• Title/Summary/Keyword: Internet service use

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An Empirical Research on Important Factors of Mobile Internet Usage (모바일 인터넷의 사용에 영향을 미치는 중요 요인에 대한 실증적 연구)

  • Kim, Ho-Young;Kim, Jin-Woo
    • Asia pacific journal of information systems
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    • v.12 no.3
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    • pp.89-113
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    • 2002
  • As Mobile Internet users grow rapidly, Mobile Internet Companies will be in a fierce race to catch a new customer. In this situation, companies want to identify of what factors make peoples use Mobile Internet in order to develop the effective Mobile Internet services and to supply the higher service quality. However, prior researches on Mobile Internet focused on technical area such as higher data delivery, efficient compression of images, so they do not have given companies beneficial materials for making fascinating Mobile Internet service. To offer the service development materials, this research investigated important factors to use Mobile Internet from the viewpoint of customer. Moreover, the study was progressed how much these factors influenced Mobile Internet actual usage. After being surveyed service adopting model and significant factors in Marketing and in MIS(Management Information System), this study was suggested Mobile Internet Adopting Model reflected in Mobile Internet characteristics. To collect the effective data, Internet survey had been done for two weeks. The respondents were identified if they were real Mobile Internet users and how much they had used Mobile Internet for a month. The results were that important factors of Mobile Internet usage were Usefulness, Usability, System Quality and Instant Connectivity. Perceived Value of Mobile Internet influenced Mobile Internet Behavioral Intention significantly and Behavioral Intention had a significant effect on Mobile Intent usage by results. This paper concludes with discussion of these results and their implications for researcher and Mobile Internet company managers.

Empirical Study about Relationship between Factors Influencing Korean User's Intention to Use the Internet Banking Service (국내 인터넷 뱅킹 사용자의 이용의도에 영향을 미치는 요인간 관계에 관한 실증연구)

  • Lee, Kun-Chang;Chung, Nam-Ho;Lee, Jong-Shin
    • Asia pacific journal of information systems
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    • v.12 no.3
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    • pp.191-212
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    • 2002
  • Recently, Internet banking becomes a major trend in the financial marketplace. However, there are few researches to investigate relationship between factors influencing user's intention to use the Internet banking service. Therefore, this paper is aimed at analyzing the Internet banking service user's intention to use empirically. Our research framework is basically based on TAM(Technology Acceptance Model) proposed by Davis(1989). Empirical results using path analysis revealed that experience has a direct relationship with intention to use, while those three factors like perceived risk, self-efficacy, technical support indirectly affect intention to use.

A Study on the Factors Influencing Mobile Service Usage (모바일 서비스 사용의 영향 요인에 관한 연구)

  • Moon Hyun-Pil;Ok Seok-Jae
    • The Journal of Information Systems
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    • v.14 no.2
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    • pp.133-154
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    • 2005
  • The objective of this study is to find the factors influencing the use of mobile service. We extracted critical study variables according to literature reviews about adoption of information systems, those under the internet environment and mobile internet adoption for theoretical foundation. TAM suggested by Davis(1985) has explained the acceptance mechanism with the following constructs: perceived usefulness, perceived ease of use, attitude toward use, behavioral intention and actual usage. After studying prior literature reviews, this study investigated the group of people using mobile services. The result of study claims that it has same results with previous TAM, especially between personal innovativeness and attitude toward use have strong statistical relations. On the other hand, there haven't been any statistical relations between perceived ease of use and perceived usefulness and between perceived usefulness and behavioral intention, either. In conclusion, use of mobile service can be promoted by developing various kinds of mobile service, designing device and interface to use mobile service more convenience and familiar, stimulating user's innovative characters and recognizing mobile service more useful in real life.

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A Study on Practical Use of Internet Broadcast Contents (인터넷 방송 콘텐츠 이용에 관한 연구)

  • 오정석;윤호창;윤호영
    • Proceedings of the Korea Contents Association Conference
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    • 2003.11a
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    • pp.468-473
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    • 2003
  • Development of internet formed new broadcasting form of internet broadcasting in harmony of communications division broadcasting. By development of internet, the practical use extent is magnifiec as well as internet broadcast. By internet broadcast is utilized actively in electronic commerce, persuasive power about goods or service is rising, and it is utilized in education or medical treatment service and healthcare, seminar etc..and the consumer is increasing. The history of internet broadcast was not old and is step that develop at present, Therefore, wished to recognize practical use degree about internet broadcast contents to twenties-thirties that is main user class of internet.

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Determinants of Accepting Internet Banking System: A Case Study in Bangladesh

  • RAHAMAN, Md. Atikur;LUNA, Kaniz Fatema;KEJING, Zhang;PING, Zhao Lin;TARU, Rupali Dilip
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.5
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    • pp.931-937
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    • 2021
  • Since the service organizations have been moving towards digitization across the world, there is a wide range of technological innovations that have been integrated within the service firms, especially in banking services. As such, Internet banking is one of the innovative services that have reshaped the traditional banking activities, particularly in Bangladesh. In line with this, the research is designed to examine the Internet banking adoption based on five variables: perceived usefulness, perceived ease-of-use, trust, social influence, and perceived enjoyment, and the study also explores differences among respondents on these study variables based on gender and academic disciplines. The study has selected university students as study samples as they are the prospective customers to use Internet banking. Sample size in the research is 300, and a well-designed questionnaire was distributed to collect data. SPSS is used for statistical analysis. The research used ANOVA test to capture any difference on variables based on gender and academic disciplines. The findings indicate that male students in business have more intention to adopt Internet banking and preference for ease-of-use than female students, and business students will be more favorably inclined to adopt Internet banking service than students in other academic disciplines.

The Evaluation of Customer Satisfaction for Internet Search Engine (인터넷 검색엔진의 고객만족도 평가)

  • 최성운;이락구
    • Journal of the Korea Safety Management & Science
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    • v.3 no.1
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    • pp.67-79
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    • 2001
  • This study is based on Parasuraman, Zeithaml 8l Berry[19]`s SERVQUAL measure that develop for estimation of service quality, so this study proposes the present condition of customer service and improvement method on internet search engine. This study also develops a questionnaire for analyzing customer satisfaction considering the present condition of internet service. We're going to analyze the customer service quality that classified by search engines, service quality with university students who use usually internet.

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A Study on the Determination Factor of Web Site Quality and the Relationship with Customer Satisfaction, Involvement, and Performance (웹 사이트의 품질 결정요인과 고객 만족도, 몰입, 성과간의 관계에 관한 연구)

  • Kim, Sung-Reup
    • International Commerce and Information Review
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    • v.6 no.1
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    • pp.51-74
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    • 2004
  • The virtual space of internet has changed the existed market structure as more and more internet users have highly increased. And this situation has given a golden opportunity to the internet service firms that are supposed to meet their customers through the internet web sites. So, it is becoming a critical issues to construct and keep better web sites than their competitors to the internet service firms. This paper is intented as an investigation of determination factors of internet web site quality further, which of them are more important factors to the consumer satisfaction. For this purpose, empirical approach using factor analysis, regression analysis was used to develop dimensions of internet web site quality and to explore more important factors that internet service firms should choice to have competitiveness. Empirical results of the study presented that the determination factors of internet web site quality were composed of five factors like Responsiveness, Accessibility, Ease of use, System Performance, Communication. And we found that Communication and Ease of use are more important factors than other ones. Therefore, the internet service firms that are plan to have more competitiveness than their competitors should choice these important factors and concentrate on these ones to build excellent internet web sites.

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Digital divide among women: Focusing on the effects of socio-economic variables on Internet use (여성의 정보화촉진을 위한 인터넷 사용행동 연구)

  • 이성림;박명희;서정희
    • Journal of the Korean Home Economics Association
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    • v.42 no.2
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    • pp.177-193
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    • 2004
  • Using data from the 2001 Computer and Internet Use Survey by the National Statistical Office, this study investigated digital divide among women aged between 20 and 55. Following were the major findings. first, two-thirds of women did not use Internet even though many of these had Internet access at home. Second, those who did not have Internet access at home, those with a lower level of educational attainment, those with blue color or service occupations, and those with higher age were less likely to use Internet than their counterparts in these socio-economic variables. Third, expanding Internet infrastructure would not improve Internet use of the Elderly. Forth, the majority of those who did not use Internet did not recognize the Internet itself. Based on the result the policy implications for digital divide were suggested.

An Analysis of Security Protocol in Internet (인터넷에서 정보보호 프로토콜 분석)

  • 김상춘;권기현
    • Convergence Security Journal
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    • v.3 no.2
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    • pp.21-32
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    • 2003
  • The development of Internet has created a new world called the Cyber world. However, because of the weakness in the security service, Internet service users still reluctant to use Internet to accomplish high value business transactions. To overcome this situation we must develop various security services so that the Internet service users can use any services freely As the development of Internet, the corresponding technologies are available for the general public and this makes the security services more important than ever before. In this paper, we analyze the security protocols that are supposed to solve the Internet security problems.

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Characteristics of Individuals Influencing Adoption Intentions for Portable Internet Service

  • Kim, Moon-Koo;Jee, Kyoung-Yong
    • ETRI Journal
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    • v.28 no.1
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    • pp.67-76
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    • 2006
  • This study aims to identify the factors that influence adoption intentions towards portable Internet service, based on the individual characteristics that assist in creating markets and developing strategies. Two types of factors are defined: individual characteristics including demographics, existing services usages, prior knowledge, adoption attitudes, and service evaluations; and adoption intentions including the willingness to subscribe, subscription term, willingness to pay, usage type, and preferred terminal. The results indicate that the importance of demographic variables depends on adoption intentions, and that users of mobile Internet service and wireless LAN are probably targets for portable Internet service. Furthermore, the results demonstrate the need for an enhanced perception of the usefulness and ease of use of service, as well as an intensive marketing activity for potential users and a bearable innovation to stimulate the market for portable Internet service.

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