• 제목/요약/키워드: Internal Factor

검색결과 3,305건 처리시간 0.033초

내부서비스품질이 고객만족과 기업성과에 미치는 영향에 관한 연구 (A Study on the Internal Service Quality on the Internal Customer Satisfaction and the Business Performance)

  • 김선준
    • 경영과정보연구
    • /
    • 제15권
    • /
    • pp.147-164
    • /
    • 2004
  • The purpose of this paper is on employees as internal customers and the critical role this group plays in the delivery of quality results. The set up of research model for verification was as follows. The research model was drawn as internal service quality level $\Rightarrow$ internal customer satisfaction $\Rightarrow$ enterprise outcome. Then, two hypotheses were established to the research model. Through the factor analysis and multiple regression analysis, the results are as follows. First, internal service quality level turned out to be affected indirectly through internal customers' satisfaction rather than a direct factor to affect the enterprise outcome. Second, internal customers' satisfaction was proved to be the most important factor for the enterprise outcome as ti was the intimate factor precedent to the enterprise outcome. However, there could be a variation of response according to the personal circumstances of respondents since the respondents were from different enterprises and consisted various job positions and age group. Namely it included a limitation of rather unaccurate resulting values because the transverse methods were performed for convenience though it needed a longitudinal research to accomplish the general purpose of this study.

  • PDF

내접치차의 강도에 관한 연구 (A study on strength of internal gear)

  • 정태형
    • 오토저널
    • /
    • 제6권3호
    • /
    • pp.45-54
    • /
    • 1984
  • Bending strength of an internal gear tooth is discussed as tooth form factor taking into account the actual stress magnitude. Stress analysis was carried out by the finite element method(FEM) for the calculation of tooth form factor of an internal gear. This paper also investigated the influences of number of teeth and addendum modification coefficient of the internal gear and the influences of number of teeth, addendum modification coefficient, pressure angle, radius of rounding of tooth tip, and bottom clearance coefficient of the pinion-shaped cutter on tooth form factor of internal gear. Generalizing the resultant data, a simple formula for the tooth form factor of an internal gear was derived for the calculation of tooth bending strength of an internal gear.

  • PDF

A Case of Congenital Factor VII Deficiency Presented with Subacute Subdural Hematoma

  • Kim, Min-Kyoung;Shin, Sang-Jun;Kim, Kyung-Ok;Lee, Kyung-Hee;Hyun, Myung-Soo;Cho, Hee-Soon
    • Journal of Yeungnam Medical Science
    • /
    • 제21권2호
    • /
    • pp.231-236
    • /
    • 2004
  • 제 VII 혈액응고인자는 외인계 혈액응고기전에 매우 중요한 역할을 한다. 선천성 제 VII 혈액응고인자 결핍증은 구미에서는 인구 500,000명당 한명의 발생률을 보이는 드문 질환으로 상염색체 열성으로 유전되는 것으로 알려져 있으며 국내에서의 보고는 드물다. 이에 저자들은 경막하 출혈로 입원한 환자에서 발견된 선천성 제 VII 혈액응고인자 결핍증을 경험하고 보고하는 바이다.

  • PDF

청대설진의안외감병여내상병적설상특정연구 (The tongue demonstration characteristic study between diseases caused by exogenous pathogenic factor and disorder of internal organs of the glossoscopy medical records in Qing Dynasty)

  • 옥성화;이연;후양방;이방령;양영
    • 대한한의학원전학회지
    • /
    • 제19권3호
    • /
    • pp.421-426
    • /
    • 2006
  • Objective To learn if there were different characteristics of tongue demonstration between diseases caused by exogenous pathogenic factor and disorder of internal organs. Methods Choosing 3059 cases from 51 medical records of Qing Dynasty, in which 1397 cases were diagnosed as diseases caused by exogenous pathogenic factor and 1110 were disorder of internal organs. Contrasting the constituent ratio of tongue demonstration using chi-square test. Results There were significant deviation between diseases caused by exogenous pathogenic factor and disorder of internal organs in color of tongue, color of fur and quality of fur (p<0.01). Conclusions the characteristics of tongue demonstration in diseases caused by exogenous pathogenic factor were high frequency of bright red tongue, yellow fur, blank fur and dry fur; and which in disorder of internal organs were high frequency of white tongue, thin fur, greasy fur and exfoliative fur.

  • PDF

문턱전류이상에서 구조 및 재료 변수들이 $\lambda$/4위상천이 DFB 레이저의 단일모드 이득차에 미치는 영향 (The Effect of Laser Geometry and Material Parameters on the Single Mode Gain Difference in Quarter Wavelength Shifted DFB Laser above Threshold Current)

  • 이홍석;김홍국;김부균;이병호
    • 전자공학회논문지D
    • /
    • 제36D권3호
    • /
    • pp.75-84
    • /
    • 1999
  • 주입전류가 문턱전류 이상일 때 선폭증가계수, 구속계수, 내부손실과 레이저의 길이가 λ/4 위상천이 DFB레이저의 단일모드 이득차와 발진주파수의 변화에 미치는 영향에 대하여 체계적으로 연구하였다. 구속계수나 선폭증가계수와 구속계수의 곱으로 주어지는 변수보다 선폭증가계수가 단일모드 이득차 및 발진주파수에 미치는 영향이 크다. 내부손실이나 레이저 길이 각각의 값보다 내부손실과 레이저 길이의 곱으로 정의되는 정규화된 내부손실이 DFB 레이저의 단일모드 이득차 및 발진주파수의 변화에 미치는 영향이 크다. 정규화된 내부손실이 같은 경우에는 내부손실계수보다 레이저의 길이가 동작특성에 미치는 영향이 큼을 알 수 있었다. 또한 양자우물 레이저가 builk 레이저에 비하여 선폭증가계수가 작기 때문에 구속계수와 정규화된 내부손실 값의 변화에 따른 단일모드 이득차의 감소와 발진주파수의 변화가 작음을 보았다.

  • PDF

병원의 내부마케팅 활동이 간호사의 동기부여에 미치는 영향;Herzberg의 동기-위생요인이론을 기반으로 (An Analysis of Internal Marketing Activities affecting on Nurse's Motivation;Based on Herzberg's Motivation-Hygiene Factor Theory)

  • 임지영
    • 간호행정학회지
    • /
    • 제12권1호
    • /
    • pp.5-13
    • /
    • 2006
  • Purpose: The aim of this study was to analyze effects of internal marketing activities on nurse's motivation based on the Herzberg's two factor theory. Methods: The subjects of this study were 521 nurses who were working in the 4 general hospitals located in Seoul and Incheon area. The data were collected by self-reporting questionnaires. The data were analyzed using descriptive statistics and path analysis. Results: The mean score of nurse's perception of internal marketing was 3 point, and it was similar to previous studies results. In the motivation factors, the most satisfied factor was a responsibility. Advancement was the most unsatisfied factor. In the hygiene factors, the most satisfied factor was a technical supervision. Policy and administration were the most unsatisfied factors. Internal marketing activities affecting on nurse's motivation were different by each motivation-hygiene factors. In an aspect of motivation factors, the statistically significant internal marketing factors were paid-leave, employee welfare and communication, however, in hygiene factors, education, employee welfare and reward. Conclusion: These results will be used to develop a macro or micro internal marketing strategies to enhance nurse's motivation based on motivation factors and hygiene factors.

  • PDF

내력상태계수 개념을 도입한 철근콘크리트 보의 전단파괴 트러스모델에 관한 연구 (A Study on Truss Model Incorporated with Internal Force State Factor for Shear Failure Mechanism in slender RC Beam)

  • 정제평;김우
    • 한국콘크리트학회:학술대회논문집
    • /
    • 한국콘크리트학회 2001년도 봄 학술발표회 논문집
    • /
    • pp.609-614
    • /
    • 2001
  • This paper is to explain reasonable shear behavior that can apply usually to reinforced concrete beams on the basic concepts of existent analysis and experimental research information. This study is succession $paper^{2) 3) 4) 5)}$ of treatise announced in existing and main control variable of reinforced concrete beams with stirrups used internal force state factor($\alpha$). Shear failure of reinforced concrete beams with stirrups is Influenced greatly because of the actual geometrical shape(a/d) of the concrete and flexural reinforcement steel ratio, stirrup reinforcement ratio and concrete compression strength, size effect etc. Therefore, shear behavior of reinforced concrete beams with stirrups that flexural crack is happened can be explained easily through proper extent proposal of internal force state factor($\alpha$) that express internal force state flowing. Use existent variable truss model by analysis model to explain arch action. Also, wish to compose each failure factors and correlation with internal force state factor by function, and when diagonal cracks happens, internal force state factor($\alpha$) study whether shear stress and some effect are.

  • PDF

RC 보에서 하중형태에 따른 내부아치궤적 변화에 대한 연구 (Variation of Internal arch Trajectory with Type of Load in RC Beams)

  • 오세왕;박대성;김우
    • 한국콘크리트학회:학술대회논문집
    • /
    • 한국콘크리트학회 2001년도 가을 학술발표회 논문집
    • /
    • pp.483-488
    • /
    • 2001
  • The RC beams subjected to bending and shear are an important substructure. After flexural cracking, the internal stress state in the beam could not be explained by the classical beam theory. In this study the internal force state factor is introduced to explain the stress state change in the RC beams. The internal force state factor of uniform load was expanded by superposition method using infernal force state factor of point load. As the load types change, the operator that would be calculated the internal force state factor was proposed.

  • PDF

사출성형 공정에서 고화층이 캐비티 압력에 미치는 영향 (Frozen Layer Effect on Internal Cavity Pressure during Injection Molding)

  • 이호상
    • 한국정밀공학회:학술대회논문집
    • /
    • 한국정밀공학회 2005년도 추계학술대회 논문집
    • /
    • pp.474-479
    • /
    • 2005
  • Experimental and theoretical studies of internal cavity pressure during injection molding of a spiral tube cavity were carried out. The frozen layer thickness and the evolution of internal cavity pressure were calculated using a commercial software (C-MOLD). The evolution of the internal cavity pressure was recorded during injection molding of polystyrene into a spiral tube mold. To explain the differences observed between the calculated and measured internal cavity pressure, a pressure correction factor (PCF) was introduced based on the plane stress theory. This factor was determined by analyzing the stress state in the melt and calculating the frozen layer thickness near the mold wall. The corrected and experimental pressures have been compared to validate the applicability of the pressure correction factor.

  • PDF

공급사 적합성 요인이 ERP 도입요인과 내부성과 간에 미치는 조절적 역할 (Moderating role of the vendor suitability factor for ERP introduction factors and internal performance)

  • 김종주;이선규
    • 한국산학기술학회논문지
    • /
    • 제15권4호
    • /
    • pp.2093-2103
    • /
    • 2014
  • 본 연구는 국내의 중소업체를 대상으로 하여 ERP 도입요인과 도입성과 간에 공급사 적합성 요인이 미치는 영향에 대한 연구로, 대부분의 국내 기업에서 ERP 패키지를 도입할 경우 외부전문 업체에서 이미 개발한 패키지를 도입하는 경우가 많기 때문에 ERP 패키지의 공급사와의 적합성 요인이 ERP 도입 성과에 조절적인 역할을 하는지를 검증하고자 하였다. 연구 결과, 공급사 적합성 요인은 ERP 도입 요인과 성과 간에 조절적 역할을 하고 있는 것으로 분석되었다. 즉, 공급사 적합성 요인은 최고경영자 지원, 교육/훈련, 사용자 IT 역량, 업무 표준화/공식화 등으로 설정된 4개의 변수들과 내부성과 간에 조절적인 역할을 하는 것으로 분석되었다. 그러나 정보기술 기반구조와 내부성과 간에는 조절적인 역할을 하지 않는 것으로 분석되었다.