• Title/Summary/Keyword: Information Kiosk

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Investigating the Recommendation Intention of Customers on the Mobile App and KIOSK: Focused on the Mediating Effect of Untact Service Image (모바일 앱 및 키오스크 사용자의 추천의도에 관한 연구 ; 비대면서비스 이미지의 매개효과를 중심으로)

  • Park Jongsoon;Kim Chang-Sik
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.19 no.2
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    • pp.177-186
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    • 2023
  • This study investigates customers' perceptions of untack services in the hospitality and foodservice industries based on the Technology Acceptance Model (TAM). The study first identifies Perceived Ease of Use, Perceived Usefulness, and Image as antecedents of customers' Behavioral Intention and Recommendation Intention. Second, the structural relationships among them are established and tested. The study adopts a self-administered survey method, uses SmartPLS 4.0, and applies a two-stage approach. After testing the reliability and validity of customers' 429 data on hospitality and foodservice, hypotheses were tested. The results showed that Perceived Ease of Use significantly affects Perceived Usefulness and Image. Perceived Usefulness significantly also affects Image and Behavioral Intention. The Image of untact services also significantly affects Behavioral Intention and Recommendation Intention. And Behavioral Intention significantly affects Recommendation Intention. Finally, the mediation effects are also all significant. The study's findings suggest that researchers and practitioners should consider the management of Image and Recommendation Intention in the untact service environment.

A Mixed-Method Approach to Explore the Motivations and Constraints of Kiosks Consumers

  • Taehyee Um;Hyunji Kim;Jumi RHee;Namho Chung
    • Asia pacific journal of information systems
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    • v.32 no.1
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    • pp.92-124
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    • 2022
  • Providing services using kiosks is actively carried out between suppliers and consumers. These service processes have recently begun to play a dominant role in transactions. However, previous self-service technology (SST) studies or kiosks have not fully reflected the changing environment surrounding these different technologies. To cover the updated business environments, we combined qualitative and quantitative research methods. Through qualitative research and a review of previous studies, the variables emphasized as motivations and constraints for kiosks use and those that can be newly illuminated were selected for this study. We then applied the variables to the research model to assess their influence. In terms of the motivations for using kiosks, the results suggest that perceived usefulness and compatibility as service quality, forced use, and perceived service providers' efficiency as provider polices, absorptive capacity, and habit as an individual characteristic and social influence as a subjective norm have a significant effect on the attitude toward kiosks. In terms of constraints, difficult to use and need for interaction predicts the attitude toward kiosks. Attitude toward kiosks, perceived behavioral control, and social influence are directly related to the intention to use kiosks. Lastly, intention to use kiosks plays a significant role as an antecedent of revisit intention. Using these empirical results, we propose both academic and practical implications for future kiosks use.

Impacts of menu information quality and nutrition information quality on technology acceptance characteristics and behaviors toward fast food restaurants' kiosk

  • Han, Jihee;Moon, Hyeyoung;Oh, Yoonha;Chang, Ji Yun;Ham, Sunny
    • Nutrition Research and Practice
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    • v.14 no.2
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    • pp.167-174
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    • 2020
  • BACKGROUND/OBJECTIVES: With the advances in technologies, self-service kiosks at foodservice operations are becoming a new way of service provision. This study examined the relationships among the menu information quality, nutrition information quality, technology acceptance characteristics, and customer behavioral intention toward the kiosks in fast food restaurants. SUBJECTS/METHODS: A survey with a self-administered method was distributed online and offline. The sample consisted of customers who had used the kiosks at fast food restaurants in the last six months prior to the survey. The study hypotheses were tested by applying structural equation modeling. RESULTS: Structural equation modeling revealed the positive impacts of menu information quality and nutrition information quality, technology acceptance characteristics, and behavioral intention toward kiosks at fast food restaurants. On the other hand, one hypothesis (Hypothesis 4) on the impact of nutrition information quality on the perceived usefulness was rejected. CONCLUSION: The study is the first to investigate nutrition and menu information at foodservice kiosks and relate them to technology acceptance. The study is very timely and adequate in the time of the 4th industrial revolution. The critical importance of the presentation of nutrition information and menu information at the kiosks at fast food restaurants was verified. The academic and industrial implications of the study findings were discussed.

A Study on Air Interface System (AIS) Using Infrared Ray (IR) Camera (적외선 카메라를 이용한 에어 인터페이스 시스템(AIS) 연구)

  • Kim, Hyo-Sung;Jung, Hyun-Ki;Kim, Byung-Gyu
    • The KIPS Transactions:PartB
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    • v.18B no.3
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    • pp.109-116
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    • 2011
  • In this paper, we introduce non-touch style interface system technology without any touch style controlling mechanism, which is called as "Air-interface". To develop this system, we used the full reflection principle of infrared (IR) light and then user's hand is separated from the background with the obtained image at every frame. The segmented hand region at every frame is used as input data for an hand-motion recognition module, and the hand-motion recognition module performs a suitable control event that has been mapped into the specified hand-motion through verifying the hand-motion. In this paper, we introduce some developed and suggested methods for image processing and hand-motion recognition. The developed air-touch technology will be very useful for advertizement panel, entertainment presentation system, kiosk system and so many applications.

Monitoring System with PLC I/O for Car Parking Lot (Car Parking Lot 모니터링 시스템)

  • Lee, Seong-Jae;Kim, Jae-Yang
    • Proceedings of the Korean Institute of Electrical and Electronic Material Engineers Conference
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    • 2007.06a
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    • pp.511-512
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    • 2007
  • The monitoring system has won acceptance as a premium mark that identifies the highest standard of product quality in advanced industry. The TOP features with multi-I/O ports and VGA & RCA TV-out ports supporting mirroring & multiple dual-display modes by windows 0/5. With the choice of versatile stands, panel mount, or VESA wall-mount swing arm and connecting to modem. Wireless keyboard, Customer Display and Card Reader, is your idea Panel system for the application of TOP(Touch Operation Pannel), KIOSK, or Office / Factory Automation. TOP is the hardware and software product that transacts all kind of functions for advanced technology equipment to button, switch, voice and graph etc so that let consumer use easily Industrial HMI System Touch Panel. System characteristics: Easy of use and flexibility to the user, Present a high value solution and advanced function for many Application, Factory Automation, Office Automation, Building Automation System, Information Service System, etc. Analog Touch - 2MB Flash Memory for Saving Screen Data - RS-232C/422 Serial Port - Multi Language Support.

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Design for Automation System for Pharmaceutical Prescription Using Arduino and Optical Character Recognition

  • Lim, Myung-Jae;Jung, Dong-Kun;Kim, Kyu-Dong;Kwon, Young-Man
    • International journal of advanced smart convergence
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    • v.10 no.3
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    • pp.66-71
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    • 2021
  • Recent healthcare environments have characteristics of expanding the scope of healthcare-impacting healthcare, complexity resulting from diversification of components, and accelerating the pace of change. Drugs are used for the prevention, mitigation, and treatment of diseases, so they can inevitably cause harm, while they have efficacy and effectiveness, which are key elements of health recovery. Therefore, many countries regulate permits for safe and effective medicines, and also designate essential drugs directly related to life as pay targets and guarantee health insurance. Especially Pharmacist relying on manpower for composition medicine is liable for mal-manufacture due to combination of toxic medical substances or other chemical usage. In this paper, we focus on using Kiosk and Optical Character Recognition (OCR) for automated pharmacy to level up medical service and create labor friendly environment for pharmacist themselves through maintenance of prescription data and automated manufacturing solution. Presentation of drug substances and precautions will lead to efficient drug prescription and prevent misuse of information while auto manufacturing system efficiently maintain labor force and raise patient satisfaction level by reduction of waiting time.

Development of Dance Learning System Using Human Depth Information (인체 깊이 정보를 이용한 댄스 학습 시스템 개발)

  • Kim, Yejin
    • Journal of Digital Contents Society
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    • v.18 no.8
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    • pp.1627-1633
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    • 2017
  • Human dance is difficult to learn since there is no effective way to imitate an expert's motion, a sequence of complicated body movements, without taking an actual class. In this paper, we propose a dance learning system using human depth information. In the proposed system, a set of example motions are captured from various expert dancers through a marker-free motion capture and archived into a motion database server for online dance lessons. Given the end-user devices such as tablet and kiosk PCs, a student can learn a desired motion selected from the database and send one's own motion to an instructor for online feedback. During this learning process, our system provides a posture-based motion search and multi-mode views to support the efficient exchange of motion data between the student and instructor under a networked environment. The experimental results demonstrate that our system is capable to improve the student's dance skills over a given period of time.

2-Stage Detection and Classification Network for Kiosk User Analysis (디스플레이형 자판기 사용자 분석을 위한 이중 단계 검출 및 분류 망)

  • Seo, Ji-Won;Kim, Mi-Kyung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.26 no.5
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    • pp.668-674
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    • 2022
  • Machine learning techniques using visual data have high usability in fields of industry and service such as scene recognition, fault detection, security and user analysis. Among these, user analysis through the videos from CCTV is one of the practical way of using vision data. Also, many studies about lightweight artificial neural network have been published to increase high usability for mobile and embedded environment so far. In this study, we propose the network combining the object detection and classification for mobile graphic processing unit. This network detects pedestrian and face, classifies age and gender from detected face. Proposed network is constructed based on MobileNet, YOLOv2 and skip connection. Both detection and classification models are trained individually and combined as 2-stage structure. Also, attention mechanism is used to improve detection and classification ability. Nvidia Jetson Nano is used to run and evaluate the proposed system.

Real-Time Multiple Face Detection Using Active illumination (능동적 조명을 이용한 실시간 복합 얼굴 검출)

  • 한준희;심재창;설증보;나상동;배철수
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2003.05a
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    • pp.155-160
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    • 2003
  • This paper presents a multiple face detector based on a robust pupil detection technique. The pupil detector uses active illumination that exploits the retro-reflectivity property of eyes to facilitate detection. The detection range of this method is appropriate for interactive desktop and kiosk applications. Once the location of the pupil candidates are computed, the candidates are filtered and grouped into pairs that correspond to faces using heuristic rules. To demonstrate the robustness of the face detection technique, a dual mode face tracker was developed, which is initialized with the most salient detected face. Recursive estimators are used to guarantee the stability of the process and combine the measurements from the multi-face detector and a feature correlation tracker. The estimated position of the face is used to control a pan-tilt servo mechanism in real-time, that moves the camera to keep the tracked face always centered in the image.

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Interworking architecture between Smart-TV and Smart-phone using NFC and QR technology (NFC와 QR기술을 사용한 스마트TV와 스마트폰의 연동구조)

  • Eun, Sung Bae;Chae, Yi Geun;So, Sun Sup
    • Journal of Advanced Marine Engineering and Technology
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    • v.38 no.4
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    • pp.463-469
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    • 2014
  • We propose an interworking architecture between a smart TV and a smart phone. This architecture provides control mechanism for the newly adopted App on Smart-TV with smart phone. The general method connecting between a smart phone and a mobile AP is very carefully complex and troublesome procedure. The mobile AP transfers data from a smart phone to a smart TV after getting the connection. Connecting procedure between a smart phone and a mobile AP is therefore necessary operation. We worked out the new procedure and control method that acquires some information from Near Field Communication or Quick Reference codes for connecting between a smart TV and a smart phone. Our proposed architecture was confirmed practical possibility as user-oriented automatic connection and simple manipulation for control a kiosk or various display equipment.