• 한국디자인학회:학술대회논문집
• /
• 한국디자인학회 1998년도 가을 학술발표대회 논문집 디자인 학 연구
• /
• pp.46-47
• /
• 1998

• Industrial Engineering and Management Systems
• /
• 제7권3호
• /
• pp.228-244
• /
• 2008

ISO9000 set of standards has been widely applied in Iranian Automotive manufacturing industry. Regarding the effects of TQM and ISO9000 set of standards various studies have been conducted and different quantitative conclusions have been made. Due to lack of quantitative information, in many of the cases, using qualitative information becomes the best option. The qualitative nature of data in such cases, requires qualitative analysis methods that might lead to some challenging computational issues. This paper examines the impact of ISO9000: 2000 certification and its perceived benefits for an automotive manufacturing company. Using an empirical approach, the paper seeks to ascertain if certification has indeed improved the performance of the company. Our null hypothesis rotates around the effect of ISO9000: 2000 on the 4W's of an enterprise. To carry out the research, first we developed a couple of questionnaires including all criteria of ISO9000 and 4W's. Second, the questionnaires were discussed with two researchers knowledgeable in the field, and then submitted to the quality practitioners and executives of Iran Khodro Enterprise-a leading company in Iranian automotive manufacturing industry. Finally the null hypothesis was tested and the technology improvement dimensions were ranked through nonparametric tests. The results illustrated a reasonable cause and effect relationship, suggesting that ISO9000: 2000 has positive effect on the 4W's of company result. In this work we investigate the effect as technology improvement viz., the improvement of techno-ware, human-ware, info-ware, and organ-ware.

• 대한안전경영과학회지
• /
• 제5권3호
• /
• pp.157-164
• /
• 2003

This paper studied about effects of the certificate of ISO 9000 in the manufacturing companies whose number of employee is under three hundred. First, most of company answered that acquiring the certificate of ISO 9000 is very helpful for the company management. therefore the company has the competence in the change of domestic and international economy. Second, after acquiring the certificate of ISO 9000, there were many improvements in company culture, quality control and business process productivity. As a result, the acquisition of the certificate of ISO 9000 system makes the company culture preparing the future to become a world first class company.

• 산업경영시스템학회지
• /
• 제22권53호
• /
• pp.99-109
• /
• 1999

The International Organization for Standardization(ISO) is a worldwide federation of national standards bodies. Through ISO Technical Committees(TC), various International Standards are being carried out. Each member body interested in a subject for which a TC has been established has the right to be represented on that committee. ISO collaborates closely with the International Electro-technical Commission(IEC) on all matters of electro-technical standardization. ISO established the ISO 9000 Family standard in 1987, and International Standard ISO 9000-3 was worked by ISO/TC 176, Quality management and quality assurance, Subcommittee 2(SC 2), Quality systems, in accordance with the ISO/IEC Directives, Part 3: 1997 Rules for the structure and drafting of International Standards, Many organizations have applied the ISO 9000-3 for their quality system standard in the software sector. That means that ISO 9000-3: 1991 and ISO 9000-3: 1997 have been used successfully by the software industry as the internationally accepted interpretation of ISO 9001 for the development and maintenance of computer software. Additionally ISO 9000-3: 1997 involved how the software life cycle processes defined in ISO/IEC 12207: 1995, Information Technology - Software Life Cycle Processes related to the requirements of ISO 9001:1994. After having performed full reviews of the WD3, CD1, CD2 and DIS drafts of the future ISO 9001:2000, this document will partly replace the part of ISO 9000-3: 1997 for measurement analysis and improvement of quality management system in computer software industry, as an interpretation for organizations and certification bodies, which will be withdrawn when ISO 9001:1994 is replaced by ISO 9001:2000,.

• 한국건설관리학회:학술대회논문집
• /
• 한국건설관리학회 2002년도 학술대회지
• /
• pp.292-295
• /
• 2002

하도급관리는 하도급업체를 전문화, 계열화하여 성공적인 건설프로젝트를 수행하는데 있다. 품질관리에서 하도급관리는 하도급업체의 ISO9000시리즈의 품질시스템의 도입에서 그치는 것이 아니라 활성화가 이루어질 수 있도록 하여 효율화를 기하고 체질 개선을 하는 것이 필요하다. 따라서 본 연구에서는 하도급자가 ISO9000시리즈의 풀질시스템을 유지하는데 저해 요인을 TQM(Total Quality Management)의 개념을 응용한 설문조사로 분석하여, 개선을 위하여 하도급관리자인 원사업자의 역할을 모색해 보았다.

• 품질경영학회지
• /
• 제32권4호
• /
• pp.78-91
• /
• 2004

The ISO 9000 Follow-up Management Practices (FMP) as an integrated area including training, QM systems, management commitment, customer focus, communication and related issues are examined. A sample of 191 small and medium-sized firms data from mail survey is analyzed by the SPSSWIN. A model of FMP including three factors (Systems, Training, and Customer Focus) is introduced. In this paper, a focus is laid on the comparison between ISO 9000:1994 vs. ISO 9000:2000 or 05 9000 certificates and between groups classified by the time length after certification, and on regression relationships between FMP level and business performance. The result shows that the difference of FMP level is significant between two versions and between groups. Quality level and system satisfaction are influenced significantly by the three factors.

• International Journal of Quality Innovation
• /
• 제2권2호
• /
• pp.1-23
• /
• 2001

Many studies reported that some organizations experience benefits of quality as well as the productivity due to the implementation of ISO9000. However, there are significant differences across countries, industries and organizations. This paper examines the current quality management practices in the Hong Kong construction industry under the ISO 9000 environment by a postal survey. It focuses on the success factors of ISO 9000 implementation in the industry. The findings support the views that changes in the organization are needed to realize the benefits brought by ISO 9000.

• 한국건설관리학회:학술대회논문집
• /
• 한국건설관리학회 2001년도 학술대회지
• /
• pp.444-449
• /
• 2001

PQ 심사시 가산점 제도에 의해 수많은 건설회사들이 ISO 9000 인중을 획득하였지만, 품질경영시스템의 적극적 활용보다는 인증 자체가 목적이 되는 부작용을 야기 시켰다. 또한 20가지 요구사항 중심의 ISO인증은 제조업 중심의 규격으로, 건설업과 같은 서비스 업종에는 적용하기가 어려웠다. 이러한 이유로 20가지 요구사항 중심의 ISO 9000:1994에서 프로세스 중심의 ISO 9000:2000으로 개정하게 되었고, 이에 따라 새로는 품질경영시스템의 마련이 요구되고 있다 따라서 본 연구에서는 공동주택사업을 중심으로 현장 공정 정보와 연계하여 운영되는 품질계획서 운영시스템을 개발하고, 이를 통하여 현장별로 수행되는 공정을 중심으로 품질관리가 가능하도록 하여 개정된 ISO 9000:2000 규격의 핵심요구사항 중 하나인 프로세스 중심의 접근을 만족시키고자 한다.

• 산업경영시스템학회지
• /
• 제19권39호
• /
• pp.81-88
• /
• 1996

As international commerce pattern changes toward the system of developed countries market competition, developing countries experience difficulties in international commerce market. Developed countries request their trading counterparts to obtain environment restriction. We also endure the environmental pollution due to industrialization. These environmental problems force Western Europe countries to install Environment Management System. This article presents description of development processes of ISO 14000 draft, compares ISO 9000 with 7750 requirements, and describes the common points and differences between ISO 9000 and 14000 draft.

• 한국경영과학회:학술대회논문집
• /
• 대한산업공학회/한국경영과학회 2000년도 춘계공동학술대회 논문집
• /
• pp.802-805
• /
• 2000

동양물산기업주식회사 창원기계공장의 ISO 9000인증획득 추진사례로서 회사소개, 추진경과, ISO 9000인증획득 효과에 대하여 소개하고자 한다.