• 제목/요약/키워드: Interpersonal Satisfaction

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경기 안산지역 학교급식 조리종사원의 업무특성에 대한 만족도 (Job Satisfaction of School Food-Service Employee in Ansan Gyoeng-gi Do)

  • 곽은미;이승교
    • 한국지역사회생활과학회지
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    • 제20권2호
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    • pp.263-274
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    • 2009
  • The objective of this study is to verify work satisfaction of school food-service employee, of their job characteristics. Subjects were comprised 9 elementary schools, 11 middle schools, and 3 high schools in Ansan city. Data were analyzed 203 questionnaires for frequency, means, one-way ANOVA, $Scheff{\acute{e}}$ test, t-test, and Pearson correlation using SPSS PC Package. Most of the respondents were high school graduate(91.1%), under one million won salary(41.9%), and non license holder(60.6%). Working conditions were part-time job(41.9%), unlimited contractors(51.2%), and 3-5 years of working experience(21.7%). Measure of overall job satisfaction by Likert-type 5 scale, satisfaction of work operation attitude was 3.55 points and work characteristic duty of 4.32 points. The certificate qualified and elementary school's working posture were more satisfied their work attitude than other groups(p<0.05). Salary satisfaction score showed 2.64 points, but the work esteem satisfaction showed 3.34 points. The factor of working circumstance and potentiality satisfaction was only 2.61 points, but interpersonal connection and communication satisfaction was 3.50 points. Between job satisfactions factors, they were highly correlated with each other. The pride and characteristic duty of the work showed the strongest correlated(p<0.001). The satisfaction score of work operation attitude were significantly correlated with characteristic duty(p<0.001), work esteem, interpersonal relationships and communication(p<0.01). With this results, work satisfaction of food service employees showed a relatively high to perform a job task characteristics and work attitudes. However, the working environment and growth in salaries satisfaction were low. A set of duties must be paid according to the labor intensity. As removing the disturbing factors, the improvement in the quality of the feed will be able to expect substantial effects.

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위탁급식업체 규모에 따른 급식관리자 직무만족에 영향을 미치는 개인, 급식소 및 조직특성 분석 (Identifying the Effect of Personal, Foodservice and Organizational Characteristics on Foodservice Managers' Job Satisfaction by the Contract Management Company Scale)

  • 한정혜;이나영;홍완수
    • 대한지역사회영양학회지
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    • 제14권2호
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    • pp.216-228
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    • 2009
  • The purpose of the study was to investigate the influences of contract foodservice managers' personal characteristics, foodservice characteristics and organizational characteristics on job satisfaction, including interpersonal relationships, self-actualization and promotion opportunity categories. A survey was administered to four hundred contract foodservice managers of five large companies and five small/medium companies in the Seoul and Kyungin areas. The final response rate was 66%(N=265), and the data were analyzed using SPSS Windows(ver. 12.0). The respondents were 76.1% female, average age 28.8 years, and 73.0% were regular workers. Contract foodservices have profit and loss contracts(69.1%), single menu types(59.6%) and buffet serving styles(37.7%). There are significant differences of job satisfaction by some personal characteristic variables(gender, martial status, age, education, position, work hours, period of working for the present company, and payroll per year) and foodservice characteristic variables(type of contract and charge of food costs). In three job satisfaction categories, foodservice managers reported the highest interpersonal relationship satisfaction, following self-actualization satisfaction and promotion opportunity satisfaction in both large companies and small/medium companies. However, foodservice managers of large companies tended to be more satisfied regarding their promotion opportunities than foodservice managers of small/medium companies(p<0.05). Work hours, number of meals served/day, male, workload, communication with the clients, relationship with co-workers, obvious role and autonomy were significant factors to increase the job satisfaction in contract foodservices of large companies. On the other hand, relationships with co-workers and males were significant factors to increase the job satisfaction in contract foodservices of small/medium companies. This research suggests that contract foodservice companies need to understand the characteristics of their managers, foodservices and organizations to enhance the job satisfaction of foodservice managers and to develop specified human resource management strategies that can be applied to each company scale.

에니어그램 성격유형에 따른 간호대학생의 정서지능, 방어기제와 대인돌봄행위 (The Emotional Intelligence, Defense Mechanism and Interpersonal Caring Behavior by Enneagram Personality Types in Nursing Students)

  • 신은선;이숙
    • 한국간호교육학회지
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    • 제22권4호
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    • pp.514-526
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    • 2016
  • Purpose: This study was to identify the emotional intelligence, defense mechanism and interpersonal caring behavior by enneagram personality types in nursing students. Methods: A descriptive survey design was used and data were collected using questionnaires from a sample of 263 nursing students. The data were analyzed using by t-test, ANOVA, Pearson's correlation coefficient analysis with SPSS 20.0. Results: In the enneagram personality types, the nursing students was highly measured the type 9(Peacemaker). Emotional intelligence was significantly associated with financial status of parents, motivation of admission and satisfaction of nursing by enneagram characters. Hoping and sharing of interpersonal caring behaviors were significantly differentiated with the power type of enneagram personality. And active listening, comforting, participating of interpersonal caring behaviors were the most popular among the 9 types of personality. There was a positive correlation between emotional intelligence and interpersonal caring behavior. Conclusion: This study suggest that nursing students should be educated the interpersonal caring behavior program considering emotional intelligence and enneagram personality types.

의사소통과 대인관계 능력이 간호대학생의 임상수행능력에 미치는 영향 (Influences of Communication Skill and Interpersonal Ability on Clinical Competence of Nursing Students)

  • 양야기
    • 기본간호학회지
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    • 제25권2호
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    • pp.99-108
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    • 2018
  • Purpose: This study was done to examine the relationship between communication skill, interpersonal ability and clinical competence of nursing students, and to identify factors influencing clinical competence. Methods: Research participants were 172 nursing students in the nursing departments of 3 universities located in G city and J province. The students had completed over 2 semesters of clinical practice. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient and multiple regression. Results: Participants' scores for communication skill, interpersonal relationships and clinical competence were $3.81{\pm}0.42$, $3.74{\pm}0.43$ and $3.49{\pm}0.43$ respectively. Communication skill, interpersonal relationships and clinical competence had positive correlations. Factors influencing nursing students' clinical competence included communication skill, interpersonal relationships, subjective health status and satisfaction with nursing as a major. These variables explained 40% of the variance in clinical competence. Conclusion: The findings show that development and application of educational programs to increase communication skill and interpersonal relationships are important and will improve nursing students' clinical competence.

현실치료를 적용한 행복선택 프로그램이 간호대학생의 주관적 안녕감과 대인관계능력에 미치는 효과 (Effects of a Happiness Choice Program Based on Reality Therapy on Subjective Well-being and Interpersonal Relations in Nursing Students)

  • 이은숙
    • 한국보건간호학회지
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    • 제29권3호
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    • pp.503-514
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    • 2015
  • Purpose: The purpose of this study was to determine the effects of a happiness choice program based on reality therapy on subjective well-being and interpersonal relations in nursing students. Methods: A nonequivalent control group pre-posttest design was used. The participants were 45 nursing students, 22 in the experimental group, and 23 in the control group. They were from 2 different colleges of nursing located in 2 regions. The happiness choice program based on reality therapy was held 6 times over 6 weeks, taking 120 minutes per session. Nursing students' subjective well-being and interpersonal relations were measured. SPSS 18.0 using the ${\chi}^2$-test, t-test, and paired t-test were used in data analysis. Results: Nursing students in the experimental group showed significantly higher life satisfaction (t=3.81, p<.001), positive emotion (t=2.09, p=.042), and interpersonal relations (t=4.11, p<.001), while significantly lower negative emotion (t=-2.59, p=.013). Conclusion: The findings of this study suggest that a happiness choice program based on reality therapy could be a useful intervention for improving subjective well-being and interpersonal relations of nursing students.

감정코칭 집단상담 프로그램이 대학생의 주관적 안녕감과 대인관계에 미치는 효과 (The Effect of Emotion Coaching Group Counseling Program on Subjective Well-being and Interpersonal Rtions of University Students)

  • 김희은;이호준
    • 디지털융복합연구
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    • 제14권12호
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    • pp.625-632
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    • 2016
  • 본 연구의 목적은 감정코칭 집단상담 프로그램이 대학생의 주관적 안녕감과 대인관계에 어떠한 영향을 미치는지 알아보는 것이다. 연구대상자는 J대학교 재학생 24명으로, 실험집단과 통제집단에 각각 12명씩 배정되었다. 감정코칭 집단상담 프로그램은 주 1회 2시간씩 총 10회기를 실시하였다. 주관적 안녕감과 대인관계 검사를 사전 사후에 실시한 후 효과정도를 공변량분석(ANCOVA)를 통해 살펴보았다. 연구결과, 감정코칭 집단상담 프로그램은 참여 대학생들의 주관적 안녕감과 그 하위요인인 생활만족도, 긍정정서에서 유의미한 결과가 나타났다. 또한 대인관계의 하위요인 중 의사소통과 개방성, 민감성에서 유의미한 결과가 나타났다. 이는 감정코칭 집단상담 프로그램이 생활만족도와 긍정정서를 향상시킴으로써 주관적 안녕감을 높이게 되었으며, 대인관계에서 의사소통을 향상시키고 타인을 이해하고 개방적으로 교류할 수 있는데 도움이 된다는 사실을 검증하였다.

응급실 근무 인력의 직무만족도에 대한 연구 (A Study of Emergency Department Personnel's Job Satisfaction)

  • 이정헌;신임희
    • 한국의료질향상학회지
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    • 제9권2호
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    • pp.148-163
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    • 2002
  • Background : The personnel of emergency department have been under tremendous pressure to manage unexpected emergency situations and excited patients. And interpersonal conflict has existed always, because emergency department was consisted of various personnel of their own specialty. The patient's satisfaction has to come from the personnel's satisfaction. The purpose of this study was to evaluate emergency department personnel's job satisfaction and its related factors and to improve quality of emergency medical service Methods : A self-administered questionnaire survey to the emergency department personnel was conducted between September 1 and October 31, 2001. The response rate was 90.2%. Using SAS program (Version 6.12), the collected data was analyzed by frequency, ANOVA, multiple comparison, Pearson correlation procedure, and stepwise multiple regression analysis. Result : The analysis of related factors of job satisfaction showed high score of interpersonal interaction (3.246), professional prestige (3.095), autonomy (2.916), task requirements (2.701), organizational requirements (2.444), and pay (1.953) in order of item mean. Professional prestige (0.498), task requirements (0.464), and organizational requirements (0.408) were highly positive correlated with overall level of job satisfaction. The factors influencing the job satisfaction were professional prestige and task requirements which explaining efficacy were 37.6% and 32.2% respectively. The total explaining efficacy was 33.6%. Conclusion : It was found out that emergency department personnel's job satisfaction can be raised by promoting professional prestige and task requirements. The personnel of emergency department have to be satisfied through their job, and the administration of the hospital has to pay more attention to their employees' job satisfaction and it related factors.

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치위생과 학생의 사회학적 특성과 셀프리더십이 스트레스 대처방식에 미치는 영향 (Influence of social characteristics and self leadership on stress coping method in the dental hygiene students)

  • 이혜경
    • 한국치위생학회지
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    • 제15권5호
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    • pp.849-856
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    • 2015
  • Objectives: The purpose of the study is to investigate the influence of social characteristics and self leadership on stress coping method in the dental hygiene students. Methods: A self-reported questionnaire was completed by 436 dental hygiene students in J area from November 10 to December 10, 2013. The questionnaire consisted ofsocial characteristics of the subjects, self leadership, and stress coping method. The reliability was evaluated by Cronbach alpha. Data were analyzed by frequency, one-way ANOVA, multiple regression analysis using the SPSS 12.0 statistical package program. The self leadership was developed by Mans and adapted and modified by Kim and Park. The leadership included 18 questions of self expectation, rehearsal, goal setting, self reward, self criticism, and constructive area. The stress coping method was developed by Folkman and Lazarus, and adapted and modified by Park. The stress coping method included 24 questions of problem focused coping, seeking social support, emotion focused coping, and wishful thinking. Results: The best stress coping method was wishful thinking and the score was 2.81. The priority order of stress coping method included social support, problem focused coping, and emotion focused coping. The self-expectation, goal setting, self-criticism proved to be highly relevant factors. The explanation power of stress coping method was 29.1 percent. The self expectation, rehearsal, self reward, and self criticism were passive coping methods and the explanation power was 15.4 percent. Conclusions: The self leadership is the most important factor to fulfill the interpersonal relationship abilities, major satisfaction, and satisfaction with clinical practice. The self leadership leads to stress coping ability.

경호학과 학생들의 전공수업만족도가 진로 결정 효능감에 미치는 영향 (The Effect of Class Satisfaction among Students in the Department of Security Services on Career Decision Efficacy)

  • 백경화;지치환
    • 시큐리티연구
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    • 제21호
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    • pp.19-33
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    • 2009
  • 본 연구는 경호학을 전공하는 대학생을 대상으로 전공수업만족도가 진로 결정 효능감에 미치는 영향에 대해 알아보는데 있으며, 다음과 같은 결론을 얻었다. 첫째, 성별에 따른 전공수업만족도와 진로 결정 효능감의 차이에서는 전공수업만족도의 하위변인 중 학습요인, 대인관계, 적성요인, 진로요인, 진로 결정 효능감의 하위변인 중 미래계획, 목표해결, 직업정보, 문제해결에서 통계적으로 유의미한 차이가 없는 것으로 나타났다. 둘째, 소속 학교와 학년에 따른 전공수업만족도와 진로 결정 효능감의 차이에서는 전공수업 만족도의 하위변인 중 학습요인, 대인관계, 적성요인에서 통계적으로 유의미한 차이가 있는 것으로 나타났다. 셋째, 전공수업만족이 미래계획에 미치는 영향을 분석한 결과 전공수업만족도의 학습요인, 적성요인, 진로요인이 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 넷째, 전공수업만족이 목표해결에 미치는 영향을 분석한 결과 전공수업만족도의 학습요인, 적성요인이 목표해결에 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 다섯째, 전공수업만족이 직업정보에 미치는 영향을 분석한 결과 전공수업만족도의 적성요인, 진로요인이 직업정보에 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 여섯째, 전공수업만족이 문제해결에 미치는 영향을 분석한 결과 전공수업만족도의 진로요인이 문제해결에 통계적으로 유의미한 영향을 미치는 것으로 나타났다.

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이용자 상호간 감성교류를 위한 의자디자인 연구 - 의자의 구조와 기능을 중심으로 - (A Study on Chair Design for User's Interpersonal Exchange of Emotion - Focused on Chair Structure and Function -)

  • 김경원
    • 한국가구학회지
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    • 제21권2호
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    • pp.157-166
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    • 2010
  • Furniture in the modern living environment, inclusive the importance of its practical value, is a plastic element of indoor space, and its artistic value also holds an important position. Moreover, emotional design based on the emotional engineering in a structural change of modern society such as urbanization, small family, aging society is proposed as an important keyword in the modern design. Namely, furniture as an component of modern residential space has been advanced as a human-oriented environmental element considering people's emotional and mental value to the functional satisfaction and artistic and emotional satisfaction. Furniture is a living tool that is much contacted to people, which affects highly on people's body and mind. This means that people's volition action can be naturally induced by furniture design, and that furniture can display a role as an active tool of means to make people's interpersonal communication and interchange. Namely, I think furniture design of emotional interchange that understands furniture user's pattern behavior and pattern, and observes furniture form and structure and functionality on users' relationship affecting on people's emotional stability and interpersonal interchange of emotion, as an indispensable element necessary for producing more human and prosperous environment of life.

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