• Title/Summary/Keyword: Integration management

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An Integrated Model on the Determinants of Successful Post-M&A Information Systems Integration: A Comparative Case Study of Two Financial Firms in Korea (인수.합병 이후 성공적인 정보시스템 통합 결정요인에 대한 통합적 모델 연구: 국내 금융기관 비교사례분석 중심으로)

  • Lee, Chang-Jin;Lee, Jung-Hoon
    • Information Systems Review
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    • v.11 no.2
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    • pp.45-66
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    • 2009
  • A number of companies are considering for merger and acquisition (M&A) as one of business strategies for their growth and survival. However, many of them do not create the synergy they had sought, and failed M&A, often result in negative outcomes in terms of productivity, market share, profitability and turnover of qualified employees. There have been numerous research studies conducted to analyze the factors that determine the success and failure of M&A, and it has been found that with the increasing dependence of many companies on information systems, post-M&A IS (information systems) integration success has a critical effect on the success of M&A. However, there have been very few studies on post-M&A IS integration success, and most have been restricted to integration of IS organizations or physical information systems. In order to conduct a comprehensive research on the factors that affect the success of post-M&A IS integration, this study surveyed preceding researches on not only information systems but also strategic management, economics, finance, HRM (human resource management) and organization management. Based on the findings, a comprehensive and integrated model of the influential factors on post-M&A IS integration has been proposed. The proposed model categorizes the factors into perspectives of M&A, strategy, organization, HRM and IS, and provides an empirical evaluation of each factor on the success of IS integration based on comparative case studies.

The Study on the Organizational Integration of the Information Related Operations in University (대학의 도서관과 전자계산소 및 관련기구의 조직 통합에 관한 연구)

  • 김성수;김윤실
    • Journal of the Korean Society for information Management
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    • v.14 no.1
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    • pp.125-159
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    • 1997
  • The purpose of the research was to investigate the organizational integration process of the university library, computer center and other informa ion related operations. The research process follows : first, the literature review of the organizational integration of the information related operations. second, analysis of the organizational integration in Korea. third, the organizational integration of information related operation in US and Japan, then the case analysis of information related organizational integrations in Korea. This process lead us to point out few problems and pitfalls that could occur in the integration procedure. The total integration procedure has turned out to be the most effective in the University environment. And for the management of fully integrated organization. Vice-President and Chief Information Officer, - who is reponsible to suggest vision, leadership and ability to cope with the complex nature of the future information society - was strongly suggested.

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A Study on the Integration of Quality Management and Product Safety Management System based on International Standards (국제 표준 기반하에서 품질경영과 제품안전경영 시스템의 통합 구축 방안)

  • Jung, Sung Hwan
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.2
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    • pp.124-131
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    • 2021
  • In the recent business environment, risks related to product safety problems are increasing. These are arising from various factors such as increasing product and production complexity, supply chain diversification, enhanced PL (product liability) law and strengthening regulations of the government. Accordingly, ISO (international organization for standardization) published standards of PSMS (product safety management system) for suppliers such as ISO 10377 and ISO 10393. Meanwhile, the ISO 9001 QMS (quality management system) was revised in 2015, and it has established itself as an effective tool that can consistently meet the various requirements of stakeholders and promote customer satisfaction. This study aims to suggest an integration framework of QMS and PSMS based on the recent ISO international standards. To this end, firstly, the relationship between QMS and PSMS is studied based on the quality and product safety definitions, PDCA (plan-do-check-act) cycle and risk-based thinking. Secondly, the requirements of ISO 10377 and ISO 9001 are compared and classified as the common and ISO 10377 specific requirements. Finally, integration steps of two systems are suggested and guidelines that can systemize the integrated requirements are presented in the aspect of processes and documentation. This study is expected to be used as a guideline that helps companies those have already acquired QMS certification to build an international-level product safety management system early.

Korea waterworks intergration promotion plan based on case analysis (수도사업 통합 사례 분석을 통한 수도사업 통합 추진 방안)

  • Kim, Kyunglok;Kim, Younghee
    • Journal of Korean Society of Water and Wastewater
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    • v.36 no.5
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    • pp.275-287
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    • 2022
  • In order to overcome the small scale of Korea waterworks and to achieve comprehensive improvement and innovation transformation, the waterworks integration was reviewed. The effect of consolidation was confirmed by the integration of the water supply business in the southern Gangwon region and the western Gyeongnam region in Korea, such as an increase in the flow rate and a decrease in the production unit cost. After facing management and service limitations overseas, more than 1,000 small-scale waterworks projects in the UK were integrated into 27 waterworks providers, and Japan also revised the Waterworks Act in December 2019 and is in the process of integrating waterworks. It is considered appropriate to promote the integration of waterworks projects in Korea by respecting the autonomy of local governments, but using a participatory method, a win-win method, and a linkage method. For the integration of waterworks projects, three strategies are proposed: First creating a national foundation for integration (revision of the Waterworks Act), Second establishing a waterworks integration strategy led by local governments, Third forming an external consensus and providing incentives for participation.

Development of a Call Center System using CTI : A Proxy Driving System (CTI를 이용한 콜센터 시스템 개발 : 대리운전 시스템)

  • Park, Sang-Sung;Jung, Won-Gyo;Shin, Young-Guen;Jang, Dong-Sik
    • IE interfaces
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    • v.20 no.3
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    • pp.309-314
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    • 2007
  • By an explosive increase of proxy driving, customers require the quick and correct services of call center. But because most call centers have an unsystematic management system, grievance of customers is continually increasing. To solve these problem, we constructed a call center system of proxy driving that is based on CTI (Computer Telephony Integration) in this paper. The proposed system is constructed using CID (Caller Identify Display) terminal, SMS (Short Message Service) and call center management program etc. Customer service level could be improved through efficient customer management by using the proposed system. Also it could be convenient and easy to implement customer management, order management, staff management, SMS and settlement of accounts.

A study on how to find new project of Six Sigma (식스 시그마 프로젝트 개발에 관한 연구)

  • Lim, Sung-Uk;Yoon, Seong-Pil;Kim, Chang-Soo
    • Journal of the Korea Safety Management & Science
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    • v.8 no.5
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    • pp.27-56
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    • 2006
  • Prior to Six Sigma, many companies had adopted a policy management method designed to manage business performances through the top-down deployment of management policies. This policy management method and the Six Sigma CTQ Flow Down will make a good combination when their merits are developed and systemized as the management innovation program which enables to set up innovation targets along with management targets in the stage of strategic planning and to participate all the personnel from top management down in achieving th targets. This paper will help the companies implementing Six Sigma improve their management constitutions and achieve better management performances through the integration of policy management and Six Sigma.

The Hybrid Knowledge Integration Using the Fuzzy Genetic Algorithm

  • Kim, Myoung-Jong;Ingoo Han;Lee, Kun-Chang
    • Proceedings of the Korea Database Society Conference
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    • 1999.06a
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    • pp.145-154
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    • 1999
  • An intelligent system embedded with multiple sources of knowledge may provide more robust intelligence with highly ill structured problems than the system with a single source of knowledge. This paper proposes the hybrid knowledge integration mechanism that yields the cooperated knowledge by integrating expert, user, and machine knowledge within the fuzzy logic-driven framework, and then refines it with a genetic algorithm (GA) to enhance the reasoning performance. The proposed knowledge integration mechanism is applied for the prediction of Korea stock price index (KOSPI). Empirical results show that the proposed mechanism can make an intelligent system with the more adaptable and robust intelligence.

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A methodology for view integration in manufacturing database design (제조 데이타베이스 설계에서의 뷰 통합 방안)

  • 신기태;박남규;박진우
    • Korean Management Science Review
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    • v.11 no.3
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    • pp.87-102
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    • 1994
  • Conceptual database design is an important activity because the performance of a DBMS heavily depends on the proper design of the database, and view integration is one of the most important phases of conceptual database design. During this phase, the individual views designed by separate user groups are integrated into a global view for the entire system. After the view integration, a database schema must be validated before it becomes a stable product of the design. In this paper, a methodology for view integration an validation is suggested. The individual views are modeled by entity-relationship model. The entities are integrated according to their name and domain information. After that, the relationships are merged by their constraints. We also present a methodology for checking redundant relationships which has an algorithmic description.

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의사결정지원시스템에서의 다단계 모형 통합에 대한 연구

  • 권오병
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1997.10a
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    • pp.101-104
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    • 1997
  • Providing information on corporate level decision making for multiple decision makers in a consistent way is essential in Decision Support Systems. However, since the decision makers have different background and knowledge, the models used by them are also different in representation models. This makes the decision makers require a lot of efforts for model integration in an integrated decision making. The purpose of this paper is to propose an integration mechanism for synthetic use of multi-abstraction level decision making models. The proposed integration mechanism consists of model interpretation phase, model transformation phase and model integration phase. Specifically, the model transformation phase is divided into model tightening mode which gather information to makes a model transformed into upper level model, and model relaxing mode which makes lower level model.

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The Hybrid Knowledge Integration Using the Fuzzy Genetic Algorithm

  • Kim, Myoung-Jong;Ingoo Han;Lee, Kun-Chang
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 1999.03a
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    • pp.145-154
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    • 1999
  • An intelligent system embedded with multiple sources of knowledge may provide more robust intelligence with highly ill structured problems than the system with a single source of knowledge. This paper proposes th hybrid knowledge integration mechanism that yields the cooperated knowledge by integrating expert, user, and machine knowledge within the fuzzy logic-driven framework, and then refines it with a genetic algorithm (GA) to enhance the reasoning performance. The proposed knowledge integration mechanism is applied for the prediction of Korea stock price index (KOSPI). Empirical results show that the proposed mechanism can make an intelligent system with the more adaptable and robust intelligence.

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