• 제목/요약/키워드: IT readiness

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Service Quality Perception and Customer Satisfaction in Islamic Banks of Oman

  • ALAM, Naushad;AL-AMRI, Hanin Abdulrhman
    • The Journal of Asian Finance, Economics and Business
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    • 제7권9호
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    • pp.499-504
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    • 2020
  • Service quality of any institution is a pull factor for attracting and retaining the customer. The present study examines the customer satisfaction level toward the quality of service offered by the Islamic banks in Oman. It also aims to find out which dimension influences customer satisfaction more concerning the other dimension chosen for the study. To fulfil the need of the study, a structured questionnaire is distributed amongst 100 customers of Islamic banks. The random stratified sampling technique is used for the collection of the data. The collected data is analyzed using the correlation and the multiple linear regression techniques. The result of the study indicates that timely service provided by the banking personnel has a mean score of 4.57, bank staff readiness to serve the customer has a mean score of 4.36, and the security of the banking operation has a mean score of 4.37 occupies the highest rank in their respective dimension chosen for the study. The study reveals that all three dimensions of quality of service represented by Services Reliability, Services Responsiveness and Services Security have a positive and significant correlation with customer satisfaction. The regression results also indicate that all three dimensions influence customer satisfaction of the Islamic banks.

이산 수학 제7차 교육과정의 구현 방안 연구 (Implementing Discrete Mathematics in the 7th Elementary and Secondary School Mathematics Curriculum of Republic of Korea)

  • 이준열
    • 한국수학교육학회지시리즈A:수학교육
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    • 제41권1호
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    • pp.127-137
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    • 2002
  • Discrete Mathematics is newly introduced into the 7th Elementary and Secondary School Mathematics Curriculum of Republic of Korea. Every high school can choose Discrete Mathematics as an optional course from year 2002, but mostly from year 2003. According to its characteristics and objectives in the curriculum, we should know how to implement Discrete mathematics. But it is hard to predict whether Discrete Mathematics will be successful or not, since many studies have shown the lack of readiness for the course. In this study, we analyze the Discrete Mathematics text book developed recently in 2002. Then we see how Discrete Mathematics can be implemented. First, we suggest how the contents in the Discrete Mathematics text book are related to the mathematical values. This will clarify instruction and learning methods in Discrete Mathematics classrooms. Secondly, rich and various discrete contents should be taught. Students should appreciate the realistic merits of discrete mathematics. Thirdly, evaluation methods and their examples will be presented based upon the contents of she text. The evaluation that distinguishes individual achievement levels is closely related with implementation of Discrete mathematics in schools. Finally, we point out the weakness of Discrete Mathematics contents in the 7th curriculum to prepare ourselves for the 8th curriculum.

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일부 치위생과 학생의 교육만족도와 학습참여도와의 관련성 (Relationship between educational satisfaction and learning participation in dental hygiene students)

  • 황미영;장계원;원복연
    • 한국치위생학회지
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    • 제15권6호
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    • pp.1091-1097
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    • 2015
  • Objectives: The purpose of this study was to examine the relationship between educational satisfaction and learning participation of dental hygiene students. Method: A self-reported questionnaire was completed by 344 dental hygiene students in Gyeonggido, Chungcheongdo, and Gyeongsangdo from June 2 to 24, 2014, The questionnaire consisted of general characteristics of the subjects(3 items), choice reason of dental hygiene(7 items), educational satisfaction(22 items), and learning participation(11 items). The educational satisfaction and learning participation were assessed by Likert 5 points scale. Data were analyzed by a statistical package SPSS WIN 18.0. Results: Educational satisfaction included educational environments, teaching, educational content and educational effect. Learning participation included class flow, class participation and class readiness. Gyeongsangdo students tended to have higher score than other areas. The educational effect and teaching effect had more influence on learning participation. Conclusion: To improve the better dental hygiene education, it is important to prepare the effective educational methods and find out the influencing factors for class immersion.

한국군 종합군수지원 관리정보체계 (LAMIS) 구축방안 (A Building Scheme on LAMIS for ROK Army)

  • 홍장의;윤현철;변재정
    • 한국국방경영분석학회지
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    • 제18권2호
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    • pp.1-22
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    • 1992
  • Computer-aided logistics support system is recognized an essential system to reduce supply and maintenance cost, and to improve readiness of weapon system or operationable composite machines. According to these trends, this paper focuses on the design scheme and the computerization strategy of information management system for Integrated Logistics Support (ILS) work. Suggested system. LAMIS(Logistics support Analysis Management Information System) is a total system that composed of Logistics Support Analysis Management information system (LSAM), Configuration Management Information System (CMIS), Maintenance Management Information System (MMIS), Project Management System (PMS) and Information Retrival System(IRS) etc. Also, LAMIS is a computerized tool that improves current supply and maintenance support program, that attempts to reliable requirment analysis of logistics support elements, and that supports to use the existing technical specification of similar one when weapon system acquisition project is started newly. When LAMIS implication is completed, it can be applied to logistics support of defense or commercial site. Straightway, LAMIS will be enhanced with computer - aided design system, engineering drawing system, interactive electronic technical manual system, electronic data interchange system, and three dimensional simulation system to weapon system configuration. When that is done, LAMIS is CALS system.

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동북아 무역 허브항으로서 평택항 활성화 방안에 관한 연구 - 중·일 항만관리를 중심으로 - (Study on the Promotion Plan of Pyeongtaek Port as the Hub in North East Asia - Focusing on Port Management of China and Japan -)

  • 김재성;박세훈
    • 무역상무연구
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    • 제70권
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    • pp.67-80
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    • 2016
  • As China, the world's work shop was transformed into consumption market intermediary products and expensive consumer goods are more in highly demand recently. These will tend to diffuse especially to the west coastal cities of China. The economic growth of China needs to develop hub port facilities more and more in these days. We don't need to explain value of hub port in international trade. Furthermore If we are to retain access convenience of merchant vessel we really must maintain hub ports in Korea. This paper aims to vitalize Pyeongtaek port in times of the Pan Yellow Sea in readiness for an increase of trade between Korean, China, and Japan absorbing economic effects. The Rise of China leads to increase of trade of Korea that make necessary to develop a big and wide port to Pan Yellow Sea times. There is a lot of competition to be a hub port to become a center of international trade in the Pan Yellow Sea market. We need to improve the surrounding environment or facilities and industry clusters flexibly of Pyeongtaek port. It will guide to cost cutting and to raise business efficiency. Ultimately Pyeongtaek port should maintain and make advance its competitiveness especially in the Pan Yellow Sea times.

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전투비행대대 비행스케줄링에 관한 연구 (A Study of Flight Scheduling Problem on Fighter Squadron)

  • 이문걸;서상훈
    • 한국경영과학회지
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    • 제39권2호
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    • pp.37-48
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    • 2014
  • Fighter squadron flight scheduling is the integrated air operation plan that is an important role for improving pilot's flight skill and maintaining combat readiness by efficient using available all air resources including pilot, aircrafts, air-weapons, fuel and supporting facilities etc. Korea airforce, however, has a limit as to an effective flight operation due to manual flight scheduling with scheduler's own experience and intuition. Therefore, in our study, we propose the optimization model of flight scheduling based on mixed integer programming. This model includes several constraints of realistic and essential quantified data related with flight schedule and can assign appropriate pilots optimally which are distinctive three type's solutions : flight, alert and duty crew schedules. Proposed solution method can be improved pilot's capability and allocated further air resources systematically and efficiently. In addition, it can be reduced a workload of flight scheduler and minimized obstructed factors of flight safety. Finally, we demonstrate the experiment's results for the check of efficiency and validity of this model.

워게임 모의결과를 활용한 전투식량 소요 산정에 관한 연구 (A Study on Requirement Calculation of MRE Using Wargame Simulation Result)

  • 이기택;최연호;송규현
    • 경영과학
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    • 제30권1호
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    • pp.125-137
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    • 2013
  • The U.S. Army is capable and ready to deploy full-spectrum armed forces anywhere in the world as we have seen in Iraq and Afghanistan. This commitment is within the realm of logistics support that the readiness to support MRE(Meal Ready to Eat), according to the environment where the operation is on going. ROKA(Republic Of Korea Army) proceeds with the program to develop and reserve various MRE under the assumption of distinctive warfare operating environment. This study investigates to determine the amount of MRE consumption within various operating environment and details are as follows. First we ponder the concept of MRE and identified problems of the existing program. Second we also establish feeding rations by the types of MRE that is the base for calculation. Third we introduce MRE consumption algorithm and formula. Fourth and last we have applied our model to the program and analyzed the results. The present state of the estimation didn't reflect various warfare operating environment. Therefore we simulates theater wargame model to determine the consumption under various warfare operating environment. The result of this study is anticipated to contribute largely to the force enhancement as it mirrors of every circumstances of operating environment.

미래형 예비군 훈련체제 정립에 관한 연구 (Thinking about the training system of R.O.K. reserved force in the future)

  • 정원영
    • 안보군사학연구
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    • 통권5호
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    • pp.47-85
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    • 2007
  • Reserved force's training(RFT) is undoubtedly the critical component to increase the national capability in case of emergency. It is because RFT plays an important role in maintaining the peace for the Korean peninsula as the key deterrence force power for more than 40 years. Considering the reserved force reform linked with the goal and the plan of Korean Defense Reform 2020', we can expect the utility of the reserved force as the potential combat power to make national defense resources more efficient and useful. In that sense, this study suggests some solutions to promote the reserved force's competency to demonstrate the ROK Armed Force's combat power as the equivalent partner with the active force as well as the future deterrence power. This study also analyzes the present training system including law and regulation, identifies some implications through the literature review, and designs the future ROK reserved force's training system by extracting new variables forecasting the future environment for national defense. In addition, this study includes its concerned systems generally without limiting the scope into the reserved force. Therefore we try to seek to prepare for mobilization readiness and to promote regional hometown defense capability in order to cope with the enemy's threat in case of emergency.

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TOEFL, TOEIC, TEPS 시험 점수와 대학 수학 능력과의 연관성 연구 (A study on the relationship between the scores of TOEFL, TOEIC and TEPS, and college academic performance)

  • 이현우;이소영
    • 영어어문교육
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    • 제9권1호
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    • pp.153-171
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    • 2003
  • The scores of TOEFL, TOEIC, and TEPS have been increasingly used for many purposes in Korea. In particular, these test scores are being used as a predictor for determining readiness for and success in college work, or as a measure of the testees' overall English proficiency. Nonetheless, studies have rarely proposed that the validity of the test scores is used for either purpose. As a preliminary step to explore the predictive validity of the test scores, we collected the scores of TOEFL, TOEIC, and TEPS from thirty students of a university as well as their cumulative grade point averages (GPAs). The correlations between the test scores and GPAs show that TOEFL will be most likely to have the highest validity coefficient as a predictor for determining success in college work as well as a measure of overall English proficiency. Although this study has a few limitations such as the small number of participants, their homogeneousness as a group, etc., it provides some insight into the use of the three tests for college admissions and measurement of overall English proficiency and suggests need for conducting further validation studies in these areas.

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모성자존감 측정도구의 검증 (Confirmatory Analysis of Maternal Self-Report Inventory (Maternal Self-Esteem))

  • 한경자;방경숙
    • 부모자녀건강학회지
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    • 제2권
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    • pp.64-82
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    • 1999
  • This study was conducted to test the reliability and validity of Maternal Self-Report Inventory that was developed by Shea and Tronick for measuring maternal self-esteem. The subjects were 154 mothers. The construct validity for the scale was tested by factor analysis with five factor loading solution based on the previous study. One item was excluded because total-item correlation was too low, so that the number of total items were twenty-five, the analysis yielded five well defined factors: confidence on the maternal role, general ability of maternal role, caretaking ability, readiness on maternal role, and feeling on the pregnancy and deli very. These five factors explained 52.38% of the variance in the maternal self-esteem. Maternal self-esteem was not affected by maternal age, educational level, occupation, religion, delivery type, or parity. The reliability of the scale was determined with Cronbach's alpha coefficient and Guttman split-half coefficient. Cronbach's alpha was .82, for 26 items, and .83 if one item was deleted. Guttman split-half cofficient was .75. In subscale analysis, Cronbach's alpha was .63~.84. In conclusion. Maternal Self-Report Inventory showed a high degree of validity and reliability, suitable in Korean mothers for measuring maternal self-esteem. In the further study, it would be necessary to compare the maternal self-esteem between mothers with normal babies and premature babies, for confirming the criterion-related validity of the inventory.

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