• Title/Summary/Keyword: Improvement Action Steps

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Roles of Participatory Action-oriented Programs in Promoting Safety and Health at Work

  • Kazutaka, Kogi
    • Safety and Health at Work
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    • v.3 no.3
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    • pp.155-165
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    • 2012
  • Reflecting the current international trends toward proactive risk assessment and control at work with practical procedures, participatory action-oriented approaches are gaining importance in various sectors. The roles of these approaches in promoting the safety and health at work are discussed based on their recent experiences in preventing work-related risks and improving the quality of work life, particularly in small-scale workplaces. The emphasis placed on the primary prevention at the initiative of workers and managers is commonly notable. Participatory steps, built on local good practices, can lead to many workplace improvements when the focus is on locally feasible low-cost options in multiple aspects. The design and use of locally adjusted action toolkits play a key role in facilitating these improvements in each local situation. The effectiveness of participatory approaches relying on these toolkits is demonstrated by their spread to many sectors and by various intervention studies. In the local context, networks of trainers are essential in sustaining the improvement activities. With the adequate support of networks of trainers trained in the use of these toolkits, participatory approaches will continue to be the key factor for proactive risk management in various work settings.

Research on the recent tendency of quality circle papers and improvement plans (최근 분임조 문집의 경향과 이에 따른 문제점 개선방안에 관한 연구 -전국분임조대회 수상기업 중심으로)

  • Yang, Heejoong
    • Journal of Korean Society for Quality Management
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    • v.44 no.4
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    • pp.845-853
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    • 2016
  • Purpose: This research is to find the general and somewhat prevailing problems in quality circle papers. Many quality circles try to benchmark awarded papers even though they may have common problems. By pointing out popular problems in papers, many quality circles hopefully could be guided to the right direction in working out improvement actions. Methods: Many papers awarded in national quality circle conferences are deeply analyzed to figure out common problems. 69 recent papers are analyzed step by step and the most important and frequently occurring problems in each step are indicated. Results: Many prevailing problems are found in each step of QC stories. Especially finding themes, Grasping status quo, Cause analysis, Setting targets, Development of and Implementing counter attacks are the most common areas that have problems. Conclusion: Some problems are already too popular to be recognized as problems. In this paper those problems are logically criticized and thereby right directions for future quality circle activities are proposed.

Effect of Action Observation Training with Auditory Feedback for Gait Function of Stroke Patients with Hemiparesis

  • Kim, Hyeong Min;Son, Sung Min
    • The Journal of Korean Physical Therapy
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    • v.29 no.5
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    • pp.246-254
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    • 2017
  • Purpose: Previous studies have reported that action observation training has beneficial effects on enhancing the motor task, such as balance and gait functions. On the other hand, there have been few studies combined with action observation training and auditory feedback. The purpose of this study was to determine the effects of action observation training with auditory feedback on the gait function in stroke patients with hemiparesis Methods: A total of 24 inpatients with post-stroke hemiparesis were assigned randomly to either an experimental group 1 (EG 1, n=8), experiment group 2 (EG 2, n=8), control group (CG, n=8, EG 1). The EG 2 and CG watched video clip demonstrating three functional walking tasks with auditory feedback, without auditory feedback, and showing a landscape image, respectively. The exercise program consisted of 30 minutes, five times a week, for four weeks. The participants were measured to 10MWT (10 m walk test), 6MWT (6 minutes walking distance test), TUG (timed up and go test), DGI (dynamic gait index), time and steps of F8WT (figure-of-8 walk test). Results: In the intra-group comparison after the intervention, EG 1 and EG 2 showed a significantly different gait function (10MWT, 6MWT, DGI, TUG, F8WT) (p<0.05). In the inter-group comparison after intervention, EG 1 showed significant improvements in the entire gait parameters and EG 2 only showed significant improvement in DGI and TUG compared to CG (p<0.05). Conclusion: These findings show that action observation training with auditory feedback may be used beneficially for improving the gait function of stroke patients with hemiparesis.

Case Study on Job Flow Improvement of Foodservice at a University Hospital (대학병원 급식업무 개선 사례 연구)

  • Kim, Hyung Mi;Yang, Il Sun;Park, Eun Cheol;Lim, Hyun Sook
    • Quality Improvement in Health Care
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    • v.7 no.2
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    • pp.244-261
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    • 2000
  • Background : In order to cope with changes in the management environment at hospitals, increased interests are drawn in patient foodservice system on Continuous Quality Improvement Activity as the method of approaching a quality food service and effective management. Thus, as a part of this activity, this study was conducted to evaluate job flow improvement that was already performed and the results of that process at the dietetic department of a university hospital, focusing on improving management. Method : On February 15 of 1998. the dietetic department formed a job flow-improvement to decide on the priority of job flow improvement, and prepared specific action strategies and schedule of the priority: after a 5 month process period, job improvement achieved on June 15. 1998. Also, economic achievement of the task was evaluated through labor productivity analysis and cost-benefit analysis. Results : The patient food service system which was managed decentralized at the present hospital was centralized, some steps of the food service process were integrated, and quality of patient food was improved. Also, as a solution of the problems expected when conducting job flow improvement was made on food service equipments and utensils. The result of evaluating the job flow improvement that labor productivity improved by 18.2% compared to before the improvement and the result of the analysis of cost-benefit showed that Benefit-Cost (B/C) ratio was 2.22. showing financial merit on the investment. Conclusions : Continuous Quality Improvement Activity needs to be initiated and conducted in the future in various areas of hospital foodservice system in order to actively adopt to ever changing hospital management environment. In order to achieve this goal, many researches and more efforts need to be put in by people in charge of hospital food service management, and interests and support are needed from hospital policy makers.

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A Study on Improvement of Market Share Rate in Open Market through Service Quality Improvement (서비스 품질 개선을 통한 오픈 마켓의 시장 점유율 향상에 관한 연구)

  • Lee, Won-Hyung;An, Jin-Oh;Kim, Yong-Soo
    • Journal of Korean Society for Quality Management
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    • v.38 no.3
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    • pp.340-353
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    • 2010
  • Properly designed and well-executed services enable e-commerce companies to capture the unique needs and preferences of customers, help them build customer loyalty, and thereby, strengthen their competitiveness in the marketplace. An object of this study is the new open-market company and it has only 3 percent of the market share. Therefore, it is needed to raise the market share by improving the service qualities. This article presents a six sigma project for service quality improvement in the open-market company. This study was carried out based on five steps of DMAIC which is six sigma technique. First, a defect rate was defined as unsatisfaction rate. In addition, 50-people data was analyzed and it was shown that the defect level was 2.5 sigma level. In this study, in order to raise the sigma level, novel eight action items were determined based on SIPOC, FDPM, cause and effect diagram, matrix chart, Pareto chart and statistical analysis.

Improvements of Design For Safety in Korea based on the Comparative Analysis with Other Countries (해외 유사 제도 비교분석을 통한 설계안전성검토 개선 방안)

  • Kim, Sieun;Jeong, Jaemin;Jeong, Jaewook
    • Journal of the Korean Society of Safety
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    • v.34 no.6
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    • pp.38-49
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    • 2019
  • While the overall industrial accident rate has been decreased, but those of the construction industry has not been. For safety management during the planning/design phase, which accounts for 45% of the cause of accident at the construction site, Design For Safety (DFS) was established to minimize a hazard and risk in 2016. Currently, DFS system has difficulty settling down in Korea due to the several reasons. So, this paper aims to propose to the Key Success Factor (KSF) and related action plan to improve DFS system. This study was conducted by following 2 steps: i) identification of problems on current DFS, and ii) proposal of KSF and following action plan for DFS. The DFS in Korea was compared with UK, Singapore, Australia, and US on 7 criteria (application target, execution period, change of design, collaboration among participants, expert participants, alternative review and decision support system). DFS was compared with other countries's system based on the identical criteria and the corresponding improvement measures were also proposed. The results of this study can be utilized to improve DFS system in various aspects.

A Study on the Construction of Reliability Centered Maintenance System for Korean Tilting Train (한국형 틸팅열차의 신뢰성기반 유지보수 체계 구축에 관한 연구)

  • Seo, Sung-Il;Mun, Hyung-Suk;Eum, Ki-Young
    • Journal of the Korean Society for Railway
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    • v.10 no.5
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    • pp.520-526
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    • 2007
  • 본 논문에서는 한국형 틸팅열차의 유지보수 활동을 위해 신뢰성기반유지보수체계를 제안하였다. 열차시스템을 3단계의 교체 부품 단위로 분류하고, 각 단위에 대해 기능블록도를 작성한 후 고장모드 영향 분석을 실시하였다. 각 단위의 심각도를 결정한 후 유지보수 정책을 제안하였으며, 틸팅열차를 위한 유지보수 기준을 정하고, 실제 사례를 제시하였다. 제안된 신뢰성기반유지보수체계는 기존 유지보수 체계와도 호환성을 갖고 있으며, 안전성 향상과 유지보수 활동 효율화에 기여할 수 있다.In this paper, a reliability centered maintenance (RCM) system is proposed to perform maintenance action for Korean Tilting Train. The train system was divided into line replaceable units up to three steps. Functional block diagrams were drawn and failure mode effect analysis for the units was carried out. The criticality of each unit was determined and a maintenance policy was proposed. Maintenance and repair criteria for the tilting train were determined and an example was presented. The proposed RCM system is compatible with the previous maintenance system and contributes to improvement of safety and efficiency of maintenance action.

A Case Study of Ergonomic Analysis and Improvement of a Machinery Manufacturing Company (기계설비 제조업체의 인간공학적 진단 및 개선사례)

  • Park, Hee‐Sok;Heo, So‐rim
    • Journal of the Ergonomics Society of Korea
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    • v.25 no.4
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    • pp.153-157
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    • 2006
  • The objective of this study was to establish a systematic ergonomic program for the prevention and control of work-related musculoskeletal disorders(WMSDs) in a machinery manufacturing company. The steps such as looking for the signs of WMSDs problems, setting the stage for action, training-building in-house expertise, gathering and examining the evidence of WMSDS, developing controls of health care management, and proactive ergonomic interventions were applied. The primary success factors were management commitment and encouragement, and harmonious union-management relations.

A Strategy for Administration and Application of a Patient Safety Culture Survey (환자안전문화 측정을 위한 설문조사 수행 및 결과 활용 기법)

  • Lee, Gyeong-sil;Park, Mi-jin;Na, Hae-ran;Jeong, Heon-jae
    • Quality Improvement in Health Care
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    • v.21 no.1
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    • pp.80-95
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    • 2015
  • Objectives : A safety culture is the bedrock for all patient safety improvement initiatives; thus, many resources have been invested in measuring hospital culture. However, many of these endeavors have failed to yield meaningful results. This article proposes a practical checklist to ensure successful administration of a safety culture survey and describes current methodologies for analyzing survey results to develop safety improvement programs. Methods : We reviewed currently used safety culture surveys and summarized their strengths and weaknesses. We also reviewed studies using safety culture surveys and found several pitfalls leading to failure in survey administration. With this information, we developed a checklist that covers critical items in the survey process. We also reviewed newly developed methodologies for survey results analysis and application and described them using the Korean version of the Safety Attitudes Questionnaire as an example. Results : The checklist consists of three steps: survey preparation, administration, and analysis and application. Each step contains clear action items. The content even describes how to get buy-in from hospital executives and manage communication channels with them. Also, common misunderstandings regarding survey scores are described and possible solutions are suggested. In the analysis section, we demonstrate new methods for obtaining more accurate survey results and how to utilize these methods to develop and implement hospital-wide safety improvement programs. Conclusion : A successful safety culture survey is the foundation of all future safety improvement projects. This review is intended to guide hospitals in enhancing safety.

A Usability Testing of a Hybrid Mobile Reading Game for Children With Reading Disabilities (읽기장애아동을 위한 하이브리드 모바일 읽기 게임의 사용성 검사)

  • Shin, Mikyung;Park, Eunhye;Hong, Ki-Hyung;Lee, Joohyun;Park, Hyewon
    • The Journal of the Korea Contents Association
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    • v.18 no.1
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    • pp.314-326
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    • 2018
  • The purpose of this study was to evaluate the usability of a hybrid mobile reading game among 14 parents of children with reading disabilities. The reading game consisted of six steps according to the process of reading (familiarizing with consonants and vowels, acquiring whole words, combining consonants and vowels, reading words, phonological rules, reading fluency). In this study, parents experienced steps one through three of the reading-game app and evaluated the general design features and Universal Design for Learning on a five-point scale. Regarding the general design features, parents rated usability (18 items in total) as high in the following order: interactive design, instructional design, and interface design. Regarding the Universal Design for Learning (9 items in total), parents evaluated usability as high in the following order: providing multiple means of representation, providing multiple means of action and expression, and providing multiple means of engagement. Lastly, suggestions for the improvement of the app, practical implications, and suggestions for future research are discussed.