• Journal of Korea Society of Digital Industry and Information Management
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• v.11 no.3
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• pp.125-143
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• 2015

As improving the life quality of citizen because of development of Urbanization and Information, civil application service of public institutions has been changed. The government provides a 24-hour civil service of e-government, public institutions operate U-complaints call center to pursue a personalized service to customers. As customer service are diversified, the inconvenience of service is increased. Therefore, public institutions instituted U-complaints call center to solve increased complaints. In early days, public institutions operated simple call center. However, it became intelligent U-complaints call center by SNS. The more increase the importance of agents' contact customer service, the more increase Job Performance considered by Organizational Commitment & Job Satisfaction of call center agents. This study analyzed that applied to Fairness Theory with Organizational Commitment, Job Satisfaction and analyze U-complaints call center agents' role and job performance of public institutions. Proposed a research model applied to job satisfaction with key variables, organizational commitments, job satisfaction. It's expected to impact on job performance of U-complaints call center agents in public institutions. For empirical study of research model, conducted a survey of the U-complaints call center agents of public institutions. 170 samples were collected from the survey and analyze relationship between the factors. Procedural justice, distribution fairness, fairness interaction are significant influence on organizational commitment of parameters by analysis U-complaints call center agents. Procedural justice and fairness of interaction was found not to effect on parameters of job satisfaction. Also, parameter, organizational commitment have significant influence on job satisfaction. However, have no influence on job performance. Therefore, the parameters of job satisfaction have significant influence on job performance. Public institutions should adopt to improve the quality of citizen services through U-complaints call center agents.

• Journal of the Semiconductor & Display Technology
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• v.21 no.3
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• pp.110-113
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• 2022

Non-playable game character plays an important role in improving the concentration of the game and the interest of the user, and recently implementation of NPC with reinforcement learning has been in the spotlight. In this paper, we estimate an AI target tracking method via reinforcement learning, and implement an AI-based tracking agency of specific target object with avoiding traps through Unity ML-Agents Toolkit. The implementation is built in Unity game engine, and simulations are conducted through a number of experiments. The experimental results show that outstanding performance of the tracking target with avoiding traps is shown with good enough results.

• Journal of Korea Technical Association of The Pulp and Paper Industry
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• v.38 no.5 s.118
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• pp.38-46
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• 2006

Many researches for extensive uses of Hanji have been performed. With the advent of an information-oriented age, the development of Hanji which is printable has been considered as a new field of study. Since Hanji has many drawbacks in comparison with common printing papers, that is, rougher surface, huger absorption of ink and lower physical properties and printabilities. Improving the properties and printabilities of Hanji is therefore the most important work to deal with. This study was conducted to find out useful mixed agents for surface sizing suitable for printable Hanji. Four surface sizing agents (CMC, corn starch, PYA, AKD) were applied for mixture in this study. The physical properties of surface sized Hanji were measured. Results obtained were as follows. Based on designated agents according to concentration, each of the mixed agents was prepared. The kinds of mixture were corn starch (3%) and PVA (5%), corn starch (3%) and AKD (0.1%), corn starch (3%) and CMC (1%), AKD (0.1%) and CMC (1%), AKD (0.1%) and PVA (5%), CMC (1%) and PVA (5%). Each mixed surface sizing agents was included with these ratios (100:0, 90:10, 70:30, 50:50, 30:70, 10:90, 0:100) respectively. All the mixed agents improved the physical properties and printabilities of Hanji. Among them, mixed agent of CMC (1%) and corn starch (3%) with 90:10 ratio is superior to the others for not only smoothness but also ink printability. In view of the result achieved, it is regarded that it can be fit for using Hanji as a printing paper and turned out to be a good contribution to Hanji industry.

• Membrane and Water Treatment
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• v.9 no.5
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• pp.335-342
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• 2018

Micelle-Enhanced Ultrafiltration (MEUF) is a membrane separation processes that improving ultrafiltration process with the formation of micelles of the surface active agents. Surface active agents are widely used to improve membrane processes due to the ability to trap organic compounds and metals in the treatment of industrial waste water. In this study, surface active agents are used to improve micelle-enhanced ultrafiltration (MEUF) to reduce chemical oxygen demand (COD), total dissolved solid (TDS), turbidity and clogging the membrane in dairy wastewater treatment. Three important operational factors (anionic surface active agent concentration, pressure and pH) and these interactions were investigated by using response surface methodology (RSM) and Box-Behnken design. Results show that due to the concentration polarization layer and increase the number of Micelles; the anionic surface active agent concentration has a negative effect on the flux and has a positive effect on the elimination of contamination indices. pH, and the pressure have the greatest effect on flux. On the other hand, it could be stated that these percentages of separation are in the percentages range of Nano-filtration (NF). While MEUF process has higher flux than NF process. The results have been achieved at lower pressure while NF process needs high pressure, thus making MEUF is the replacement for the NF process.

• Restorative Dentistry and Endodontics
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• v.47 no.2
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• pp.23.1-23.18
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• 2022

Objectives: The aim of this investigation was to evaluate the effectiveness of collagen cross-linking agents (CCLAs) used in combination with the adhesive technique in restorative procedures. Materials and Methods: In this systematic review, the authors followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses checklist. An electronic search was performed using PubMed, Scopus, Web of Science, Cochrane Library, LILACS, and DOSS, up to October 2020. The gray literature was also researched. Only randomized clinical trials were selected. Results: The selection process yielded 3 studies from the 838 retrieved. The addition of CCLAs in the retention of restorations increased the number of events. The postoperative sensitivity scores and marginal adaptation scores showed no significant difference between the CCLA and control groups, and the marginal pigmentation scores showed a significant increase in the CCLA group. There were no caries events in any group throughout the evaluation period. Conclusions: This systematic review showed that there is no clinical efficacy to justify the use of CCLAs in the protocols performed.

• Microbiology and Biotechnology Letters
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• v.38 no.3
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• pp.244-254
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• 2010

The trend toward intensification of livestock raising, confinement in barn has increased in recent days. The move toward concentrated animal feeding operations reduces per unit costs and permits farmers to better earnings in spite of fluctuation in hog prices. However, this also results in outbreaks of a lot of animal wastes and odorous compounds. Emissions of these malodorous compounds produced from concentrated animal feeding operations have become a concern for both public and regulatory agencies and are causing the complaints of residents in rural area. For competitive sustainable swine production industry, odor management plans systematically identify potential odor sources, determine control strategies to reduce these odors, and establish criteria for implementing these strategies. Since, the malodor originates from microbial activities involving a variety of microbes, understanding the characteristics of the microflora present in swine manure is essential for developing effective odor control techniques. This paper reviews the available information in the literature related to the types of bacteria in swine manure, the potential odorous compounds associated with different bacterial genera, and the corresponding techniques used to control odor based on microbiological principles.

• Journal of the Korean Dietetic Association
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• v.11 no.4
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• pp.440-448
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• 2005

This study explores some basic issues behind adults' seeking and using patterns of alternative medicine as well as health food (health food/medicine). In order to do this, 791 adult participants in Seoul and Busan were interviewed face-to-face. The results of the survey showed that 1) interpersonal influence was the most influential factor in relation to the adoption of health food/medicine(46.9% of the participants reported on the influences), 2) keeping healthy was the main motivation for the usage of health food/medicine(34.5% of the participants), 3) mass media was the important information source for health food/medicine, 4) with regard to trustworthiness of information sources, experts were believed to be the most trustworthy while information from acquaintances were thought less, and finally, 5) pharmacies and health food stores were main suppliers of health food/medicine. This study suggests some marketing strategies for health food/medicine. For example, it can be suggested that interpersonal communication among other information channels should be focused and might be increased trust by using professionals.

• Journal of the Computational Structural Engineering Institute of Korea
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• v.30 no.2
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• pp.145-151
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• 2017

As an alternative to conventional explosive methods for demolition of concrete structures and rocks, the use of non-explosive demolition agents can be considered to reduce noise, vibration, and dust emissions during the demolition process. In this study, we conduct finite element analysis for crack initiation and propagation caused by the expansion of non-explosive demolition agents in square concrete structures. The predicted crack patterns are compared with the experimental results in the literature. The minimum values of the required expansion pressure of non-explosive demolition agents are also estimated, which depend upon the arrangement of non-explosive demolition agents and empty holes. Furthermore, we investigate the effect of empty holes on the fragmentation of concrete structures, and discuss the effective arrangement of non-explosive demolition agents and empty holes for fragmentation improvement.

• Journal of Korea Technical Association of The Pulp and Paper Industry
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• v.37 no.5 s.113
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• pp.70-77
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• 2005

The development of printable Hanji is regarded as an important work to create a new demand of Hanji in information-oriented era. Hanji has rougher surface, huger absorption of ink and lower optical properties and printabilities than common printing papers. Improving those shortcomings of Hanji is required to be printable Hanji. Sizing and calendering have known as a way to make properties of paper good. Accordingly, this research was performed to find out useful sizing agents for reforming its drawbacks. Four sizing agents (CMC, com starch, PVA, AKD) were used in this research. The optical properties and the printabilities of sized Hanji were tested. The obtained results were as follows. Based on concentration, each sizing agent was prepared. These were CMC(0.5, 1, $1.5\%$), corn starch(1, 2, $3\%$), PVA(1, 5, $10\%$), AKD(0.5, 0.1, $0.15\%$) respectively. After sizing, we performed calendering treatment with pressure of 0.5, $1\;kgf/cm^2$. All the sizing agents and calendering treatment improved the properties of Hanji to some extent. Particularly, com starch was good for gloss. In case of printability, $1\%$ AKD with $1\;kgf/cm^2$ was recommendable for typography ink density, $3\%$ com starch with $0.5\;kgf/cm^2$, inkjet ink density, $2\%$ com starch with $0.5\;kgf/cm^2$, inkjet ink girth. PVA and AKD without calendering were counter-effective agents for inkjet ink density. Printable Hanji is required to have not only better surface strength enough to appear non-picking, higher ink density and lower show-through than base paper but also the lowest ink girth in comparison with base paper. When referring to them, efficient sizing agents were regarded as $0.1\%$ AKD with $1\;kgf/cm^2$, calender pressure, for typography printing and $2\%$ com starch with $0.5\;kgf/cm^2$, calender pressure, for inkjet printing.

• Journal of Applied Reliability
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• v.10 no.1
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• pp.39-56
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• 2010

Statistical process control (SPC) is a powerful technique for monitoring, managing, analysing and improving the process performance. However, its has limitations such as lack of engineering, statistical skill and training, and lesser importance of activity. To solve the problems, this study proposes an intelligent SPC system using specified agents which are derived through analysis and evaluation of the SPC activities. The activities investigated by the relevant researches are categorized as collection, process analysis, diagnosis, detection, cause analysis and rule generation. Also, the evaluation criteria are established as feasibility of automation, frequency, level and time. The requirements of the agent functions are derived by the evaluation, and the types of customized agents are as data collection, store, analysis, diagnosis, monitoring, alarm and reporting. A prototype SPC system represents that the functions of the proposed agents are successfully validated.