• 제목/요약/키워드: Importance-performance analysis

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경남지역 요양병원 임상영양관리에 대한 중요도와 실행도 분석 (Importance-Performance Analysis of Clinical Nutrition Management in Convalescent Hospitals in the Gyeongnam Area)

  • 이선전;박은주
    • 대한영양사협회학술지
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    • 제22권1호
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    • pp.53-69
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    • 2016
  • The purpose of this study was to analyze the importance-performance of clinical nutrition management in convalescent hospitals. The research was carried out based on questionnaires administered from March to April, 2015 to 73 dietitians at 40 convalescent hospitals in the Gyeongnam area. There was a statistically significant difference between the mean scores for importance (4.01/5.00) and performance (2.95/5.00) of clinical nutrition management. The importance and performance grid analysis showed that participation in a nutritional management committee, administration of patients using a cooperation program among hospital departments, cooperation with a medical team on patient's nutrition status, nutrition initial assessment, nutrition care process for patients showing malnutrition, nutrition care process for tube feeding patients, management of a therapeutic diet, meal management using dietary slip instructions including a therapeutic diet, and explication of a therapeutic diet for patients scored high regarding importance and performance (doing great area). Medical records on patient's nutrition management, and nutrition counseling for requested patient scored low regarding the importance and high regarding performance (overdone area). Participation in medical rounds, personal nutrition education for patients, group nutrition education for patients, nutrition education for medical teams, development of a menu for therapeutic diet and standardized recipes, and provision of information on diet therapy for patients after discharge scored low regarding importance and performance (low priority area). Accreditation of convalescent hospitals and interest of medical professionals in clinical nutrition management were effective variables for the importance-performance gap of clinical nutrition management. In conclusion, the accreditation process and positive awareness of medical professionals with regard to clinical nutrition management had positive effects on reduction of the importance-performance gap in clinical nutrition management at convalescent hospitals. The strength of clinical nutrition management in the accreditation and development of an education program for increasing medical team or administrator interest in clinical nutrition management could lead to improvement of clinical nutrition management for elderly patients in convalescent hospitals.

병원 간호사의 지각된 간호관리역량에 대한 중요도와 수행도 (Clinical Nurses' Perception on the Importance and Performance of Nursing Managerial Competencies)

  • 강경자;김정희
    • 한국간호교육학회지
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    • 제23권3호
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    • pp.252-267
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    • 2017
  • Purpose: This study aimed to investigate clinical nurses' perception on nursing managerial competencies. Methods: This was a descriptive study. The data were collected from 198 nurse managers who had worked in six general hospitals using a self-reporting questionnaire. Data were analyzed by descriptive statistics, t-test, ANOVA, and Importance-Performance Analysis. Results: Only 32% of the participants had experienced nursing managerial competency training. The mean score for perceived performance of nursing managerial competency was lower than that for perceived importance. There were significant differences in perceived importance, performance, and importance-performance gaps among head, charge, and staff nurses. Importance-performance analysis showed that three of the 30 nursing managerial competencies require further development: staffing, human resources development and education, and nursing standard development competency. There were significant differences in importance-performance gaps according to age, career years in current hospital, work shift, position, nursing delivery system, and nursing managerial competency-education experience. Conclusion: A training program for developing and improving nursing managerial competencies which is focused on the gaps in importance and performance level is needed for clinical nurses. In addition, it should be considered to improve nursing work conditions such as nursing delivery system and formal appointment in order to increase the performance of nursing managerial competencies.

응급실 초진 간호사의 한국형 응급 환자 분류도구 수행능력에 영향을 미치는 요인 (Factors Influencing Triage Nurses' the Korean Triage and Acuity Scale Performance Ability)

  • 이은경;김지수
    • 임상간호연구
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    • 제24권1호
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    • pp.94-102
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    • 2018
  • Purpose: The purpose of this study was to examine triage nurses' the Korean triage and acuity scale(KTAS) performance ability, perception of importance, education needs and identify the factors influencing triage nurses' the KTAS performance ability. Methods: A descriptive correlational study was conducted among 146 emergency nurses working in 13 hospitals from March to May, 2017. Data were collected utilizing a questionnaire developed to measure performance ability, perception of importance, and educational needs of 192 items of the KTAS. Statistical analysis included t-test, analysis of variance, correlation analysis and multiple regression analysis. Results: The triage nurses' the KTAS performance ability was rated as 3.3/4.0 points, perception of importance as 3.2/4.0 points, and education needs as 3.1/4.0 points. Factors influencing the KTAS performance of the participants were perception of importance, education needs, and work experience at the emergency department, explaining 26.7% of total variance. Conclusion: The KTAS performance ability of triage nurses could be improved through training programs designed to enhance their perception of importance and provide knowledge about the KTAS. Nurses' emergency department work experience needs to be considered as an important factor for the KTAS performance ability.

위탁급식업체의 급식유형별 고객만족도 비교 (Comparison of Customer Satisfaction by Type of Foodservices in a Contract Foodservice Company)

  • 안정하;문혜경
    • 대한영양사협회학술지
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    • 제14권2호
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    • pp.114-126
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    • 2008
  • The purpose of this study was to gauge customers' satisfaction with the hospital, university, factory, and office foodservices from a contracted provider. Importance-performance analysis (IPA) evaluations were conducted. Questionnaires were returned from 1,808 customers in 46 foodservice locations. The average total scores of the importance and performance of seventeen quality characteristics were 4.14 and 3.23, respectively, on 5-point scales. The average total score of gap (gap = performance - importance) was -0.92. Analysis of significant difference according to the type of foodservices revealed that, hospital foodservices had more items with significant high scores than those of other groups in the average total scores concerning importance (p<0.01) and performance (p<0.01). The average total scores of gap showed no significant difference. Significant differences were evident in the food and personal service dimensions, and the scores of hospital foodservices trended significantly higher than those of other groups. Importance-performance analysis (IPA) analyses for hospital foodservice implicate 'variety of menu', 'cleanness of dishes', and 'taste of food' as items requiring prompt attention and improvement.

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사회적 기업 형 카페 선택속성의 중요도 및 수행도 분석 (Importance and Performance Analysis of Customers' Selection Attributes for Social Enterprises Type Cafe)

  • 안혜영;백진경;홍완수
    • 한국식품조리과학회지
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    • 제29권6호
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    • pp.637-645
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    • 2013
  • The purpose of this study was to investigate the consumers' selection attributes of social enterprises type cafe by IPA(Importance-Performance Analysis). Data were collected through a self-administered questionnaire by 309 random consumers in several social enterprises type cafes in Seoul and Gyonggi area. The data was analyzed using SPSS windows(ver. 17.0) for descriptive analysis, t-test, one-way ANOVA and factor analysis. The importance of cafe's selection attributes were divided into five factors including 'promotion and menu', 'service quality and atmosphere', 'location', 'taste', and 'brand name'. The mean scores of importance and performance for cafe selection attributes were 4.01 and 3.68 out of 5, showing a significant difference between importance and performance. According to the IPA results of 17 selection attributes for social enterprises type cafe, the selection attributes with relatively low performance but high importance(II quadrant) was 'easy accessibility'. The factor to be improved through the IPA was accessibility factor, showing that the consumers had a low satisfaction compared to the significance of cafe's location.

Analysis of American Consumer Interest in Bulgogi: Application of Importance-Performance Analysis in the U.S. Market

  • Lee, Min-A;Park, So-Hyun
    • Preventive Nutrition and Food Science
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    • 제15권4호
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    • pp.348-355
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    • 2010
  • This study used importance-performance analysis of different attributes of Bulgogi to investigate Americans' interest in this food. The results of this study will help determine the potential of expanding its consumption in the American foodservice market. Questionnaires were distributed to 200 diners in Korean restaurants located in New York, U.S.A. from July 13 to Oct 8, 2009. A total of 172 copies were returned and analyzed in this study. Statistical analyses were conducted using SPSS 17.0. Of the total subjects, 74.4% were already familiar with Bulgogi and 69.2% had at least one experience trying it. Targeting the respondents who had eaten Bulgogi, preference and satisfaction toward the dish, as well as the intention to repurchase and recommend it to others, were examined, and scores were found to be very high at 4.53, 4.46, 4.26, and 4.47 points, respectively, on a 5-point scale. According to importance-performance analysis, the top five Bulgogi attributes in importance were taste, freshness, flavor, tenderness, and juiciness, and those for performance were freshness, flavor, taste, tenderness, and overall acceptability. However, sweetness and saltiness showed relatively lower performance and ease of purchase was noted as an attribute needing improvement. Therefore, American consumers' needs for Bulgogi should be met by enhancing its flavor, while maintaining the traditional taste, as well as by supplementing the channels providing Bulgogi.

청소년 여가공간 공간계획요소의 중요도-성취도 분석 (An Impotance-Performance Analysis of Planning Factors for Teenager Leisure Space)

  • 서주환;이준근
    • 한국조경학회지
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    • 제28권4호
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    • pp.125-131
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    • 2000
  • In order to collect basic data for the plan, design, and improvement of teenager leisure space as well as to contribute to the preparation of various youth leisure spaces, this study is to examine and analyze leisure space planning factors under the consideration of leisure patterns changing rapidly in youth activities. We used sufficient amount of questionnaires and a physical environment analysis at downtown parks and Tongdaemun fashion complexes where various leisure activities of teenager are happened. In addition, an importance and performance analysis was attempted on planning factors of each derived leisure space. on sequently, effective and efficient preparation of youth leisure space for desirable youth leisure activities should be carried out after finding out characteristics of teenager leisure spaces, deriving and integrating suitable planning factors for each characteristics, and finally adapting such derived planning factors by performance and importance. The future space for youth leisure should be improved and prepared after mature consideration about importance and performance of planning factors, which are suited for leisure patterns and characteristics of teenager leisure spaces.

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정신재활시설 사례관리 활동에 대한 중요도-수행도 분석: 서울지역 정신재활시설을 중심으로 (Importance-Performance Analysis of Case Management Factors on Psychiatric Rehabilitation Centers in Seoul)

  • 서종근;이승연;박혜진;손지훈;민소영
    • 재활복지
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    • 제22권1호
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    • pp.51-86
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    • 2018
  • 본 연구는 IPA 분석을 통해 정신재활시설 사례관리 특성을 살펴보았다. 이를 위해 서울지역 정신재활시설에 종사하고 있는 사례관리자 114명을 대상으로 사례관리 활동별 중요도와 수행도를 IPA와 대응 표본 T-test를 통해 분석하였다. 분석 결과, 사례관리 단계 중 사정 단계가 가장 높은 수행도와 중요도를 보였다. 중요도와 수행도 평균값을 비교하였을 때, 대부분의 사례관리 활동의 수행도가 중요도에 비하여 낮았다. 또한, 대부분의 사례관리 활동이 제1사분면(높은 중요도-높은 수행도)와 제3사분면(낮은 중요도-낮은 수행도)에 위치하였다. 이 중 당사자 서비스 참여는 타 사례관리 활동보다 중요도와 수행도가 모두 높게 나타났지만, 중요도와 비교하였을 때 수행도가 떨어졌다. 지역사회 자원 연계는 중요도와 수행도가 전반적으로 낮았지만, 낮은 중요도에 비해 수행도는 더 낮은 것으로 나타났다. 정신재활시설의 당사자 서비스 참여와 지역사회 지원 연계를 활성화 시키기 위해 다각적인 노력이 이뤄질 것을 제안하였다.

구조방정식모형(SEM)을 활용한 버스 이용자의 통행시간 중요도-만족도 분석(IPA) (An Importance-Performance Analysis(IPA) for Bus Users Travel Time by Using Structural Equation Model(SEM))

  • 안우영;이솔
    • 대한토목학회논문집
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    • 제35권3호
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    • pp.663-670
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    • 2015
  • 현재 수립된 대부분의 대중교통관련 계획에서는 투자우선순위를 결정함에 있어 중요도(importance) 분석 없이 시설물 조사와 설문 조사를 통해 시설물에 대한 설치율과 만족도(performance)가 낮은 항목을 우선적으로 고려하여 투자순위를 결정하고 있다. 본 연구에서는 구조방정식모형(SEM: Structural Equation Model)을 활용하여 버스 이용자의 통행시간에 대한 중요도와 만족도를 동시에 고려할 수 있는 중요도-만족도 분석(IPA: Importance-Performance Analysis) 기법을 제시하였다. 수도권과 비수도권을 대상으로 버스이용자에 대한 IPA 분석을 실시한 결과 수도권의 경우 우선적인 개선이 필요한 항목으로는 버스정차횟수, 교차로수, 배차간격, 승차대기시간 및 신호체계 순서로 분석되었고, 비수도권의 경우 수도권의 역순인 신호체계, 승차대기시간, 배차간격, 버스전용차로 및 교차로수 순서로 분석되었다.

전자상거래시스템의 전략적 지향성이 성과에 미치는 영향 (The Effects of Strategic Orientation of ECS on Performance)

  • 강태경;김대업
    • 산업융합연구
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    • 제1권2호
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    • pp.81-94
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    • 2003
  • This study is an empirical analysis of causal relationship that is the effect of strategic importance and orientation of electronic commerce system on performance. Among four industries(financial, retailing wholesaling, service, and manufacturing), financial industry has high level of strategic importance and orientation, that of manufacturing industry is low level. strategic importance has highest effects on strategic orientation. strategic importance and orientation has a positive effects on internal, financial performance significantly. effects of strategic orientation on performance is much than that of strategic importance.

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