• Title/Summary/Keyword: Internet Public Services

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The Effects of Self-Consciousness and News Consumption on Facebook

  • Lee, Mina;Yang, Seungchan
    • Journal of Internet Computing and Services
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    • v.21 no.1
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    • pp.87-93
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    • 2020
  • The popularity of social media has led to a variety of communicative behaviors among users. This study targeted Facebook as a representative social medial platform because it has the most subscribers in order to investigate factors that influence Facebook usage. In particular, because a person's behavior is based on how they are perceived by others, self-conscious behavior was examined in the study. Facebook usage and news consumption were examined to ascertain the effects of self-consciousness. An online survey was conducted to examine how private SC and public SC (SCs), affects Facebook usage (profiles and writing posts) and news consumption (clicking "like" and sharing news). 616 participants completed the survey, and results indicated that public SC was positively related to the degree of profile updating and post writing. On the other hand, private SC was positively related to the degree of news sharing. These results suggest that psychological elements significantly predict a user's behavior on Facebook.

A Study on Customer Satisfaction Framework for Public Library Services (공공도서관 서비스 고객만족도 평가체계에 관한 연구)

  • Kim Sun-Ae
    • Journal of Korean Library and Information Science Society
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    • v.37 no.3
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    • pp.193-208
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    • 2006
  • The customer satisfaction. which is close with the loyalty, rate of disconnection and re-purchase and the new customer creation is important in point of the enterprise performance measurement system. There have been a number of studies that applied different models in other to assess the customer satisfaction of public and non-public area. But the general evaluation models which are existing can't consider the discrimination characteristic of different types of products or services. And these models didn't reflect the quality of the Internet environment of the public library service which appears newly. This study delved into literature of library service and customer satisfaction evaluation and suggest the classification system of public library service and the evaluation model of customer satisfaction for public library.

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Centralized Smart Government Architecture based on Trust Manager

  • Ahamad, Shaik Shakeel
    • International Journal of Computer Science & Network Security
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    • v.21 no.12spc
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    • pp.565-569
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    • 2021
  • The rapid growth and development of ICT (Information and Communication Technology) and internet services has boosted the adoption of Mobile Government services all around the globe. There is a huge increase in the adoption of government services during COVID-19 pandemic. Existing Mobile Government (MG) solutions are not trustworthy and secure. This paper provides secure and trustworthy solution for mobile government, proposes a centralized smart governance architecture which is based on trust manager. Our proposed work has Wireless Bridge Certifying Authority (WBCA) and Wireless Public Key Infrastructure (WPKI) thereby ensuring security and privacy. Our proposed work ensures trust with WBCA as WBCA acts as a Trust Manager (TM). Proposed protocol has less computational cost and energy cost

The Study on The Evaluation of the Service Quality of the Public Administration Web Sites -the comparison of Services between online and offline- (공공기관 인터넷 사이트의 행정서비스 품질 평가에 관한 연구 - 오프라인/온라인 비교분석)

  • Kim, Hak-Hee;Kim, Kyoung-June;Park, Jung-Hee
    • Journal of Digital Convergence
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    • v.5 no.1
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    • pp.141-157
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    • 2007
  • Due to the development of Internet and networking technologies, it is much more easier to get in touch with public service through the web services such as tax, travel information, getting a job, etc. In order to measure the quality of official government web sites, we are to test the difference between the web quality of the government sites and the offline feature of the same official service by means of customer perspectives. The resulting of this study show that the quality of official web site has been improved so far though such areas as privacy, security needed to be updated. Especially the web interface or contact point of the digital media should be reflected customer's need so that the online materials may be quickly updated according to the request of client's.

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A Conceptual Framework for the Personalization of Public Administration Services (공공행정서비스의 맞춤화 구현방안 연구)

  • Kim, Sang-Wook
    • Journal of Digital Convergence
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    • v.14 no.8
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    • pp.57-67
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    • 2016
  • As the Internet is becoming more socialized, Korean government, publishing a slogan, Government 3.0, has recently began to find a way to deliver its administration services to the public in more personalized manner. Policy directions to implement this advanced idea, are however still at large, primarily because of the vague nature of 'personalized'. This study, therefore, explores the possibility of getting public administrative services closer to personalization. To achieve this objective, this study attempts to develop a integrative framework of classifying the administration services to the public, based on two dimensions - the degree of citizen-oriented and the degree of government-driven, both of which are perhaps key determinants of personaliztion of services. For each quadrant of the framework, key features, characteristics, and conditions to be met are explained and followed by exemplary cases and policy implications.

Protocol Analysis and Evaluation of the Transport Layer to Improve Security in a Public Cloud Environment (공공 클라우드 환경에서 보안성 향상을 위한 전송계층 프로토콜 분석·평가)

  • Bong, Jin Sook;Park, Sang Jin;Shin, Yongtae
    • Journal of KIISE
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    • v.45 no.1
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    • pp.76-85
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    • 2018
  • Governments and public agencies try to use the cloud to carry out their work and provide public services. However, a public cloud is vulnerable to security side because it has a structure to support services using public networks (i.e, the internet). Thus, this paper finds the general security vulnerabilities of a network and compares and analyzes the characteristics of transport protocols (UDP, TCP, SCTP, and MPTCP) on the basis of their security vulnerabilities. This paper uses a reliability and security factor for the comparative analysis, evaluates the security exposure, and chooses a suitable protocol considering the security of the transport protocols in the cloud circumstance.

Session Control Mechanism for Peer-to-Peer IPTV Services (P2P IPTV 서비스를 위한 세션 제어 메카니즘)

  • Park, Seung-Chul
    • The KIPS Transactions:PartC
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    • v.15C no.2
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    • pp.87-92
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    • 2008
  • This paper proposes a session control model for the P2P(Peer to Peer) IPTV(Internet Protocol Television) services and presents the IPTV session control procedures based on the proposed model. Since, while public IPTV traffic is usually processed via a separate network, P2P IPTV traffic is processed together with the conventional Internet access traffic, the P2P IPTV control mechanism needs to provide multi-stream processing for the constituent TPS(Triple Play Service) traffic and corresponding QoS(Quality of Service) control functions. Besides, P2P IPTV session control mechanism should provide appropriate multicast control functions in order to support effective transmission of video traffic generated by personal IPTV broadcasters. The P2P IPTV session control model proposed in this paper is designed to be based on the standard SIP(Session Initiation Protocol), IGMP(Internet Group Management Protocol), and COPS(Common Open Policy Service) protocol so that it can contribute to the easy and prompt deployment of inter-operable P2P IPTV platform.

A Secure Subscription-Push Service Scheme Based on Blockchain and Edge Computing for IoT

  • Deng, Yinjuan;Wang, Shangping;Zhang, Qian;Zhang, Duo
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.16 no.2
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    • pp.445-466
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    • 2022
  • As everything linking to the internet, people can subscribe to various services from a service provider to facilitate their lives through the Internet of Things (IoT). An obligatory thing for the service provider is that they should push the service data safely and timely to multiple IoT terminal devices regularly after the IoT devices accomplishing the service subscription. In order to control the service message received by the legal devices as while as keep the confidentiality of the data, the public key encryption algorithm is utilized. While the existing public encryption algorithms for push service are too complicated for IoT devices, and almost of the current subscription schemes based on push mode are relying on centralized organization which may suffer from centralized entity corruption or single point of failure. To address these issues, we design a secure subscription-push service scheme based on blockchain and edge computing in this article, which is decentralized with secure architecture for the subscription and push of service. Furthermore, inspired by broadcast encryption and multicast encryption, a new encryption algorithm is designed to manage the permissions of IoT devices together with smart contract, and to protect the confidentiality of push messages, which is suitable for IoT devices. The edge computing nodes, in the new system architecture, maintain the blockchain to ensure the impartiality and traceability of service subscriptions and push messages, meanwhile undertake some calculations for IoT devices with limited computing power. The legalities of subscription services are guaranteed by verifying subscription tags on the smart contract. Lastly, the analysis indicates that the scheme is reliable, and the proposed encryption algorithm is safe and efficient.

The Effect of Mongolian Mobile Banking Service Quality on User Satisfaction

  • DAGVADORJ BOLOR ERDENE;Min Jung Kang
    • International Journal of Internet, Broadcasting and Communication
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    • v.16 no.1
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    • pp.226-232
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    • 2024
  • This study attempted to demonstrate the role of perceived value and trust in the relationship between mobile banking service quality and use satisfaction. A survey was conducted on customers of Mongolian banks, and an analysis was conducted based on the collected data With the development of the fintech industry, the Internet-based mobile banking market is striving to provide convenient services to consumers. The result led to the introduction of an online-oriented Internet bank that can operate 24 hours a day regardless of time and space. The characteristic of operating only with the Internet has a positive aspect of providing services quickly and conveniently, but at the same time, including concerns about security and personal information leakage. This can make you hesitate to use the service. Therefore, we attempted to find out how the quality of mobile banking service affects the perceived value and satisfaction of using trust. A survey was conducted to verify the contents of the research model and hypothesis. This is to secure data to be used for empirical analysis of research hypotheses. The survey was conducted with 124 consumers in Ulaanbaatar, the capital of Mongolia. Based on the analysis results, we understood the satisfaction of consumers using mobile banking and suggested ways for consumers to improve their actual satisfaction using mobile banking. Specifically, service quality sensitivity, security, convenience, and design had a positive effect on perceived value or trust, ultimately leading to consumer satisfaction.

The Effect of Digital Divide on the Use of Online Services in the Severely Disabled People: Focusing on Online Accessibility (중증장애인의 온라인 서비스 이용에 대한 디지털 정보격차의 영향: 온라인 접근성을 중심으로)

  • Jang, Changki;Sung, WookJoon
    • Informatization Policy
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    • v.27 no.3
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    • pp.56-81
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    • 2020
  • The purpose of this research is to empirically examine the effects of motivation and skill for digital devices and the Internet on the use of online services in the severely disabled people. In addition to the general effect of digital divide, particularly for the case of severely disabled people, the effects of physical and mental inconvenience of individuals were taken into account and the moderating effect was confirmed by classifying the groups that need help with online activities and those that do not. The 2018 Digital Divide Survey data of the National Information Society Agency was used for the study. As a research method, path analysis and multi-group analysis using a sequence access model to Internet use were performed. As a result, it was confirmed that even in the case of the disabled, the motivational factor affects the skill for digital device operation and Internet use, and this access skill sequentially affects the use of online services. In particular, it was found that the effect of strategic and technical skill for internet use is the most important for the use of online services for the disabled rather than the motivation or a simple operational skill for digital devices. In addition, it was found that even in the disabled group, those requiring help in using the Internet was more passive in using the online service than the rest in the group. The results of this study suggest the need for stronger capacity for physical access as well as support in building strategic and technical skills that enhance responsibilities and protect from risks in using the Internet among the people with disabilities.