• Title/Summary/Keyword: Information system success

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Organizational Citizenship Behavior in the ERP System Context: The Relationships between Work Efficiency, Information Quality, Intention of IT Innovation, and Organizational Citizenship Behaviors (ERP시스템 영역에서의 조직시민행동: 업무효율성, 정보의 질 및 IT혁신의도와의 관계)

  • Yoon, Cheol-Ho
    • Asia pacific journal of information systems
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    • v.16 no.3
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    • pp.29-47
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    • 2006
  • Many companies have been implementing Enterprise resource planning (ERP) systems for their organizational transformation in order to survive and achieve strategic advantages in an increasing competitive business environment. Thus, it is meaningful to identify factors that affect ERP system operation positively. Organizational citizenship behaviors (OCB) are discretionary, extra-role behaviors of employees which go beyond the prescribed formal roles, and are known as to be the contribution factors for organization performance. The purpose of this study is to develop the measurements for the OCB constructs in ERP system context and empirically test the relationships between the OCB construct and ERP system success. The four constructs - altruism, conscientiousness and courtesy, civic virtue, and sportsmanship - and fifteen measurements on the OCB were developed based on previous studies (i.e. Organ 1988) and empirically verified by confirmatory factor analysis. The results of testing the relationships between the OCB and ERP system success show that the OCB have a significant direct impact on the information quality and intention of IT innovation while they have an indirect impact on work efficiency mediated by information quality. This study enhances the OCB model into information system arena and helps better understand the user behaviors of information systems.

Success Factors for Social Shopping: From the Combined Perspective of Social Capital Theory and Information System Success Model (소셜쇼핑의 성공요인: 사회적 자본이론과 정보시스템 성공모델의 관점에서)

  • Lee, Jungmin;Lee, Jae-Nam
    • Knowledge Management Research
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    • v.12 no.5
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    • pp.41-57
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    • 2011
  • Social commerce is simply a kind of e-commerce by adopting SNS(Social networking service). It has been spread as SNS is widely used all over the world. In this situation, companies attempt to make the best use of social commerce to understand its advertising effect and to sell more products and/or services they provide. Although social commerce is a recent trend in Korea, it is necessary for companies to find a way to effectively adopt and utilize the social commence. Therefore, the focus of this study is to identify critical success factors for social shopping. We generated 40 items to measure 8 constructs. Using data collected from 300 respondents who have experienced both SNS and social shopping, we analyzed our model and its hypotheses. The analysis result shows that social shopping customers don't use SNS to get information when they purchase products and/or services in social shopping web sites.

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An Empirical Study on Critical Success Factors in Internet Shopping Mall (인터넷쇼핑몰 성공요인에 관한 실증적 연구)

  • Kim, Chi-Ho;Eom, Kwang-Yeol
    • International Commerce and Information Review
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    • v.7 no.1
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    • pp.3-18
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    • 2005
  • The purpose of this study is to investigate the determinants of critical success and to analyze the main factors which are affecting the successful implementation of Internet shopping mall. The major findings of empirical analysis are as follows : 1) The degree of searching easuness in the internet shopping mall is statistical significance. 2) The degree of customer response is the important success factor. 3) The speed of connection exert a beneficial influence upon the performance of shopping mall. 4) The standard of security system is be in direct proportion to the performance of shopping mall The result of this study will be useful for the chief executive officers to make more rational decision making for e-Business strategies is related to the Internet shopping mall. The paper also strives to provoke debate in this area with to encouraging further research on the topic.

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Analysis of ERP(Enterprise Resource Planning) Implementation and Project Critical Sucess Factor (ERP구축과 프로젝트 구성 성공요인 분석)

  • Kim, Dong-Il;Choi, Seung-Il
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.11
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    • pp.4770-4777
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    • 2011
  • Recently a rapidly changing business environment, business strong ability and operating an integrated information system is actively made. However, the result of the success factors affecting the overall project, but a study to analyze the project's success is not enough. In this study, the project implementation and operation of the critical success factors that can occur in the analysis of research and practice leading to the combination of variables derived from empirical studies find and isolate the success factors were over. Present study came from existing projects that can be the integrated system, representation factors affecting the implementation and operation of business processes in order to analyze the elements and procedures, performance capabilities of the organization, consultants and professionals involved with other related variables were analyzed by injecting. In this study, the consultants and experts showed that the variables are very significant rather than the organization's ability to perform business processes and procedures. This study will give a guideline as future success factors for building an integrated system of professional experiences.

Scheduling Algorithm for WDM-PON in SUCCESS Network Architecture (SUCCESS 네트워크 구조에서의 WDM-PON을 위한 스케줄링 알고리즘)

  • Kim, Hyun-Sook
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.30 no.7B
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    • pp.427-432
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    • 2005
  • Emerging high broad band multimedia service with high quality has led to demand for challenge of optical access network and Passive Optical Network is one of the most important technologies for future optical access network. In this paper, we study the scheduling algorithm for WDM-PON in SUCCESS network architecture, a next generation hybrid WDM/TDM optical access network architecture. Due to economic implementation of this architecture, the shared resources efficiently need to be assigned and then we propose the efficient scheduling algorithm based on specific architecture and characters of SUCCESS. We evaluate and analyze the performance in terms of the average packet delay and throughput of the whole system.

An Empirical Study on Success Factors of Special-Purpose Mobile Applications: Focusing on the Mobile Campus Application of A University (특수목적용 모바일 앱의 성공요인에 관한 실증연구: A 대학교 모바일 캠퍼스 앱을 중심으로)

  • Cho, Woo-Chul;Lim, Jay-Ick;Yang, Sung-Byung
    • Knowledge Management Research
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    • v.15 no.3
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    • pp.13-36
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    • 2014
  • Recently, with the increasing popularity of smartphones, mobile applications have been being used in various sectors. In these environments, some mobile applications are being made for special purposes. The mobile campus application is one exemplary type of such special-purpose mobile applications, which have unique characteristics that allow only designated users, belonging to a specific group, to access and use relevant knowledge. The aim of this study is to identify and investigate critical success factors of mobile campus applications based on the DeLone & McLean's information systems (IS) success model and to find unique characteristics of mobile campus applications, compared to general-purpose mobile applications. In order to empirically test our research model, 199 samples were collected from students who actually had experience of using the mobile campus application of A university at least once. The findings of the structural equation modeling using SmartPLS 2.0 confirmed the DeLone & McLean's IS success model, with the exception for relationships between service quality and user satisfaction/intention to use. Moreover, the moderating role of sense of belonging to school on the relationships between quality-related factors (i.e., information, system, and service qualities) and success-related factors (i.e., user satisfaction and intention to use) was examined.

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Success Factors Analysis of Domestic Franchise Business - A Study on the CEO of Kwangju and Jeonnams -

  • Song, Ji-Hyun;Jo, Gye-Beom
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.4
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    • pp.155-165
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    • 2018
  • In this paper, We conducted to find out what factors may affect the development of franchise businesses by reviewing the success factors of the domestic franchise business. The research was conducted by the CEOs of Gwangju and Jeonnam Franchise Business and a total of 137 items were used in the empirical analysis. Factors influencing success of the franchise business were designed in five areas : ability of the franchise CEO, franchise system, brand management, capacity of the parent store, and product differentiation. We conducted multiple regression analysis and simple regression analysis for the research assumptions, Validation of the relationship between variables revealed that the ability of the franchise CEOs, franchise systems, brand management, and product differentiation did not significantly affect the increase in member sales, so the ability of the shareholders to increase their sales was important. However, the impact on revenue growth at franchise headquarters has all been significant, The increase in sales of franchises has a significant influence on the increase in profits of franchise headquarters, the report said. It was also found that an increase in the sales of franchises has a significant influence on the success of franchises. Finally, it was revealed that increasing profits at franchise headquarters significantly affects the success of the franchise business.

A Study of the Employee's Attitude Toward Operation of the Hospital Material Requirements Planning System(HMRPS) in University Hospitals (병원 종합 물류시스템 운영에 대한 관련직원들의 인식)

  • Lee, Kwang-Yong;Yu, Seung-Hum;Sohn, Tae-Yong
    • Korea Journal of Hospital Management
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    • v.4 no.2
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    • pp.266-285
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    • 1999
  • The purpose of this study is to identify influencing factors for successful introduction, implementation and management of HMRPS through assessment of the employees attitude toward HMRPS in technical, administrative, and organization behavioral areas. Data were collected from 157 HMRPS employee members' self-reporting questionnaire in three university hospitals in the city of Seoul and Kyonggi Province from November 5 to November 10, 1997. Relevant literature on industry company MPR system theory was reviewed to develop the theoretical framework. The results were as follows: The employee's recognition of tangible benefit were more significantly influenced success than intangible benefit for successful operation relating the HMRPS. Concerning the employee's recognition of the successful HMRPS and the factor of influenced success was significantly positive correlation between tangible and intangible benefits and success factor in technical, administrative, and organizational behavior area. This study showed that major factor affecting the employee's recognition of tangible and intangible benefit for successful HMRPS. For tangible benefits; Success factors in the technical areas were quality of the data and information, efficiency of inventory management and rescheduling of operation plan. Success factors in the administrative areas were: role of top management. Success factors in the organization behavioral areas were; simplicity of the HMRPS, human resistance to change. For intangible benefits; Success factors in the organization behavioral areas were; user involvement, simplicity of HMRPS, human resistance to change. Futhermore as the exact evaluation of successful factors of HMRPS implement is needed, research for the development of systemic variables of physical distribution system control, methods, capacity of system, duration and other environment in many of 30 hospitals or more, and for the empirical study for HMRPS.

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Product Innovation Accounting, Customer Response Capability and Market Success: An Empirical Investigation in Thailand

  • SUKANTHASIRIKUL, Kanchana;PHORNLAPHATRACHAKORN, Kornchai
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.10
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    • pp.65-76
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    • 2021
  • This study aims at investigating the effect of product innovation accounting on the market success of instant food and convenience food businesses in Thailand with customer response capability as the mediator. In addition, it examines the effects of management accounting systems, marketing intelligence, and technology orientation on product innovation accounting. The sample for this study is 258 instant food and convenience food businesses in Thailand. To test the research relationships, a structural equation model is used. The results of this study show that product innovation accounting has a significant effect on both customer response capability and market success. Similarly, customer response capability significantly leads to market success while it mediates the product innovation accounting-market success relationship. Testing the antecedents of the research relationships, management accounting system, marketing intelligence, and technology orientation potentially affect product innovation accounting. Accordingly, product innovation accounting is a key source of competitive advantage. Product innovation accounting must be recognized by company management as a strategic tool for competing in markets and environments. They must invest their resources and capabilities to create and develop product innovation accounting principles, as well as encouraging their staff to implement and use these principles in the workplace.

A Study on the Influence Factors of the Continuance Intention of Foodservice O2O Platform : IS Success Model and Post Acceptance Model (외식 O2O 플랫폼의 지속사용의도 영향 요인 연구 : 정보시스템성공모델과 후기수용모델)

  • Park Jaeyun;Seo Jungwoon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.20 no.2
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    • pp.159-174
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    • 2024
  • Recently, as demand for delivery services has increased rapidly due to COVID-19, the food service O2O(Online to Offline) platform has also grown significantly. This study aimed to verify the influencing factors on continuance use intention of O2O platform using the Information Service Success Model and Post Acceptance Model. An online survey was conducted on 379 consumers who used the food service O2O platform in the past six months, and the collected survey was analyzed using SPSS 26.0 and AMOS 24.0. As a result of the verification, in the influence relationship between the Information Service Success Model and Post Acceptance Model, system quality was found to have an effect on perceived usefulness, but information quality and service quality were rejected for perceived usefulness and were partially adopted, The rest were all found to have a significant effect. In the moderating effect according to the amount used, the intention to continue using was stronger when the group who spent more than 30,000 won was satisfied. These results support previous research on O2O platforms and provide academic implications as well as practical implications for practitioners in the food service industry.