• Title/Summary/Keyword: Joy

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The Effects of Consumers' Delight on the Loyalty in Service Encounter Situation (서비스인카운트 상황에서 소비자의 감동이 충성도에 미치는 영향)

  • Ko, Jae-Jung;Suh, Yong-Han
    • Management & Information Systems Review
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    • v.31 no.2
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    • pp.231-251
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    • 2012
  • Customer delight is critical to firm's success in today's competitive environment. This importance has led marketing scholars and practitioners to recommend that firms improve their customers' delight because it is a key to customer loyalty. However, researchers and practitioners have also begun to express concern on the process that underlies customers' delight-loyalty relationship. The purpose of this paper is to investigate this question: 'Does it really matter that firms delight to their customers to achieve greater customer loyalty?' The results from one experiment using a scenario method and the data collected by questionnaire real that delighted customers(offered an unexpected gift) were significantly more warmth, joy and loyalty than satisfied respondents(offered a free gift). The warmth dimension of delight influenced positively on loyalty in satisfied customer group. In delighted customer group, both warmth and joy influenced positively on loyalty.

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A comparison between affective prosodic characteristics observed in children with cochlear implant and normal hearing (인공와우 이식 아동과 정상 청력 아동의 정서적 운율 특성 비교)

  • Oh, Yeong Geon;Seong, Cheoljae
    • Phonetics and Speech Sciences
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    • v.8 no.3
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    • pp.67-78
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    • 2016
  • This study examined the affective prosodic characteristics observed from the children with cochlear implant (CI, hereafter) and normal hearing (NH, hereafter) along with listener's perception on them. Speech samples were acquired from 15 normal and 15 CI children. 8 SLPs(Speech Language Pathologists) perceptually evaluated affective types using Praat's ExperimentMFC. When it comes to the acoustic results, there were statistically meaningful differences between 2 groups in affective types [joy (discriminated by intensity deviation), anger (by intensity-related variables dominantly and duration-related variables partly), and sadness (by all aspects of prosodic variables)]. CI's data are much more louder when expressing joy, louder and slower when expressing anger, and higher, louder, and slower when it comes to sadness than those of NH. The listeners showed much higher correlation when evaluating normal children than CI group(p<.001). Chi-square results revealed that listeners did not show coherence at CI's utterance, but did at those of NH's (CI(p<.01), normal(p=.48)). When CI utterances were discriminated into 3 emotional types by DA(Discriminant Analysis) using 8 acoustic variables, speed related variables such as articulation rate took primary role.

A Qualitative Research on Block Play for Children (유아들의 쌓기놀이에 관한 질적 연구)

  • Lee, Kyung Soon;Choi, Suk-Ran
    • Korean Journal of Child Studies
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    • v.25 no.5
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    • pp.95-110
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    • 2004
  • This research employs the grounded theory approach among various qualitative methodologies in order to reach a deep understanding of both the experiential process that children undergo in block play and the essential meaning of it. The objects of this study are 22 children(female 7, male 15) in a 5-year-old class of K kindergarten at Guro district, Seoul. The result of this research shows that first, children take pleasure in block play because of the delight and sense of accomplishment in building, the joy in demolishing, and the happiness of embracing the world through dramatic play with building structures. Second, the characteristics of children's block play are popular subject of the play, decision of the subject, impromptu transformation and elaboration of building structures, and flow of the play according to friend/non-friend relationship. Third, the implicit rules shared by children have more significant influences upon the block play than the agreed rules at the beginning of semester.

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The mutual relations of self-efficacy, proximity of cosmetics to self and proximity of clothing to self (자기효능감, 화장근접도, 의복근접도의 상관관계)

  • 유태순
    • Journal of the Korean Society of Costume
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    • v.32
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    • pp.183-200
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    • 1997
  • The purpose of this study was to find out the mutual relations of self-efficacy proximity of cosmetic to self and proximity of clothing to self. The researcher used the scale of Sherer Mercadante Maddux Rrentice-Dunn Jacobs and Rogers(1982) for a general and social self-efficacy. The scale of Ryckman Roddins Thorton and Cantrell(1982) for a physical self-efficacy. The researcher corrected and supplemented the tools on the basis of Sontag(1987)'s scale for proximity of clothing to self. The researcher developed proximity of cos-metic to self. The subjects of this study were 172 girl students in the university. The research was analyzed by MANOVA Scheff post hoc test and Cronback a. The Results of this study were as follows: 1. The person who had a higher self-efficacy was higher in the hoy and skin-carve in the sub-causes of proximity of cosmetic to self. There was no difference in social-confidence self-satisfaction and disguise. 2. The person who had a higher self-efficacy was high in the self-expression and the physi-cal satisfaction in the sub-causes of proximity of clothing to self. There was no difference in the joy self-consciousness the consciousness of others and the novelity. 3. The person who had a higher proximity of cosmetic to self was higher in the joy, self-ex-pression and self-consciousness of others and the novelity. There was no difference in the physical satisfaction.

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Another discovery in the technology-based classroom : Joy's Similar Quadrilaterals (테크놀로지 환경에서의 수학적 발견 탐구학습 : Joy의 닮은 사격형)

  • Jung, In-Chul
    • Journal of the Korean School Mathematics Society
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    • v.8 no.3
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    • pp.411-422
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    • 2005
  • Along with the continual debate relating to the use of technology, especially since LOGO in 1980, technology has always been the issue to the society of mathematics education about what is the role of technology in teaching and learning, how it can facilitate for the better understanding of learners, especially what we can do more with it comparing to the traditional teaching and learning environments. Here I propose a way of using technology[GSP] for creative exploration, which makes it possible to extend our knowledge that leads to new discovery.

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A Study on Aristotle's 'Poet' and Kant's 'Aesthetics' (아리스토텔레스의 '시학詩學'과 칸트의 '미학美學')

  • Choi, Sungyoul
    • The Journal of the Convergence on Culture Technology
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    • v.2 no.1
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    • pp.45-51
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    • 2016
  • Aristotle said 'Poet is that from who can give happiness, therapeutic effects to the reader.' He say to 'mimoumenon' it means a native Image restored. However, Kant said that Aesthetic is requested not only reappearance but freedom. This result is that between joyful freedom and reason of the judgement of tasted feeling. Because Art ever created is the spirit of the moral ideals, and those who combine the best of the joy. I think need to more communication and joy than their theories. For poet is replaced to be communicated and joyful for our happiness and freedom.

Study on 'Sasang Constitution Unchangeability Theory(四象體質 不變論)' (사상체질(四象體質) 부변론(不變論)에 대(對)한 이론적(理論的) 검토(檢討))

  • Choi, Chan-Hun;Yoon, Dea-Hwan;Lim, Jin-Seok;Baek, Jin-Ung
    • Journal of Society of Preventive Korean Medicine
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    • v.12 no.2
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    • pp.115-130
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    • 2008
  • It is very important problem that exactly distinguish constitution, in Sasang constitutional Medicine. But, it is careless that discuss the propriety of 'Sasang constitution unchangeability theory(四象體質 不變論)'. The foundation of Sasang constitution unchangeability theory is the sentence in DongUi SuSae BoWon Sa-dan theory(東醫壽世保元 四端論) : "The Organ system of Taeyang(太陽), Taeum(太陰), Soyang (少陽) and Soeum(少陰) is the variation of YinYang(陰陽), is firm nature and is unnecessary agreement. (太少陰陽之臟局 陰陽之變化也 天稟之已定 固無可論)". But, the foundation of Sasang constitution unchangeability theory contradict the theory that Organ system(臟腑) is made by deviation of emotions(joy, anger, sorrow and pleasure :喜怒哀樂) or temperament(性情). Because these emotions is revealed after birth(後天), the deviation of Organs system made by deviation of emotions is not innate, is acquired after birth. Therefore, it is necessary to discuss the opinion that Sasang constitution is variable after birth. The conclusion of our study is that Sasang constitution can be variable after birth.

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Pattern Classification of Four Emotions using EEG (뇌파를 이용한 감정의 패턴 분류 기술)

  • Kim, Dong-Jun;Kim, Young-Soo
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.3 no.4
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    • pp.23-27
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    • 2010
  • This paper performs emotion classification test to find out the best parameter of electroencyphalogram(EEG) signal. Linear predictor coefficients, band cross-correlation coefficients of fast Fourier transform(FFT) and autoregressive model spectra are used as the parameters of 10-channel EEG signal. A multi-layer neural network is used as the pattern classifier. Four emotions for relaxation, joy, sadness, irritation are induced by four university students of an acting circle. Electrode positions are Fp1, Fp2, F3, F4, T3, T4, P3, P4, O1, O2. As a result, the Linear predictor coefficients showed the best performance.

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A Study on Symptoms Derived from Seven Emotions on DongUiBoGam (칠정(七情)으로 유발되는 병증(病證)의 유형 연구)

  • Lee, Byoung-Hee;Yoo, Seung-Yeon;Park, Young-Bae;Park, Young-Jae;Oh, Whan-Sup;Kim, Min-Yong
    • The Journal of the Society of Korean Medicine Diagnostics
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    • v.14 no.2
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    • pp.13-24
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    • 2010
  • Background and purpose: Seven Emotions consist of Joy(喜), Anger(怒), Anxiety(憂), Thought(思), Sorrow(悲), Fear(恐), Fright(驚). If Seven Emotion is excessive, its extreme mental stimulation causes physical illness. There was no study of the Seven Emotion Disease in detail for now. Therefore the purpose of this study is to pigeonhole the Seven Emotion Disease. Methods: We extract the sentences about the Seven Emotion and related words in Donguibogam. We classify the sententences into Joy(喜), Anger(怒), Anxiety(憂), Thought(思), Sorrow(悲), Fear(恐), Fright(驚), Frustration, Mental Exhaustion, Character. We analysis pattern of Symptoms Derived from Seven Emotions. Results and Conclusions Seven Emotion give rise to various type of symptom. In special Anger cause more illness than other Seven Emotion.

Emotion Coding of Sijo "The Light of the Sun in June" by Lee Jin-moon (이진문의 시조 「유월 쬐는 볕」의 감정 코딩)

  • Park, Inkwa
    • The Journal of the Convergence on Culture Technology
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    • v.5 no.3
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    • pp.203-207
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    • 2019
  • This researcher is working on coding emotional codes from the Sijos that were created. So the purpose of this study is to derive the potential for literary therapy with Sijo's emotional coding. This time, we are going to study Lee Jin-moon's Sijo "The Light of the Sun in June." In this Sijo, the code of joy is generated in the first line, the code of joy in the second line, and the code of sadness in the last line. These emotional codes can be combined in different ways in the Emotion Codon. What this combination means is that the human body can be treated with literary emotion. It is believed that we will be able to continue this research and learn a better way of life.