• Title/Summary/Keyword: Investment satisfaction

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Empirical study on the influence of emotional leadership on business performance in the fashion industry - Focused on the moderating effects of organizational culture - (패션기업 CEO의 감성적 리더십이 기업성과에 미치는 영향 - 조직문화의 조절효과 연구 -)

  • Kim, Sook-Hee;Yang, Dong-Woo
    • The Research Journal of the Costume Culture
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    • v.23 no.6
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    • pp.1004-1020
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    • 2015
  • The purpose of this study is to assess whether the emotional leadership of the CEO of a fashion company has a significant influence on corporate performance. In this study, a survey was conducten on employees of fashion companies from August 1 to 30, 2015, and 350 copies of questionnaires were collected and used for analysis. Factor analysis, reliability analysis, and regression analysis were employed to analyze the data using SPSS software (ver. 21.0). According to the study results, if a fashion company CEO has higher emotional leadership, it leads to an increase in the job satisfaction and performance of the staff members, and an improvement in new product performance thanks to more investment and development and an expanded R&D staff. Additionally, the higher emotional leadership of the CEO contributes to an increase in operating profits, sales, and market share. Therefore, the importance of organizational culture was confirmed by its regulation effect on the emotional leadership and management performance of a fashion company. According to the results of this study, the emotional leadership of a CEO plays an important role in improving the performance of a fashion company, and future studies are needed to identify how to enhance the corporate performance of a fashion company from various perspectives.

An Importance-Performance Analysis(IPA) for Bus Users Travel Time by Using Structural Equation Model(SEM) (구조방정식모형(SEM)을 활용한 버스 이용자의 통행시간 중요도-만족도 분석(IPA))

  • Ahn, Woo-Young;Lee, Sol
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.35 no.3
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    • pp.663-670
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    • 2015
  • In most public transportation related master plans, decisions for investment priorities are initially made by facilities with lower installation rates or lower satisfaction (performance) levels. In general, the decisions are made without conducting importance factor analysis. In this study, a combined method of importance-performance analysis (IPA) model for bus users related in travel time is proposed by using Structural Equation Model (SEM). The results of the IPA for Metropolitan users show that the categories need improvement are number of bus stops, number of intersections, headways, waiting times for boarding and traffic signal operations in order. On the other hand, Non-Metropolitan uses show that the categories need improvement are traffic signal operations, waiting times for boarding, headways, bus exclusive lanes and number of intersections that is in reverse order to Metropolitan users.

Effects of Relationship Characteristics on the Adoption of Online Distribution Channels: The Case of Korean Manufacturing Companies (중간상과의 거래특성이 제조업체의 온라인 경로 활용에 미치는 영향)

  • 이민권;임영균
    • Journal of Distribution Research
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    • v.9 no.1
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    • pp.67-92
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    • 2004
  • This study investigates the effects of relationship characteristics on the adoption of online distribution channels in Korea. A questionnaire survey of 81 domestic manufacturing companies revealed that relationship characteristics have no effects on the range of products sold through online channels. In terms of functional usage, manufactures' dependence and their perceptions of middlemen's opportunism were found to affect the extent of adoption of online channels. Overall, these two variables were significantly related to such functions as delivery, refunding, and A/S that have been traditionally considered efficient when implemented by the middlemen. None of the relationship characteristics was found significantly related to the adoption of online channels as a tool of information provision. The authors discuss the theoretical and practical implications of the findings.

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A Study of Home-furnishing Products Strategy through the Consumption Tendency Analysis of Single Household (1인 가구의 소비성향 분석을 통한 홈퍼니싱 제품전략 연구)

  • Kim, Taesun
    • Journal of the Korea Furniture Society
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    • v.27 no.3
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    • pp.237-245
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    • 2016
  • Single households currently account for 26.5% of all households and their number is expected to continue to rise, reaching 34.5% by 2035. An analysis of the consumption trends and needs of single households shows that they are rising as a new consumer group with a focus on investment on the individual and favouring: small but high-tech products: efficient use of limited resources: safety and peace of mind: self-improvement and leisure. Products which meet such demands are having an impact on the growth of home-furnishing market. An analysis of companies in Korea's home-furnishing market, with examples like the lifestyle company IKEA, shows a variety of brands such as SPA brand, furniture specialist, distributor and character products. And yet most are OEM products which lack differentiated product lines and compete with similar display and distribution structure. We needs the Single household consumption tendency of home-furnishing market and differentiation strategy through product analysis. In order to increase the value of companies in the home-furnishing market, in addition to differentiated design, product competitiveness must aspire to higher customer satisfaction with easy assembly, innovation in logistics, innovative sales methods such as virtual-reality simulation for products and space, individually-tailored furniture for the needs of single household and products which combine smart technology. For home-grown home-furnishing brands to have competitiveness, they must leverage on the strengths of the industry, offering differentiated and competitive products in a wider range of areas with convergence functions as well as differentiation in consumer interface and application of advancing technology; in-depth product research is called for.

Cost-Benefit Analysis of E-Government: Australia

  • Yoon, Joseph;Moon, Yong-Eun
    • Journal of Digital Convergence
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    • v.3 no.2
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    • pp.73-116
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    • 2005
  • When people contact the government they can use a variety of channels. That is, they go in person to an office, use a telephone service, access information via the Internet, send a letter, or use a third party. Since the Australian Government first recognised the potential of online technology to improve service delivery in its 1997 Investing for Growth statement, it has articulated its policies and strategies for e-government in a number of papers. E-government involves government agencies delivering better programs and services online through the use of new information and communication technologies. The policy papers included Government Online-The Commonwealth's Strategy, launched in April 2000, and a new framework for e-government, Better Services. Better Government, launched in November 2002. Most recently, the Government released Australia's Strategic Framework for the Information Economy in July 2004. These papers outlined the broad directions and priorities for the future of e-government in Australia, and sought to maintain the momentum of agencies' actions under Government Online. One of its key objectives was for agencies to achieve greater efficiency in providing services and a return on their investments in ICT (Information and Communication Technology)-based service delivery. They also stated that investing in e-government should deliver tangible returns, whether they take the form of cost reductions, increased efficiency and productivity, or improved services to business and the broader community Implementation of the Government policy has led to considerable agency investment in ICT-based service delivery. However government policy also requires managers to ensure that program and service delivery is efficient and effective. Efficient and effective use of ICT has the potential to improve service delivery and to make financial savings. This paper outlines how people are using the channels to contact the government in Australia. It also examines the level of satisfaction they have with those services and their preferences and expectations. In addition, this paper aims at identifying the methods used by Australian Government to measure the efficiency and effectiveness of their delivery of services, and at assessing the adequacy of these methods.

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복합운송주선업체의 고객서비스 민족도 평가분석

  • 이제홍
    • Journal of Distribution Research
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    • v.4 no.3
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    • pp.1-22
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    • 2000
  • Many foreign freight forwarders make inroads into domestic markets. Korean freight forwarders are not competitive on th domestic logistics area because of higher customer services by foreign freight forwarders in Korea. The purpose of this research is to analyze degree of satisfaction on customer services attributes of freight forwarders in Korea, and to strengthen the competitiveness of customer services by Korea freight forwarders in contrast to foreign investment freight forwarders in Korea. The results of the research could be summarized as follows.: When freight forwarders are selected, the most important customer service attributes have been ranked in order with 'the accuracy management of shipping order' , the reasonable offers of freight rate' and 'the quick arrangement of vessels' when freight forwarders are selected.

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Financial Performance Analysis of Government-Supporting Consulting Business to Small and Medium Enterprises : Focused on Corporate Growth Supporting Center in KICOX (정부지원 중소기업 컨설팅 사업의 재무적 성과분석 : 기업성장지원센터 사업 기준)

  • Jung, Hai-Il;Choi, Jeong-Hye;Lee, Sang-Ryul
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.4
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    • pp.38-45
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    • 2017
  • As the competitiveness of SMEs (small and medium enterprises) is getting more and more improved and globalized, the government provides various consulting services to secure the competitiveness of small and medium firms and support stable growth. However, the assessment of the result from the government's support is generally focused on non-financial factors, such as customer satisfaction and analysis of improvement effect. This paper is in regards to the statistical analysis of how much the government's support in the form of providing consulting services contributes to financial outcomes in terms of profitability and growth. ROA (return on asset) and ROS (return on sales), which are investment profitability and sales profitability respectively, are chosen as an indicator of profitability. For analysis of growth, sales revenue and total asset growth are used. The samples are 44 corporations which are supported by government, and 150 corporations which are selected for comparison, with corporate growth support center program by the Ministry of Trade, Industry, and Energy chosen as the consulting model. After gathering the yearly balance sheets and income statements of the samples from CRETOP, Korea Enterprise Data, the analysis is conducted in the way of identifying the statistical significance of financial difference in the same period between corporates taking consulting services and corporates which have not, and the difference of financial outcomes from the corporates taking consulting services before and after consulting services. As a result, in terms of business growth, it is turned out to have positive difference both in growth ratio and profitability compared to the compared corporations at the significant level. Therefore, it is obvious that the consulting program which government provides to SMEs have direct influence practically to the corporates' management performance.

Differences in Resources of Natural Recreation Forest Developed by Public and Private Body (공공 휴양림과 민간 휴양림의 유양자원의 차이)

  • 장병문;배민기
    • Journal of the Korean Institute of Landscape Architecture
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    • v.29 no.2
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    • pp.22-31
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    • 2001
  • The purpose of this paper is to investigate in resources of natural recreation forest(RNRF) developed both publicly and privately in order to answer the research question: what are the differences in RNRF development between public and private developers. After reviewing the literature, the developer´s decision-making and motivation of investment, and the planning process of natural recreation forest, We constructed the conceptual framework and have formulated the hypothesis of this research. We had obtained data through a questionnaire, which surveyed of 625 visitors at 9 of the 72 natural recreation forests in Korea in 1999, We have analyzed the data using the mean difference test and logistic regression method. We found that 1) the overall quality of resource elements in RNRF has been development excellent except for the sociocultural element of recreational resources, and public recreation forest have been of higher quality than that fo private development, 20 in bivariate analysis, all the variables on quality of RNRF by public developers have turned out to be better than those of private ones, 3) in multivariate analysis, such variable as valley and water, forest and wildness area, wild life, and landscape have been statistically significant at one percent level, 4) the higher the value of valley and water, the higher the probability of public development, while the higher the value of other variables excluding water and valley, the more likelihood the recreational forest is developed by a private developer, and 5) forest and wildness area has been turned out to be the most important independent variable in contributing to the value of dependent variable. The research results suggest that 1) the differences in the quality of resource elements in RNRF developed by public and private body be considered in the planning and design process in order to develop diverse activities to make use of the resource potential, and 2) considering the resource characteristics of private natural recreation forest and the motivation of private developers, private natural recreation forest will possibly be more dynamic and dynamic attractive areas. It is recommended that the difference in the degree of visitor´s satisfaction between public and private development be examined.

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The Study On the dye fastness of the Rayon & Tencel Fiber (Rayon과 Tencel 섬유의 염색 견뢰도 고찰)

  • 안찬희
    • Journal of the Korean Home Economics Association
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    • v.34 no.5
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    • pp.283-292
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    • 1996
  • This study examines the character of "Tencel" named as Ecology Fiber and investigates the fitness of it as the textile and the satisfaction in dress when its fastness is compared with that of Rayon classified into Celulose textile. Dye experiment selected 100% Tencel, Rayon for the samples, which were dyed into the direct dye and Turky Blue and Blue of the rective dye and were washed twelve times by the automatic washer. After that, the dye experiment examines the light, laundering, perspiration, rubbing and the composite fastness of the perspiration and hight in the lists of the dye fastness. The results are as follows: 1. The experiment of the color fastness, especially in T-blue of the direct dyestuff, requiring the twelve times-repeatedly-washing by the detergent says that the color fastness of Tencel is superior to that of the cellulose textile ; Rayon. 2. The experiment of the light fastness says that the fastness of Tencel is superior to that of Rayon. 3. The experiment of the laundering fastness says that all of Tencel, Rayon shows the excellent result in the direct dye than in the reactive dye. 4. The experiment of the rubbing fastness says that although Tencel, Rayon show the remarkable result in the desiccant experiment than in the humid one, the rubbing fastness of Tencel is superior to that of others. 5. The experiment of perspiration fastness says that Tencel, Rayon have the closely tightened tendency not to be altered through the acid and alkali perspirations. 6. The experiment of the composite fastness of perspiration and light indicates that the artifical perspirations, though the light lets the fastness of textiles weeken, do very slightly make them loosen, which does not offer the outstanding result. This whole result show that the fastness of Tencel is superior to that of Rayon. The Korean Fiber Enterprise in clothing should make the new and ecological fiber "Tencel" by means of the large amount of investment, and the technique of handing and controlling about it, considering that the dangerous needle of environmental pollution has been slackening the close-related ecological knots of the global environment. global environment.

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Differences in Facilities of Natural Recreation Forests Developed by Public and Private Bodies (개발주체별 자연휴양림 시설물의 차이)

  • 장병문;서정희
    • Journal of the Korean Institute of Landscape Architecture
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    • v.28 no.3
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    • pp.39-52
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    • 2000
  • The purpose of this paper is to investigate the difference in facilities of natural recreation forests developed by public and private body to answer the research that what is the difference in development of natural recreation forest between public and private developer\ulcorner After reviewing the literatures, developer's decision-making and motivation of investment, and the planning process of natural recreation forest, we had constructed th conceptual framework and have found the hypothesis of this research. Using data on development status of natural recreation forests and questionnaire surveying of 625 visitors from 9 among 72 natural recreation forests in Korea, We analyzed the data through the comparison of quantity of facilities per 1000 visitors and logistic regression method for quality of facilities. We have found that 1) the six facilities have been turned out to be statistically significant in determining the difference of public and private recreation forests. i.e., infrastructure including roads, maintenance and information and lodging and evacuation, indoor education, outdoor education, and shopping, 2) public recreation forests are well equipped such basic facility as roads, maintenance and information, lodging and evacuation while private recreation forests are well equipped such facility as indoor education, outdoor education, and shopping, and 3) the importance of such facility as roads, maintenance and information, lodging and evacuation, outdoor education, and shopping have been turned out to have 1.99, 2.26, 1.99, 3.01 and 2.24 times more important than that of indoor education, respectively. We can conclude that public recreation forest seems to be equipped with the facilities for sound recreational opportunities for general public, and private recreation forest turned out to have more facilities for pursuit of profits, installed basic facilities for user convenience and service, and special facilities for attracting user and raising revenue. Using the results of this research, we can make a guideline for a market positioning, and standards and provisions of natural recreation forests. We suggest that the relationship between user-satisfaction and recreation facility is needed to be examined in the future research.

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