• IE interfaces
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• v.17 no.spc
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• pp.1-10
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• 2004

The purpose of this paper is to reorganize cost adjustment factors of software development projects in estimating software development cost, and derive adjustment coefficients of application types and language types by analytical hierarchy process. We constructed a decision-making hierarchy of various criteria which determine the complexity of application types and language types, and conducted a survey on the pairwise comparison among alternatives. Finally, the cost adjustment coefficients of application types and language types were derived by analytic hierarchy process. This paper is the first study in which the analytic hierarchy process was applied to the field of estimating cost adjustment factors of software development projects.

• Journal of the Korea Society of Computer and Information
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• v.16 no.11
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• pp.233-244
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• 2011

Online analytical processing (OLAP) architecture performs only well on the facts that are summarizable along each dimension, where all hierarchy schemas are distributive, and consequently many kinds of non-distributive hierarchy schemas arising in real-world situations are not addressed by current OLAP implementations. In previous work, we presented the classification of hierarchy schemas in aggregation, including one distributive and seven non-distributive hierarchy schemas. This paper presents a transforming approach of seven non-distributive hierarchy schemas into the distributive hierarchy schema. The first thing in the approach is cutting complex non-distributive hierarchy schemas into more simpler ones, and the next is the transformation of those simpler ones into the distributive hierarchy schema. This approach will let complex hierarchy schemas arising in real world situations be addressed by current OLAP implementations. It is thought that this approach will be useful one from an implementation and schema design point of view.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.11a
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• pp.236-242
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• 2006

세계적으로 각 분야에서 SERVQUAL 모형과 SERVPERF 모형 등을 이용한 서비스품질에 대한 측정과 관련된 연구들이 많이 수행되어 오고 있지만 서비스품질을 계량화시키기 위한 연구는 활성화되고 있지 못하는 상황이다. 따라서, 본 연구의 목적은 불확실하고 주관적인 환경에서 서비스품질을 객관성있게 측정하고 계량화시키기 위해서 L.A. Zadeh가 제안한 퍼지이론의 Triangular Fuzzy Number(TFN) 와 T.L. Saaty가 제안한 Analytic Hierarchy Process (AHP)를 이용하여 서비스품질을 측정하기 위한 방법을 제안하는 것이고, 본 연구를 통해서 조직의 제한적 자원으로 고객만족 극대화를 실현하기 위한 경쟁우위적 전략의 일환으로써 서비스품질을 제고시키는데 효율적이며 효과적인 의사결정안이 도출될 것으로 사료된다.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.28 no.4
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• pp.7-13
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• 2005

Many domestic studies related to service quality are performed but the study on computing Service Quality Score is not yet activated. Because Service quality measurement plays an important role in assessing service performance and diagnosing service problems, it is very important that service quality is measured exactly. Therefore this study offered realistic approach method for computing Service Quality Score by using T.L. Saaty's Analytic Hierarchy Process technique. That is, Service Quality Score of this study is computed by using customer's priority(weights) for five dimensions(Tangible, Reliability, Assurance, Responsiveness, Empathy). This method is more realistic than the existing method computed by an arithmetical average of dimension's variables.

• Journal of the Ergonomics Society of Korea
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• v.34 no.5
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• pp.401-410
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• 2015

Objective: The present study was to improve the graphic user interface (GUI) of a military computer-based training (CBT) system in terms of usability. Background: Existing studies have focused on usability evaluation of a particular GUI type such as sequence, hierarchy, or context type; however, few research has been conducted which identifies preferred GUI features based on a comparative analysis of different GUI types. Method: A comparative evaluation was conducted by 9 CBT design experts using a 7-point scale (1: very low, 4: neutral, and 7: very high) on hierarchy and context GUI types of a military CBT system in terms of 10 usability criteria. Then, preferred features of the hierarchy and context types being accommodated, a new GUI was developed and validated by 22 CBT users. Results: While the hierarchy type was found preferred by 1.6 times in terms of controllability to the context type, the opposite was found in terms of attractiveness, simplicity, and responsiveness by 0.6, 0.8, and 0.8 times, respectively. The proposed GUI was found superior to the hierarchy and context types in terms of accessibility and informativeness by more than 1.5 times, but inferior to the hierarchy and context type in terms of simplicity by 0.6 and 0.9 times, respectively. Conclusion: The new GUI developed by accommodating the preferred features of the hierarchy and context types improves usability in terms of accessibility and informativeness except simplicity. Application: The comparative analysis of various GUIs can be applied to develop an improved GUI in a systematic manner based on preferred features of the existing GUIs.

• Journal of the Ergonomics Society of Korea
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• v.31 no.4
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• pp.507-513
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• 2012

Objective: This study developed a hierarchy of conditions of applications(devices), situations and functions which are applicable to gesture interface. Background: Gesture interface is one of the promising interfaces for our natural and intuitive interaction with intelligent machines and environments. Although there were many studies related to developing new gesture-based devices and gesture interfaces, it was little known which applications, situations and functions are applicable to gesture interface. Method: This study searched about 120 papers relevant to designing and applying gesture interfaces and vocabulary to find the gesture applicable conditions of applications, situations and functions. The conditions which were extracted from 16 closely-related papers were rearranged, and a hierarchy of them was developed to evaluate the applicability of applications, situations and functions to gesture interface. Results: This study summarized 10, 10 and 6 conditions of applications, situations and functions, respectively. In addition, the gesture applicable condition hierarchy of applications, situation and functions were developed based on the semantic similarity, ordering and serial or parallel relationship among them. Conclusion: This study collected gesture applicable conditions of application, situation and functions, and a hierarchy of them was developed to evaluate the applicability of gesture interface. Application: The gesture applicable conditions and hierarchy can be used in developing a framework and detailed criteria to evaluate applicability of applications situations and functions. Moreover, it can enable for designers of gesture interface and vocabulary to determine applications, situations and functions which are applicable to gesture interface.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.21 no.48
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• pp.291-297
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• 1998

This paper considers the determination of the priority of investment on R&D planning on nuclear power technology using AHP. Due to the complexity of problem, the hierarchy was divided into two parts; main hierarchy and sub-hierarchies. The result shows that the priority of technology options of evolutionary reactor and safety evaluation was higher than that of others.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.25 no.4
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• pp.61-68
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• 2002

This paper provides a method of consciousness structure analysis for research and development project evaluation using fuzzy structure modeling(FSM). Fuzzy structure modeling, which is a modeling method for consciousness structure, has a large number of pairwise comparison by human subjective judgement and is difficult to check the consistency index of denoting the precision for human judgement. Thus, in this paper, we analyzed the structure of consciousness by fuzzy structural modeling method, introducing the concept of pairwise comparison matrix in Analytic Hierarchy Process.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.15 no.25
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• pp.33-40
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• 1992

The analytic hierarchy process(AHP) is a multi-criteria decision methodology developed by T. L. Saaty(1980). The AHP presents flexible, easily understood wily to assist the decision-maker in formulating his problem in a logical and rational manner. This paper addresses the concept of AHP and its application in the selection of radioactive waste disposal concept in Korea.

• Industrial Engineering and Management Systems
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• v.9 no.3
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• pp.251-261
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• 2010

This article demonstrated the application of the Fuzzy Data Envelopment Analytical Hierarchy Process (FDEAHP) to evaluate the root causes of critical defect problems occurring in the production of liquid medicine. The methodology of the research began by collecting the defect data by using Check Sheets, and ranking the significant problems by using a Pareto Diagram. Two types of major problems were found to occur, including glass fragments in the medicine and damaged lid threads. The causes of each problem were then analyzed by using Cause and Effect Diagrams. The significant causes were ranked by FDEAHP under three criteria, Severity (S), Occurrence (O) and Detection (D), followed by the framework of the FMEA Technique. Two causes with the highest Final Weight (FW) of each problem were selected to be improved, such as installing auxiliary equipment, using the Poka-Yoke system, setting the scale of the shaft and lathing the bushes of each bottle size. The results demonstrated a reduction in defects from 3.209% to 1.669% and showed that improving a few significant root causes, identified by an experienced decision maker, was sufficient to reduce the defect rate.