• Journal of Information Science Theory and Practice
• /
• 제10권spc호
• /
• pp.1-11
• /
• 2022

As data-based research activities and outcomes increase and ontact or non-face-to-face activities become common, the demand for easy utilization of resources, tools, functions, and easily accessible information required for research in the R&D sector has increased accordingly. With the rapid increase in the demand for collaborative research based on online platforms, research support institutions strive to provide venues for research activities that merge various information and functions. ScienceON, an integrated science & technology (S&T) knowledge infrastructure service developed and operated by the Korea Institute of S&T Information (KISTI), supports open collaboration by connecting and merging all the information, functions, and infrastructure required for research activities. This paper describes the online research activity support tool provided by ScienceON and the remarkable results achieved through this activity. Specifically, the excellent creation of the following flow of meta-material research activities in the ontact space is elucidated. First, the papers required for a meta-material analysis are retrieved, virtual simulation is conducted with the experimental data extracted from the papers, and research data are accumulated. ScienceON's tools for supporting ontact research activity will play a role as an important service in the era of digital transformation and open science.

• 지식경영연구
• /
• 제20권3호
• /
• pp.17-38
• /
• 2019

Rrecently, companies have made great efforts to satisfy various needs and heightened expectations of customers, and the importance of customer center as customer contact department for customer relationship management is increasing. In the knowledge ecosystem, corporate customer centers are emerging as a new alternative to acquiring corporate competitiveness by increasing sales and increasing market share by improving marketing support activities and customer relationship management at customer contact points. As a result, the interest in the customer center has increased rapidly because it provides the opportunity to contact with the customer. In addition, in the era of the fourth industrial revolution, the customer center, which is a collection of information and communication technologies, has a big databased voice recognition technology to elaborate customer service, thereby enhancing customer satisfaction and contributing to marketing through continuous interaction with customers. Of course, we have the opportunity to transform into the frontline business intelligence front for customer knowledge. This study is a comparative case study on how the customer center of K Life Insurance that takes the lead in the customer center industry has successfully renewed and established their key information systems to improve customer services and reinforce marketing support competencies. Based on the above, this study will present factors affecting successful implementation and settlement of the customer service information systems of customer centers by independently analyzing two individual cases.

• 정보기술응용연구
• /
• 제2권1호
• /
• pp.25-53
• /
• 2000

Parasuraman, Zaithmal, 그리고 Berry에 의하여 개념화된 서비스의 결정 요인인 신뢰성, 반응성, 보장성, 공감성, 유형성의 차원이 WIS환경에서 적합한지 분석한 결과 측정척도로서 SERVQUAL을 사용할 경우 반응성과 보장성, 공감성과 유형성, 신뢰성의 3개 요인으로 사용되어 질 수 있으며, SERVPERF를 사용할 경우 5개 요인이 사용되어질 수 있었다. 품질결정요인 중 신뢰성과 유형성이 유의하게 서비스 품질에 영향을 미치는 것으로 나타났다. 컴퓨터 사용환경이 더욱 분산된 형태를 띠는 WIS환경에서는 사용자 지원서비스를 위하여 공식적 정보센터뿐만 아니라 비공식적 정보센터를 효율적으로 활용해야 할 것이다.

• 한국정보과학회 언어공학연구회:학술대회논문집(한글 및 한국어 정보처리)
• /
• 한국정보과학회언어공학연구회 2003년도 제15회 한글 및 한국어 정보처리 학술대회
• /
• pp.261-266
• /
• 2003

문장이 길면 구문분석의 정확률이 크게 낮아진다. 따라서 장문을 분할하여 분석하면 구문분석의 복잡도를 크게 줄일 수 있어 정확률 향상에 크게 기여할 수 있다. 특히, 중국어는 고립어로서, 교착어나 융합어와 비교할 때 자연어처리에 도움을 줄 수 있는 굴절이나 어미정보가 없어 구문분석에 어려움이 더욱 많다. 반면, 중국어 문자에서는 쉼표를 비교적 많이 사용하고 있고 또한 쉼표의 쓰임이 정확하므로 구문 분석에 도움을 줄 수 있다. 본 논문에서는 쉼표가 많이 쓰이고 있는 중국어 문장에서 해당 쉼표위치 문장 분할가능여부를 Support Vector Machine을 이용 판단하여 정확률 88.61%의 높은 분할 성능을 보였다.

• 한국학교보건학회지
• /
• 제17권2호
• /
• pp.127-150
• /
• 2004

Objectives: The purpose of this study is to provide a basic structure for the establishment of the direction of school health programs, an overview of the historical changes of school health programs and their results, and a conceptual framework on school health programs. Methods: The data analysis has been done using a statistical almanac, relevant laws and regulations, operation handbook of the program, theses, reports, records of public hearings, and other reports as a technical research primarily based on evidence. The methodology of this research classifies the development and growth transition of school health programs during a historical period through the investigation of regulations, organization, manpower, and its program via its development process and to provide a basic tool to design a solid school health policy. Results: A The growth and development of school health programs The development of school health programs was classified into three different periods including the forthcoming period (1945~1967), the completion period (1967~1993), and the actualization period based on the establishment of legislation for School Health Law, other relevant legislation, and the contents of school health programs (1993~present). B. Policy direction of school health programs School health programs have reestablished their goals and range based on basic direction, and developed the W1it model of information structure for school health program management and its basic structure. Finally, the stepwise support system through the building of the school health support center is recommended. (1) The basic direction of school health programs has proposed 7 basic goals to reestablish the policy direction of health improvement based on total health. (2) The W1it model of information system and the school health information system for school health program management has been developed to utilize positive management. (3) School health policy through the study of the health laws and systems has been developed. The necessity of school health support center for the policy support, functional support and operation support has also been proposed. Conclusions: It is necessary to build a school health support center that consists of health professionals in charge of policy support, functional support, and program support of school health programs in order to realize and develop new policy.

• 중소기업융합학회논문지
• /
• 제2권2호
• /
• pp.27-34
• /
• 2012

글로벌 경쟁구도 시대에 기술의 창출 확산 활용을 통한 혁신주도형 경제로의 변화가 전 세계적으로 가속화되고 있다. 글로벌 기술 및 시장 환경의 변화에 따라 국내 중소기업들의 해외 진출에 대한 기업 지원에 있어서 체계적인 지원 체계 및 효율적인 정보 관리에 대한 진화가 요구된다. 이를 위해 해외 주요 국가들의 기술 수준 및 사업화 동향을 조사, 분석하고, 주요 국내외 기술사업화 기관 및 프로그램들의 지원 유형 및 비즈니스 모델을 전략적으로 분류, 분석하며, 이를 토대로, 국내 중소기업들의 해외 글로벌 시장 진출을 위한 진출전략 및 정보 지원방안을 도출하고자 한다.

• 한국지능정보시스템학회:학술대회논문집
• /
• 한국지능정보시스템학회 2001년도 The Pacific Aisan Confrence On Intelligent Systems 2001
• /
• pp.352-357
• /
• 2001

This study presents an analysis of healthcare quality indicators using data mining for developing quality improvement strategies. Specifically, important factors influencing the inpatient mortality were identified using a decision tree method for data mining based on 8,405 patients who were discharged from the study hospital during the period of December 1, 2000 and January 31, 2001. Important factors for the inpatient mortality were length of stay, disease classes, discharge departments, and age groups. The optimum range of target group in inpatient healthcare quality indicators were identified from the gains chart. In addition, a decision support system was developed to analyze and monitor trends of quality indicators using Visual Basic 6.0. Guidelines and tutorial for quality improvement activities were also included in the system. In the future, other quality indicators should be analyze to effectively support a hospital-wide continuous quality improvement (CQI) activity and the decision support system should be well integrated with the hospital OCS (Order Communication System) to support concurrent review.

• Journal of Information Science Theory and Practice
• /
• 제3권1호
• /
• pp.50-65
• /
• 2015

Recently US/EU governments are utilizing nanotechnology as a key catalyst to support national innovation policies with economic recovery goals. US/EU nano policies have been serving as a global model to various countries, including Korea. So the authors initially seek to understand US/EU national innovation policy interconnections, and then find the role of nanotechnology development within. To strengthen national policy coherence, nanotechnology development strategies are under evolution as an innovation catalyst for promoting commercialization. To strategically support nano commercialization, EHS (Environmental, Health, Safety) and informatics are invested as priority fields to strengthen social acceptance and sustainability of nano enabled products. The current study explores US/EU national innovation policies including nano commercialization, EHS, and Informatics. Then obtained results are utilized to analyze weaknesses of Korean innovation systems of connecting creative economy and nanotechnology development policies. Then ongoing improvements are summarized focusing on EHS and informatics, which are currently prominent issues in international nanotechnology development.

• 보건교육건강증진학회지
• /
• 제32권1호
• /
• pp.11-21
• /
• 2015

Objectives: This study aims to identify the psychosocial factors affecting on happiness among the general population in South Korea. Methods: This cross-sectional study was conducted using the multiple-stratified random sampling on the Korea Census of 2005. In October 2009, investigators conducted 15-minute face-to-face interviews with 1,500 South Korean volunteers ranging from 30 to 69 years old with no history of cancer. The questionnaire included socio-demographics, stress levels, coping strategies, social support, SOC, and happiness levels. Results: The multivariate analysis identified that married persons were more likely to be happy than those who were not married, respondents who had a higher score of stress and SOC were less likely to be happy, and those who had a higher score of social support from family were more likely to be happy. Conclusions: Interventions designed to increase happiness may need to include activities to control stress and promote social support from family.

• 한국ITS학회 논문지
• /
• 제11권4호
• /
• pp.19-33
• /
• 2012

그동안 교통시스템은 지역간 교통수단과 지역내 교통수단의 연계체계가 미흡하고 공항, 철도역, 터미널과 같이 다양한 교통수단이 연계되는 대형 교통결절점의 경우 이용자 관점에서의 시설운영이 미흡했다. 국토해양부에서는 "국가통합교통체계효율화법(이하 법)"을 전부 개정하여 연계교통체계를 고도화하기 위한 방안들을 마련하였는데, 그 중 핵심사항이 복합환승센터의 개발이다. 복합환승센터는 대중교통 중심의 복합수단 교통연계환승체계를 기반으로 문화 업무 상업 등의 다양한 기능이 어우러진 교통시설이라 할 수 있다. 복합환승센터 관련 법 지침에서 이용자의 환승편의성 향상을 위해 환승정보안내시설 설치 운영을 의무화 하고 있다. 그러나 이용자 서비스와 관련된 환승지원정보시스템 구축방안, 제공 서비스 내용, 세부서비스에 대한 이용자 선호도 등 참고할 수 있는 연구는 미비한 실정이다. 이에 본 연구에서는 김포공항에 적용된 복합환승센터 환승지원정보시스템을 기반으로 시범운영 과정에서 수행된 환승지원정보서비스에 대한 이용자 서비스 만족도 조사를 통해 서비스 선호분석, 제공 정보별 중요도, 서비스 만족도, 서비스 구현 시 고려사항 등을 제시하였다. 또한 환승지원정보서비스 중 이용자의 상황과 교통수단 운행현황 등에 대응하여 개인 맞춤형 정보를 제공하는 스마트환승정보서비스의 가치를 조건부가치측정법(CVM)으로 평가하여 복합환승센터 환승지원시설에 대한 투자를 효과적으로 추진할 수 있는 기초자료로 제공하고자 한다.