• Title/Summary/Keyword: Importance Evaluation

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A Study of Evaluation for Service Quality Importance of the Korean Cold Noodle Restaurant in Seoul ${\cdot}$ Kyunggi Area (서울 ${\cdot}$ 경기지역 냉면전문점의 서비스 품질에 대한 중요도 평가)

  • Kim, Tae-Hyoung;Oh, Yu-Jin;Lee, Young-Mee
    • Journal of the Korean Society of Food Culture
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    • v.22 no.1
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    • pp.22-31
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    • 2007
  • The purpose of this study was to analyze evaluation variables of service quality of Korean restaurant especially focused on cold noodle restaurants(CNR). The data were analyzed about customer’s expectation of food service quality, service quality was improved by employee’s service in restaurant and employee education in the focus on CNR. The survey was carried out 423 customers and 50 employees in Seoul and Kyunggi province. All statistical data analyses were conducted using the Statistical Package for the Social Science(SPSS version 10.0). The consumer’s evaluation score of service quality were significantly different by consumer’s characteristics. The well planned service at CNR must be developed according to consumer variables such as sex and age group. The evaluation score of service quality were not significantly different by seasonal variation and consumer’s menu selection. The evaluation score of service qualities in CNR were significantly different between customer variables with employees variables. All of the evaluation points of service quality in employees were significantly higher than customers. This result was show that well-trained employees were important factors in consumer satisfaction. Through the employee education program, consumer oriented service mind mort be to developed in employees and employees’ recognition about the importance of service increased the satisfaction of customer using CNR.

Application of analytic hierarchy process technique for selecting a hydrothermal energy site (수열에너지 입지 선정을 위한 계층화분석법의 적용)

  • Joohyun Ahn;Suwan Park;Changhyun Oh
    • Journal of Korean Society of Water and Wastewater
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    • v.38 no.2
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    • pp.69-81
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    • 2024
  • In this study, an evaluation system that can be used to evaluate the feasibility of developing and supplying hydrothermal energy for the operation of large-scale complex facilities was developed. To this end, this study derived factors to be considered when selecting a location for the use of hydrothermal energy using raw water from multi-purpose dams and regional water supply systems through literature survey and expert interviews. The evaluation indicators derived from this study are divided into four sectors: hydrothermal energy utilization factors, location factors, planning factors, and disaster safety factors, and are composed of 10 mid-level indicators and 34 detailed planning indicators. The relative importance of all factors was derived using the Analytic Hierarchy Process (AHP) technique, and the developed evaluation indicators and relative importance were applied to four multi-purpose dam regions in the country. As a result, it was found that in the development and use of hydrothermal energy utilizing regional raw water supply line the urban planning conditions of the supply site can have a greater impact on the location selection results than the hydrothermal energy development itself. Due to the characteristics of the evaluation indicators developed in this study and their nature as comprehensive indicators, it is believed that the results should be applied to determine the overall adequacy of site selection in the early stages of hydrothermal energy development. In the future, it is believed that it will be necessary to analyze the problems in supplying and operating hydrothermal energy using raw water from multi-purpose dams and regional water resources. Based on the analysis the evaluation system developed in this study is expected to be improved and supplemented.

The Importance and Categorization of Task Elements of School Food Service Dietician (학교급식 영양사의 업무 중요도 및 임무차원 분석)

  • 이영은;양일선;차진아
    • Journal of Nutrition and Health
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    • v.35 no.6
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    • pp.668-680
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    • 2002
  • The purpose of this study was to investigation the importance and categorization of task elements of school food service dietician and to provide the useful data for standard model of the dietician′s tasks of school foodservice. This study was conducted in school food services nationwide in method of written questionnaire. The questionnaires were mailed to the dieticians of 3 type school foodservice system-conventional, commissary, joint management. Of the 660 schools that participated in this study, the responses from 212 conventional system and 212 commissary system and 200 joint management system were selected for analysis. Statistical analysis was performed with SAS/Win 6.12 package program for descriptive analysis, T-test, ANOVA, factor analysis using. The main results of this study can be summarized as follows Importance level was more than 4 score out of 5 scale in most of the task elements. The result was indicative of the appropriateness of definition of the 61 task elements. Of 61 task elements, importance level on ′nutrition education′ and on ′evaluation of foodservice operation management′ indicated the most significant difference between present and ideal situation. Through factor analysis, 61 task elements were regrouped into 7 dimensions; "Duty dimension of cooking and distribution management", "Duty dimension of cost management", "Duty dimension of raw material management", "Duty dimension of education management", "Duty dimension of menu management", "Duty dimension of record keeping of foodservice", "Duty dimension of general management (others)".

Teacher Librarians' Perceptions of the Importance and Performance Frequency of Their Roles Inherent in the Indicators and Items for Teacher Evaluation (교원능력개발평가 사서교사 평가지표와 문항의 중요도 및 수행도에 대한 사서교사들의 인식)

  • Park, Ji-Hye;Choi, Hee-Jun
    • Journal of Korean Library and Information Science Society
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    • v.40 no.4
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    • pp.93-111
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    • 2009
  • This study aimed to analyze teacher librarians' perceptions of the importance and performance frequency of their roles inherent in the indicators and items for teacher evaluation and to determine their appropriateness. The results revealed that most indicators and items are appropriate for evaluating teacher librarians' job performance, but some items need to be revised to properly reflect teacher librarians' job tasks. Specific recommendations for their improvement were discussed.

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Predicting US and Chinese consumers' purchase intention of Korean textiles and apparel related cultural products

  • Lee, Yu-Ri;Kim, So-Young;Cho, Yun-Jin
    • International Journal of Costume and Fashion
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    • v.10 no.2
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    • pp.15-36
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    • 2010
  • This study aims to examine if a consumer's evaluations of and purchase intentions towards textiles and apparel-related cultural products are influenced by their culture, as indicated by their nationalities. Additionally, several psychological variables, such as novelty-seeking tendency, world-mindedness, and familiarity with Northeast Asian culture were included in the analyses to compare the relative importance of cultural influences with the importance of individual characteristics. To conduct a quantitative analysis, we collected data from 400 female consumers in two countries: 200 from the USA and 200 from China. Key findings showed that, nationality and novelty-seeking were found to have a strong influence on purchase intention when product evaluation variables were not included. Evaluation of appearance and Northeast Asian design emerged highly significant predictors of purchase intention for Korean cultural products, regardless of the product type. Cross cultural comparative research on cultural product evaluations is extremely rare. This study focused on groups of consumers residing in the US and China and asked them to evaluate a series of textiles and apparel-related cultural products produced in Korea.

A Study on the Residents′ Post Occupancy Evaluation of the Environment-Friendly Housing Certification (주거환경 우수주택 인증단지의 거주 후 평가에 관한 연구)

  • 최윤아;송병하
    • Korean Institute of Interior Design Journal
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    • v.13 no.5
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    • pp.98-105
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    • 2004
  • The importance of environment has been increased recently, and it has affected architectural area especially no less than any other area. This study performed POE on the housing sectors, which have been approved as ‘The Environment-Friendly Housing Certification (KOEAM 2000)’, to evaluate the recognition and value of the residents. The study employed survey method and the items of questionnaire are based on the detailed criteria of the ‘The Environment-Friendly Housing Certification (KOEAM 2000)’. Through the analysis of investigated substance, this study compared the differences between the quantitative satisfaction and the qualitative satisfaction of the residents, and investigated the differences between the degree of satisfaction and the degree of importance, and the preference to the evaluation criteria. As a result, it is deduced that the qualitative aspects rather than the quantitative aspects affects the satisfaction of residents more in some criteria. It is also investigated that the awareness and requirements level of residents varies according to the demographics, and the differences between the evaluation criteria of the residents and the certification system is also deduced. Through this analysis, this study tried to find the supplemental points of the certification system which pursue the sustainable development and accommodate the requirements of residents.

TOLERANT FUZZY PATTERN MATCHING : AN INTRODUCTION

  • DUBOIS, DIDIER;PRADE, HENRI
    • Journal of the Korean Institute of Intelligent Systems
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    • v.3 no.2
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    • pp.3-17
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    • 1993
  • The fuzzy pattern matching technique has been developed in the framework of fuzzy set and possibility theory in order to take into account the imprecision and the uncertainty pervading values which have to be compared to requirements (which may be fuzzy) in a pattern matching process. This paper restates the basic principles and extends them to situations where (sub)patterns are only required to be satisfied up to a given tolerance (which may be fuzzy), or where the different subparts of a compound pattern may have various levels of importance. Both cases correspond to a weakening of elementary patterns. which can be expressed by a fuzzy relations modelling an approximate equality or an uncertain strict equality respectively. We also study the more sophisticated case where some elementary patterns have not to be satisfied with the highest priority provided that weaker requirements remain satisfied. The fuzzy pattern matching technique applies in a variety of problems including the evaluation of soft queries with respect to a fuzzy database, the evaluation of the fuzzy condition parts of rules in approximate reasoning, or the evaluation of the belonging of an ill-known object to a flexible class in classification problems.

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Development of An Interim Evaluation System for Integrated Rural Village Cluster Development Project (농촌마을종합개발사업의 효율적 추진을 위한 중간평가체계 개발)

  • Kim, Kyung-Ryang;Choi, Youn-Sang;Hong, Sung-Kyu
    • Journal of Korean Society of Rural Planning
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    • v.12 no.2 s.31
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    • pp.65-73
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    • 2006
  • This study attempts to develop an interim evaluation system for the Integrated Rural Village Cluster Development Project(IRVCDP) which can secure its identity and sustainability, and induce its early settlement, and to derive plans for its steady progress. The evaluation system consists of three levels. The highest-order level is evaluation purposes, which describe IRVCDP's goals. They are expansion of income bases(EIB), improvement of living environments(ILE), strengthening of regional capabilities(SRC) and constructing effective project operation system(CEPOS). The second level is evaluation items, which each characterize the relevant evaluation purposes. The last level is evaluation indices, which observe achievement f3r evaluation purposes. 22 evaluation indices are selected to satisfy the purposes of this study through a brainstorming process and a survey on opinions of experts for those evaluation purposes and evaluation items which are derived from analyzing the IRVCDP's properties. The relative importance of the evaluation indices selected are determined through the AHP analysis. The most intriguing result from the AHP analysis is that strengthening of regional capabilities is found to be the most important one among evaluation purposes. It can be said that this result is parallel to a ultimate goal of the IRVCDP.

Efficient Performance Evaluation Method for Digital Satellite Broadcasting Channels (효율적인 디지틀 위성방송채널 성능평가 기법)

  • 정창봉;김준명;김용섭;황인관
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.25 no.6A
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    • pp.794-801
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    • 2000
  • In this paper, the efficient new performance evaluation method for digital communication channels is suggested and verified its efficiency in terms of simulation run-tim for the digital satellite broadcasting satellite TV channel. In order to solve the difficulties of the existing Importance Sampling(IS) Technics, we adopted the discrete probability mass function(PMF) in the new method for estimating the statistical characteristics of received signals from the measured Nth order central moments. From the discrete probability mass function obtained with less number of the received signal than the one required in the IS technic, continuous cumulative probability function and its inverse function are exactly estimated by using interpolation and extrapolation technic. And the overall channel is simplified with encoding block, inner channel performance degra-dation modeing block which is modeled with the Uniform Random Number Generator (URNG) and concatenated Inverse Cummulative Pr bility Distribution function, and decoding block. With the simplified channel model, the overall performance evaluation can be done within a drastically reduced time. The simulation results applied to the nonlinear digital satellite broadcasting TV channel showed the great efficiency of the alogrithm in the sense of computer run time, and demonstrated that the existing problems of IS for the nonlinear satellite channels with coding and M-dimensional memory can be completely solved.

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Priority Analysis of Criteria for Evaluation of Public Hospital Using Analytic Hierarchy Process (AHP를 이용한 공공병원 평가지표의 우선순위 및 가중치 개발)

  • Shim, Jae-Sun;Kwon, Young-Dae;Lee, Kun-Sei;Yang, Min-Hee;Park, Eun-Young
    • The Korean Journal of Health Service Management
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    • v.7 no.4
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    • pp.289-303
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    • 2013
  • This study looks at priorities in managing public hospitals by figuring out categories needed to examine the quality of each hospital. In order to analyze priorities and relative importance of valuation indicator in Seoul municipal hospitals, surveys were sent via e-mail to medical professionals who have participated in evaluation of municipal hospitals. The analytic hierarchy process (AHP) was conducted using the Expert Choice 11.5 program. The results show that 'providing public service' is considered to be the most important category for all kinds of public hospitals, followed by 'improving the quality of medical care', 'hospital management and governance', and 'efficient hospital management'. The importance of 'hospital management and governance' and 'efficient hospital management' is different depending on the types of hospitals, but the importance of 'providing public service' and 'improving the quality of care' remains the same regardless of the types of hospitals. Based on these results, the study comes to a conclusion that public hospitals should place high value on certain categories and their management purposes should differ depending on their specific fields and characteristics. This study will help furthering discussions on the identity and roles of public hospitals.