• 제목/요약/키워드: Information system success

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정보시스템 개발에 필요한 비즈니스 분석 역량 연구: IPA 기법을 활용하여 (A Study of Business Analysis Competencies for Information Systems Development: Using IPA Techniques)

  • 박준;정승렬
    • 경영정보학연구
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    • 제20권3호
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    • pp.17-31
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    • 2018
  • 최근 비즈니스의 경쟁 우위를 확보하기 위한 정보시스템 프로젝트의 성공 여부가 많은 이해관계자들에게 매우 중요해지고 있다. 정보시스템 프로젝트 성공에 관심을 갖는 주요 이해관계자는 일반적으로 시스템이 필요한 사용자, 이를 구축하는 개발자, 그리고 정보시스템 프로젝트 성공을 책임지는 관리자가 있다. 그런데, 최근 이러한 이해관계자들 간의 가교 역할을 수행하는 비즈니스 분석가의 필요성이 늘어나고 있다. 하지만 정보시스템 프로젝트 관리자와 개발자와 관련한 역량에 대한 연구는 많이 진행된 반면, 최근 늘어나고 있는 비즈니스 분석가의 역량에 대한 연구는 많이 진행되지 않고 있다. 본 연구는 정보시스템 프로젝트에 투입되는 비즈니스 분석가에게 필요한 역량은 무엇이고, 비즈니스 분석가에 대한 이해관계자들의 기대치와 만족도의 수준과 그 차이를 연구하고, IPA 기법을 활용하여, 비즈니스 분석가들이 집중적으로 개발해야 할 역량과 그렇지 않은 역량이 무엇인지를 조사하는 것이다. 본 연구 결과는 최근 정보시스템 프로젝트에 투입되는 비즈니스 분석가들에 대한 채용, 평가 및 교육에 필요한 역량 모델 또는 교육 프로그램 개발에 기초적인 정보를 제공하는데 큰 기여를 할 수 있을 것으로 확신한다.

온라인 목록 검색 행태에 관한 연구-LINNET 시스템의 Transaction log 분석을 중심으로-

  • 윤구호;심병규
    • 한국도서관정보학회지
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    • 제21권
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    • pp.253-289
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    • 1994
  • The purpose of this study is about the search pattern of LINNET (Library Information Network System) OPAC users by transaction log, maintained by POSTECH(Pohang University of Science and Technology) Central Library, to provide feedback information of OPAC system design. The results of this study are as follows. First, for the period of this analysis, there were totally 11, 218 log-ins, 40, 627 transaction logs and 3.62 retrievals per a log-in. Title keyword was the most frequently used, but accession number, bibliographic control number or call number was very infrequently used. Second, 47.02% of OPAC, searches resulted in zero retrievals. Bibliographic control number was the least successful search. User displayed 2.01% full information and 64.27% local information per full information. Third, special or advanced retrieval features are very infrequently used. Only 22.67% of the searches used right truncation and 0.71% used the qualifier. Only 1 boolean operator was used in every 22 retrievals. The most frequently used operator is 'and (&)' with title keywords. But 'bibliographical control number (N) and accessionnumber (R) are not used at all with any operators. The causes of search failure are as follows. 1. The item was not used in the database. (15, 764 times : 79.42%). 2. The wrong search key was used. (3, 761 times : 18.95%) 3. The senseless string (garbage) was entered. (324 times : 1.63%) On the basis of these results, some recommendations are suggested to improve the search success rate as follows. First, a n.0, ppropriate user education and online help function let users retrieve LINNET OPAC more efficiently. Second, several corrections of retrieval software will decrease the search failure rate. Third, system offers right truncation by default to every search term. This methods will increase success rate but should considered carefully. By a n.0, pplying this method, the number of hit can be overnumbered, and system overhead can be occurred. Fourth, system offers special boolean operator by default to every keyword retrieval when user enters more than two words at a time. Fifth, system assists searchers to overcome the wrong typing of selecting key by automatic korean/english mode change.

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국방품질경영시스템 성공요인의 탐색 (An Exploratory Study on the Success Factors of Defence Quality Management System)

  • 박종훈;이상천
    • 산업경영시스템학회지
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    • 제41권4호
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    • pp.160-170
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    • 2018
  • This paper is an exploratory study on the success factors of Defence Quality Management System (DQMS) which is the certification system granted by the military for improving the quality of munitions. DQMS is established by adding military requirements to the ISO standard, thus, we especially focus on the additional requirements to figure out success key factors of DQMS certification. The 51 additional requirements of Korean Defense Specification (KDS) are empirically investigated from 67 companies that acquired DQMS certification. Firstly, we conduct an independent t-tests on 51 additional requirements of KDS 0050-900-3 to determine if there is a difference between an easily certified company and a hard-to-certify company, and obtain 8 requirements such as 'Internal propagation of performance', 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Documentation of equipment management', 'Inventory management', 'Packaging and identification', 'Guarantee of access to internal audit result for customers', 'Notification to the customer for improper product.' Secondly, we carry out an factor analysis to the 51 additional requirements for classification, and figure out that 4 requirements among the 8 requirements above mentioned are grouped together in the same factor. The 4 requirements are 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Packaging and identification', and 'Guarantee of access to internal audit result for customers.' The result of this paper will provide useful information to the company preparing for DQMS.

IPTV의 품질이 지속적인 사용의도에 미치는 영향 (Quality of IPTV Affecting the Intention to Continuous Using)

  • 변대호
    • 한국IT서비스학회지
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    • 제10권1호
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    • pp.73-88
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    • 2011
  • Continuous usages of Internet Protocol Television(IPTV) is regarded as one of key factors for IPTV success. Quality improvement and increasing user satisfaction are generally contributed to intention to continue using of innovation technology. We classify the quality constructs into information quality, service quality, system quality, and experience quality and find how these constructs affect on user satisfaction and intention to continue using of IPTV. We perform factor analysis to IPTV users by developing a causal relationship model and defining measurement variables for the constructs. Through regression analysis, we found information quality and experience quality are significant to affect on intention to continue using of IPTV.

품질성공요소가 경영성과에 미치는 영향에 관한 비교연구 : 기업규모를 중심으로 (A Comparative Study of the Success Factors of Quality on Business Performance : Focused on Business Scale)

  • 고영학;정영배
    • 산업경영시스템학회지
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    • 제35권3호
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    • pp.225-233
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    • 2012
  • The purpose of this study is to observe effect on a result of a business performance depending on the business scale and the success factors of quality. Verified hypothesis of the quality of success factors and business performance are conducted in order to conduct this research. The results of hypothesis testing can be summarized as follows : First, depending on the size of the company, quality of corporate success factors in the management and significant positive was verified to be in effect. Second, depending on the size of the small business companies' human resource management, product/process is significantly positive in effect and medium companies' quality information, quality of suppliers in the commercialization of technology is significantly positive in effect. Third, depending on the size of the small business companies' human resource management, product/process financial performance is significantly positive in effect and mid-sized companies, suppliers in the quality significantly positive show the influence of financial performance. The results of measurement through the size of the enterprise and the successful factors of quality impacts on business performance directly.

대학정보시스템의 도입성과에 영향을 미치는 요인에 관한 연구

  • 강문석;정영수;정철호
    • 한국데이타베이스학회:학술대회논문집
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    • 한국데이타베이스학회 2010년도 춘계국제학술대회
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    • pp.65-74
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    • 2010
  • Most university has provided the information system that fit with their university peculiarity only, but there is not proper evaluation on the user satisfaction by that. In this study, first of all, it analysed which factors give satisfaction to the users when university operated the information systems and inquired the needed outcome variables in order to operate successful university information system. Through the inquisition of fitting supposition, we got something that organizational support and computer self efficacy which is personal factors were effected as an affirmative side to make a user satisfactions of information system. In more detail, organizational support and personal factors effected as an affirmative side to the quality of information system. And, so the quality of information system was influenced to user satisfaction that it raised the work result and increased the work products in organization through personal outcomes.

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재택근로의 전망과 과제 -새로운 노동양식으로서의 정책적 접근- (Prospects of the Teleworking and major Issues -Teleworking as a New Mode of Labor-)

  • 류영달
    • 가족자원경영과 정책
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    • 제2권2호
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    • pp.93-103
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    • 1998
  • The purpose of this study is to explain changes in the mode of labor brought abut with the advance of information society and to suggest policies for the success of teleworking. It is likely that more and more people in advanced countries will be involved in some form of teleworking office workers use computers for handling dat, which is then transmitted over a telecommunications like to client or employer located some distance away. Though teleworking is becoming populer rapidly, it still has many problems to solve. In the conclusion, the paper suggests some measures to be taken for a successful teleworking system. (1) The first step is to establish a special team for the teleworking pilot. And probably the telework center will be most useful type for the pilot. (2) Some protections for teleworkers should be designed against discrimination in employment and occupation. (3) Some institutional arrangements such as tax benefits and incentive system are required for the success of teleworking system. (4) Maintaining competitiveness-faster services and lower cost-should be the first priority. (5) There should be a retraining and education system in the national level for the teleworkers to learn new IT applications.

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DEVELOPMENT OF INFORMATION FLOW RETRIEVAL SYSTEM FOR LARGE-SCALE AND COMPLEX CONSTRUCTION PROJECTS

  • Jinho Shin;Hyun-soo Lee;Moonseo Park;Kwonsik Song
    • 국제학술발표논문집
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    • The 5th International Conference on Construction Engineering and Project Management
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    • pp.648-651
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    • 2013
  • The information generated in large-scale and complex construction projects are transferred continuously and transformed into project products on the long span life cycle. Therefore, information flow management is related with the success of project directly. However, certain characteristics of large-scale and complex construction projects make the solving the problem more difficultly. Although several information retrieval systems support the information management system, it is not suitable to grasp information flows. Hence, we developed an information retrieval system specialized with the information flow based on a preceding research. The system consists of a relation-based database and the process information transferring relation inference application module. The system enables project managers to manage the entire project process more efficiently and each project member to work their own task being served the information flow retrieval results.

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태블릿 매거진의 품질요인이 지각된 유용성, 사용자 만족, 지속적 사용의도에 미치는 영향 (Impact of Tablet Magazine's Quality Factors on Perceived Usefulness, User Satisfaction and Intention to Continued Use)

  • 이승준;김이환;박주석;박재홍
    • 한국정보시스템학회지:정보시스템연구
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    • 제24권2호
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    • pp.117-138
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    • 2015
  • Purpose The number of Tablet PC users has recently increased in steep, which started to offer media companies more opportunities to enter into a new business field. Based on Information System Success model, this study finds that tablet magazine's quality factors influence perceived usefulness, user satisfaction and intention of continuous use. Design/methodology/approach We conducted a survey for 20-40's Tablet PC users. After pilot study, we analyzed the main survey data by using SPSS 18.0 and AMOS 18.0, and employed structural equation modeling to test the hypotheses. Findings Our research results are summarized as follows : First, information quality has a positive impact on user satisfaction, but not on perceived usefulness. Second, service quality has a positive impact on perceived usefulness, but not on user satisfaction. Third, perceived usefulness positively influences user satisfaction. Fourth, user satisfaction positively influences the intention of continuous use. In particular we found that Tablet PC usage experience had a moderating effect on the relationship between perceived usefulness and user satisfaction.

중소기업의 정보시스템 도입과 실행과정에 대한 사례연구 : 화천기공을 중심으로 (An Exploratory Study on Information System Adoption and Implementation in a Small and Medium Enterprise : A Case of Hwacheon)

  • 김재전;조건;조성도;고준;이상준;이길형
    • 지식경영연구
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    • 제10권4호
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    • pp.185-207
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    • 2009
  • One of the most important issues in a small and medium sized enterprise (SME) is to identify how to apply IT to the organization so that it maximizes the effectiveness of IT. In general, a large company mainly plans to adopt, implement, and stimulate a new IT in a viewpoint of advanced IT system's capability for maximizing the effectiveness of IT. However, SME requires a totally different approach since SME's situation is different from a large enterprise's one. In this study, we investigate several factors that have an influence on the successful IT adoption and implementation of a SME through the case of Hwacheon. We also find out that CEO's support, CEO-initiating strategic meeting, IT development ability, and organizational compatibility in the introduction stage of IT are relatively more important than those in the implementation stage of IT, whereas IT flexibility, system quality, training and support, overcoming organizational resistance and performance improvement in the implementation stage of IT play critical roles in the IS success. Our results show that the advance of IT may not guarantee the success of IT implementation.

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