• 농촌계획
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• 제24권1호
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• pp.89-97
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• 2018

Recently, interest in rural tourism for urban dwellers has increased, and rural communities are chosen as tourist destinations. Under these circumstances, the study was designed to analyze the effects of the quality of service at rural stay sites on customer satisfaction and recommendation intention. The analysis method analyzes the demographic characteristics of the survey participants and characteristics of participation in rural stay. And the quality of service for the experience of rural stay was analyzed with SERVQUAL'S five-dimensional type, reliability, assurance, responsiveness, empathy, tangible and customer satisfaction, intent of recommendation and regression. Major analysis shows that the survey subjects were found to have an average age of 41.8 years, 49 to 59 years old, and a high degree of university graduation. And as characteristic of participation, the form of company was family and relatives, the form of family meeting was many summer, the reservation was Internet, and payment by cash and card were many. As a result of the hypothesis testing, reliability, assurance, responsiveness, and empathy among the quality of service of rural stay were affected in customer satisfaction. In addition, the quality of service and the intent to recommend it were statistically significant, reliability, assurance and empathy. Therefore, it is deemed necessary to make efforts to improve service quality as the quality of service at rural stay places has relevance to customer satisfaction and recommendation intention.

• 가정∙방문간호학회지
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• 제22권1호
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• pp.38-46
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• 2015

Purpose: This study aimed to determine the levels of burnout, self-efficacy, intention to stay, and organizational citizenship behavior (OCB) among nurses in small- and medium-sized hospitals, and factors related to nurses' OCB. Methods: A targeted sampling method was adopted, whereby 185 clinical nurses employed at 1 of 4 hospitals were enrolled in the study. OCB was measured with a tool developed by Podsaoff et al. Associated factors, including nurses' general characteristics, burnout, self-efficacy, and intention to stay, were measured using a structured survey. Data were analyzed by frequencies, t-test, ANOVA, Duncan's multiple test, Pearson Correlation Coefficient and multiple stepwise regression. Results: Levels of OCB in nurses was on average 3.52 on a scale of 1 to 5, exhibiting a positive correlation with self-efficacy and intention to stay, and a negative correlation with burnout. The final related factors were self-efficacy, burnout and intention to stay with a predictive and explanatory power of 52% for OCB. Conclusion: To increase the level of OCB of nurses, an environment in which such behavior is encouraged needs to be established by introducing measures related to administrative support and task efficiency that reduces mental burnout, while increasing self-efficacy and intention to stay.

• 한국직업건강간호학회지
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• 제32권3호
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• pp.99-110
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• 2023

Purpose: This study examined the job stress and perception of unit managers' authentic leadership on clinical nurses' intention to stay in nursing. Methods: This descriptive cross-sectional study utilized self-administered questionnaires. The study recruited a convenience sample of 211 clinical nurses from threertiary hospitals in South Korea. The survey was conducted between July and August 2021. The collected data underwent hierarchical multiple regression analyses. Results: The regression analyses indicated that clinical nurses' intention to stay was significantly associated with job stress (B=-0.06, 95% CI [-0.09, -0.04]), six or more years of clinical practice (B=0.60, 95% CI [0.13, 1.07]), men (B=0.87, 95% CI [0.30, 1.44]), and being placed on their desired nursing unit (B=0.39, 95% CI [0.27, 0.76]). Intention to stay was not found to be associated with authentic leadership by the unit managers. Conclusion: It is essential to implement workplace health promotion programs to prevent and reduce job stress among nurses to retain proficient clinical nurses. Additionally, nursing workforce management strategies tailored to the specific sex and career path of nurses are necessary. Moreover, careful consideration should be given to nursing unit placements that align with the individual aptitudes of nurses.

• 임상간호연구
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• 제25권1호
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• pp.34-42
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• 2019

Purpose: The purpose of this study was to examine the relationships of authentic leadership and nursing organizational culture to the intention of hospital nurses to stay in their current position. Methods: The participants of this study were 503 nurses in 8 hospitals. We collected data using questionnaires for assessing authentic leadership, nursing organization culture and intention to stay. For data analysis, t-test, ANOVA, Cronbach's ${\alpha}$, Pearson's correlation coefficient, Tukey test, Multiple regression were performed using SAS ver.9.4 (SAS Institute Inc., Cary, NC, USA). Results: Authentic leadership (${\beta}=.12$, p=.008) and relation-oriented culture (${\beta}=.13$, p=.009) affected the intention of the hospital nurses to stay. These variables accounted for 29% of the variance in the intention to stay among hospital nurses. Conclusion: The finding of this study shows that the authentic leadership and nursing organizational culture especially relation-focused can influence nurses' intention to stay in their current position. For retaining nurses, it is suggested to use an authentic leadership training program for nursing leaders and to make efforts to establish a relation-focused culture in the hospital.

• 한국치위생학회지
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• 제24권1호
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• pp.35-43
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• 2024

Objectives: Previous research on turnover has been conducted from the organization's perspective. However, for the long-term retention of dental hygienists, it is necessary to conduct research from an individual's perspective. The purpose of this study is to examine the impact of achievement motivation on the intention to stay of dental hygienists. Methods: This study conducted an online survey targeting dental hygienists working in dental healthcare institutions, using convenience sampling from September, 2023. The analysis included 152 participants with long-term work experience and 121 participants with shorter work experience. Multiple regression analysis was conducted to identify factors influencing retention intentions (PASW Statistics ver. 23.0, p<0.05). Results: Factors influencing intention to stay for long-term dental hygienists included the number of dental hygienists and achievement motivation (responsibility, challenge, task orientation), with a significant impact (adj. R²=0.317). For shorter-term dental hygienists, achievement motivation (challenge, task orientation) demonstrated a significant impact (adj. R²=0.164). Conclusions: It was observed that intrinsic factors, particularly achievement motivation, had a significant impact on intention to stay. Consequently, exploring strategies to satisfy intrinsic motivation, such as achievement motivation, is deemed necessary.

• 한국콘텐츠학회논문지
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• 제22권10호
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• pp.320-329
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• 2022

본 연구는 신규간호사의 재직의도에 영향을 미치는 요인을 파악하기 위한 횡단적 조사연구이다. 경기도 소재 일개의 대학 부속병원에서 근무하는 1년 미만의 신규간호사 127명을 대상으로 2020년 12월 30일부터 2021년 1월 13일까지 자료를 수집하였다. 수집된 자료는 SPSS 25.0 프로그램을 통해 기술통계, Independent t-test, One-way ANOVA, Pearson's correlation coefficient, Multiple regression으로 분석하였다. 연구결과 연구대상자의 재직의도는 현실충격과 음의 상관관계가 있었으며, 극복력과 양의 상관관계가 있었다. 재직의도에 영향을 미치는 요인은 간호직 만족도, 현실충격, 임상경력, 극복력으로 나타났으며, 이들 변수의 설명력은 44.2%이었다. 따라서 신규간호사의 재직의도를 향상시키기 위해서 임상상황에 대한 사전경험이나 훈련을 통해 현실충격을 줄이고, 극복력을 증진시킬 수 있는 프로그램 개발이 필요하다. 또한 간호직 만족도를 향상시키는 지지체계와 근무환경을 구축하고, 신규간호사의 업무적응을 돕는 6개월 이상의 장기적인 교육 프로그램이 필요하다.

• 한국콘텐츠학회논문지
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• 제14권10호
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• pp.596-609
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• 2014

본 연구는 병원간호사의 재직의도의 결정요인을 규명하는 연구로 동기요인, 위생요인, 분배공정성, 절차공정성, 직무만족 변수를 중심으로 연구하였다. 연구방법은 서울, 경기, 충남지역의 4개 종합병원 217명의 간호사를 대상으로 설문조사를 실시하였다. 연구결과 모든 요인들은 유의한 상관관계가 있었으며, 단계별 회귀분석 결과 특히 간호사 의 재직의도에 영향을 주는 변수 중 총 경력, 직무만족, 분배공정성이 45% 설명력이 있는 것으로 나타나 여러 선행 연구들과 이론적 내용들이 검증되었다. 재직의도에 대한 경로분석 결과 수정모형에서 직무만족에 직접영향을 주는 요인으로 위생요인 25%, 동기요인 52%로 나타났으며 재직의도에 직접 영향을 주는 요인으로 직무만족 50%, 분배공정성 26%로 나타나 동기요인, 위생요인, 분배공정성, 직무만족 변수가 간호사 재직의도에 영향을 주는 요소로 검증이 되었다. 본 연구결과를 토대로 간호사들의 만족과 재직의도를 높일 수 있는 중재방안의 기초자료를 제공 할 수 있다는데 연구의 의의가 있다고 본다.

• The Journal of Asian Finance, Economics and Business
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• 제9권8호
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• pp.169-181
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• 2022

The purpose of this study is to see how career management affects employee retention in professional service businesses (PSOs). The role of knowledge and skills as moderating variables in the relationship between career management and intention to stay is also investigated. A review of the literature on career management, which includes promotion, training, mentorship, starting salary, and the laxity-stringency of organizational entry-exit rules, leads to the hypothesis that career management positively affects employees' intentions to stay. Such a positive impact may differ between knowledgeable and skilled employees and their less knowledgeable and skilled counterparts. Cross-sectional data is obtained from 200 professionals working for various PSOs. Stepwise regression is employed to analyze the data. The research found that career management positively affects the intention to stay. The impact of promotion, training and mentorship on the intention to stay is moderated by knowledge and skills. Conversely, knowledge and skills do not moderate the effect of starting salary and the laxity-stringency of organizational entry-exit on intention to stay. The study's findings imply that by implementing effective career management, talented professionals can be retained. However, the level of knowledge and skills should be carefully considered. These findings offer significant insights into human capital management, particularly in PSOs.

• 서비스연구
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• 제6권2호
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• pp.1-21
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• 2016

본 연구는 한국의 대표적인 문화 체험 관광 상품으로써 정신적 휴식 제공과 다양한 체험활동으로 사회적 관심이 증가하고 있는 템플스테이의 참가동기와 선택요인이 만족 및 재방문의도에 미치는 영향을 실증적으로 규명하기 위해 서울 근교 템플스테이 운영 사찰 두 곳을 대상으로 실시하였다. 2015년 6월부터 8월 사이에 진행하였으며 총 270부의 설문지 중 유효표본 251부를 최종 분석하였다. 통계분석은 SPSS 18.00을 사용하여 빈도분석, 요인분석, 신뢰성 및 타당성 검증, 회귀분석을 실시하였다. 실증분석 결과, 템플스테이 체험관광 참가동기와 선택요인은 만족에 유의한 정(+)영향을 미치는 것으로 나타났으며 참가자의 템플스테이 체험관광 만족은 재방문의도에도 유의한 정(+)영향을 미치는 것으로 나타났다. 본 연구를 통하여 최근 급성장하고 있는 템플스테이 체험관광의 질적 성장과 또한 대한민국을 대표하는 문화 체험 관광 상품으로서의 활성화 방안을 모색하고자 함에 그 목적이 있다.

• 한국콘텐츠학회논문지
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• 제19권7호
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• pp.506-517
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• 2019

본 연구의 목적은 신규간호사와 재취업간호사의 재직의도, 현장적응 및 교육요구도를 파악하고 비교하는 것이며, 본 연구결과를 통해 현장적응력을 강화하고 이직을 방지할 수 있는 프로그램 개발을 위한 기초자료를 마련하고자 비교조사연구를 방법론으로 적용하였다. 본 연구의 주요내용은 다음과 같다. 연구결과, 간호대학을 졸업한 신규간호사 48명과 6개월 이상의 경력단절기간을 가진 후 재취업한 간호사 48명의 일반적 특성에 따른 재직의도 차이는 결혼에서 유의한 차이가 있었고, 현장적응 정도는 신규간호사의 가족 부양의 책임 유무에서만 유의한 차이가 있었다. 신규간호사와 재취업간호사 두 군간의 재직의도는 유의한 차이를 보였으나(t=-2.10, p=.038), 현장적응은 두 군 간에 유의한 차이를 보이지 않았다(t=-1.48, p=.142). 마지막으로, 연구 대상자들이 가장 원하는 직무교육 주제는 응급환자간호이었다. 이상의 결과를 통해 본 연구는 신규간호사와 재취업간호사의 현장적응을 강화하고 재직의도를 강화할 수 있는 프로그램을 개발하는데 기초자료를 제시하였다.