• 제목/요약/키워드: Intrinsic Reward

검색결과 33건 처리시간 0.025초

보상을 기반으로 내·외적 동기가 창의성에 미치는 영향 (The Effect of Intrinsic and Extrinsic Motivation on Creativity Based on Rewards)

  • 장휘
    • 디지털융복합연구
    • /
    • 제20권5호
    • /
    • pp.253-260
    • /
    • 2022
  • 21세기의 핵심역량 중 하나인 창의성은 사회구성원의 필수 항목으로 요구되다. 원하는 방향으로 사용할 수 있도록 하는 개성적인 측면에서 그 능력을 강조한다. 그러나 창의성은 새로운 아이디어나 제품을 만들어내는 것뿐만 아니라 변화하는 환경에 적응하고 문제를 해결하는 등 조직의 긍정적인 변화에 기여하는 것으로 간주되다. 이에 따라 선행연구를 검토하여 보상이 창의성을 촉진하거나 방해할 수 있다는 결론을 내렸으며, 이는 보상의 성격과 연구자가 보유한 창의성 개념, 개인차 및 외부 환경에 따라 달라질 수 있다. 우리는 또한 보상이 동기, 인지 및 합성 기능을 통하여 창의성에 영향을 미칠 수 있다고 제안하였다. 분석을 바탕으로 보상이 창의성에 미치는 영향을 구체적으로 모델을 제안하였다. 본 연구는 기존의 연구를 기반으로 하며, 어떠한 외적 동기와 내적 동기가 어떠한 관계를 가지고 있는지 비교를 바탕으로 창의성에 영향을 미치는 과정에서 작용하는 다양한 요소와 메커니즘을 분석하였다. 다음으로, 보상은 사람마다 환경적 상황에서 주어지는 방식에 따라 다른 것으로 나타났다. 마지막으로 다양한 유형의 창작과제를 보상함으로써 적극적인 보상의 역할을 확보할 수 있다.

The Impact of Loyalty Program on Customer Retention: Empirical Evidence from Bangladesh

  • AHSAN, Syed Md. Hasib;ALAUDDIN, Md.;ALAM, Mohammad Manjur;NAZIA, Adiba;ISLAM, Tasnim
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제9권6호
    • /
    • pp.195-206
    • /
    • 2022
  • The purpose of this paper is to examine how loyalty programs designed by retail stores affect customer retention. The present study is one of the few empirical studies finding the role of different loyalty programs that help to build customer retention. The study also seeks to explore the moderation role of customer perceived value between intrinsic motivation - customer retention and extrinsic motivation - customer retention. The researchers employed a quantitative research design to collect data from the 350 respondents who purchased goods from the retail chain/departmental stores in Bangladesh. The collected data are then analyzed using structural equation modeling. The result of their findings indicated that the size of the organizational reward has a positive effect on intrinsic and extrinsic motivation; further extrinsic motivation has a significant relation to customer retention. Surprisingly, no support was found for the positive impact of intrinsic motivation on customer retention. Customer perceived value (CPV) is critical as a moderator in building client retention, which improves the positive association between extrinsic motivation and customer retention. CPV, on the other hand, was found to mitigate the negative link between intrinsic motivation and client retention.

인본주의 게임에서의 데시효과(Westerners effect)를 활용하는 심리적 측면에서 분석 및 연구 (PSYCHOLOGICAL ANALYSIS AND RESEARCH ON WESTERNERS EFFECT IN HUMANISTIC GAME)

  • 이현흠
    • 디지털융복합연구
    • /
    • 제18권1호
    • /
    • pp.295-300
    • /
    • 2020
  • 심리학자 데시 (Dessie)께서는 과도한 보상은 사물에 대한 개인의 관심과 본질적 동기를 감소시킬 수 있다고 말하며 이를 서양인 효과라고 합니다. 본 논문에서는 인본주의와 서양인 효과의 관점에서 게임을 검토 할 것이며 3가지의 합리적인 보상 방법을 제시 할 것입니다. 향후 연구 방향은 본 논문의 이론을 사용하여 게임에서 과제를 완료 한 후 보상 방법을 설정하고 완성 된 게임의 감정적 피드백에 대한 시험 보고서를 플레이어에게 제공 할 것입니다.

지식이전행위, 어떻게 측정해야 하나? -제공자와 수용자의 관점 비교 (How Should We Measure Knowledge Transfer? : Comparison of the Knowledge source's and the Recipient's Perspectives)

  • 강민형
    • 지식경영연구
    • /
    • 제12권2호
    • /
    • pp.1-16
    • /
    • 2011
  • This study examined the influence of the antecedents of knowledge transfer from both the knowledge source's and recipient's perspectives using a social network survey. Prior research usually focused on either perspective of the knowledge source or recipient, thus could not include both. Analyzing the responses from 335 R&D employees of the five firms, the study showed that all antecedents of knowledge transfer - reward, reciprocity, subjective norm, and perceived behavioral control - are influential on knowledge transfer from the knowledge source's perspective. However, from the knowledge recipient's perspective, perceived behavioral control was influential on the quality of knowledge transfer and subjective norm was on the number of knowledge recipients. Expected reward and reciprocity did not show significant influence. This study proved that the necessity of considering both the knowledge source's and the recipient's perspectives when measuring knowledge transfer and the importance of intrinsic motivations, such as subjective norm and perceived behavioral control.

  • PDF

창의적인 UCC 제작에 영향을 미치는 동기 및 보상 체계에 대한 연구: 몰입에 매개 효과를 중심으로 (An Empirical Study on Motivation Factors and Reward Structure for User's Createve Contents Generation: Focusing on the Mediating Effect of Commitment)

  • 김진우;양승화;임성택;이인성
    • Asia pacific journal of information systems
    • /
    • 제20권1호
    • /
    • pp.141-170
    • /
    • 2010
  • User created content (UCC) is created and shared by common users on line. From the user's perspective, the increase of UCCs has led to an expansion of alternative means of communications, while from the business perspective UCCs have formed an environment in which an abundant amount of new contents can be produced. Despite outward quantitative growth, however, many aspects of UCCs do not meet the expectations of general users in terms of quality, and this can be observed through pirated contents and user-copied contents. The purpose of this research is to investigate effective methods for fostering production of creative user-generated content. This study proposes two core elements, namely, reward and motivation, which are believed to enhance content creativity as well as the mediating factor and users' committement, which will be effective for bridging the increasing motivation and content creativity. Based on this perspective, this research takes an in-depth look at issues related to constructing the dimensions of reward and motivation in UCC services for creative content product, which are identified in three phases. First, three dimensions of rewards have been proposed: task dimension, social dimension, and organizational dimention. The task dimension rewards are related to the inherent characteristics of a task such as writing blog articles and pasting photos. Four concrete ways of providing task-related rewards in UCC environments are suggested in this study, which include skill variety, task significance, task identity, and autonomy. The social dimensioni rewards are related to the connected relationships among users. The organizational dimension consists of monetary payoff and recognition from others. Second, the two types of motivations are suggested to be affected by the diverse rewards schemes: intrinsic motivation and extrinsic motivation. Intrinsic motivation occurs when people create new UCC contents for its' own sake, whereas extrinsic motivation occurs when people create new contents for other purposes such as fame and money. Third, commitments are suggested to work as important mediating variables between motivation and content creativity. We believe commitments are especially important in online environments because they have been found to exert stronger impacts on the Internet users than other relevant factors do. Two types of commitments are suggested in this study: emotional commitment and continuity commitment. Finally, content creativity is proposed as the final dependent variable in this study. We provide a systematic method to measure the creativity of UCC content based on the prior studies in creativity measurement. The method includes expert evaluation of blog pages posted by the Internet users. In order to test the theoretical model of our study, 133 active blog users were recruited to participate in a group discussion as well as a survey. They were asked to fill out a questionnaire on their commitment, motivation and rewards of creating UCC contents. At the same time, their creativity was measured by independent experts using Torrance Tests of Creative Thinking. Finally, two independent users visited the study participants' blog pages and evaluated their content creativity using the Creative Products Semantic Scale. All the data were compiled and analyzed through structural equation modeling. We first conducted a confirmatory factor analysis to validate the measurement model of our research. It was found that measures used in our study satisfied the requirement of reliability, convergent validity as well as discriminant validity. Given the fact that our measurement model is valid and reliable, we proceeded to conduct a structural model analysis. The results indicated that all the variables in our model had higher than necessary explanatory powers in terms of R-square values. The study results identified several important reward shemes. First of all, skill variety, task importance, task identity, and automony were all found to have significant influences on the intrinsic motivation of creating UCC contents. Also, the relationship with other users was found to have strong influences upon both intrinsic and extrinsic motivation. Finally, the opportunity to get recognition for their UCC work was found to have a significant impact on the extrinsic motivation of UCC users. However, different from our expectation, monetary compensation was found not to have a significant impact on the extrinsic motivation. It was also found that commitment was an important mediating factor in UCC environment between motivation and content creativity. A more fully mediating model was found to have the highest explanation power compared to no-mediation or partially mediated models. This paper ends with implications of the study results. First, from the theoretical perspective this study proposes and empirically validates the commitment as an important mediating factor between motivation and content creativity. This result reflects the characteristics of online environment in which the UCC creation activities occur voluntarily. Second, from the practical perspective this study proposes several concrete reward factors that are germane to the UCC environment, and their effectiveness to the content creativity is estimated. In addition to the quantitive results of relative importance of the reward factrs, this study also proposes concrete ways to provide the rewards in the UCC environment based on the FGI data that are collected after our participants finish asnwering survey questions. Finally, from the methodological perspective, this study suggests and implements a way to measure the UCC content creativity independently from the content generators' creativity, which can be used later by future research on UCC creativity. In sum, this study proposes and validates important reward features and their relations to the motivation, commitment, and the content creativity in UCC environment, which is believed to be one of the most important factors for the success of UCC and Web 2.0. As such, this study can provide significant theoretical as well as practical bases for fostering creativity in UCC contents.

지식소유감이 지식생산태도에 미치는 영향 (The Effects of Knowledge Ownership on Knowledge Creation Attitudes)

  • 강은영;곽기영
    • 지식경영연구
    • /
    • 제18권1호
    • /
    • pp.1-24
    • /
    • 2017
  • The voluntary knowledge creation plays an important role in achieving competitive advantage in the organization from the perspective of knowledge management. Although many companies have introduced the Knowledge Management Systems (KMS) for this purpose, they have not gained the expected benefits from those systems. One of the reasons for that is KMS have not provided organization members with sufficient intrinsic motivation about knowledge creation, diffusion and application. Therefore, this study proposes a concept called psychological knowledge ownership as intrinsic motivation factor that facilitates knowledge creation and examines its antecedents and consequences. The research results show that reputation, self-efficacy, and expertise sharing have impacts on psychological knowledge ownership, which in turn influences knowledge creation attitude. In conclusion, we discuss both theoretical and practical implications of this research and suggest its limitations.

Crowdfunding 활성화를 위한 투자자 동기요인 분석 : 후원형(Reward) 플랫폼의 투자자(Funder)를 중심으로 (Factor Analysis of the Motivation on Crowdfunding Participants : An Empirical Study of Funder Centered Reward-type Platform)

  • 이채린;이정훈;신동영
    • 한국전자거래학회지
    • /
    • 제20권1호
    • /
    • pp.137-151
    • /
    • 2015
  • 인터넷의 진화와 트위터, 페이스북 등의 새로운 미디어의 등장으로 인해 인터넷 기반 플랫폼을 이용하여 대중으로부터 자금을 모으는 크라우드 펀딩이 주목 받고 있다. 하지만 이와 관련된 연구는 초입단계로 크라우드펀딩을 성공적으로 활용하고자 할 때 고려되어야 할 요인들을 분석한 실증적 연구는 부재한 실정이다. 이에 본 연구는 동기이론에 기반을 두어 참여자의 지속적 참여의도를 상승시키는 요인을 도출하여 실증적으로 검증하였다. 연구 결과 즐거움, 친밀감, 기관신뢰도, 보상기대가 지속적인 참여에 영향을 미쳤으며 모금모드 유형에 따라 참여를 유도할 수 있는 요소를 제공할 필요성을 실증적으로 증명하였다. 이를 기반으로 하여 본 연구의 학문적 및 실무적 시사점을 논의하고 아울러 연구의 한계점을 확인함으로써 향후 추가적인 연구 방향을 제시하였다.

조직구성원의 외재적, 내재적 동기와 창의성의 관계: 조건적 보상의 조절효과 (The Interactive Effects of Motivation and Contingent Rewards on Employee Creativity)

  • 황소연;정혜정
    • 산경연구논집
    • /
    • 제9권7호
    • /
    • pp.71-82
    • /
    • 2018
  • Purpose - This study examined the effects of intrinsic and extrinsic motivation on employee creativity. Past research has consistently shown that intrinsic motivation is positively related to creativity. Yet conflicting results have been reported about the relationship between extrinsic motivation and creativity. To explore the reason why extrinsic motivation can either help or hurt creativity, we examined the role of contingent rewards as a moderator and tested whether either tangible or intangible rewards contingent upon creative performance significantly impact the relationship between extrinsic motivation and creativity. Research design, data, and methodology - Survey data was collected from employees working for diverse organizations in Korea through online research firm. Only employees who reported their job or organization provided opportunities to use their creativity were allowed to continue the survey. Out of 305 initial responses collected, those with too much missing data were deleted, which finally left 278 responses for statistical analyses. To examine the validity of the measurements, confirmatory factor analysis was first conducted. Next, to test the hypothesized relationships, multiple hierarchical regression analyses were conducted. Results - As hypothesized, both intrinsic and extrinsic motivation had positive effects on creativity. It was shown that contingent rewards did not influence the positive relationship between intrinsic motivation and creativity, but did significantly moderate the relationship between extrinsic motivation and creativity in a way that tangible rewards strengthened the relationship while intangible rewards mitigated the same relationship. Conclusions - This research enhances our understanding on the relationship between motivation type, rewards, and creativity. Intrinsically motivated employees showed a high level of creativity regardless of whether rewards were expected or not. In contrast, extrinsically motivated employees showed more or less creative behavior depending on whether they were expected to have tangible or intangible rewards. As extrinsic motivation is typically associated with tangible rewards such as pay, promotion, etc., tangible rewards were seen to be more effective in promoting creative performance from extrinsically motivated employees than intangible rewards. Our findings make a significant theoretical contribution to reconcile prior inconsistent findings. Furthermore, they provide useful insights for managers and organizations into developing effective strategies for facilitating employee creativity.

간호·간병통합서비스 병동 간호사의 직무 스트레스, 전문직 자율성, 호혜성이 직무착근도에 미치는 영향요인 (Influencing Effects of Job Stress, Professional Autonomy, Reciprocity on the Job Embeddedness of Comprehensive Nursing Care Unit Nurses)

  • 박선옥;박완주
    • 임상간호연구
    • /
    • 제29권1호
    • /
    • pp.1-11
    • /
    • 2023
  • Purpose: The purpose of this study was to identify the influencing effects of job stress, professional autonomy, and reciprocity on the job embeddedness among comprehensive nursing care unit nurses. Methods: The participants in this study were 147 nurses who have worked for over 6 months in Comprehensive Nursing Care Unit. Data were collected from January 3 to January 31, 2022 from six general hospitals with more than 300 beds in three cities in G, G and P. Results: As the results of hierarchical regression analysis, job embeddedness was lower when nurses had clinical experiences for 1 to under 5 years (β=-.49, p<.001), 5 to under 10 years (β=-.27, p=.035), 10 to under 20 years (β=-.54, p<.001) compared to those who had clinical experiences for more than 20 years. Also, job embeddedness was higher when there was greater balance within team caregiving of reciprocality (β=.27, p<.001) and intrinsic reward (β=.22, p=.003), and lower role conflict (β =-.27, p<.001). Conclusion: The results of the study showed that job embededness would increase if the role conflict of comprehensive nursing care unit nurses reduces, if there was a culture that the members can make cooperative relationship with other health care professionals and, if there was an appropriate intrinsic reward depending on their work experience.

CoP(Community of Practice)에서 참여동기-보상 적합이 CoP 몰입과 지식공유활동에 미치는 영향 (The Effect of Motivation-Reward Fit on Commitment and Knowledge Sharing Activities in Communities of Practice)

  • 김인학;이지현;고준;김희웅
    • 정보처리학회논문지D
    • /
    • 제17D권3호
    • /
    • pp.209-222
    • /
    • 2010
  • 기업에서 경쟁이 심화됨에 따라 경쟁력의 원천 중 하나로 주목받고 있는 것이 지식이다. 이러한 지식자원을 공유하고 활용하기 위해서 국내외 지식경영을 수행하는 많은 기업들은 CoP(Community of Practice)를 운영하고 있다. 최근에 기업에서 운영하는 CoP는 본래의 비공식적이며 자발적인 성격에서 벗어나 조직의 전략적인 목적을 달성하기 위해 경영진들에 의해서 주도되며 공식적인 지원을 받고 있다. 하지만 기업의 이러한 전략적 운영은 본래의 성격에서 벗어날 수 있을 뿐만 아니라 CoP 참여자의 자발성마저 저해하는 상황이다. 특히 CoP 참여자마다 개인적 특성으로 인하여 참여동기와 선호하는 보상 유형에 차이가 있기 때문에 CoP 운영에 있어서 많은 주의가 필요하다. 본 연구는 CoP를 운영하는 기업 내 CoP 참여자 114명의 설문분석을 통하여 참여동기와 보상유형을 살펴보고, 참여동기-보상 간의 적합성이 어떻게 참여자들의 CoP 몰입과 지식공유활동에 영향을 끼치는 것인지를 실증분석하였다. 분석 결과, 즐거움, 호혜성, 심리적 보상, 금전.지위보상 등이 참여동기-보상 적합에 영향을 끼치는 것으로 나타났고, 이러한 동기-보상 적합이 CoP 몰입을 이끌며, 궁극적으로 몰입이 지식공유활동에 긍정적 영향을 끼쳤다. 즉, 내적동기, 외적동기, 내적보상 및 외적보상들이 상호 복합적으로 연관작용하여 CoP 몰입과 지식공유활동에 영향을 끼친다는 점에서 기업들은 CoP 활성화를 위하여 동기적 측면과 보상적 측면을 충분히 고려해야 할 것이다.