• 가족자원경영과 정책
• /
• 제1권2호
• /
• pp.1-15
• /
• 1997

The purpose of this study is to investigate (1)the level of the urban housewives’behavior and satisfaction of wedding, (2)the influential factors related to the two dependent variables above mentioned. So that provides some fundamental materials to improve the level of sound wedding culture and the whole home living. The subjects were 356 housewives, in April, 1997, Seoul. The data obtained were analyzed by Mean, Pearson’s correlation, Stepwise Multiple Regression and Path Analysis. The major findings were as follows: 1) The general tendency of the housewives’wedding behavior and satisfaction was reasonable. 2) According to the background variables(ie: marital form, the existence of job, the recognition degree of her husband’s family’s living standards, the recognition degree of her parents’home’s living standards, the perception of marital transactions), the housewives’wedding behavior was significantly different. 3) According to (1)the background variables(ie: communication frequency in household, self-acceptance, the adequacy of household income, educational level), (2)intermediated variable(ie: articles essential to a marriage), the housewives’wedding satisfaction was significantly different. 4) The indirect variable of the positive influence for housewives’satisfaction of wedding was marital form, the existence of job. the indirect variable of the negative influence for housewives’satisfaction of wedding was the recognition degree of her husband’s family’s living standards, the recognition degree of her parents’home’s living standards, the perception of marital transfactions.

• 문화기술의 융합
• /
• 제4권3호
• /
• pp.33-39
• /
• 2018

본 연구는 보건교사를 대상으로 직무만족도, 학교조직문화 및 감정노동과의 관계를 알아보고, 보건교사의 직무만족도를 높이고, 감정노동을 감소시켜 바람직한 학교조직문화를 형성하도록 방향을 모색하고자 한다. 본 연구는 상관성 조사연구로써 경기도 초등, 중 고등학교에 재직 중인 보건교사 60명을 대상으로 실시하였으며, 자료수집기간은 2018년 6월 1일부터 6월 30일까지였다. 자료는 SPSS Program 21.0을 이용하여 평균, 표준편차, 최소값, 최대값, Correlation coefficient로 분석하였다. 연구결과 보건교사의 직무만족도와 학교조직문화는 순상관관계로 나타났다. 이는 학교조직문화의 수준이 높을수록 학교직무에 대하여 긍정적인 태도를 갖는 것으로 나타났다. 따라서 보건교사의 학교조직문화를 긍정적으로 자각하고 직무만족도를 높일 수 있는 효율적인 프로그램의 개발 및 적용이 필요하다.

• 시큐리티연구
• /
• 제16호
• /
• pp.189-208
• /
• 2008

이 연구는 경찰공무원의 직무관련 태도와 이직의도와의 관계를 규명해 보고자 하는데 그 목적이 있다. 이와 같은 연구목적을 달성하기 위하여 이론적 배경을 토대로 이직의도의 선행변수로 가정되는 직무관련 태도 변수를 조직몰입과 직무만족으로 설정하였다. 이러한 이론적 분석틀 하에서 순경에서 경사까지의 비간부 경찰 공무원을 대상으로 자료를 수집하여 직무관련 태도와 이직의도와의 관계를 실증적으로 분석한 결과는 다음과 같다. 첫째, 직무만족과 조직몰입과의 관계에 있어서 직무만족은 정서적 몰입, 지속적 몰입, 규범적 몰입에 정적(+)으로 유의한 영향을 미치는 것으로 나타났다. 둘째, 직무만족과 이직의도와의 관계에 있어서는 직무만족이 이직의도에 부적(-)으로 유의한 영향을 미치는 것으로 나타났다. 셋째, 조직몰입과 이직의도와의 관계에 있어서는 정서적 몰입과 지속적 몰입만이 이직의도에 부적(-)으로 유의한 영향을 미치는 것으로 나타났다. 마지막으로 직무만족과 이직의도 사이에 조직몰입이 조절효과를 가지는지를 검증한 결과 정서적 몰입, 지속적 몰입, 규범적 몰입 모두 조절효과를 가지는 것으로 나타났다. 이러한 연구결과를 바탕으로 비간부 경찰공무원의 이직의도를 예방하고 감소시키기 위해서는 이에 영향을 미치는 직무관련 태도를 긍정적으로 향상시키는 것이 요구된다.

• 유통과학연구
• /
• 제12권10호
• /
• pp.109-121
• /
• 2014

Purpose - Most studies related to emotional labor have been conducted in the low-contact service industry rather than the high-contact service industry. Since the subjects of this study were golf service assistants, working in an industry in which the interaction and contact between customers and employees are considerable and the degree of customization is high, this study is significant. Thus, we would like to focus on the relationship between the humor style of golf service assistants and emotional labor. Humor style was divided into two styles-adaptive humor and maladaptive humor. Emotional labor was divided into two dimensions-surface acting and deep acting. In addition, we identify the relationship between emotional labor, job satisfaction, and turnover intention. Research design, data, & methodology - This study focuses on the humor styles in the golf service industry, among golf service assistants, on their emotion labor, and verifies the relationship between emotion labor and work satisfaction or job turnover intention. Based on the outcome, a total of four hypotheses were set up. To verify the hypotheses, surveys were conducted on the golf service assistants working in two golf fields in the region of Busan as well as its neighboring area. A total of 250 copies of the questionnaire were distributed. Subsequently, a total of 227 valid questionnaire copies, after excluding improper responses, were used in the analysis. After verifying the reliability and feasibility of variances, Amos 18.0 was used to implement the structure method so as to verify the study hypotheses. As a result of this analysis, the suitability of the entire model was considerably appropriate to the standard value, and the level is adequate to accommodate the study model completely. Results - First, it was found that the adaptive humor of golf service assistants had a positive effect on deep acting and maladaptive humor had a positive effect on surface acting. Second, It was found that employees' satisfaction with their job was reduced through surface acting, and those employees who experienced positive emotional labor in the form of deep acting were more satisfied with their job. Third, surface acting among employees increased turnover intention, but deep acting reduced it. Finally, the relationship between job satisfaction and the turnover intention of golf service assistants in the golf service industry was examined. Conclusions - First, the adaptive humor of the golf assistants in the golf service industry had a positive effect on their expression behavior. Second, deep acting increased their job satisfaction while their surface acting had a noticeably negative effect on their job satisfaction. Third, the surface acting of the emotion labor dimensions that the golf service assistants experience increases their turnover intention while their deep acting decreases their turnover intention. Finally, when analyzing the relationship between job satisfaction and turnover intention of the golf service assistants, it was found that the turnover intention decreased when their job satisfaction is increased.

• 한국병원경영학회지
• /
• 제1권1호
• /
• pp.37-55
• /
• 1996

This study attempts to analyze the factors affecting the intention of transferring to another hospitals among radiology technologists. 344 cases were reviewed in 5 university hospitals and 1 general hospital. Self-administered questionaire were given to study the socioeconomic characteristics, working conditions, job satisfaction level, and the reasons for transfer among the technologists. The major findings were as follows : 1. Job position and hospital characteristics had a statistically significant relationship with the intention of transferring to another hospital. 2. Those who were not satisfied with their salaries and promotional opportunity showed a higher tendency towards to transfer. 3. Those who were less satisfied with the opportunity for developing the personal ability and had the negative attitude on their job showed a higher tendency to transfer. 4. Those who did not sustain good relationship with their superiors and co-workers scored high on the tendency to transfer. 5. In the result of mutiple regression, recognition of radiation hazard, job satisfaction, satisfaction with salary levels, job attitude were significantly related to transfer. The above indicate that besides economic incentives, job satisfaction and organizational culture to promote their ability and form a good relationship with organization members were very important to decrease the intention of transfer. Since these results represent only 6 hospitals from a limited area, more hospitals nationwide, especially small and medium-sized institutions where there is a high turnover rate of employment, need to be examined in order to investigate the various factors that affect the intention of transferring.

• 유통과학연구
• /
• 제14권4호
• /
• pp.39-46
• /
• 2016

Purpose - Recently, as Korean culture and economy develops, Seoul has become a world-famed city. In Seoul, many special grade hotels have been constructed in order to accommodate many tourists from China, Japan and many other Asian countries. And the hotels entered into competition among themselves. Thus many changes are accelerated due to their mutual competition and manpower problems. In this situation, the role of higher officers above all is thought to be very important in order to enhance the management result and to make preparations for the kernel ability of the organization. Research design, data and methodology - This study was intended to verify how the leadership of the higher officers based on trust affects the job satisfaction of employees of the organization. In order to achieve the purpose of this study, some study models and hypotheses have been established through theoretical examinations. The subjects of this study were centered on the constituents of C-Hotel, M-Hotel, and D-Hotel. 200 questionaries were distributed and 190 questionaries were collected and thus the collection ratio was 91 percent. 8 questionaries which were regarded to be insincere or hard to analyzed were excluded. Finally, 182 questionaries were used for analyzing the factors and trust. For the purpose of the verification of hypotheses, structural equation was used. In order to verify the mediating effect of trust between the relationship of emotional leadership and job satisfaction, 'Three-step Mediated Regression Analysis by Baron & Kenny(1986) was utilized. The four hypotheses for this study are as follows: First, emotional leadership will have a meaningful influence on trust in the affirmative. Second, trust will have a meaningful influence on job satisfaction in the affirmative. Third, trust will play a mediating role in the relationship of emotional leadership and job satisfaction. Result - First, the emotional leadership and trust was found to effect a positive effect. Second, the trust and job satisfaction was found on a positive effect on job satisfaction. Third, the emotional leadership and job satisfaction was found to positive effect on job satisfaction. Fourth, the trust in the relationship between emotional leadership and job satisfaction was found that the partial mediating effect. Especially, in the case of the business of hospitality, human services as well as material resources become its keynote, and we can safely say that the degree of dependence toward human resources is very high. Accordingly, the leaders should display their leadership on the basis of abundant emotional and intellectual faculties so that they can grasp, understand and admit the diverse views of value and emotion of the organization constituents and that they can form emotional leadership. On the basis of the analysis results of the verification of hypotheses, some suggestions and uppermost limit of this study have been presented for further study.

• Educational Technology International
• /
• 제8권1호
• /
• pp.17-39
• /
• 2007

The purpose of this study was to identify the relationships among organizational commitment, job satisfaction, and learning organization culture. This study was conducted in five sub-organizations of one Korean conglomerate company. One thousand employees were randomly and proportionately selected, with 669 useable cases obtained, for a response rate of 67%. The organizational commitment instrument used from the "affective, continuance, and normative commitment" scale (ACNCS) of Allen and Meyer (1990). The "Dimensions of Learning Organization Questionnaire" of Watkins and Marsick (1997) was used to measure learning organization culture. The short form MSQ (Minnesota Satisfaction Questionnaire), developed by Weiss, Dawis, England, and Lofquist (1967), was the third instrument used. Descriptive statistics, correlational statistics, and inferential statistics (ANOVA and t-tests) were used. Organizational commitment (except for continuance) is moderately and positively related to job satisfaction and moderately and positively related to learning organization culture. In addition, learning organization culture is weakly to moderately and positively related to job satisfaction. No differences by age were found. Four-year college graduates are more likely to have higher creating continuous learning opportunities in learning organization culture than graduate school degree holders. Males are likely to have higher affective and continuance organizational commitment than females. Employees working in R&D, Engineering, and Manufacturing (REM) are likely to have higher continuance organizational commitment than do other types of jobs. Employees are more likely to have higher learning organization culture and job satisfaction than assistant managers. Assistant managers have higher continuance organizational commitment than managers. Managers generally have higher organizational commitment, learning organization culture, job satisfaction than assistant managers. They also have higher learning organization culture than employees. Employees who had worked for less than four years in their current job and organization have higher promoting inquiry and dialogue in learning organization culture than those who have worked for ten years or more. Employees in the insurance organization have higher affective organizational commitment, learning organization culture, and job satisfaction than those of the other organizations. Finally, employees of the electronic company have higher continuance organizational commitment in learning organization culture than those of other companies. In summary, this research enables CEOs and HRD and HRM practitioners to view organizational commitment, learning organization culture, and job satisfaction as important variables in exploring diverse ranges of topics related to the workplace. And then, they can diversely apply their management, interventions and practices to fit these diverse characteristics.

• 대한시과학회지
• /
• 제20권4호
• /
• pp.403-411
• /
• 2018

목적 : 본 연구는 안경사들을 대상으로 안경원의 어떠한 노력들이 안경사들의 직무만족과 조직몰입에 영향을 미치며, 안경사의 직무만족과 조직몰입이 안경사의 고객지향성에 어떠한 영향을 미치는 지를 분석함으로써 안경원의 경쟁력 유지 방안을 제시하는데 그 목적이 있다. 방법 : 본 연구는 전국의 안경사 200명을 대상으로 하였으며, 인터넷과 SNS를 통해 수집된 설문지를 SPSS ver. 18.0을 이용하여 빈도분석, T-test, 요인분석, 신뢰도분석, 다중회귀분석을 실시하였다. 결과 : 안경원의 형태, 탄력근무제와 주5일근무제의 시행여부에 따른 직무만족과 조직몰입의 차이를 분석하였다. 그 결과 주5일근무제를 시행하는 안경원에 근무하는 안경사들의 직무만족이 높은 것으로 나타났다. 안경원의 동료관계요인은 직무만족에 통계적으로 유의한 정(+)의 영향을 미치고, 감정노동요인과 직무과부하요인은 직무만족에 통계적으로 유의한 부(-)의 영향을 미치는 것으로 분석되었다. 또한 동료관계요인과 보상요인은 조직몰입에 통계적으로 유의한 정(+)의 영향을 미치고, 감정노동요인과 직무과부하요인은 조직몰입에 통계적으로 유의한 부(-)의 영향을 미치는 것으로 분석되었으며, 안경사의 직무만족과 조직몰입은 고객지향성에 통계적으로 유의한 정(+)의 영향을 미치는 것으로 분석되었다. 결론 : 안경원은 소속 안경사들이 보다 더 고객지향적인 태도로 업무에 임하도록 하기 위해 안경사의 직무만족도와 조직몰입도를 향상시킬 필요가 있다. 그리고 안경사의 직무만족도와 조직몰입도를 향상시키기 위해 동료 또는 상사와 서로 신뢰하고 존경하는 관계를 형성할 수 있도록 하는 노력이 필요하다. 또한 안경사들의 자기관리를 위해 지속적인 소통과 교육이 필요하다. 그리고 실효성있는 보상체계를 마련할 필요가 있다.

• 시큐리티연구
• /
• 제40호
• /
• pp.87-108
• /
• 2014

본 연구에서는 민간경비원을 대상으로 직장 내 집단따돌림이 직무태도에 미치는 영향을 분석함으로써 직장 내 집단따돌림에 의한 부정적인 영향을 최소화하는 방안을 강구하고자 하였다. 이러한 목적달성을 위한 분석결과를 논의하면 다음과 같다. 첫째, 민간경비원의 직장 내 집단따돌림이 직무태도 중 직무만족도에 미치는 영향을 분석한 결과 인간관계 따돌림과 직무 따돌림 모두가 직무만족도에 부적(-) 영향을 미치는 것으로 나타났다. 즉 인간관계 따돌림과 직무 따돌림이 증가할수록 직무만족도는 감소하는 것을 알 수 있었다. 둘째, 민간경비원의 직장 내 집단따돌림이 직무태도 중 이직의도에 미치는 영향을 분석한 결과 인간관계 따돌림과 직무 따돌림 모두가 이직의도에 양적(+) 영향을 미치는 것으로 조사되었으며, 특히 인간관계 따돌림에 비해 직무관계에서 오는 따돌림이 이직의도에 더 영향을 미치는 것으로 조사되어 기존의 선행연구와는 다소 차이를 보이는 것으로 나타났다. 이상의 연구결과와 같이 민간경비원의 직장 내 집단따돌림으로 인하여 민간경비원의 조직에 대한 직무만족도에 부정적인 반응이나 행동을 유발하게 되고 다른 직장으로 이직을 고려하게 된다. 따라서 민간경비원의 직무만족도를 높이는 동시에 이직의도를 감소시키는 것은 범죄의 위험성에 노출된 현대사회에서 매우 중요한 것이라고 할 수 있기 때문에 본 연구에서는 다음과 같은 방안을 제시한다. 첫째, 직장 내 집단따돌림에 대한 직무만족도를 높이기 위해 민간경비원의 인적자원 효율성을 높이고, 긍정적인 조직분위기와 명확한 책임권한에 따른 실질적인 업무 부담으로 인한 업무의 모호성을 줄여야 될 것이다. 둘째, 부서 간 직무순환을 통한 인사교류를 실시하고 공통된 관심을 집중시킬 수 있는 목표를 설정하여 주기적인 만남을 통해 협력적 관계를 구축하는 동시에 따돌림으로 인한 피해자에 대한 심리적 카운셀링의 도입하여 민간경비원의 사후복지나 근무환경의 향상시킨다.

• 벤처창업연구
• /
• 제8권2호
• /
• pp.175-185
• /
• 2013

본 연구에서는 수도권에 소재한 사회복지 이용 및 생활시설에 종사하는 사회복지사 215명을 대상으로 편의모집(purposive sampling)하여 조사하였다. 연구의 목적은 조직몰입과 심리적 임파워먼트가 직무만족에 어떠한 영향을 미치는지에 관한 규명과 조직몰입과 직무만족간의 관계에 있어서 심리적 임파워먼트의 매개효과를 검증하고자 하였다. 검증결과 먼저 심리적 임파워먼트은 직무만족에 대해 각각 정(+)의 유의한 영향을 미치는 것으로 나타났다. 사회복지사의 심리적 임파워먼트 수준이 높아지면 조직몰입과 직무만족이 높아진다는 점이다. 매개효과에 대한 검증결과에 있어 심리적 임파워먼트의 의미성은 정서적 몰입, 계속적 몰입, 규범적 몰입과 직무만족간의 관계에서 매개효과를 확인하였다. 또한 자기권한에서도 정서적 몰입, 계속적 몰입, 규범적 몰입과 직무만족간의 관계에서 매개효과가 있는 것으로 나타났다. 끝으로 역량 역시 정서적 몰입, 계속적 몰입, 규범적 몰입과 직무만족간의 관계에서 매개효과가 나타났다. 검증결과를 통하여 앞서 제시한 4개의 가설들은 모두 유의한 것으로 확인되었다. 본 검증결과를 통한 연구의 함의는 우선 사회복지사의 심리적 임파워먼트는 조직몰입과 직무만족에 긍정적인 영향을 주는 것으로 확인되어 임파워먼트가 조직에 유용한 관리기법이 될 수 있음을 알 수 있었다. 이러한 논의를 통해 임파워먼트가 직무만족과 조직몰입에 긍정적인 영향을 미치는 것이 확인되었기에 효율적인 조직효과성, 즉 직무만족과 조직몰입을 높이기 위해 임파워먼트의 증대가 반드시 필요하다고 할 수 있다.