• 간호행정학회지
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• 제19권3호
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• pp.427-436
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• 2013

Purpose: The purpose of this study was to identify the process of overcoming professional burnout among clinical nurses. Methods: Data were collected from 12 clinical nurses through in-depth interviews about their actual experiences. The main question was "How do you describe your experience of the process of overcoming professional burnout?" Qualitative data from the field notes and transcribed notes were analyzed using the grounded theory methodology developed by Strauss & Corbin. Results: The core category of experience of the process of professional burnout among clinical nurses was identified as "Keeping a balance by awakening-relaxing-coexisting". The participants used six interactional strategies such as 'Confronting problems', 'Exposing problems', 'Laying the mind's burdens down', 'Taking a breather', 'Seeing from a different perspective', 'Accepting realities'. The results of overcoming process of professional burnout were 'Coexisting' and 'Revitalizing'. Conclusion: The results of this study provide useful information for designing supportive programs and policies to solve professional burnout in clinical nurses.

• 대한간호학회지
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• 제37권1호
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• pp.114-124
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• 2007

Purpose: The purpose of this study was to describe the experiences of job satisfaction in clinical nurses. Methods: Data was collected from three focus groups composed of 17 hospital nurses. Each focus group had an interview for an average of two and a half hours with the guidance of researchers. The main question was 'how do you describe your lived experience of job satisfaction as a clinical nurse?' Qualitative data from the field notes and transcribed notes were analyzed using a grounded theory methodology developed by Strauss and Corbin. Results: The core category of experience of job satisfaction in clinical nurses was identified as 'Finding success.' Supportive interpersonal relationships and environment affected this category. In the process of attaining job satisfaction through finding success, the participants were using four interactional strategies such as giving meaning, finding self-esteem, extending the horizon of life, and strengthening self-capability. The dimensions of job satisfaction in clinical nurses were the sense of achievement, stability, and pride. Conclusion: The results of this study yields very useful information for nursing mangers to design a program which enhances job satisfaction of clinical nurses based on interactional strategies.

• 한국콘텐츠학회논문지
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• 제13권2호
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• pp.244-253
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• 2013

본 연구는 공공부문이 능력주의로 변화하는 과정 속에서 공무원들이 인지하는 조직공정성이 조직시민행동에 어떠한 영향력을 미치는가를 실증적으로 분석하는데 있다. 연구결과를 요약하면 다음과 같다. 첫째, 조직공정성 요인과 직무만족의 관계에 있어 절차공정성과 상호작용공정성이 통계적으로 유의한 수준에서 영향관계 있는 것으로 나타났다. 둘째, 조직공정성과 조직시민행동의 관계에 있어 상호작용공정성은 조직시민행동에 밀접한 영향관계가 있는 것으로 나타났다. 셋째, 조직공정성과 조직시민행동의 관계에서 직무만족은 상당한 수준에서 매개변수의 효과를 가지고 있는 것으로 나타났다. 이러한 연구결과는 공무원들의 조직시민행동의 행태를 경험적으로 설명함으로써 조직행태이론의 발전에 기여할 것으로 판단된다.

• 한국의류학회지
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• 제35권7호
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• pp.841-855
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• 2011

This study examines the structured model of building fashion customer loyalty by service recovery and scrutinizes the effect of explanations on perceived justice and the proposed model. The data of a total of 300 women were collected through an online survey. Employing structural equation modeling, this study demonstrated that both distributive and interactional justice had a positive impact on customers' satisfaction with service encounter that subsequently led to overall satisfaction with the brand. Overall satisfaction influenced the attitudinal loyalty of customers that induced their behavioral loyalty. To examine the effect of explanations on perceived justice and the process of building fashion customer loyalty by service recovery, t-test and multi-group SEM were employed. The result displayed that the group who received explanations after service failure perceived higher level of justice than the one who did not. There was a significant difference between two groups on the direct path from interactional justice to overall satisfaction with the brand. This study clarifies how perceived justice influences fashion customer loyalty mediating by satisfaction in and confirms the critical role of explanations in service recovery context. By implying the understanding of the important role of explanations in service recovery context, this study provides fashion marketers with insight for delivering more successful service recovery strategies that enhance customer loyalty.

• 한국수학교육학회지시리즈C:초등수학교육
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• 제10권1호
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• pp.15-28
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• 2007

From a social constructivists' perspective, knowledge is not transmitted by language but it is constructed by social interactions with others. That is, it is viewed in social constructivism that learning is a process in which knowledge is constructed by communicative interactions with more capable others. In this vein, a class might be analyzed and characterized in terms of interactional patterns of teacher-student and student-student in class. For this, a primary math class was selected and observed and it was analyzed by the Flanders category system to investigate the effects of the math teaching based on verbal interactions on the learning of math. The class was taught in a teacher-centered and direct way but in the class math knowledge was taught through univocal communications in the form of question-answer. The results of this study appeared to suggest that verbal interactional patterns should take place frequently in math teaching in the sequence of a teacher's questions$\to$students' extensive responses $\to$ positive feedback for the students' responses by the teacher $\to$ the acceptance of the students' responses $\to$ the teacher's explanation or students' questions. In other words, math might be taught more effectively through the verbal discourse patterns proposed in this study.

• 한국주거학회논문집
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• 제20권6호
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• pp.127-134
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• 2009

This study initially analyzes the meaning of Community-Based Residential Environment Improvement. A residential environment improvement factor was determined through an analysis of the function, components, Planning techniques of the community, the evaluation criteria of the residential environment, and through relative literature documenting plans for the adjustment of urban and housing environments. In terms of the methodological approach, decisions were made based on the results of an expert focus-group-interview, a goodness-of-fit test, and by using the analytic network decision-making method from which the correlation among items can be considered. Results of this analysis show that the, order of importance of factors for a community-based residential environment is as follows: interactional character, cognitive character, and locational character. Furthermore, the most important aspect for each of these factors are the neighbor-hood relationship in terms of the interactional character, common consciousness for the cognitive character and place for locational character. The results of this study can be used by linking them with questionnaire items for basic resident research when a residential environment improvement project or a plan for the adjustment of urban and housing environments is planned.

• 대한가정학회지
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• 제39권12호
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• pp.205-224
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• 2001

This article presents the development of a self-report measure of Korean Marital Satisfaction Scale. Based on 'Family Process Model'and interviews with 183 married couple, 3 domain structures with 74 items were identified, which included interactional process, emotional process, and intellectual process. It was administerd to 289 couples to test reliability and validity. Overall reliability coefficients were high for each of the individual domains($\alpha$=.62 to $\alpha$=.93). Face validity, content validity, content validity and concurrent validity respectively were demonstrated good. Additionally, divergent validity with scales of self-esteem and depression was observed. These results support the reliability and psychometric validity of the Korean Marital Satisfaction Scale in the assessment of key dimensions of marital process of Korean couples.

• 한국농촌간호학회지
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• 제10권1호
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• pp.5-15
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• 2015

Purpose: This study was conducted to analyze the concept of nurses' emotional labor. Method: Rodgers's evolutionary concept analysis was used. Result: Nurses' emotional labor can be defined by two attributes: emotional distortion and self-regulation process. Antecedents of nurses' emotional labor include interactional, organizational and personal factors. The consequences of nurses' emotional labor are emotional dissonance and internalization of organizational display rules. Conclusion: Appropriate instrument to operationalize the concept need to be developed.

• 간호행정학회지
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• 제22권1호
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• pp.33-45
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• 2016

Purpose: This study was conducted to generate a grounded substantive theory of the adaptation process of nurses who return to work after taking parental leave. Methods: Individual in-depth interviews with 13 participants were conducted between June and September 2014. Participants were interviewed 1~3 times; interviews were continued until the data became saturated. Data were analyzed using Strauss and Corbin's grounded theory method. Results: The core category of experience of the process of adaptation as a nurse who returned to work after parental leave was 'trying to regain one's previous position'. Participants used five interactional strategies: 'preparing in advance', 'initiating relationships with colleagues', 'keeping a positive attitude', 'understanding parenting helpers', 'Taking burden off one's mind'. Conclusion: The results of this study provide a theoretical basis for the adaptation process of nurses returning to work after taking parental leave. The importance of improving nurses' attitudes to their co-workers who take parental leave is highlighted along with the necessity of providing a family-friendly work environment. These results can be used to develop supportive policies and programs for nurses who return to their work after parental leave.

• 한국산학기술학회논문지
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• 제17권6호
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• pp.577-587
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• 2016

본 연구의 목적은 중소건설업의 원청기업이 하청기업을 선정하는 과정에서 나타나는 거래 현상을 구체화 시켜 양 기업 간의 거래에서 나타나는 공정성과 파트너십의 관계, 거래 공정성과 프로젝트 성과의 관계, 그리고 파트너십과 프로젝트성과의 관계를 확인하는 것이다. 분석을 위해 원도급자와 하도급자 각각 집단에 설문조사를 실시하였으며, 빈도 분석, t-검증, 피어슨의 상관관계 분석, 회귀 분석, 3단계 매개 효과 검증 등을 수행하였다. 분석 결과, 거래 공정성은 파트너십에 양의 영향을 미쳤으며, 상호공정성과 절차공정성이 프로젝트 성과에 유의한 영향을 미쳤다. 또한 파트너십의 세부 요인 중 상호 신뢰만이 프로젝트 성과를 높여주는 것으로 나타났으며, 거래 공정성이 파트너십을 통하여 프로젝트 성과에 양의 영향을 미치는 것으로 나타났다. 중소건설업을 대상으로 한 기존 연구들은 중소건설업의 문제점을 확인하고 경쟁력 제고에 대한 연구들이 주축을 이루었다. 그러나 본 연구에서는 중소건설업이 처한 환경을 보다 면밀히 검토하여 원청기업과 하청기업간의 거래관계에서 공정성이 양 기업 간의 파트너십과 거래의 결과로 나타나는 성과에 대하여 실증적으로 분석하였고, 이러한 점에서 의의가 있다.