• 제목/요약/키워드: Intention to continue

검색결과 228건 처리시간 0.022초

실시간 공항정보 제공에 대한 이용자 지속사용 의도에 관한 실증연구 (An Empirical Study on the User's Continuous Use Intention to Provide Real-Time Airport Information)

  • 하용진;박진우
    • 한국항공운항학회지
    • /
    • 제30권4호
    • /
    • pp.45-56
    • /
    • 2022
  • Recently, the airport operator provides information such as real-time airport processing status, which allows users to determine the time to arrive at the airport at their own judgment. It is provided through their website and mobile Apps in order to resolve the customer's failure to board the aircraft and the inconvenience caused by waiting for the airport, etc. However, there was a lack of research cases on the intention of users to continue using such real-time airport information. Therefore, research on the field was studied by applying flow and trust theory based on human emotions. The research method verified reliability, validity, correlation between variables, and hypotheses using structural equations. As a result of the study, it was found that flow and trust had a significant effect on the intention to continue using. In other words, passengers were intended to continue to use the behavior they were searching for when they felt wise, enjoyable, and reliable etc.

인터넷 창업 패션쇼핑몰 디자인 품질이 이용고객 관계의 질과 관계지속의도에 미치는 영향 (A Study on Determinants of Customer Satisfaction in Environmentally Friendly Agricultural Product Franchises)

  • 조윤아
    • 한국콘텐츠학회논문지
    • /
    • 제15권10호
    • /
    • pp.481-494
    • /
    • 2015
  • 본 연구에서는 국내 인터넷 창업 패션쇼핑몰의 디자인 품질과 특정 쇼핑몰에 대한 관계의 질, 및 관계지속의도와의 영향관계를 검증하는 것을 목적으로 하였다. 주요 연구결과는 다음과 같다. 첫째, 인터넷 패션쇼핑몰의 디자인 품질의 일부 요인들이 이용고객과의 관계의 질인 신뢰와 만족, 몰입 모두에 유의한 정(+)적 영향을 미치는 것으로 나타났다. 둘째, 인터넷 창업 패션쇼핑몰에 대한 고객의 관계의 질을 구성하는 고객의 신뢰와 만족, 몰입 요인 모두 거래하고 있는 인터넷 창업 패션쇼핑몰과의 관계지속의도에 유의한 정(+)적 영향을 미치는 것으로 나타났다. 셋째, 인터넷 창업 패션쇼핑몰의 디자인 품질을 구성하는 그래픽 품질과 멀티미디어 품질의 경우 거래하고 있는 인터넷 창업 패션쇼핑몰과의 관계지속의도에 유의한 정(+)적 영향을 미치는 것으로 나타났다. 본 연구를 통해 소규모 창업 인터넷 패션쇼핑몰의 디자인 품질이 이용고객들과의 관계의 질, 나아가 궁극적으로 미래의 재무성과로 이어질 수 있는 재구매의도나 추천의도와 같은 관계지속의도 전반에 대해 실증적으로 검증하였으며, 소규모 창업 인터넷 패션쇼핑몰 성과와 관련하여 매우 의의있는 연구결과로 볼 수 있다.

구조방정식 기반 스마트폰의 멀티미디어 기능이 지속사용의도에 미치는 영향 (Influence of The Multimedia Function on Continue Using Intention of Smartphone Based SEM)

  • 남수태;이현창;진찬용
    • 한국정보통신학회논문지
    • /
    • 제19권6호
    • /
    • pp.1347-1352
    • /
    • 2015
  • 스마트폰 이용자는 경제활동 인구의 99% 이상이 사용하고 있으며 초기 형성단계를 지나 포화상태에 도달한 것으로 전문가들은 내다보고 있다. 본 연구는 스마트폰의 멀티미디어 기능이 지속사용의도에 미치는 영향 요인을 알아보고자 한다. 예측변수로는 확장 기술수용모델에서 제시된 인지된 유용성, 인지된 사용 용이성 그리고 인지된 유희성을 선택하였다. 연구대상은 부산과 전북지역에 거주하는 스마트폰 사용자 106명이며 설문지를 통해 자료를 수집하였다. 인구통계학적인 분석은 IBM SPSS Statistics 19로 하였고 Smart PLS를 사용하여 확인적 요인분석과 변수 간의 인과관계에 대한 경로 분석을 실시하였다. 분석결과 인지된 가치와 지속사용의도에 이르는 모든 경로가 유의미한 영향을 미치는 것으로 나타났다. 결과를 바탕으로 연구의 한계와 시사점을 제시하고자 한다.

Exploring Barriers Affecting e-Health Service Continuance Intention in India: From the Innovation Resistance Theory Stance

  • Arghya Ray;Pradip Kumar Bala;Yogesh K. Dwivedi
    • Asia pacific journal of information systems
    • /
    • 제32권4호
    • /
    • pp.890-915
    • /
    • 2022
  • Although existing studies on e-health have usually focused on e-health services adoption intention, there is a dearth of studies on the barriers that affect e-health services retention intention especially in India. Additionally, although studies have mostly focused on utilizing expectation-confirmation model to understand innovation related barriers, innovation resistance theory (IRT) has been overlooked. As Indian e-health service providers face stiff challenges due to customer's unwillingness to continue using the service, there is a need to bridge the research gap that exists in this context. This mixed-method study, based on responses received from 289 participants and 1154 online negative reviews from e-Health providers in India, examines the barriers from the IRT stance. Results of this study reveal a notable negative association between tradition, value and financial barrier and intention to continue using e-health services. Additionally, continuance intention affects recommendation. The study concludes with various implications and scope for future research.

The Five Sense Factors in Korean Dessert Café and Consumer Behaviors

  • Kyung-Tae PARK;Tae-Kyun NA
    • 식품보건융합연구
    • /
    • 제10권1호
    • /
    • pp.7-15
    • /
    • 2024
  • The bakery cafe and dessert industry in Korea is expanding, but it requires continuous innovation to remain competitive and adaptable. Therefore, this study aims to examine the effect of five sense factors on customer satisfaction and relationship continuance intention in Korean dessert cafes. A survey was conducted among 200 consumers who had visited a Korean dessert cafe in Seoul and Gyeonggi Province. Regression analysis was conducted for hypothesis testing, and the research results are as follows. First, among the five sensory factors in Korean dessert cafes, gustatory, visual, and olfactory factors positively impacted customer satisfaction and relationship continuance intention. These results suggest that the taste and presentation of Korean desserts in cafes and the aroma of both the desserts and the café are essential. However, auditory and tactile factors did not impact customer satisfaction and intention to continue the relationship. Second, customer satisfaction improved the intention to continue the relationship. This finding suggests that improving customer satisfaction in Korean dessert cafes positively impacts maintaining customer loyalty. Therefore, operators of Korean dessert cafes should consider gustatory, visual, and olfactory aspects when developing dessert menus and planning the physical environment of their restaurants.

개인적 특성이 DIY체험과 지속의도에 미치는 영향에 관한 연구 (A Study on the Influence of Personal Characteristics on DIY Experience and Intention to Continue)

  • 정윤희
    • 융합정보논문지
    • /
    • 제11권7호
    • /
    • pp.75-83
    • /
    • 2021
  • 최근 DIY에 대한 소비자의 관심이 증가하고 관련 산업이 발달하면서, DIY에 대한 이론적 관심도 점차 증가하고 있지만 깊이 있는 연구는 부족한 편이다. 특히 DIY를 마케팅적 관점에서 접근한 연구가 부족하며 더욱이 DIY 참여하는 개인들의 특성이 주는 영향은 거의 연구되지 않았다. 따라서 본 연구는 개인특성이 DIY 체험과 지속의도에 주는 영향을 살펴봄으로써 이러한 기존 연구의 한계점을 보완하는 것을 목적으로 하였다. DIY 체험에 영향을 주는 개인특성으로서 감성강도, 인지욕구, 자기효능감을 제안하고, 이들 변수가 감각, 감정, 인지, 행동, 관계 등의 DIY체험에 주는 영향, DIY체험이 DIY 지속의도에 미치는 영향을 가정하였다. 다양한 분야의 DIY를 체험한 소비자를 대상으로 231부의 데이터를 분석하였으며, 그 결과는 다음과 같다. 예상대로, 감성강도는 감각체험과 감정체험에 인지욕구는 인지체험, 자기효능감은 행동체험, 관계체험에 긍정적 영향을 주는 것으로 나타났으며, 모든 DIY 체험은 지속의도에 긍정적 영향을 주는 것으로 나타났다. 본 연구는 DIY 소비자 개인특성의 영향을 확인하고 포괄적인 체험의 관점에서 DIY에 접근함으로써 기존 연구의 한계점을 보완하고, 전략적 시사점을 제공하고 있다.

대학의 시간등록제 학습을 경험한 학습자의 학습동기가 학습자특성, 학습만족, 참여지속의도에 미치는 영향 (The effect of learning motivation of learners who have experienced university part-time registration system on learner characteristics, learning satisfaction, and intention to continue participation)

  • 이상우;오현성
    • 문화기술의 융합
    • /
    • 제10권3호
    • /
    • pp.915-922
    • /
    • 2024
  • 현재 한국의 경우 저출산 고령화의 분위기에 따라 교육 대상층의 학습능력 향상에 관심이 높게 발생하고 있다. 인구가 줄어드는 딜레마는 결국 가용 가능한 인구자원의 활용성을 효율적으로 극대화 시킬 수 있는 방안이 마련되어야 한다는 부담을 유발한다. 이에 본 연구는 학습동기(활동지향동기, 학습지향동기)가 학습자 특성(학습가치, 학습효능감)과 학습만족에 미치는 영향을 탐색하고 결과적으로 평생학습 참여 지속의도(추천의도, 관계지속의도)에 어떤 영향을 주는지 실증 분석하였다. 분석결과, 학습동기는 학습만족에 유의미한 영향을 미쳤고, 이렇게 형성된 감정은 추천의도와 관계지속의도에 긍정적 영향을 미침을 발견하였다. 또한 학습지향동기는 학습만족과 학습자의 특성 모두에 유의미한 영향을 미쳤지만 학습효능감의 경우 추천의도에는 영향을 미치지 않음을 발견하였다. 본 연구는 학습자의 지향점과 개인의 성취방향 그리고 추천의도와 관계지속의도에 대한 전반적인 사항을 고려하여 관계유지 및 학습자의 특성에 기인한 교육체계의 기초를 제시하였다는 점에서 의의가 있다.

필라테스 고객의 열정적 행동과 심리적 행복감 및 운동지속 간의 관계 (The relationship between passionate behavior, psychological well-being, and intention to continue exercise of Pilates class participants)

  • 김병윤;김우식
    • 한국응용과학기술학회지
    • /
    • 제39권2호
    • /
    • pp.233-245
    • /
    • 2022
  • 코로나-19가 종식되지 않은 시점에서 위험을 감수하면서 운동을 지속하고 있는 필라테스 고객들의 열정을 살펴봄으로써 고객이 느끼는 심리적 행복감과 운동지속의도를 규명하고자 한다. 대상은 필라테스 고객 285명을 대상으로 하였다. 자료처리는 SPSS 21.0과 AMOS 18.0을 이용하였고, 빈도분석과 신뢰도, 확인적 요인분석, 상관분석을 실시하였다. 또한 SEM 사용하여 경로분석을 실행하였으며, 부트스트래핑을 활용하여 매개효과를 확인하였다. 첫째, 열정적 행동은 심리적 행복감에 정적인 영향을 미쳤다. 둘째, 열정적 행동은 운동지속에 정적인 영향을 미쳤다. 셋째, 심리적 행복감은 운동지속에 정적인 영향을 미쳤다. 넷째, 열정적 행동과 운동지속의 관계에서 심리적 행복감이 부분적 매개 역할을 하였다.

정보기술 수용 후 주관적 지각 형성: 사용 경험에서 형성된 습관, 기대일치, 자기효능감의 역할 (What happens after IT adoption?: Role of habits, confirmation, and computer self-efficacy formed by the experiences of use)

  • 김용영;오상조;안중호;장정주
    • Asia pacific journal of information systems
    • /
    • 제18권1호
    • /
    • pp.25-51
    • /
    • 2008
  • Researchers have been continuously interested in the adoption of information technology (IT) since it is of great importance to the information systems success and it is also an important stage to the success. Adoption alone, however, does not ensure information systems success because it does not necessarily lead to achieving organizational or individual objectives. When an organization or an individual decide to adopt certain information technologies, they have objectives to accomplish by using those technologies. Adoption itself is not the ultimate goal. The period after adoption is when users continue to use IT and intended objectives can be accomplished. Therefore, continued IT use in the post-adoption period accounts more for the accomplishment of the objectives and thus information systems success. Previous studies also suggest that continued IT use in the post-adoption period is one of the important factors to improve long-term productivity. Despite the importance there are few empirical studies focusing on the user behavior of continued IT use in the post-adoption period. User behavior in the post-adoption period is different from that in the pre-adoption period. According to the technology acceptance model, which explains well about the IT adoption, users decide to adopt IT assessing the usefulness and the ease of use. After adoption, users are exposed to new experiences and they shape new beliefs different from the thoughts they had before. Users come to make decisions based on their experiences of IT use whether they will continue to use it or not. Most theories about the user behaviors in the pre-adoption period are limited in describing them after adoption since they do not consider user's experiences of using the adopted IT and the beliefs formed by those experiences. Therefore, in this study, we explore user's experiences and beliefs in the post-adoption period and examine how they affect user's intention to continue to use IT. Through deep literature reviews on the construction of subjective beliefs by experiences, we draw three meaningful constructs which theoretically have great impacts on the continued use of IT: perceived habit, confirmation, and computer self-efficacy. Then, we examine the role of the subjective beliefs on the cognitive/affective attitudes and intention to continue to use that IT. We set up a research model and conducted survey research. Since IT use implies interactions among a user, IT, and a task, we carefully selected the sample of users using same/similar IT to perform same/similar tasks, to exclude unwanted influences of other factors than subjective beliefs on the IT use. We also considered that the sample of users were able to make decisions to continue to use IT volitionally or at least quasi-volitionally. For each construct, we used measurement items recognized for reliability and widely used in the previous research. We slightly modified some items proper to the research context and a pilot test was carried out for forty users of a portal service in a university. We performed a full-scale survey after verifying the reliability of the measurement. The results show that the intention to continue to use IT is strongly influenced by cognitive/affective attitudes, perceived habits, and computer self-efficacy. Confirmation affects the intention to continue indirectly through cognitive/affective attitudes. All the constructs representing the subjective beliefs built by the experiences of IT use have direct and/or indirect impacts on the intention of users. The results also show that the attitudes in the post-adoption period are formed, at least partly, by the experiences of IT use and newly shaped beliefs after adoption. The findings suggest that subjective beliefs built by the experiences have deep impacts on the continued use. The results of the study signify that while experiencing IT in the post-adoption period users form new beliefs, attitudes, and intentions which may be different from those of the pre-adoption period. The results of this study partly demonstrate that the beliefs shaped by the behaviors, those are the experiences of IT use, influence users' attitudes and intention. The results also suggest that behaviors (experiences) also change attitudes while attitudes shape behaviors. If we combine the findings of this study with the results of the previous research on IT adoption, we can propose a cycle of IT adoption and use where behavior shapes attitude, the attitude forms new behavior, and that behavior shapes new attitude. Different from the previous research, the study focused on the user experience after IT adoption and empirically demonstrated the strong influence of the subjective beliefs formed in the post-adoption period on the continued use. This partly confirms the differences between attitudes in the pre-adoption and in the post-adoption period. Users continuously change their attitudes and intentions while experiencing (using) IT. Therefore, to make users adopt IT and to make them use IT after adoption is a different problem. To encourage users to use IT after adoption, experiential variables such as perceived habit, confirmation, and computer self-efficacy should be managed properly.

A Study on The Motivation of Chinese University Students to Exercise in The Context of COVID-19 and The Impact of a Healthy Lifestyle on Their Willingness to Continue Exercise

  • Park, Sunmun;Yang, Fangfang
    • International Journal of Advanced Culture Technology
    • /
    • 제10권3호
    • /
    • pp.244-252
    • /
    • 2022
  • In order to find out the factors influencing students' willingness to continue exercise and increase their willingness to continue exercise, I conducted an investigation on Chinese college students' motivation to exercise and to improve their healthy lifestyle. Through a questionnaire survey of 312 Chinese university students, the motivation of sports participation, the promotion of healthy lifestyle and the willingness to continue exercise were measured. The questionnaire data were collected from November 2021 to January 2022. The questionnaires were collected and processed by SPSS, and the analysis methods were frequency analysis, reliability analysis and linear regression analysis. The results show that there is a significant relationship between the motivation of exercise and the healthy lifestyle of Chinese college students and the persistence intention, and the limitations of this study and suggestions for future research are discussed.