• Journal of Digital Convergence
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• v.18 no.6
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• pp.401-409
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• 2020

The purpose of this study is to develop a convergence inpatient medical service patient experience management model(IMSPEMM) that can help in the management strategy of a medical institution to create a patient-centered medical culture. Using the original data from the 2018 Medical Service Experience Survey, 593 people with medical services inpatient(MSI) over the age of 15 were analyzed. By using the decision tree model, we developed a prediction model for overall satisfaction(OS) with the inpatient medical service experience(IMSE) and the intention to recommend patient experience(RI), and were classified into 4 and 7 types. The accuracy of the model was 68.9% and 78.3%. The OS level of IMSE was the nurse area and the hospital room noise management area, and the RI decision factor was the nurse area. It is significant that the IMSPEMM for MSI was presented and confirmed that the nurse area and the noise management area of the hospital room are important factors for the inpatient experience. It is considered that further research is needed to generalize the IMSPEMM.

• Proceedings of the Korea Contents Association Conference
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• 2008.05a
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• pp.823-826
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• 2008

This paper shows linkage management for external services. There are many services for specific entities such as DBLP and OntoWorld. OntoFrame, as a Semantic Web-based research information service portal, aims at one-stop service in ways that it connects external services with hyperlinks. For managing the linkage, linkage rules are manually edited by human administrators and automatically verified and tested by linkage management system. It consists of linkage rule management, linkage rule verification, linkage test, and dynamic link generation. Linkage rule management creates and edits linkage rules to connect external services on the Web. After finished rule editing and verification step, linkage management invokes linkage test with entity list. Only valid links are visible to enable users to click on our system, and thus it increases user's reliability on the system.

• Journal of Digital Convergence
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• v.19 no.10
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• pp.105-110
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• 2021

The pig ICT automatic feeder is capable of automatically feeding feed, etc. according to the set conditions. However, there is a disadvantage that the setting condition itself must depend on the user's experience. Therefore, trial and error is caused, and there is a problem that the efficiency is lowered. Therefore, it is necessary to develop a system and implement a service model that can improve pig productivity by suggesting optimal feeding setting conditions based on data. Therefore, in this paper, a pig feeding management service model was developed using the performance analysis program such as the existing feeding data, breeding management data, and pig production management system. Through this, we developed a consumer-oriented feed management service model that can be efficiently utilized by analyzing pig data. In addition, it is possible to provide a service that contributes to a decrease in the mortality rate and an increase in the MSY of the farms with the intelligent automatic feeding management service, thereby improving the productivity of the pig farms and thereby increasing the income of the pig farms.

• Information and Communications Magazine
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• v.27 no.12
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• pp.31-34
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• 2010

최근 IT환경이 급격히 변화함에 따라 기업들이 관리해야 할 데이터량이 증가되어 IT자원에 대한 유지 보수 및 관리의 문제가 대두되고 있다. 전세계적인 경기불황의 여파로 인해 기업들은 IT비용에 대한 부담을 줄일 수 있는 방안을 모색하기 시작하였다. 이러한 상황에서 등장한 클라우드 컴퓨팅 서비스(Cloud Computing Service)는 국 내외의 기업 및 정부에게 새로운 돌파구가 될 수 있을 것으로 예상된다. 이에 클라우드 컴퓨팅 서비스 (Cloud Computing Service)의 현황 및 전망과 더불어 해결해야 할 과제를 제시하고자한다.

• 한국IT서비스학회:학술대회논문집
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• 2005.11a
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• pp.585-591
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• 2005

참여정부가 정부혁신 방안의 하나로 추진하고 있는 성과관리제도는 조직이 지향하는 목표를 체계적으로 관리하기 위한 것으로, 성과목표를 설정하고 목표 달성 여부를 판단하여 결과를 의사결정에 환류하는 경영관리기법이다. 현재 시행되고 있는 공공분야의 성과관리제도는 정부업무평가, 직무성과계약제, 재정사업 성과관리제도 등 다양하다. 국방부는 정부 방침에 따라 성과관리체계를 구축함에 있어 내부의 성과관리뿐만 아니라 외부 평가제도를 지원하기 위한 통합성과관리체계를 구축하였다. 본 논문에서는 국방부 정보화기획관실의 BSC 기반의 성과관리체계 구축 사례를 통하여 공공기관 정보화조직의 성과관리체계 구축 방향을 제안한다.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.11 no.2
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• pp.245-252
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• 2011

VoIP transmits voices over IP-based networks and it is the abbreviation of Voice over Internet Protocol. Recently, VoIP provides various services in addition to voices. Since VoIP services' provision is extending, VoIP service quality management is becoming an important issue. Therefore, in this paper, we study VoIP service quality management. We examine VoIP technology, service types, and network architecture. Then, we investigate key quality indicators(KQIs)/key performance indicators(KPIs) in terms of customers, not network service providers. Toward this, we also study the concept of general service quality management as well as the concept of telecommunication related service quality management. Moreover, we apply $\bar{x}$ and R charts to show how to use statistical quality control techniques in real telecommunication companies with one KQI.

• 한국IT서비스학회:학술대회논문집
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• 2009.05a
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• pp.165-168
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• 2009

현재 IT서비스 업체에서 새로운 성장동력으로 떠오르고 있는 분야가 융복합사업(IT+IT, IT+장비, IT+장비+시공)이라고 불리우는 컨버전스 프로젝트이다. 기존의 IT분야의 프로젝트와는 전혀 다른 특성을 갖고 있는 컨버전스 프로젝트에 대한 IT서비스 업체의 준비는 아직 미흡한 것이 현실이다. LG CNS에서는 이런 현실에서 컨버전스 프로젝트의 특성에 맞추어 기존 프로젝트 관리자(Project Manager)의 역할을 재정의하고 이를 현장에 적용시키기 위해 그동안의 컨버전스 프로젝트를 수행하면서 얻은 이슈에 HPT(Human Performance Technology; 수행공학)를 적용하여 조직적인 차원에서 프로젝트 관리자의 육성 로드맵을 만들고 이를 확산시키는 활동을 진행하고 있다. 이에 본 발표에서는 HPT측면에서 컨버전스 프로젝트 이행역량을 강화하기 위한 사례를 소개하고자 한다.

• 한국IT서비스학회:학술대회논문집
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• 2006.11a
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• pp.523-531
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• 2006

RFID(Radio Frequency Identification) 기술은 각 사물에 부착된 태그로부터 사물의 정보 및 주변 환경을 무선으로 인식하고, 해당정보를 수집, 저장, 가공, 추적함으로써 사물에 대한 측위, 원격처리, 관리 및 사물 간 정보 교환 등 다양한 서비스를 제공하는 기술이다. 이러한 RFID 기술을 이용한 모바일 RFID 기술은 RFID 리더에 이동성을 부여하여 언제 어디서든 사용자와 사물과의 정보교환을 가능하게 한 것이다. KT는 새로운 성장엔진으로 이동 중에도 초고속 인터넷 서비스를 이용할 수 있는 휴대인터넷 서비스인 와이브로(Wibro) 서비스를 상용화 하였고 이 와이브로망과 모바일 RFID 기술을 접목한 새로운 개념의 와이브로 RFID 서비스를 개발하고 있다.

• KIPS Transactions on Software and Data Engineering
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• v.8 no.3
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• pp.97-108
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• 2019

As digital content items increase, new content services are often added to or integrated among existing content management systems to manage them. For efficient system integration, this paper designed a content management system that combines two existing content management systems based on a microservices architecture. In addition, during the development process, integrated system that existing systems were recycled without disruption to existing systems, integrated efficiently and implemented as scalable systems. It measured the resource usage of this systems and analyzed the differences between features for system integration using traditional middleware.

• Journal of Digital Convergence
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• v.12 no.1
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• pp.405-414
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• 2014

It is very important to IT users that the Cloud service provides dynamic extension of IT resources and cost-saving. However, the reliability for Cloud service hinders utilizing Cloud service actively. Existing studies on assessment program for Cloud Service are executed by extracting information security assessment articles and adding features of cloud services by referencing ISO/IEC 27001:2005. This paper will review the recently released ISO/IEC 27001:2013 for the addition, reduction, and changing of articles for Controls and Control objectives. Comparative analysis for the Controls of ISO/IEC 27001:2013 with those of CSA CCMv.3, FedRAMP which is an assessment program for Cloud service will suggest Control Objects of Information Security Management System for related Cloud service. The suggestion of Controls will be an important reference index for the security policy of companies which manage the information security management system based on Cloud service.