Fire Science and Engineering (한국화재소방학회논문지)

Korean Institute of Fire Science and Engineering (한국화재소방학회)
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Effects of Task Stress on the Job Satisfaction of Fire Protection Management Workers

소방시설관리업 종사자의 직무스트레스가 직무만족에 미치는 영향

  • 임경연 (우석대학교 소방방재학과 대학원) ;
  • 공하성 (우석대학교 소방방재학과)
  • Received : 2019.07.31
  • Accepted : 2019.09.03
  • Published : 2019.10.31
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Abstract

This study identified the level of task stress experienced by fire protection system management workers and analyzed the effects of task stress on job satisfaction and proposed future response. First, task stress according to background cause showed differences in relation to age, position, monthly salary, total career, license, and task, but there was no difference in relation to academic background. Second, of the sub-parameters of stress, physical environment, task demand, organizational system, lack of reward, and workplace culture have negative effects on job satisfaction as stress increases, while interpersonal relation conflict and job insecurity do not have any effect. In the future, it will be necessary to investigate the empirical causes of work overload and to study organization-level stress relief measures.

이 연구는 소방시설관리업 종사자의 직무스트레스 수준과 정도를 확인하였으며, 또한 직무스트레스가 직무만족에 미치는 영향을 분석하고 향후 연구과제를 제안하였다. 첫째, 배경원인에 따른 직무스트레스는 연령, 직급, 월 급여, 총 경력, 자격증, 담당업무는 차이가 나타났으며, 학력에서는 차이가 없음을 알 수 있었다. 둘째, 직무스트레스와 직무만족의 영향을 살펴본 결과 스트레스의 하위 변수 중 물리환경, 직무요구, 조직체계, 보상부적절, 직장문화는 스트레스가 증가함에 따라 직무만족에 부(-)의 영향을 미친 반면에 관계갈등, 직무불안정은 영향을 미치지 않음을 알 수 있었다. 향후, 업무 과부하의 실증적 원인 규명 연구와 소방시설관리업 조직차원의 스트레스 경감대책에 대한 연구가 필요하다.

Keywords

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