• Journal of Information Technology Services
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• v.13 no.4
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• pp.289-308
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• 2014

Mobile instant messaging (MIM) has been widely used in modern society due to its portability, speed and ease of use. In addition to simple text-based messaging, mobile instant message has now expanded to include graphics, images, and video. Many instant message service providers attempt to differentiate their service by providing an unique emoticon. Therefore, understanding the factors that affecting the continuous usage of emoticon is essential to capture users' interest. There is relatively little study on emoticon in information systems field. Hence, this study attempts to explore the continuous usage of emoticon through exploring the property of emoticon and usage motivation of emoticon. Based on the results, this study attempts to demonstrate practical implication of marketing on understanding user interest to mobile instant messenger service provider.

• Research in Community and Public Health Nursing
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• v.30 no.4
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• pp.571-580
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• 2019

Purpose: The purpose of this study is to examine the mediating effects of emotional venting via instant messaging (IM) and positive emotion in the relationship between negative emotion and depression. Methods: Online survey was conducted in Korea between 2 April and 7 April 2019. To obtain samples with representativeness, data were gathered by the professional research firm. A total of 250 Koreans were participated in this study. The collected data were analyzed using descriptive statistics, Pearson's correlation coefficients, and SPSS PROCESS macro to test the mediating effects. Results: This study analyzed the direct/indirect effects of negative emotion on emotional venting via IM, in the relationship between positive emotion and depression. Negative emotion had indirect effects on depression through emotional venting via IM and positive emotion. Both emotional venting via IM and positive emotion had dual mediating effects in the influence of negative emotion on depression. Conclusion: These results suggest that it is important to manage negative emotion to prevent depression. Also, this study confirmed that emotional venting via IM is a powerful factor influencing emotional recovery.

• Journal of Intelligence and Information Systems
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• v.17 no.4
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• pp.193-212
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• 2011

Mobile instant messaging service is surfacing to an important keyword in the mobile market together with popularization of Smart phones. Mobile instant messaging service in Korea has become popular to the degree of 87.9% usages from total Smartphone holders, and it is expected that using populations will be more enlarged afterwards if considering a fact that its populations of Smartphone is continuously being increased after exceeding 10 million persons (Trend Monitor, June 2011). In the instant messaging market where competitions have been deepened day by day, raising customer's royalties will be the key for company's business survivals and goals of corporate marketing strategies. It could be said that understanding on which factors affect to customer retentions and royalties is very important. Specially, as changing status is being progressed very quickly in case of innovative mobile services like the instant messaging service, research necessities on how many do consumers use the services after accepting them, how much do consumers use them variously, and whether does it connect to long-term relations have been increased, but studies on such matters are in insufficient situations actually. Therefore, this study examined on which effects were affected to use-diffusion and loyalty factors from perceived customer vales' factors having been occurred after accepting the mobile instant messaging service, namely 'functional value', 'monetary value', 'emotional value', and 'social value'. Also, the study looked into what kind of roles do the service usage and using variety play to service's continued using intents as a loyalty index, recommending intents to others, and brand switching intents. And then the study laid the main purpose in trying to provide implications for enhancing customer securities and royalties on the mobile instant messaging service through research's results. The research hypotheses are as follows; H1: Perceived values will affect influences to royalties. H2: Use-Diffusion will affect influences to loyalty. H3: Perceived value will affect influences to loyalty. H4: The use-diffusion will play intermediating roles between perceived values and loyalty. Total 276 cases among collected 284 ones were used for the statistical analysis by SPSS ver. 15 package. Reliability, Factor analysis, regression were done. As the result of research, 'monetary value' and 'emotional value' affected to 'usage' among perceived value factors, and 'emotional value' was appeared as affecting the largest influence. Besides, the usage affected to constant-using intents and recommending intents to others, and using varieties were displayed as affecting to recommending intents to others. On the other hand, 'Using' and 'Using diversity' were appeared as not affecting to 'brand switching intentions'. Meanwhile, as the result of recognizing about effects of perceived values on the loyalty, it was appeared such like 'continued using intents' affected to'functional value', 'monetary value', and 'social value' first, and also 'monetary value', 'emotional value', and 'social value' affected to 'recommending intents to others'. On the other hand, it was shown such like only 'social value' affected influences to 'brand switching intents', and thus contrary results with the factor 'constant-using intents' were displayed. So, it seems that there are many applications to service provides who are worrying about marketing strategies for making consumer retains (constant-using) and new consumer's inductions (brand-switching intents). Finally, as a result of looking into intermediating roles of the use-diffusion factor in relations between conceived values and royalties at hypothesis 4, 'using' and 'using diversity' were displayed as affecting significant influences all together. Regarding to research result's implications, for expanding and promoting continued uses of the mobile instant messaging service by service providers: First, encouraging recognitions on the perceived value connected to users' service usage are necessary. Second, setting up user's use-diffusion strategies are required so as to enhance the loyalty after understanding a fact that use-diffusion patterns affecting to the service's loyalty are different. Finally, methods of raising customer loyalties and making constant relationships have to be grouped by analyzing on what are the customer value's factors that can satisfy users in competitive alterations.

• Journal of the Korea Society of Computer and Information
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• v.14 no.9
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• pp.67-74
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• 2009

The presence informations of users of Instant Messaging System In SIP(Session Initiation Protocol) environment are obtained by presence server, and message waiting indication event package is used to provide various message informations stored in the message server. In this paper, I have proposed a new method in which Extended CPL(Call Processing Language) has been applied to presence service to provide various functions to the users. A user of Instant Messaging System subscribes presence information and CPL scripts which describe his requirements, and presence server executes CPL scripts when instant messaging service is subscribed and notifies presence informations. Several CPL operation tags are added, and therefore various services which combine presence service and call processing can be provided in this system. Furthermore a new method has been proposed in which message server and presence server correlate in Instant Messaging System. When changes of message status informations occur, message server send these informations to the presence server, and presence server provides both presence informations and message status informations in extended format. As this method can be a substitute for message waiting indication event package, the system operating efficiency can be increased. The performance of this proposed system is evaluated by experiments.

• International Journal of Knowledge Content Development & Technology
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• v.4 no.2
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• pp.25-47
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• 2014

The goal of the present study is to explore IM interruption by relating it to media choices and purposes of IM use in the workplace. Two major media choice concepts were: media richness and social influence; while four purposes of IM use were: organization work, knowledge work, socializing, and boundary spanning activities. Data (N = 283) were collected via a combination of convenience and snowball sampling of "computer-using workers" in Taiwan, based on the Standard Occupational Classification system published by the Taiwan government. Results indicated that media choice works better than purpose of IM use to explain IM interruption. Among them, social influence was the best predictor to IM interruption in the workplace. In addition, instant feedback and personalization provided by IM, and IM usage for the purposes of knowledge work and socializing, also relate to IM interruption in the workplace.

• Journal of KIISE:Information Networking
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• v.33 no.3
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• pp.257-268
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• 2006

In this paper, we have designed and implemented mobile instant messenger which has extensible presence service capability. Most previous work on instant messaging system has some limitation with regard to interoperability and extensibility. To solve these problems, we have employed the presence service architecture of IETF. In order to provide extensible presence capability in the wireless mobile communication, we have employed the presence service attributes which are defined in OMA's IMPS architecture. In particular, we have designed and implemented the presence service libraries for manipulating the presence information in response to user's requirement. finally, we have developed the wireless E-mail service, employing the presence service architecture, to verity the extensibility.

• Journal of Korea Multimedia Society
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• v.20 no.5
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• pp.808-826
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• 2017

Most of conventional DSS's(Digital Signage Systems) have been built based on LAMP framework. Recent researches have shown that MEAN or MERN stack framework is simpler, more flexible, faster and more suitable for web-based application than LAMP stack framework. In this paper, we propose a design and implementation of MEARN (ME(A+R)N) stack-based real-time digital signage system, MR-DSS, which supports handing real-time tasks like urgent/instant messaging, system status monitoring and so on, efficiently in addition to conventional digital signage CMS service tasks. MR-DSCMS, CMS of MR-DSS, is designed to provide most of its normal services by REST APIs and real-time services like urgent/instant messaging by Socket.IO base under MEARN stack environment. In addition to architecture description of components composing MR-DSS, design and implementation issues are clarified in more detail. Through experimental testing, it is shown that 1) MR-DSS works functionally well, 2) the networking load performance of MR-DSCMS's REST APIs is better compared to a well-known open source Xibo CMS, and 3) real-time messaging via Socket.IO works much faster than REST APIs.

• Proceedings of the Korea Association of Information Systems Conference
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• 2003.11a
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• pp.41-54
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• 2003

This study examines group process patterns when Instant Messaging is used for decision-making, and examines how these patterns are associated with creative solutions to problems. Our research suggests that certain communication behavior of a group, when appropriately organized, can enhance creative production of outcomes. A qualitative analysis is conducted on communication patterns based on text-based conversation protocols. Specifically, this research tries to extend existing studies on group-work by focusing on the interactive communication process among participants. Study results include that the production of creative outcome depends on the temporal sequence of discussion pattern among group members. (1) Appropriate control of the discussion process is essential to obtain a high level of performance. (2) It is also important to set up discussion rules and rules for the use of communication medium in the early stages of the discussion . (3) Active participants use various protocol types while less-active members rely mainly on 'cognitive' protocols.

• Journal of Korea Society of Digital Industry and Information Management
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• v.5 no.4
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• pp.27-37
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• 2009

This paper is about the architectures of an extensible and scalable home automation system which is based on instant messaging. The extensibility is the most important feature of the system because there are very diverse appliances at home and they can be added or replaced with other products frequently. For the extensibility, we propose façade architecture for communication, distributed agent architecture for the system, layered architecture for agents, and bridge architecture for wrapping existing facilities. Using these architectures, we reduce the system complexity and get the extensibility to add new products with least cost. Furthermore, we also introduce our prototype system and show that it is extensible.

• Journal of the Korea Society of Computer and Information
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• v.23 no.4
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• pp.81-88
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• 2018

In this paper, we present some problems with the Groupware Messenger functionality based on dot net 2.0 and implement a new design structure to solve them. They include memory leakage, slow processing, and client window memory crash. These problems resulted in the inconvenience of using instant messaging and the inefficient handling of office tasks. Therefore, in this paper, instant messaging functionality is implemented according to a new design architecture. The new system upgrades dot net 4.5 for clients and deploys the new features based on MQTT for the messenger server. We verify that the memory leak problem and client window memory crash issues have been eliminated on the system with the new messenger functionality. We measure the amount of time it takes to bind data to a set of messages and evaluate the performance, compared to a given system. Through this comparative evaluation, we can see that the new system is more reliable and performing.