• 제목/요약/키워드: Information Acceptance

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기술제품에 대한 사용자 지각이 사용의도에 미치는 영향 : 수용적 태도와 저항의 매개적 역할을 중심으로 (The Impact of User Perception on Usage Intention : Focusing on the Moderating Role of Attitude of Acceptance and Resistance)

  • 김현경
    • Journal of Information Technology Applications and Management
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    • 제16권2호
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    • pp.65-77
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    • 2009
  • This study explores the major factors that are likely to affect the acceptance and resistance of innovative products and services. The TAM (Technology Acceptance Model) has been widely used for understanding consumer acceptance of new technology. This model displays perceived usefulness and perceived ease of use as antecedents of intention to adopt and use. However, research has reported a variety of preceding variables for technology acceptance. In addition, considering paradoxes of technology, research regarding both acceptance and resistance in an integrated model can explain consumer perception and behavior in detail. The results of this study states that relative benefits, degree of innovation in technology, perceived usefulness and perceived ease of use have had positive influence on the intention to adopt but negative impact on that of resistance. However, alterations of usage and perceived risk positively affects resistance, but also have negative effects on the intention to adopt. Finally, intention to adopt has comparatively greater influence than that of resistance on intention to use. Theoretical and managerial implications of the results are also discussed.

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실사용에 의한 학습효과가 컴퓨터 시스템의 수용에 미치는 영향에 관한 연구 (A Study on Influence of Usage Learning Effect for Computer System Acceptance)

  • 김종수
    • 산업경영시스템학회지
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    • 제33권3호
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    • pp.176-183
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    • 2010
  • The benefits of information technology cannot be obtained unless potential users utilize it for their work. This led to a lot of research works on computer system acceptance. But most of the works address the early stage of system introduction, leaving the learning effect on system acceptance unexplored. In this longitudinal study, two groups of novice and experienced users have been empirically investigated and compared for their acceptance of computer system and for the learning effect of actual usage. A research model based on the technology acceptance theory has been proposed and applied to the two groups. The result shows that the factor job relevance gets more important and the effect of user training on system acceptance diminishes as time passes. This finding may help introducing computer systems which can be easily accepted by users over the whole life cycle period of computer systems.

공공기관의 지식관리시스템 수용모형에 관한 실증적 연구 (An Empirical Study on the Acceptance of Knowledge Management Systems in Public Institutions : Using Technology Acceptance Model)

  • 정대율;서정선
    • 한국정보시스템학회지:정보시스템연구
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    • 제13권2호
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    • pp.22-48
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    • 2004
  • Information systems that are not used cannot be useful. In order to increase user acceptance, it is necessary to understand why people accept or reject information systems. Technology Acceptance Model(TAM) is one of the most influential research models for studying determinants how users accept information systems. Recently, Knowledge Management Systems(KMS) have become important components of corporate systems as the foundation of industrialized economics has shifted from natural resources to knowledge assets. This paper applies TAM to investigate users' acceptance of KMS in public administration institutions. It sampled 182 users who had experience in using KMS. Many empirical researches have suggested that TAM can be integrated with other organizational theories to improve its predictive and explanatory ower. We extended the basic TAM by the integration of appraisal and reward satisfaction theory. There are many external variables that influence the perception and the belief of system users. We introduced two external variables(job characteristics, IT self-efficacy) and one additional perception variable, perceived appraisal and reward(PAR) in the basic TAM model. The LISREL model analysis is used for finding out the causality among variables and testing the model fitness. As result, The IT self-efficacy influences to the perceived ease of use(PEOU) and the PAR, and the PEOU influences directly to the perceived usefulness(PU), the PAR, and the attitude toward KMS. The KMS participation intention(PI) was influenced by the PAR and the attitude directly,andbythePEOUindirectly. Finally, this paper suggests some guidelines for the adoption of KMS in public sectors on the basis of the study results.

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한중 벤처기업의 정보기술 활용 및 성과에 관한 연구: 대덕밸리와 중관촌을 중심으로 (Factors Affecting Usage and Performance of Information Technology in Daedeok Valley and Zhongguancun Venture Firms)

  • 황경연;문희철
    • Journal of Information Technology Applications and Management
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    • 제12권2호
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    • pp.163-184
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    • 2005
  • The purpose of this research is to examine the major determinants affecting the usage and performance of information technologies in Daedeok Valley and Zhongguancun venture firms. The development of the research model is based on the theoretical linkages of IDT (Innovation Diffusion Theory) and TAM(Technology Acceptance Model). Seven hypotheses are derived and tested using regression analysis. The results from regression analysis suggest that the usage of Information technologies is affected by innovation characteristics (perceived usefulness) as well as organizational characteristics (top management support, employee capability on information technology acceptance) in Daedeok Valley venture firms. But, The results from regression analysis suggest that the usage of Information technologies is affected by innovation characteristics (perceived usefulness), organizational characteristics (top management support, employee capability on information technology acceptance), and external pressure (environmental uncertainty, intensity of competition) in Zhongguancun venture firms.

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소셜 미디어를 통한 국제관광 서비스 구전정보의 수용요인에 대한 실증분석 (Factor Analysis of Word-of-Mouth Information Acceptance about International Tourism Service through Social Media)

  • 장철;김학민
    • 통상정보연구
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    • 제15권4호
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    • pp.391-418
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    • 2013
  • 웹 2.0 기술이 발전함에 따라 소셜 미디어는 더욱 확산되고 있으며 이를 통한 정보공유와 전파는 더욱 쉽고 신속하게 실현되고 있는 실정이다. 본 연구는 이런 환경에서 소셜 미디어의 구전정보에 대한 수용성을 연구하고자 한다. 세부적으로는 국제 관광분야의 소셜 미디어 구전정보를 수용하는 결정요인들과, 수용의 결과로써 밸생되는 구매의도에 관한 영향성을 연구하고자 한다. 국제 관광상품은 고비용의 서비스상품으로서, 미리 직접 경험할 수 없고 불확실성이 높기 때문에 다른 사람이 전달하는 구전정보에 관심을 갖게 되다. 본 연구에서는 구전 발신자의 특성과 소비자 특성의 두 가지 측면을 고려하여 구전효과에 미치는 영향을 연구하고자 한다. 세부적으로는 구전정보의 수용성 연구 개념을 구전 메시지의 특성, 구전 수신자의 동기 및 관여도, 구전 발신자의 전문성 측면에서 고찰하였다. 또한 수집된 385부 설문지를 대상으로 SPSS, AMOS를 이용하여 실증적 분석을 실시하였다. 그 결과, 구전정보가 중립적일수록, 발신자가 전문적일수록, 수신자의 실용목적이 높을수록 구전정보를 유의미하게 수용하는 것으로 도출되었다. 또한, 소비자들의 수용성이 높을수록 구전정보를 더욱 전파하며, 긍정적으로 구매의도를 밝히는 것으로 도출되었다. 본 연구는 소셜 미디어를 통한 구전정보의 수용과정을 설명하고자 하는 연구로써 향후 서비스 분야의 구전정보 확산과정에 대한 연구들이 기대된다.

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마음챙김이 정보기술 수용의 인지적 요인에 미치는 영향 연구 (A Study about Impact of Mindfulness on Perceived Factors of Information Technology Acceptance)

  • 김현모;방영영;박주석
    • 경영정보학연구
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    • 제21권1호
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    • pp.1-22
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    • 2019
  • 최근 기업은 마음챙김을 조직 내 여러 분야에서 혁신의 수단으로 활용하고 있으나 기업의 혁신역량 향상이라는 포괄적인 목표에 머무르고 있다. 왜냐하면 마음챙김이 구체적으로 어떠한 분야에, 그리고 어떠한 요인에 영향력을 행사하는지 구체적으로 제시된 사례가 드물기 때문이다. 따라서 본 연구는 마음챙김의 활용 가능성이 있는 여러 분야 중, 정보기술의 이용행태 분야에서 마음챙김이 어떠한 영향력을 행사하는지 확인하고자 하였고, 이를 통해 마음챙김 활용의 가치를 제시하고자 하였다. 본 연구의 목표는 통합기술수용이론을 바탕으로 마음챙김(mindfulness) 요인들이 정보기술 수용의도의 선행요인에 어떠한 조절효과를 갖는지 확인하는 것이다. 가장 먼저 가설에 기반한 설문조사를 실시하여 표본을 수집하였고, 표본 데이터를 바탕으로 집중타당도 및 판별타당도를 확인하였다. 그 후, SEM 분석을 수행하여 9개의 가설을 검정하였다. 통합기술수용이론에서 제시된 기대성과, 노력기대, 사회적 영향은 이용의도에 긍정적인 영향을 미치는 것으로 나타났으며, 촉진활동은 이용행위에 긍정적인 영향을 미치는 것으로 나타났다. 마음챙김 요인들의 조절효과를 살펴보면, 대체기술자각 요인은 성과기대가 수용의도에 미치는 영향을 증가시켰으며, 기술탐색추구성향 요인은 노력기대가 이용의도에 미치는 영향을 증가시키는 것으로 나타났다. 그리고 기술몰입 요인은 촉진조건이 이용행위에 미치는 영향을 증가시키는 것으로 나타났다. 반면, 자기상황자각 요인은 사회적 영향이 이용의도에 미치는 영향을 감소시키는 것으로 나타났다. 본 연구는 실증분석 결과를 바탕으로 정보기술 수용의 학술적, 실무적 시사점을 제시한다.

원격의료서비스 수용요인의 구조적 관계 실증연구 (Structural Relationships Among Factors to Adoption of Telehealth Service)

  • 김성수;류시원
    • Asia pacific journal of information systems
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    • 제21권3호
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    • pp.71-96
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    • 2011
  • Within the traditional medical delivery system, patients residing in medically vulnerable areas, those with body movement difficulties, and nursing facility residents have had limited access to good healthcare services. However, Information and Communication Technology (ICT) provides us with a convenient and useful means of overcoming distance and time constraints. ICT is integrated with biomedical science and technology in a way that offers a new high-quality medical service. As a result, rapid technological advancement is expected to play a pivotal role bringing about innovation in a wide range of medical service areas, such as medical management, testing, diagnosis, and treatment; offering new and improved healthcare services; and effecting dramatic changes in current medical services. The increase in aging population and chronic diseases has caused an increase in medical expenses. In response to the increasing demand for efficient healthcare services, a telehealth service based on ICT is being emphasized on a global level. Telehealth services have been implemented especially in pilot projects and system development and technological research. With the service about to be implemented in earnest, it is necessary to study its overall acceptance by consumers, which is expected to contribute to the development and activation of a variety of services. In this sense, the study aims at positively examining the structural relationship among the acceptance factors for telehealth services based on the Technology Acceptance Model (TAM). Data were collected by showing audiovisual material on telehealth services to online panels and requesting them to respond to a structured questionnaire sheet, which is known as the information acceleration method. Among the 1,165 adult respondents, 608 valid samples were finally chosen, while the remaining were excluded because of incomplete answers or allotted time overrun. In order to test the reliability and validity of the assessment scale items, we carried out reliability and factor analyses, and in order to explore the causal relation among potential variables, we conducted a structural equation modeling analysis using AMOS 7.0 and SPSS 17.0. The research outcomes are as follows. First, service quality, innovativeness of medical technology, and social influence were shown to affect perceived ease of use and perceived usefulness of the telehealth service, which was statistically significant, and the two factors had a positive impact on willingness to accept the telehealth service. In addition, social influence had a direct, significant effect on intention to use, which is paralleled by the TAM used in previous research on technology acceptance. This shows that the research model proposed in the study effectively explains the acceptance of the telehealth service. Second, the research model reveals that information privacy concerns had a insignificant impact on perceived ease of use of the telehealth service. From this, it can be gathered that the concerns over information protection and security are reduced further due to advancements in information technology compared to the initial period in the information technology industry, and thus the improvement in quality of medical services appeared to ensure that information privacy concerns did not act as a prohibiting factor in the acceptance of the telehealth service. Thus, if other factors have an enormous impact on ease of use and usefulness, concerns over these results in the initial period of technology acceptance may become irrelevant. However, it is clear that users' information privacy concerns, as other studies have revealed, is a major factor affecting technology acceptance. Thus, caution must be exercised while interpreting the result, and further study is required on the issue. Numerous information technologies with outstanding performance and innovativeness often attract few consumers. A revised bill for those urgently in need of telehealth services is about to be approved in the national assembly. As telemedicine is implemented between doctors and patients, a wide range of systems that will improve the quality of healthcare services will be designed. In this sense, the study on the consumer acceptance of telehealth services is meaningful and offers strong academic evidence. Based on the implications, it can be expected to contribute to the activation of telehealth services. Further study is needed to assess the acceptance factors for telehealth services, such as motivation to remain healthy, health care involvement, knowledge on health, and control of health-related behavior, in order to develop unique services according to the categorization of customers based on health factors. In addition, further study may focus on various theoretical cognitive behavior models other than the TAM, such as the health belief model.

ERP시스템의 혁신수용요인이 혁신확산에 미치는 영향에 관한 연구 - 기술수용모형(TAM)을 이용하여 - (A Study on the Influences of ERP System Innovation Acceptance Factors on the Innovation Diffusion using the Technology Acceptance Model)

  • 심정택;이상진
    • 한국산업정보학회논문지
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    • 제10권4호
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    • pp.65-77
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    • 2005
  • 본 연구는 ERP시스템을 채택하는 과정에서 나타나는 혁신기술 수용요인을 파악함으로써 혁신확산을 높일 수 있는 방안을 모색하는데 목적이 있다. 이를 위하여 혁신기술 수용요인과 혁신확산에 관한 선행연구를 바탕으로 기술수용모형을 이용한 실증분석을 실시하여 효율적인 ERP시스템 채택과 혁신확산에 대한 방안을 제시한다. 혁신특성요인, 지각된 유용성과 지각된 편의성, ERP시스템 채택 그리고 혁신확산에 대한 경로분석에서 나타나는 변수들 간의 영향경로를 규명함으로써 혁신특성요인과 ERP시스템 채택 및 혁신확산간의 관계에 대한 최적경로를 탐색하려고 하였다.

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e-Learning 서비스 이용자의 수용요인에 관한 연구 (A Study on the Factors for Acceptance of e-Learning Service Users)

  • 이병찬;윤정옥;홍관수
    • 한국정보시스템학회지:정보시스템연구
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    • 제17권4호
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    • pp.31-49
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    • 2008
  • As the development of information technology, the biggest change in educational paradigm is apparent in the shift that the emphasis of education is layed on from teachers to learners. E-learning education service through the internet is less restricted in the respect of time and places in comparison with off-line education. Therefore e-Learning is spreaded rapidly and the educational effectiveness of that is needed to be investigated. In this study theoretical research was performed firstly and framework of the study was constructed. After establishment of hypotheses the survey data were collected by the learners of e-Learning and the hypotheses were verified by the SPSS version 12.0. The results are as follows : First, the quality of e-Learning service influences significantly to the technology acceptance of users. Secondly, perceived usability and perceived easiness of technology acceptance model influences significantly to the intention of reuse of users of e-Learning services. Lastly, the playfulness of the Flow theory influences significantly to the intention of reuse of users of e-Learning services. Although there are some limitations in the respect of the numbers of variables, parameters, or samples, this study will contribute for enhancing the effectiveness of education in e-Learning service by providing the acceptance factors of e-learners.

모바일 광고(Mobile Advertising)의 효과성에 관한 연구: 기술수용모형을 중심으로 (A Study on the Effectiveness of Mobile Advertising: Based on Technology Acceptance Model)

  • 윤종수
    • 한국컴퓨터정보학회논문지
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    • 제18권12호
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    • pp.139-147
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    • 2013
  • 유무선 인터넷의 활용도 증대에 따라 개인의 생활방식을 포함하여 기업의 대고객 관리활동에 있어서도 많은 변화가 나타나고 있다. 특히, 최근의 스마트폰 사용자의 증가, 모바일 인터넷 기술의 지속적 발전과 보급, 모바일 인터넷 사용률의 증대, 시공간의 제약을 벗어날 수 있는 정보전달 기기의 발전 등에 힘입어 기업에서의 모바일 광고는 자사 고객들에 대한 제품 및 서비스 소개, 각종 판촉 및 홍보 등의 마케팅 활동을 위한 핵심 수단으로 이용되고 있다. 이러한 추세에 부응하기 위하여, 본 연구에서는 모바일 광고의 어떠한 특성요인이 모바일 인터넷 사용자들의 광고 수용의도에 직간접적인 영향을 미치는가, 나아가 이러한 모바일 광고의 특성과 광고 수용의도간의 관련성이 국가의 유형에 따라 어떻게 달라지는가를 실증적으로 분석하고자 한다.