• 제목/요약/키워드: Job perception

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Influence of perception of organization politics of social welfare facility employee to job attitudes - Focusing on mediator effect of leader trust-

  • Kweon, Seong-Ok
    • 한국컴퓨터정보학회논문지
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    • 제23권1호
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    • pp.131-137
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    • 2018
  • This study conducted empirical analysis on the influence of perception of organization politics of social welfare facility employee to job attitude, and based on the analysis result, it aims to suggest theoretic and political implications. For this, the study conducted survey targeting social workers working at social welfare facilities in Gwangju. 350 copies of survey were distributed,. 197 copies were retrieved and 176 copies were used in analysis after excluding 21 copies with insincere reponses. The collected data was processed through SPSS 20.0 for reliability analysis, frequency analysis, T-test, and hierarchical regression analysis. The study results are as below. This study analyzed the job exhaustion, turn over intention and causal relationship as the result variables and perception of organization politics of social workers, and analyzed the leader trust as mediating effect among the previous researches related to perception of organization politics. As for the analysis result, the perception of organization politics of social workers improve job exhaustion and turn over intention, and leader trust was confirmed to have mediating effect on relationship among the variables.

간호사의 목표관리(MBO)에 대한 인식과 간호조직의 유효성 (Perception of Management by Objectives and Organizational Effectiveness among Clinical Nurses)

  • 신을숙;안성희
    • 간호행정학회지
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    • 제14권3호
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    • pp.278-286
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    • 2008
  • Purpose: It is a descriptive study to analyze correlation between the perception of management by objectives(MBO) and organizational effectiveness among clinical nurses. Methods: The subjects were 315 nurses at two hospitals (A and B) of C university, who have had more than 3.5 years of nursing experience. The survey instrument included two major concepts, perception of MBO (29 items) and organizational effectiveness, which has three sub-concepts, job satisfaction (18 items), organizational commitment (12 items), and motivation (20 items). The data analyses included t-test, ANOVA, Scheffe test, Pearson's correlation coefficients, and Stepwise multiple regression. Result: The mean score of the perception of MBO was 3.13 out of 5. In organizational effectiveness, job satisfaction was 3.09, organizational commitment 3.25, and motivation 3.38. The perception of MBO had significantly positive correlation with job satisfaction(r=.71), organizational commitment(r=.65) and motivation (r=.61). The perception of MBO explained 50.4%, 42.4%, and 37.1% for job satisfaction, organizational commitment, and motivation respectively. Conclusions: The results show that the MBO affected the organizational effectiveness, and the MBO serves as a useful system to improve the organizational effectiveness in a nursing department.

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조직 구성원의 기업 ESG 인식과 서비스 품질: 택배 서비스를 대상으로 한 다수준 분석 (The Relationship between Employees' ESG Perception and Service Quality: A Multi-level Analysis in the Korean Parcel Delivery Industry)

  • 이수열;박재흠
    • 품질경영학회지
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    • 제50권3호
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    • pp.407-424
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    • 2022
  • Purpose: This study examines the relationship between the environment, society, and governance (ESG) perception of service providers and service quality by considering job satisfaction as a mediator in the Korean parcel delivery context. Methods: This study uses a multi-level analysis by incorporating organizational and individual levels of analysis. It employs a survey method for measuring the ESG perception of parcel delivery persons and service quality ratings from the Korean government. A hierarch regression analysis with 241 responses was used to test hypotheses. Results: The results of this study provide evidence that the ESG perception, particularly its social dimension, of parcel delivery persons is positively associated with service quality. This study also finds the positive effect of the ESG perception on job satisfaction. However, the mediating effect of job satisfaction between the ESG perception and service quality was not confirmed. Conclusion: This study presents significant implications for scholars and practitioners. Parcel delivery companies should implement relevant ESG activities and communicate them with their service persons to improve delivery service quality. The ESG perception of employees plays a critical role in the moment of truth in parcel service delivery to enhance customer satisfaction and service quality.

치과위생사의 서번트 리더십 지각수준이 직무만족, 조직 몰입 및 이직의사에 미치는 영향 (Impact of Servant Leadership Perception on Job Satisfaction, Organizational Commitment and Turnover Intention of Dental Hygienists)

  • 김은숙;유승흠;손태용;박은철
    • 한국병원경영학회지
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    • 제16권4호
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    • pp.1-16
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    • 2011
  • The purpose of this study is to examine impacts of servant leadership perception of dental hygienists on organizational commitment, job satisfaction and turnover intention as strong predictors of turnover rate. These data were collected from the structured questionnaire survey, from April 1 through April 30, 2011, to 383 people among those in the field of dental hygiene affairs, working for nine dental hospitals or twenty-four dental clinic under two dental university hospital in capital area. The principal findings of this research are as below; First, servant leadership perception had a significantly positive influence on job satisfaction and organizational commitment. Also servant leadership perception of dental hygienists had a significantly negative influence on turnover intention. Second, job satisfaction and organizational commitment of dental hygienists has a negative influence on turnover intention. Third, servant leadership perception of dental hygienists were revealed as a meaningful effects ones on job satisfaction and organizational commitment, but they didn't have meaningful effect on turnover intention. However, we can understand that servant leadership perception have indirect effect on turnover intention via job satisfaction and organizational commitment. This result indicates that the managers of dental hospital and clinic should perceive that the consistent management effort to improve servant leadership can increase job satisfaction, and finally will increase the organizational commitment that means the loyalty to organization. In short, hospital operators and managers should examine each manager's qualification, type and style of leadership in the hospital organization, and they must develop lasting programs for effective education and training for developing characteristics of leadership are in needed to have managers with appropriate managerial mind to respective post and status.

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The Influence of Women Dental Hygienists' Work - Family Balance on Happiness Level in Dental Clinics

  • Im, Ae-Jung;Kim, Yun-woo;Kim, Su-jung;Kim, Seung-yeon;Kim, Eo-jin;Moon, So-dam;Shin, Su-min;Jeong, Hae-in;Jeong, Hee-Ae;Lim, Hee-Jung
    • 치위생과학회지
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    • 제21권3호
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    • pp.158-167
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    • 2021
  • Background: To identify work-family balance and level of happiness among married women dental hygienists in Seoul and Gyeonggi Province. The goal of this study is to use the outcome as basic data to determine the compatibility of dental hygienists with work and family, systems, and improvement of happiness levels. Methods: From July 3 to August 10, 2020, 250 dental hygienists in Seoul and Gyeonggi Province were targeted. The questionnaire comprised 65 questions, including general characteristics (perception of work-family balance, perception of work-family balance system, job satisfaction, parenting type, happiness level) whether or not they were implemented. The results were obtained through a self-control questionnaire. Results: The perception of work-family balance was significantly different in job rank and average income, while that of the work-family balance system had significant differences in workplace type, total work experience, current job work experience, childcare system status, and parental leave period. Happiness level and job satisfaction were significantly different in job rank, average income, and childcare system status. Additionally, the perception of work-family balance and that of the work-family balance system showed a positive correlation with job satisfaction and happiness level. Finally, the perception of married women dental hygienists toward work-family compatibility was determined, where the higher the satisfaction with the job, the higher the level of happiness. Conclusion: To improve the work-family balance and job satisfaction of dental hygienists and their levels of happiness, changes in social perception and improvement of the working environment such as proper staffing, flexible work systems, and incentive systems should be considered.

4차 산업혁명에 따른 일자리 변화에 대한 인식 유형 연구 (Perceptions toward Job Changes due to 4th Industrial Revolution)

  • 김소라
    • 한국콘텐츠학회논문지
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    • 제21권11호
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    • pp.528-542
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    • 2021
  • 이 연구는 기술진보에 따른 일자리 전환에 대한 인식을 살펴보기 위해 첫째, 4차 산업혁명에 따른 일자리 변화에 대해 구직자와 재직자들의 인식은 어떻게 구조화되며 인식유형별 특성은 무엇인지, 둘째, 4차 산업혁명에 따른 일자리 변화에 대해 구직자와 재직자들의 인식 유형에 걸쳐 나타나는 공통점과 차이점을 알아 보았다. 주관적인 태도에 대한 접근을 위해 객관화된 질적 연구방법인 Q방법론을 활용하여 수집된 자료는 PC용 QUANL 프로그램을 사용하여 분석하였다. 분석 결과, 도출된 4가지 유형은 부정적 인식 유형, 중립적 인식 유형, 근무환경 개선 인식 유형, 고용 증가 인식 유형으로 나누어졌다. 부정적 인식 유형은 일자리 규모 및 일자리의 질 관점에서 모두 부정적으로 인식하는 경향이 컸으며, 특히 4차 산업혁명에 따른 일자리 증가에 대해서 동의하지 않는 경향이 큰 것으로 나타났다. 중립적 인식 유형은 4차 산업혁명에 따른 일자리 변화에 대해 중립적이면서 부정적인 영향을 수용하고 동시에 제도적·교육적 요구가 강하게 나타났다. 근무환경 개선 인식 유형은 4차 산업혁명에 따라 일자리가 증가한다는 것에 대해서는 동의하지 않지만, 일자리의 질 측면에서는 향상될 것으로 보고 있었다. 고용증가 인식 유형은 전반적으로 4차 산업혁명에 따른 일자리 변화에 대해 긍정적으로 인식하는 가운데, 특히 일자리 규모 증가에 대한 기대가 높은 것으로 나타났다.

간호사가 지각하는 임파워먼트와 직무만족, 조직몰입 (Nurses' perceptions of job-related empowerment, job satisfaction, and organizational commitment)

  • 이혜경
    • 간호행정학회지
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    • 제7권1호
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    • pp.65-84
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    • 2001
  • This descriptive study was designed to find out the relation between nurses' perceptions of job-related empowerment, job satisfaction and organizational commitment. The data was collected from 390 staff nurses in a tertiary hospital located in Seoul during the period of 2 weeks from October 6 to October 19, 2000 by means of structures questionnaire. Five instruments were used in this study included the Job Activity Scale(Laschinger et al., 1994, 1999), the Organizational Relationship Scale(Laschinger et al., 1994, 1999), The Conditions of Work Effectiveness Questionnaire(Chandler, 1986), the Minnesota Satisfaction Questionnaire(Weiss et al., 1967) and the Organizational Commitment Questionnaire(Mowday et al., 1979). The results were summarized as follows: 1) The mean of the CWEQ was 49.56percentile, and the support was perceived higher(56 percentile) than the other subscales, opportunity, information and resources. The mean of the MSQ was 49.4 percentile and the OCQ was 54.02 percentile. 2) Nurses' perception of job related empowerment was significantly related to job satisfaction(r=.650, p<.001), and organizational commitment(r=.458, p<.001). And the job satisfaction was related significantly to organizational commitment(r=.426, p<.001). Job satisfaction(r=.583, p<.001) and organizational commitment(r=.426, p<.001)have higher relation with the opportunity subscales of the CWEQ than the others. 3) The significant difference was found in the nurses' perception of the empowerment, job satisfaction and organizational commitment according to the age group, length of nursing career and ward. 4) Results of the stepwise multiple regression shows that the nurses' perception of the empowerment and organizational commitment explained 52% of job satisfaction, and also, the nurses' perceptions of the empowerment and job satisfaction explained 35% of organizational commitment. In conclusion, nurses' perception of the empowerment, job satisfaction and organizational commitment have a strong relationship. The finding suggests the importance of the empowering nurses to increase job satisfaction and organizational commitment.

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개원의사들의 전문직업성과 직무스트레스가 직업만족도에 미치는 영향 (Professional Job Perception, Job Stress and Job Satisfaction of Doctors Practicing in Local Clinic in Daegu City)

  • 진대구;강윤식;조용기;이상원;김종연;안순기;천병렬;예민해;감신
    • Journal of Preventive Medicine and Public Health
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    • 제36권2호
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    • pp.153-162
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    • 2003
  • Objective : This study was conducted in order to investigate professional job perception, job stress and job satisfaction in doctors. Method : The authors conducted a survey using a self-administered questionnaire, conducted between August and September,2001. The study subjects were 457 doctors practicing at local clinics in Daegu City. Results : For the professionalism scale, the score for 'sense of calling to field' and 'feeling of autonomy' were relatively high, Age, working hours per day, and perception of socioeconomic status significantly influenced the professionalism scale scores (p<0.01). For the job stress scale, the scores for 'clinical responsibility/decision' factor were the highest of all the surveyed factors. Working hours per day significantly influenced the job stress scores (p<0.01). To investigate the overall relationship between the variables, the authors conducted a linear structural equation model analysis. The equation was statistically appropriate and a good fit. The job stress, and the professionalism factors, respectively influenced job satisfaction negatively and positively (T>2.0). The working hours per day and status perception also influenced their job satisfaction (T>2.0). Conclusion : To promote the iob satisfaction of doctors, the development of coping tools and other intervention methods are needed to increase doctor's professional job perception and reduce their job stress. Further studies are required to understand the characteristics of job satisfaction and for its promotion with doctors.

연구간호사의 연구중심병원사업 인지도가 연구성과에 미치는 영향: 연구역량 및 직무만족의 매개효과를 중심으로 (Effects of Project Perception of Research Nurses from Research-driven Hospitals, Research-relevant Performance: Focusing on the Mediating Effects of Research Capacity and Job Satisfaction)

  • 조경미;김양균
    • 간호행정학회지
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    • 제21권3호
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    • pp.308-316
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    • 2015
  • Purpose: The purpose of this study was to identify the level of project perception for those nurses from research-driven hospitals and to analyze the effect of research-relevant performance in the health care field focusing on the mediated effect of research capacity and job satisfaction. Methods: Data were collected from June, 2014 to July, 2014, and participants were 106 research nurses in Research-driven hospitals. Descriptive statistics, Independent t-test, One-way ANOVA, structural equation modeling (SEM). Results: As a result, Research-relevant performance according to project perception of research nurses from Research-driven Hospitals was not statistically significant, but research capacity and job satisfaction had a mediating role. Evaluation System Perception was significantly different from Research Capacity (p<.001), Research Capacity was significantly different from Job Satisfaction (p<.001), Job Satisfaction was significantly different from Research Performance (p<.001) Conclusion: The results indicate that research capacity building and job security research nurses are able to contribute to improving research performance of research-driven hospitals.

일부 종합병원 의무기록사의 직업전문성 인식도 및 그의 관련요인 (Professional Job Perception and Its Related Factors among Medical Recorders engaged in General Hospitals)

  • 신은숙
    • 디지털융복합연구
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    • 제14권1호
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    • pp.229-240
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    • 2016
  • 본 연구는 의무기록사들의 직업전문성 인식도와 그의 관련요인을 알아보고자 종합병원에 근무하고 있는 의무기록사 428명을 대상으로 2015년 9월 1일부터 30일까지 기간 동안 표준화된 자기기입식 설문지를 이용한 설문조사를 실시하였다. 연구결과, 조사대상자들의 직업전문성 인식도는 연령이 낮을수록, 학력이 낮을수록, 기혼군보다 미혼군에서, 월수입이 낮을수록, BMI가 낮을수록, 직위가 낮을수록, 업무에 대해 만족하지 않는다는 군에서, 업무가 적성에 맞지 않는다는 군에서, 업무의 전환의사가 있다는 군에서, 규칙적인 운동을 하지 않는다는 군에서, 아침식사를 규칙적으로 하지 않는다는 군에서, 의무기록사의 사회경제적 지위가 낮다고 인식할수록, 응답자 자신의 사회경제적 지위가 낮다고 인식할수록, 장래 의무기록사에 대한 사회적 지위 전망이 좋지 않다고 인식할수록 유의하게 낮았다. 특히 위계적 다중회귀분석에서 인구사회학적 특성과 직업관련 특성이 직업전문성 인식도와 높은 관련성을 보이고 있어 의무기록사들의 직업전문성 인식도에는 인구사회학적 특성 및 직업관련 특성 변수들이 높은 관련성을 보이고 있음을 시사하고 있다.