• Journal of Korean Society for Quality Management
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• v.23 no.3
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• pp.1-19
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• 1995

This study sets a purpose to realize what top managements in companies think as critical success factors of QM, using CSF(Critical Success Factors) method. The methodology of this study consists of literature research and empirical analysis using data collected from interviewing and questionnaire. Medium and small sized manufacturing companies are the subject of this study. Following CSFs of QM are found. (1)Management philosophy of attaching great importance to customer and customer satisfaction. (2)Creation of atmosphere that attach great importance to technology. (3)Philosophy of honesty and faithfulness. (4)Positive thinking and creation of atmosphere that help with each other. (5)Rearmament of entrepreneur spirit. (6)Need on recognition of partnership between labor and management. (7)Participation and will of top management. (8)Principle of Participation of entire members. (9)Harmony of innovation and continuous improvement. (10)Establishment of overall quality-related system. A Recognition of need on ISO-9000 series.

• IE interfaces
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• v.21 no.2
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• pp.198-208
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• 2008

Effective management of a project is a crucial issue to software companies. There are various international standards, such as CMM, ISO9000, and SPICE, applied to project management. But, small scale companies have some difficulties in accepting those standards because of its complexity and enormous manpower requirements. This study proposes a project management approach streamlining the CMM by which a small scale software company can perform the tasks with ease. A prototype system has also been developed to show the capability of the proposed model.

• Asian Journal of Business Environment
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• v.5 no.2
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• pp.23-29
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• 2015

Purpose - This theoretical study develops practical recommendations for implementing a quality management system (QMS) in Kazakh organizations to ensure the effectiveness and safety of products and services. We discuss the improvement of Kazakhstan's quality standards based on the requirements of ISO 9000. Research design, data, and methodology - We provide methods for improving the quality standards system, ranging from research and development to the sale of products. We also propose to establish a special quality systems award to motivate enterprises toward product quality improvement. The study's methodological basis included Kazakhstan's legislative and regulatory Acts, and international and national standards defining QMS requirements for scientists worldwide to develop and implement a QMS for enterprises. Results - Aligning the QMS reduces Kazakh companies' costs for the detection and correction of defects, and the external and internal loss caused by the defects. Effective QMS also reduces management costs. Conclusion - This article can help increase the transparency of organizations for their leaders and (if necessary) the external environment, and improve the accuracy, quality, and timeliness of decision-making.

• Journal of the military operations research society of Korea
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• v.22 no.2
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• pp.90-112
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• 1996

Research issues in software engineering in recent may be object oriented methodology and software quality. Since Halstead has proposed metric-software science in 1977, software quality area has been studied in steady but inactively until 1980s. As international standards such as ISO 9000-3, 9126 were enacted in 1990s early, interest in software quality is increased but many problems such as how to validate metric, measure quality or apply metric are remained. This paper proposes software quality metric methodology which software developer or project manager can use in measuring quality and validating metric during software development. The methodology is classified by several phases: establishment of quality requirement, identification of quality metric, data collection, metric implementation, metric validation. In order to show its applicability, test program, metrics and data are applied to each phase of the methodology. Consideration of this methodology as a methodology for software quality measurement similar to development methodology for software development is needed.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 1997.11a
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• pp.475-488
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• 1997

This study investigated the management environment of medium and small business by examining the role of medium and small business in national economics, the change in management condition, and the problems in quality and technique. Also we analyzed problems in the past quality control activity of our medium and small business, and examined the driving direction and intorduction method of QM. And to understand the effect of manager's concern in quality management to observe the quality system before and after introduction of QM. A target for this investigation is the medium and small business which has introduced QM through ISO 9000. Also analyzed how 05 observance effects to the sale price, process effect customer complaint and on-time delibery by an oral test.

• Journal of the Korea Safety Management & Science
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• v.1 no.1
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• pp.123-134
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• 1999

There are several models for process quality assurance by quality system (ISO 9000), process capability analysis, acceptance control chart and so on. When a high level process capability has been achieved, it takes a long time to monitor the process shift, so it is sometimes necessary to develop a quicker monitoring system. To achieve a quicker quality assurance model for high-reliability process, this paper presents a model for process quality assurance when the fraction nonconforming is very small. We design an acceptance control chart based on variable quality characteristic and time-censored accelerated testing. The distribution of the characteristics is assumed to be normal or lognormal with a location parameter of the distribution that is a linear function of a stress. The design parameters are sample size, control limits and sample proportions allocated to low stress. These paramaters are obtained under minimization of the relative variance of the MLE of location parameter subject to APL and RPL constraints.

• Proceedings of the Safety Management and Science Conference
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• 2012.04a
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• pp.535-545
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• 2012

국내의 많은 기업들은 품질경영시스템인 ISO 9000 시리즈와 식스시그마 등 기업의 품질 및 제품에 대한 품질을 높이기 위해 품질관리, 품질경영에 많은 시간과 비용을 들여왔다. 하지만 품질인증제도와는 달리 제품의 신뢰성에 관한 경영시스템인증을 받으려고 하는 기업은 거의 없는 실정이다. 부품 소재나 제품의 신뢰성을 확보하기 위한 방안으로써 신뢰성경영시스템에 대한 인증은 필수적이라 할 수 있다. 신뢰성 관련 기법들을 표준화하고, 효율적인 경영시스템을 도입하여 운영하고, 여기에 세계적으로 통용되는 기술체계를 도입하여 기업의 신뢰성경영시스템을 발전시킨다면 우리산업이 당면한 수출 경쟁력 확보 등의 현안문제 해결에도 도움이 될 수 있다. 본 연구에서는 신뢰성 경영시스템 인증제도 수립에 있어 국제 표준인 신뢰성경영시스템 IEC 60300에 대해 소개하고, 신뢰성 경영시스템 평가방법을 활용한 MIR기법과 AHP기법을 분석 비교하고, 개선방향을 제시하고자 한다.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.24 no.69
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• pp.107-119
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• 2001

In this paper, we propose a model of improvement of quality system level using system FMEA. The system FMEA is developed to a system analysis technique using the concepts of conventional FMEA. This is know what is important factor to manage the ISO 9000 Quality System. Therefore, it is used the system FMEA as the main method of the proposed model. The important factors of this model are internal quality audits, corrective and preventive action, customer claim review management review. This model is considered to be guideline for improvement of quality system level. We show the efficiency of the proposed model by means of a case study.

• Journal of the Korea Safety Management & Science
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• v.8 no.5
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• pp.1-16
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• 2006

Business organizations are trying in various ways to survive and grow up in the rapidly changing environment. A lot of organizations have introduced management innovation skills and attempted to change, but most of them have failed to realize their aims. The reason is that the members of the organization including the chief executive officers did not understand the paradigm of the change management of an organization, and gave weight to the partial efficiency instead of the change management of the organization. In this study, guidelines and principles are suggested to apply the quality management system to the change management of business organizations.

• Journal of Korean Institute of Industrial Engineers
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• v.43 no.2
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• pp.83-89
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• 2017

This study aims to investigate the compatibility between 'quality' and 'R&D' and to ascertain what methodology can be applied. To consider the compatibility, this study discussed whether quality management can expand into R&D area in future and whether the quality management principles in ISO9000 can work well in R&D environment. Our conclusion is that the application of the quality management in R&D is valid and can serve as a new paradigm for improving R&D performance. In addition, this study divided the quality concept in R&D into several types from the viewpoints of quality definition and suggested quality methodologies for each type.