• Title/Summary/Keyword: Interpersonal Relation Management

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Internet Ethics for Mobile SNS Era (모바일 SNS 시대의 인터넷 윤리)

  • Kim, Young-Hun
    • Journal of Digital Convergence
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    • v.11 no.2
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    • pp.1-8
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    • 2013
  • Rapidly increasing internet use has brought beneficial development in many aspect and provide us with abundance and comfort as well as enhancement of quality of life. But Cyber space is giving rise to some negative result such as violence and delinquent conduct. It bring about more serious social problems than real life. We try to provide the desirable direction for Internet ethics by mobile SNS. SNS has not only economical values but also social communication toll to exchange and share views of specific issues with other users. Social influential and personal emotion factor is a factor of community relation. Thus SNS contribute to self-construction, interpersonal relations and public sphere. This internet ethics of mobile Era will makes people recognize the correct internet ethics information and do it, suggest the solution for interpersonal internet environment.

The Development of Basic Skill Program and e-Learning Contents ; self-development capability for Vocational High School Students (직업기초능력 프로그램 및 e-Learning 콘텐츠 개발 연구 -전문계고생의 자기개발능력을 중심으로-)

  • Byun, Sook-Young;Lee, Soo-Kyoung
    • Journal of Digital Contents Society
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    • v.11 no.3
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    • pp.349-356
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    • 2010
  • This study was to develop improving vocational basic skill program and content which are basic of instruction-learning ability for the vocational education substantiality. To pursue this goal, 'self-development capability' among vocational basic skills was developed through the research methodology and procedure. The interpersonal relation capability was selected as one of vocational basic skill areas when it was more effective by e-learning contents through literature review, expert conference etc. The self-development capability can be self-control and development under performing business tasks. In this study, self-development capability was programmed a interpersonal scheme, a cooperative capability, a leadership capability, a conflict management, negotiation capability, and a customer service capability. Especially this program was developed as a form of e-Learning contents focusing on improving problem solving under real case using multimedia strategies such as movies, simulation, game.

The Information Search Behavior for Service Quality of Travel Agents (소비자 정보탐색활동이 여행 서비스품질 인식에 미치는 영향에 관한 연구)

  • Chun, Chang-Suk
    • The Journal of the Korea institute of electronic communication sciences
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    • v.11 no.11
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    • pp.1113-1120
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    • 2016
  • The purpose of this study is to find the important travel agency service quality factors in relation to the amount of information search efforts through major information channels of customers such as interpersonal source, retailer source, and external media source. Factor analysis using varimax rotation was performed and 20 service attributes of travel agent was reduced to 6 factors; convenience system, personal service, customer maintaining service, reputation, atmosphere and accessibility. According to MANOVA analysis there are significant differences in the service quality factor due to the type of source and amount of efforts of information search.

An Empirical Study of Gender Differences in Motivational Orientations of Students in Statistics Classroom

  • Ken W. Li
    • Research in Mathematical Education
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    • v.26 no.2
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    • pp.83-104
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    • 2023
  • Lecture theatres and computing laboratories are common types of classrooms used for teaching and learning in this study; both were equipped with a computer network through which teachers and students can access learning management system, digital library, educational software, and so on. Students were divided into groups of two or three; each group of students collaborated on the worksheets in the laboratory and naturally sat together when attending a class held in the lecture theatre. The social organization of classroom learning would promote student learning but what drives student learning; how to engage students with learning; and how to maintain their interest in learning are of research interest in the present study. The study illustrated the theoretical and empirical links, student motivation has a relation to rich collaboration with peers, communication as verbal interactions as well as teacher-student interactions. These are within socio-cultural contexts for learning to take place. The study was extended to make comparisons of the motivational orientations between student genders. It was found that female students were keener on fun or enjoyment in learning, peer communication, and teacher's intervention, whereas male students were concerned more about digital learning tools, a positive working relationship, social reciprocity, and interpersonal relationships.

Learning Leadership Skills from Professionals in the Construction Industry

  • Younghan Jung;Thom Mills
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.970-977
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    • 2009
  • Organizational personnel must have well-developed interpersonal skills to deal with the different stakeholders and departments, to work at different levels in the hierarchy, and to meet varying performance requirements. Many leadership development and mentoring programs are designed to expose students as well as construction professionals to contemporary leadership techniques and skills. Leadership skills generally separate into three decision-making styles with varying degrees: 1) Autocratic, 2) Participate, and 3) Free-rein. This paper describes the study of leadership styles among 174 construction professionals and addresses the most appropriate leadership style for a project executive and a project manager in relation to compare with the characteristic leadership style and job functions. The study supports the growing importance of leadership skills as a component of managerial functions and provides a benchmark to identify a dominant leadership skill for a specific managerial position.

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Effects of Task Stress on the Job Satisfaction of Fire Protection Management Workers (소방시설관리업 종사자의 직무스트레스가 직무만족에 미치는 영향)

  • Lim, Kyoung-Yeon;Kong, Ha-Sung
    • Fire Science and Engineering
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    • v.33 no.5
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    • pp.130-139
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    • 2019
  • This study identified the level of task stress experienced by fire protection system management workers and analyzed the effects of task stress on job satisfaction and proposed future response. First, task stress according to background cause showed differences in relation to age, position, monthly salary, total career, license, and task, but there was no difference in relation to academic background. Second, of the sub-parameters of stress, physical environment, task demand, organizational system, lack of reward, and workplace culture have negative effects on job satisfaction as stress increases, while interpersonal relation conflict and job insecurity do not have any effect. In the future, it will be necessary to investigate the empirical causes of work overload and to study organization-level stress relief measures.

Analysis on the Rental Housing Service Preferences according to Social Relationship (사회적 관계 유형별 임대주택 서비스 선호특성 분석)

  • Jung, Su-Jin;Han, Jeong-Won
    • Journal of the Korean housing association
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    • v.27 no.6
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    • pp.113-124
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    • 2016
  • The purpose of this study is to analyze characteristics of rental housing management and service preference according to social relationship types. The data for the analysis was collected through questionnaire survey method from 12th, April to 4th, May, 2016 and 565 data were finally used. Data were statistically analyzed using SPSS WIN 18.0. The findings of this study are as follows: 1) the six factors on social relations of subjects are made up as 'interpersonal stress of the relationship', 'new relationship', 'neighbor relations', 'online relationship', 'family relations', and 'friendship'. 2) Along with this result, cluster analysis was carried out, and four social relation types are classified and named as the 'extroverted relationship type', 'passive relationship type', 'active relationship type' and 'introverted relationship type'. 3) Rental housing management and service was examined separately as 'housing management system', 'housing services', and 'community facilities'. Differences in preference were identified by type of social relationship. Housing services and community facilities showed a significant difference in almost all items. In the housing management system, most of the items did not show any significant difference according to social relationship types.

The Causality Analysis of the Impact of a Hotel Chief's Competency on Job Satisfaction and Customer Orientation : Focusing on Control Impact of Organization Concentration

  • Jung, Hun-Jung;Lee, Hye-Won;Park, Dae-Sub
    • East Asian Journal of Business Economics (EAJBE)
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    • v.5 no.4
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    • pp.50-66
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    • 2017
  • Purpose - The purpose is to identify a structural effect relationship among a hotel chef's personal competency, job satisfaction and customer orientation. Moreover, this research tries to provide implications regarding effective human resource management strategies based on competency to strengthen job satisfaction and customer orientation by testifying the effect relationship of job satisfaction with the relationship between personal competency and guest orientation. Research design, data, methodology By targeting chefs working in five starred hotels in Seoul, the surveys have been distributed from April 1st of 2017 to April 20th of 2017 (approximately 20 days). Out of 300 distributed surveys, 250 were collected, and 246 were used, excepting 4, unhonestly answered. Results - It has been analyzed that a hotel chef's personal competency, self-control ability, customer orientation competency, interpersonal relation competency, gumption, and professional competency has a significant effect on job satisfaction, however, it has been identified that gumption has no impact on job satisfaction. Job satisfaction has a significant impact on customer orientation. Lastly, there is a control effect on job satisfaction and customer orientation by organizational commitment Conclusions - It is able to propose the solutions to improve customer orientation, job satisfaction and organizational commitment of a hotel chef and the ways for human resource management.

The Effects of Beauty Involvement on Self-Satisfaction by Conspicuous Consumption Tendency Groups (과시소비성향 집단별 뷰티관여가 자기만족도에 미치는 영향)

  • Park, Hyun-Ju;Park, Sook-Hyun
    • Fashion & Textile Research Journal
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    • v.16 no.1
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    • pp.137-144
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    • 2014
  • This study examined the effect of beauty involvement on self-satisfaction by conspicuous consumption tendency groups. A questionnaire method was used for this study. The subjects of this research were females in their 20s~50s. We distributed 580 questionnaires ets; constantly, 554 sets were used in the final analysis. Data were analyzed by factor analysis, ANOVA, cluster analysis, Cronbach's alpha coefficient and multiple regression analysis. Beauty consumption behavior factors were classified with hair styling, skin management, make-up and body shaping. Self-satisfaction factors were classified with living, appearance, economic and interpersonal relation. This study classified 4 conspicuous consumption groups (active, passive, syntonic and individuality & frugal group). The active conspicuous consumption group was unsatisfied with most of the self-satisfaction factors. The passive conspicuous consumption group was more interested in skin management factors than other factors. The syntonic conspicuous consumption group was interested in make-up, body shaping and skin management in order to provide a positive impression to other people. The individuality & frugal group was most interested in body shaping that could be achieved at low cost through exercise and diet.

A Study on the Job Stress and Job Satisfaction of Caregivers Substituting the Care of Family (가족돌봄 대체인력 요양보호사의 직무스트레스와 직무만족도)

  • Kim, Hee-Young;Kim, Sung-Hee
    • Journal of Family Resource Management and Policy Review
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    • v.15 no.3
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    • pp.117-129
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    • 2011
  • This study investigated the job stress and job satisfaction of caregivers who work to substitute the care of family. The purpose was to improve the quality of elderly welfare services and maintain a healthy family. Data were collected from 239 caregivers working in long-term care facilities in Gwangyang in Jeonnam in October 2010. They were analyzed using the SPSS 18.0 program. The statistics used for analysis were correlation and regression. The results of this study are as follows. First, most of the subjects were women in their forties or fifties. Most of them worked to support their families and, on average, earned less than 1.5 million won. The relation of job stress and job satisfaction appeared negative. The stress of relationships, income, and the number of clients had significant effects on job satisfaction. First and foremost, these results mean that a reduction in the job stress of caregivers is essential to provide them. So it is suggested that wage increases and more professional education or interpersonal skills training should be provided and a standardized test to assess job stress and job satisfaction should be prepared to improve the quality of caregivers.

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