• Title/Summary/Keyword: Internet Banking

Search Result 301, Processing Time 0.021 seconds

A Theoretical Framework for the Study of the Affecting Factors on the Internet Technology Adoption at U.S Banks (미국은행의 인터넷 기술 도입요인 분석을 위한 이론적인 틀에 관한 연구)

  • 장용택;유상진
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.5 no.3
    • /
    • pp.94-110
    • /
    • 2000
  • While most of the previous information technology adoption and diffusion researches focus the critical factors not on the organizational perspective but on the individual perspective based on the various reasons such as informational characteristics. This paper will try to analysis the adoption and diffusion factors of the Internet related technologies based on the organizational perspective. Nowadays, in especially, the evolving and fast diffusing Internet related technologies and the flourishing e-commerce applications pressure retail banks that prepare the new types of online payment systems to maintain their existing and new customer relationship and compete with their potential competitors in the coming market environments. In addition, while most previous researches only focus on the adoption of new information technologies, this paper not only analysis the adoption of innovational technology but also analysis the diffusion process in an organization, which encourage practitioners and researchers to reveal more detail and practical analysis of the innovational technology adoption and diffusion process in ann organizational setting. Based on the previous researches, there are several factor-category will be selected for this research: 1) organizational factor, 2) within banking industry factor, 3) non-banking industry factor, 4) customer acceptance factor, 5) government factor, and 6) the functionality of e-commerce systems factor. Finally, in this study, we assumed that the more sophisticated e-commerce adopting banks provide the more broad range of banking services in general. Thus, we develop the extended integrated technology diffusion model to provide empirical evidences to distinguish between adopters and non-adopters and explain the diffusion levels of e-commerce using the level of services provided via Internet to the customer in retail bank industry.

  • PDF

An Exploratory Study on Consumer Behavior of Digital Banking Deposits: Focusing on Bank Loyal Customers (디지털 뱅킹 정기예금의 소비자 행동 실태에 관한 탐색적 연구 -은행 충성고객을 중심으로-)

  • Inkwan Cho;Soo Kyung Park;Bong Gyou Lee
    • Journal of Service Research and Studies
    • /
    • v.13 no.2
    • /
    • pp.130-145
    • /
    • 2023
  • The digital transformation of finance is accelerating, and digital banking has already become a major banking channel. Banks have traditionally placed importance on CRM(Customer Relationship Management) and have tried to retain their loyal customers, who contribute significantly to the bank, such as long-term transactions, holding accounts with a certain balance or more, and holding loans. In this situation, this study exploratorily analyzed the consumer behavior of digital banking deposits in a major bank of Korea(1,145 samples). Statistical analysis was performed using SPSS. The main findings of the study are summarized as follows. It was found that there were differences of consumer behavior in digital banking deposits by generation, and the MZ generation used digital banking more on holidays than other generations. As a result of analyzing the behavior of existing loyal customers and regular customers of digital banking deposit, there was a significant difference in both the amount and period of the deposit. It was confirmed that the existing loyal customers of the bank also engage in consumer behavior that contributes to the bank in digital banking. In addition, the interaction between the customer type and the date of sign up for the deposit period, which is the goal setting of financial consumers, it was found that there was a significant effect. This study empirically analyzed the consumer behavior of digital banking in a situation where decrease of bank branches and encounters with digital banking. The major concepts of the consumer behavior theory are Loyal Customer, Goal Pursuit, and Habit, which were confirmed in an example of digital banking. The results of this study can suggest practical implications for existing banks and Internet-only banks, including the importance of customer management in digital banking.

A Study of Accident Prevention Effect through Anomaly Analysis in E-Banking (전자금융거래 이상징후 분석을 통한 사고예방 효과성에 관한 연구)

  • Park, Eun Young;Yoon, Ji Won
    • The Journal of Society for e-Business Studies
    • /
    • v.19 no.4
    • /
    • pp.119-134
    • /
    • 2014
  • Financial companies are providing electronic financial transactions through a variety of user terminals for non-face-to-face services such as Internet banking, smart phone banking, or etc. However, in these services users' security awareness and the limitations of technical responses has frequently caused the financial loss so that fundamental protection measures are required from financial authorities. Accordingly, financial industry is planning and establishing systems that block unusual financial transactions by comprehensively analyzing and detecting user's electronic information, access information, transaction information, and so on in accordance with "Guide for building Unusual financial transactions detection system" to prevent the financial loss that happens in electronic financial transactions. In this paper, we analyze case studies of unusual financial transactions detection and prevention system that is built and operated in financial companies and current operating status and propose effects of the accident prevention and security measures later.

User's preferences on Bank Channels (은행 채널 별 주 이용고객의 특성 분석)

  • MooGeon Kim;Sohui Kim;Min Ho Ryu
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.28 no.5
    • /
    • pp.55-66
    • /
    • 2023
  • This study analyzes the characteristics of customer's preferences on banking channels (branches, automated machines, telebanking, internet banking, and mobile banking) and examines the factors influencing channel usage. To accomplish this, ANOVA and multiple regression analysis are performed using customer data from Bank A. The analysis reveals that customers primarily utilizing branch counter transactions have a significant impact on the profitability of 1st and 2nd grade banks, particularly among the age group of 50 years and above. Additionally, it is observed that as customers' loan, deposit, and financial product holdings increase, branch counter transactions also increase. On the other hand, it is found that as the usage of mobile banking decreases in terms of loans and deposits, transaction volume increases.

A Study the Test Methods and Evaluation Practices of Network Access Control System (NAC 시스템의 시험방법과 평가사례에 관한 연구)

  • Yang, Hyo-Sik;Jeon, In-Oh
    • Journal of Digital Convergence
    • /
    • v.12 no.9
    • /
    • pp.159-168
    • /
    • 2014
  • With the advancement of internet and mobile communication devices, mobile banking such as internet banking, internet loan and smart phones related to the people's economic activities using mobile communication devices is becoming increasingly more popular. Various security systems to prevent such new crimes are being introduced and the security system market is anticipated to continuously increase substantially in the future. Accordingly, qualitative advancement of the security systems are also in continuous demand. Therefore, this thesis proposes the method and system for quality evaluation of the network access control system by proposing testing and evaluating method for the relevant system through surveying and analyzing the tend in the foundation technologies and standards in the area of network access control system, which is one of the security systems, in order to cope with the demands for the evaluation of the quality of the security system as the security system product market is anticipated to grow continuously.

IP Design of Corrected Block TEA Cipher with Variable-Length Message for Smart IoT

  • Yeo, Hyeopgoo;Sonh, Seungil;Kang, Mingoo
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.14 no.2
    • /
    • pp.724-737
    • /
    • 2020
  • Corrected Block TEA(or XXTEA) is a block cipher designed to correct security weakness in the original block TEA in 1998. In this paper, XXTEA cipher hardware which can encrypt or decrypt between 64-bit and 256-bit messages using 128-bit master key is implemented. Minimum message block size is 64-bit wide and maximal message block size is 256-bit wide. The designed XXTEA can encrypt and decrypt variable-length message blocks which are some arbitrary multiple of 32 bits in message block sizes. XXTEA core of this paper is described using Verilog-HDL and downloaded on Vertex4. The operation frequency is 177MHz. The maximum throughput for 64-bit message blocks is 174Mbps and that of 256-bit message blocks is 467Mbps. The cryptographic IP of this paper is applicable as security module of the mobile areas such as smart card, internet banking, e-commerce and IoT.

Advanced Information Security Management Evaluation System

  • Jo, Hea-Suk;Kim, Seung-Joo;Won, Dong-Ho
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.5 no.6
    • /
    • pp.1192-1213
    • /
    • 2011
  • Information security management systems (ISMSs) are used to manage information about their customers and themselves by governments or business organizations following advances in e-commerce, open networks, mobile networks, and Internet banking. This paper explains the existing ISMSs and presents a comparative analysis. The discussion deals with different types of ISMSs. We addressed issues within the existing ISMSs via analysis. Based on these analyses, then we proposes the development of an information security management evaluation system (ISMES). The method can be applied by a self-evaluation of the organization and an evaluation of the organization by the evaluation committee. The contribution of this study enables an organization to refer to and improve its information security levels. The case study can also provide a business organization with an easy method to build ISMS and the reduce cost of information security evaluation.

Design and Implementation of Real-time monitoring for Distributed Server Management (분산된 서버 관리를 위한 실시간 모니터링 설계 및 구현)

  • Lee, Jong-Dae;Koo, Yong-Wan
    • Journal of Internet Computing and Services
    • /
    • v.9 no.1
    • /
    • pp.69-78
    • /
    • 2008
  • Finance, Securities, banking system provides information through Internet, DM SMS, IVR, E-mail and FAX for customer. Customers can use multi channel. Enterprise requires Host transaction and transparency for DB processing, This paper provides two contributions to the study. First, we discuss Server of Fire insurance (finance, securities and capital, bank system) in Enterprise. Second, we present Real time monitoring system for customer transparency. Finally, we design and implement the proposed system. These techniques can be efficiently supported in CRM(Customer Relationship Management).

  • PDF

Design of Merchant Server for Small.Medium Electronic Commerce (중.소형 전자상거래를 위한 Merchant Server의 설계)

  • 황병연
    • The Journal of Society for e-Business Studies
    • /
    • v.4 no.1
    • /
    • pp.73-86
    • /
    • 1999
  • Inspired by the growth of the Internet, electronic commerce(EC) has grown rapidly over the last few years and has become a major Internet application domain. EC encompasses various profit-oriented activities such as purchase of goods and services over the network, banking, and business-to-business trade. The purpose of this research is to develop an electronic commerce merchant server for the small and medium size business. The proposed solution is designed to meet a cheap, simple, extensible, and interoperable requirement. Also, our solution supports one-to-one marketing concept by using matching technology. We expect that our solution makes the small and medium size EC market more easily.

  • PDF

Digital Divide in Internet Access and Internet Usage in Korea (인터넷 접근과 활용에서의 디지털 격차)

  • Ju, Young-Wan;Kim, Yoo-Jung;Cho, Chang-Hyung
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.12 no.12
    • /
    • pp.5601-5613
    • /
    • 2011
  • The purpose of this paper is to better understand the socio-economic differentials of Internet access and use. Data from '2008 Korean Internet usage behavior' were used to conduct logistic regression analysis. The findings show that there are significant socio-economic(age, gender, educational attainment, employment situation, and Internet access type) disparity in Internet access(Internet access at home, broadband Internet access). Also socio-economic variables enter in as statistically significant in most specifications for Internet use intensity (Intensive internet use, frequent internet use, less frequent internet use). The gender, household income and education attainment explanations for large differential in Internet use intensity are generally very similar. It is shown that age, education attainment and household income level cause a large digital divide on Internet service use(information use, communication and community use, e-commerce use, Internet banking use).