation of rape case which has not yet been fully discussed in Korea. In addition, it is meaningful to see how the amount of criminal settlement, which has not been covered before, affects the perception of victims of sexual violence who demand criminal settlement. The implications and limitations of the study were also discussed.

• Korean Journal of Culture and Social Issue
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• v.29 no.2
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• pp.253-273
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• 2023

This study was conducted to determine how analytic-holistic thinking style, one of the cultural characteristics, affects intentionality judgment and what role the crime typicality plays in the process. To this end, the psychological mechanism of intentionality judgment was confirmed in cases where the criminal typicality was manipulated by the moral characteristics of the crime perpetrator and victim. As a result, higher the criminal typicality lead to higher intentionality judgement. In addition, it was found that people with relatively holistic thinking style (with high causality and perception of change) judge less of the perpetrator intentionality. In particular, it was confirmed that the analytic-holistic thinking style interacts with criminal typicality and affects the intentionality judgment. Specifically, people with a holistic thinking style (high causality) judged the perpetrator to have high intentionality in typical cases, but judged in a reverse way in atypical cases. It means that, holistic thinkers, compared to analytic thinkers, strongly judge intentionality based on criminal typicality considering the moral characteristics of not only the perpetrators but also the victims. Along with the significance of this study, the relationships among analytic-holistic thinking style, criminal typicality and intentionality judgment were discussed.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.44 no.1
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• pp.63-73
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• 2024

Autonomous vehicles at Levels 3 to 5, currently under global research and development, seek to replace the driver's perception, judgment, and control processes with various sensors integrated into the vehicle. This integration enables artificial intelligence to autonomously perform the majority of driving tasks. However, autonomous vehicles currently obtain temporary driving permits, allowing them to operate on roads if they meet minimum criteria for autonomous judgment abilities set by individual countries. When autonomous vehicles become more widespread in the future, it is anticipated that buyers may not have high confidence in the ability of these vehicles to avoid hazardous situations due to the limitations of temporary driving permits. In this study, we propose a method for grading the judgment abilities of autonomous vehicles based on a driving simulator experiment comparing and evaluating drivers' abilities to avoid hazardous situations. The goal is to derive evaluation criteria that allow for grading based on specific scenarios and to propose a framework for grading autonomous vehicles. Thirty adults (25 males and 5 females) participated in the driving simulator experiment. The analysis of the experimental results involved K-means cluster analysis and independent sample t-tests, confirming the possibility of classifying the judgment abilities of autonomous vehicles and the statistical significance of such classifications. Enhancing confidence in the risk-avoidance capabilities of autonomous vehicles in future hazardous situations could be a significant contribution of this research.

• Journal of dental hygiene science
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• v.8 no.3
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• pp.199-205
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• 2008

The purpose of this study was to investigate moral judgment among dental hygiene students in Korea. Data was collected through self-reported questionnaires in March, 2008. The Korean version of the DIT(Defining Issues Test) was adopted to evaluate levels of moral judgment, which was measured by the score of P(%). The data were analyzed by a t-test, ANOVA. The results were as follows: 1) The mean score of P(%) was 41.16. 2) The score of P(%) revealed significant differences by family form(p = 0.003).

• Journal of Digital Convergence
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• v.15 no.11
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• pp.497-511
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• 2017

The purpose of this study was to explore players' perception and emotional reaction toward referee's judgment. The participants of this study were six players (three male and three female) in 2016 national team. The results of this study are as follows: First, the differences in referee judgement were dependant on referees' subjective view point, rapid judging capability, qualification and experience. Second, we found that the a referee's judgement less affected match's results. The countermeasures against the adverse referee judgment include excitement, appeal, flow interruption, thought conversion, and concentration. Third, there were many opinions that both the degree of influence of the referee's judgement and the countermeasures was such that athletes were "not affected". In conclusion, the major determinant of players' performance were game strategy and accuracy of skill although the referee's judgement affected player's emotional reaction both in positive and negative ways.

• Health Policy and Management
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• v.11 no.1
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• pp.1-18
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• 2001

The purpose of the present study was to assess the agreement of survival probability estimated by International Classification of Diseases l0th Edition(ICD-10) based International Classification of Diseases based Injury Severity Score(ICISS) with professional panel's judgment on preventable death. ICISS has a promise as an alternative to Trauma and Injury Severity Score(TRISS) which have served as a standard measure of trauma severity, but requires more validation studies. Furthermore as original version of ICISS was based ICD-9CM, it is necessary to test its performance employing ICD-10 which has been used in Korea and is expected to replace ICD-9 in many countries sooner or later. Methods : For 1997 and 1998 131 trauma deaths and 1,785 blunt trauma inpatients from 6 emergency medical centers were randomly sampled and reviewed. Trauma deaths were reviewed by professional panels with hospital records and survival probability of trauma inpatients was assessed using ICD-10 based ICISS. For trauma mortality degree of agreement between ICISS survival probability with judgment of professional panel on preventable death was assessed and correlation between W-score and preventable death rate by each emergency medical center was assessed. Results : Overall agreement rate of ICISS survival probability with preventable death judged by professional panel was 66.4%(kappa statistic 0.36). Spearman's correlation coefficient between W-score and preventable death rate by each emergency medical center was -0.77(p=0.07) and Pearson's correlation coefficient between them was -0.90(p=0.01). Conclusions : The agreement rate of ICD-10 based ICISS survival probability with of professional panel's judgment on preventable death was similar to TRISS. The W-scores of emergency medical centers derived from ICD-10 based ICISS were highly correlated with preventable death rates of them with marginal statistical significance.

• Journal of the Korean Society of Clothing and Textiles
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• v.34 no.6
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• pp.937-954
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• 2010

This study analyzes the body characteristics of Korean obese women using 2004 Size Korea data. For selecting the obesity sample, 7 obesity judgment indices were chosen from previous clothing-related studies. A total of 636 females defined as "obese" by 5 out of 7 indices were selected as subjects for this study. 54 body measurements and obesity judgment indices were used. First, the subjects had a BMI 27.11, R$\ddot{o}$hrer index 1.76, Vervaeck index 104.77, Relative weight 133.00, and WHR 0.90. In the case of the distribution by age groups, the twenties were 6.4% of the entire subjects, the thirties were 18.2%, the forties were 16.4%, the fifties were 37.4%, and the sixties were 21.5%. The result of the ANOVAs (divided into 5 age groups) showed significant differences in 41 measurement items except for bust circumference, waist length front, and all of obesity judgment indices. Second, according to the ANOVAs among stature groups divided by 5cm pitches there are significant differences in all measurements except for bust circumference. The results of the ANOVAs among bust circumference groups divided by 5cm pitches show that significant differences were observed in all measurements except four measurement items (including body rise). According to the ANOVAs among the waist circumference groups divided by 5cm pitches, there are no significant differences in all height measurements and shoulder length, waist to hip length, and crotch length. It is confirmed that stature and bust circumference have a deep relationship with measurements other than waist circumference. Third, as the factor analysis were conducted using 39 measurement items to extract the body characteristics of obese women Factor 1 is "circumference measurements & obesity judgment indices," Factor 2 is "heights & arm-related lengths," and Factor 3 is "size and ratio of waist circumference & hip circumference." Factor 4 was "lengths in upper body," Factor 5 was "back width in upper body," Factor 6 was "side neck point to bust & bust circumference," Factor 7 was "length in lower body & arm circumferences," and Factor 8 was "neck base circumference & front widths in upper body." These 8 factors explained 76.54% of the total variance.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.14 no.3
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• pp.223-230
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• 2021

Currently, self-driving vehicles are on the verge of commercialization after testing. However, even though autonomous vehicles have not been fully commercialized, 81 accidents have occurred, and the driving method of vehicles to avoid accidents relies heavily on LiDAR. In order for the currently commercialized 3-level autonomous vehicle to develop into a 4-level autonomous vehicle, more information must be collected than previously collected information. Therefore, this paper proposes a Driving Situation Judgment System (DSJS) that accurately calculates the crisis situation the vehicle is in by useing the roughness of the road and the state of the passengers of surrounding vehicles including road information and weather information collected from existing autonomous vehicles. As a result of DSJS's PDM experiment, PDM was able to classify passengers 15.52% more accurately on average than the existing vehicle's passenger recognition system. This study can be a basic research to achieve the 4th level autonomous vehicle by collecting more various types than the data collected by the existing 3rd level autonomous vehicle.