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Usability Evaluation of Graphic User Interfaces for a Military Computer-Based Training System

  • Kim, Sungho (ROK Air Force Academy: Department of Systems Engineering) ;
  • Lee, Soojung (LIG Nex1: ILS R&D Lab) ;
  • Lee, Kiwon (LIG Nex1: ILS R&D Lab) ;
  • Lee, Baekhee (POSTECH: Department of Industrial and Management Engineering) ;
  • Lee, Jihyung (POSTECH: Department of Industrial and Management Engineering) ;
  • Park, Seikwon (ROK Air Force Academy: Department of Systems Engineering) ;
  • You, Heecheon (POSTECH: Department of Industrial and Management Engineering)
  • Received : 2015.05.28
  • Accepted : 2015.09.04
  • Published : 2015.10.31

Abstract

Objective: The present study was to improve the graphic user interface (GUI) of a military computer-based training (CBT) system in terms of usability. Background: Existing studies have focused on usability evaluation of a particular GUI type such as sequence, hierarchy, or context type; however, few research has been conducted which identifies preferred GUI features based on a comparative analysis of different GUI types. Method: A comparative evaluation was conducted by 9 CBT design experts using a 7-point scale (1: very low, 4: neutral, and 7: very high) on hierarchy and context GUI types of a military CBT system in terms of 10 usability criteria. Then, preferred features of the hierarchy and context types being accommodated, a new GUI was developed and validated by 22 CBT users. Results: While the hierarchy type was found preferred by 1.6 times in terms of controllability to the context type, the opposite was found in terms of attractiveness, simplicity, and responsiveness by 0.6, 0.8, and 0.8 times, respectively. The proposed GUI was found superior to the hierarchy and context types in terms of accessibility and informativeness by more than 1.5 times, but inferior to the hierarchy and context type in terms of simplicity by 0.6 and 0.9 times, respectively. Conclusion: The new GUI developed by accommodating the preferred features of the hierarchy and context types improves usability in terms of accessibility and informativeness except simplicity. Application: The comparative analysis of various GUIs can be applied to develop an improved GUI in a systematic manner based on preferred features of the existing GUIs.

Keywords

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