• 아태비즈니스연구
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• 제15권1호
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• pp.71-85
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• 2024

Purpose - The purpose of this study is to assess the perceived importance and satisfaction of domestic tourists who visited Venice, Italy, regarding the attributes of overtourism. Design/methodology/approach - An online survey was conducted to measure the tourist perceived attributes of overtourism from November 8th to 22nd, 2023. Convenience sampling was employed to target study participants who are domestic tourists in Venice, Italy. A total of 127 responses were used for analysis, including frequency analysis, paired-sample t-tests, and Importance-Performance Analysis (IPA). Findings - First, the results of the IPA showed that attributes related to urban facilities and spaces directly associated with travel behavior were highly rated in both importance and satisfaction by tourists. Second, attributes related to carrying capacity were perceived as highly important but had lower satisfaction level. Third, tourists evaluated the management of affordable prices for tourism products as both less important and less satisfying. Lastly, attributes related to the protection of local businesses showed higher satisfaction levels compared to their perceived importance. Research implications or Originality - This study contributes to an extended understanding of overtourism by examining the phenomenon from the tourists' perspective.

• 성인간호학회지
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• 제20권2호
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• pp.296-310
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• 2008

Purpose: The purpose of this study was to compare the importance and performance of nursing interventions linked to five nursing diagnoses in CVA patients. Methods: First, total 37 nursing diagnoses were identified from the analysis of 78 nursing records of CVA patients, and then top 5 diagnoses were mapped with nursing interventions. Second, each intervention was compared in terms of importance and performance by 80 nurses working at neurosurgical units from 5 general hospitals. Data were analyzed using mean, SD, and t-test using the SPSS program. Results: Selected the top five nursing diagnoses were Acute Pain, Risk for Disuse Syndrome, Decreased Intracranial Adaptive Capacity, Ineffective Cerebral Tissue Perfusion and Acute Confusion. In general, most of the interventions were scored higher in importance than performance and most of independent interventions were not performed as frequently as it perceived in importance. The interventions which scored high in performance were the interventions ordered by physician or interventions related to medication behavior. Conclusion: We identified which nursing interventions should be performed more frequently and more critically important to nursing diagnoses. We recommend further research that enhances the performance of nursing interventions to provide better quality of nursing services to the patients in practice.

• 한국식생활문화학회지
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• 제16권5호
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• pp.423-430
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• 2001

The facts of job satisfaction and their perceived importance among elementary school foodservice dietitians were assessed. The survey instrument consisted of three parts: the job satisfaction survey was used to measure facets of job satisfaction and the level of total satisfaction; perceived importance questions for corresponding job facets; and demographic items. A survey of school food service operations was undertaken and detailed information was collected from 170 dietitians. The collected data were processed using the SPSS package program for descriptive analysis and analysis of valiance. School foodservice dietitians' importance and satisfactions scores on their job and working environment were 4.25 and 2.83, respectively. The respondents rated the subscales of 'communication' and 'nature of work' the highest and the subscales of 'pay' and 'working environment' the lowest The results of facet satisfaction scores and corresponding perceived importance scores were paired to be plotted on the Importance-Performance Analysis Grid. IPA grid was used to provide a strategy for food service managers to counteract dietitian dissatisfaction.

• 한국의료질향상학회지
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• 제25권2호
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• pp.56-72
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• 2019

Purpose: The purpose of this study was to determine the factors that influence the performance and importance of clinical nutritionists. Methods: Ninety-nine nutritionists working in mental health institutions were assessed. Results: Factors affecting the performance of clinical nutritionists in certified hospitals were shown to have a significant positive effect on the description of treatment diet, status of clinical nutrition management, and presence of a nutrition counselor. The factors affecting importance were the number of permission beds and total work experience. Conclusions: In order to improve the accreditation system of mental hospitals, it is necessary to expand the scope of this study to include hospitals with fewer beds, and clinical nutrition management should be mandatory.

• 공학교육연구
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• 제17권3호
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• pp.51-58
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• 2014

The main objective of this research lies in estimating how much importance the educators of professional general education and MSC curriculum put on assessment, and, thereafter, take what support should be provided for the efficient assessment of education. The subjects of this research are educators of professional general education and MSC curriculum in the engineering education enrichment program at the 58 universities out of 72 universities where the accreditation for engineering education is implemented. Accordingly questionnaires were distributed to a total of 58 universities among which 136 questionnaires were collected. The data analysis methods, mean and response sample T test, were used in this research. The following conclusions were drawn from the results of this research. First, tile mean of importance and performance in the 'assessment activities' were relatively high. However, in tile assessment, the assessment performance was relatively lower than the assessment importance. Second, the results of the Importance-Performance Matrix in the 'assessment activities' was analyzed by two ways. First, Analyzed with the scale mean, The result means that Keep up the Good Work (KGW) sector included all factors. Second, Analyzed with the actual mean, The result means that KGW sector included 5 factors A, J, B, D, C. Possible Overkill(PO) sector included factors C, I. Low Priority(LP) sector included 4 factors K, E, H, L. Concentrate Here (CH) sector included factor G.

• 한국콘텐츠학회논문지
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• 제13권7호
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• pp.484-496
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• 2013

다양한 모바일 기기의 보급이 확산됨에 따라, 모바일 기기를 활용한 모바일러닝의 확산이 빠르게 이루어지고 있다. 본 연구에서는 사이버대학생을 대상으로 모바일러닝 만족도에 영향을 미치는 하위요인에 대하여 학습자들이 인식하는 중요도와 실행도의 차이를 살펴보고, 이들 간의 격차를 줄일 수 있는 실천전략을 모색하고자 하였다. 선행연구를 바탕으로 모바일러닝 학습자 만족도에 영향을 미치는 요인으로 시스템, 콘텐츠, 서비스, 사용, 성과의 다섯 요인을 선정하고, 모바일러닝 학습자 213명을 대상으로 학습자들이 인식하는 중요도와 실행도의 차이를 조사하였다. t-test 결과 모든 요인과 항목에서 중요도에 비해 실행도가 낮은 것으로 나타났으며, IPA(중요도-실행도 분석) 결과 시스템 요인이 가장 시급하게 개선되어야 할 요인으로 나타났다. 이러한 결과는 모바일러닝 학습자 만족도 향상을 위해서 보다 용이하고 안정적인 시스템 확보가 시급함을 시사한다.

• 한국건축시공학회지
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• 제20권1호
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• pp.73-81
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• 2020

최근 4차 산업 시대의 흐름에 따라 건설공사에서는 최첨단 기술의 적용으로 나날이 발전하고 있는데 반해, 건설현장에서는 지속적인 안전사고가 발생하고 있다. 본 연구의 주목적은 안전관리자 계획단계에서 수행되는 업무들의 중요도와 예방효과를 전문가 의견을 통한 IPA 분석을 활용하여 상관관계를 도출하고 안전관리에 기여할 수 있는 주요 안전 계획 업무와 개선이 필요한 업무를 파악함으로써, 궁극적으로 건설안전재해사고 발생을 줄이는 데 있다.

• 한국식생활문화학회지
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• 제28권4호
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• pp.371-385
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• 2013

This study aimed to classify attendants of a wine training institute according to loyalty for wine training service program and to deduce the core managing points in a wine training program by IPA (Importance-Performance Analysis). Self-administered questionnaires were collected from 192 trainees and statistical data analysis completed using SPSS ver. 18.0. As a result of clustering analysis based on trainee loyalty from both attitude and behavioral perspectives, four classification groups were identified: a "genuine" loyalty group, a "latent" loyalty group, a "mendacious" loyalty group, and a "low" loyalty group. For the genuine loyalty group, the importance of total service quality was 4.32 on average whereas the performance was measured as 4.22; thus there was little difference between importance to quality and performance. However, for the other three groups, especially the low loyalty group, there were significant wide gaps between importance to quality and performance. According to IPA, different service quality items were posted on the 'Focus here' quadrant (a domain with high service quality importance but low performance) by group, while the other three quadrants had several common items regardless of the group. Finally, the core quality managing points were different depending on the level of trainee loyalty. Therefore, it is necessary to plan and conduct a wine training program that reflects the characteristics and needs of its students, which will lead to a differentiated management strategy according to the level of loyalty.

• 한국도서관정보학회지
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• 제50권4호
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• pp.511-537
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• 2019

최근 공공도서관에서 복합문화공간화가 이루어지고 있는 시점에서, 본 연구는 공공도서관 복합문화공간 이용요인에 관한 이용자의 중요도-만족도 인식을 분석하였다. 분석결과를 기반으로 도서관 이용자의 복합문화공간 이용 차원에 대한 이해를 넓히고, 어떤 요소에 더 중점을 두고 개선해야 하는지에 대한 방향성을 제시하고자 하였다. 연구결과는 다음과 같다: 첫째, 현재 41개의 도서관 복합문화공간요인 중 5개 항목에서만 중요도에 비해 만족도가 높게 나타나 특정 부문이 아닌 우선적인 개선 부분을 중점으로 균형 있는 발전을 도모할 필요가 있다. 둘째, 도서관 복합문화공간의 이용자들은 혼자(42%) 또는 가족(18.2%)과 함께 주로 이용하며 주말 오전과 오후를 포함한 이용자 수(35%)보다 평일 오후에 이용하는 사람(50.5%)이 더 많다는 점 등의 방문 특성을 고려하여 다양한 프로그램과 서비스들을 제공할 필요가 있다. 셋째, 공간과 관련한 5개의 이용요인 중 '컴퓨터/장비 사용의 구비성'을 제외한 나머지 항목이 중요도와 만족도가 모두 높게 나타나는 1사분면 또는 중요도에 비해 높은 만족도를 나타내는 4사분면에 위치하고 있다. 이는 도서관이 복합문화공간으로서 기본적으로 지향하는 공간의 다양화 및 복합화를 충분히 수행하고 있음을 보여주는 결과이다. 넷째, IPA분석을 적용한 도서관 복합문화공간 이용요인에 관한 중요도-만족도 차이 분석 결과를 바탕으로 향후 도서관 복합문화공간을 개선할 필요가 있다.

• 한국주거학회논문집
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• 제26권3호
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• pp.1-9
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• 2015

This study aims to estimate the perception of mothers of infant and toddler on the child-rearing environment and compare the recognition of parents who live in APT and multi-family housing. This study investigates the mothers in order to survey the level of importance and satisfaction on the neighborhood environment factors for child-rearing. The result of questionnaire is analyzed by Importance-Performance Analysis (IPA). According to the result of IPA by housing types, it was found that the improvement of pedestrian environment, separation of pedestrian and vehicle, natural environment and playground is required particularly in the multi-family housing area. the mothers need soundproofing of house and management of unwanted facilities in neighborhood in common. In the apartment, improvement of child-care facilities and children's library is required. The results of IPA on the mothers of infant and toddler may be important foundation for future strategies for child-rearing environment improvement.