• Title/Summary/Keyword: ISO 9000 Quality Management System

Search Result 102, Processing Time 0.02 seconds

An Empirical Study on the Recognition for Quality Management System Introduction of the Information Center (정보센터의 품질경영시스템 도입 인식도에 관한 실증적 연구)

  • 박재용
    • Journal of the Korean Society for information Management
    • /
    • v.19 no.3
    • /
    • pp.69-90
    • /
    • 2002
  • Modern stage must offer to the level which the customer requests the quality of the information service to offer from the information center. We are the one view which needs new system management around the process serving this. This study accomplished theoretical review of ISO 9000 as International Quality Management System. investigated the trend for change of ISO 9000 certification systems. We analyzed the recognition level of members about the introduction of ISO 9000 quality management systems in the information center. The level up of recognition about ISO 9000 quality management system certification systems was the low in the information center. Hereafter, We grasped the subject of ISO 9000 certification systems which the introduction needs. We reviewed ISO 9000 family which the Library and Information center possible apply and presented the requirement in the library and information center with the process to need for a Quality Management System certification.

An Empirical Study on the Difference in Management Performance of Small-and Medium-sized Companies Due to the Types of ISO 9000 Quality Management Systems Certification Agencies (ISO 9000 품질경영시스템의 인풍기관 유형에 따른 중소기업 경영성과의 차이에 관한 실증연구)

  • Kim, Yeong-Gi;Park, Yong-Tae
    • Journal of Korean Society for Quality Management
    • /
    • v.39 no.2
    • /
    • pp.179-187
    • /
    • 2011
  • Small- and medium-sized companies obtain ISO 9000 quality management systems as a way of adapting to the changes of business environment and improving their business performance. Certificates of ISO 9000 quality management systems have been granted to companies by either domestic or foreign certification agencies with different requirements and standards. This study empirically examined whether there are differences in business performance among small- and medium-sized companies that have obtained ISO 9000 quality management system from different types (domestic or foreign) of certification agencies. This study found that there are statistically significant differences in both qualitative and quantitative business performance among them. The findings of this study imply that companies considering ISO 9000 quality management systems be prudent in choosing the type of certification agency to maximize the expected benefits of ISO 9000 quality management systems. This study also provides the government agency regulating ISO 9000 quality management certification system with some valuable information that brings up the need for establishing and managing a more effective quality management certification system.

Analysis of Differences Between QS-9000 and ISO 9000 (QS-9000과 ISO 9000의 차이분석 및 구현방법)

  • 이관석
    • Journal of Korean Society for Quality Management
    • /
    • v.25 no.1
    • /
    • pp.17-30
    • /
    • 1997
  • Three big U.S. automakers have developed the QS-9000 quality system for their su, pp.iers. These automakers are requiring their su, pp.iers to implement the QS-9000 based quality system. This QS-9000 system is based upon the ISO 9000 series quality systems. This paper describes the differences between the ISO 9000 series requirements and the QS-9000 requirements. It also suggests the way to implement the QS-9000 quality systems for Korean su, pp.iers.

  • PDF

An Analysis of Relationship between ISO 9000 Quality Management Principles and ISO 9001 Requirements (ISO 9000 품질경영원리와 ISO 9001 요구사항 간의 관련성 분석)

  • Won, Hyung-Gyoo
    • Journal of Korean Society for Quality Management
    • /
    • v.38 no.2
    • /
    • pp.276-283
    • /
    • 2010
  • ISO 9000 family of standards are consisted of four international standards for implementing and operating effective quality management systems. They are interrelated and together form a coherent set of quality management system standards. ISO 9000, one of the standards, contains quality management principles, which is asserted to form the basis of other standards within the family. ISO 9001 is another standard within the family and contains requirements for quality management systems. This paper shows how the quality management principles of ISO 9000 are related with the requirements of ISO 9001.

A Improvement of Sub-contractor Management in Domestic Building Construction Sites - Through Specialized Quality Work of Sub-contractors (국내 건설공사 현장의 하도급관리 개선방안 - 하도급자의 품질업무 전문화를 통하여)

  • Son Hyun-Duck;Lee Jae-Seob
    • Proceedings of the Korean Institute Of Construction Engineering and Management
    • /
    • autumn
    • /
    • pp.292-295
    • /
    • 2002
  • A purpose of subcontractor management succeed in construction project. Specially in the subcontractor management of quality management, it is necessary that subcontractors not only acquire ISO 9000 quality system certification but also continuously and without a break fulfill ISO 9000 quality system. As a result, we proposed that a general contractor play an important role in a manager of subcontractors to keep up the ISO 9000 duality system of subcontractors.

  • PDF

A Research and Analysis for ISO 9000 Certification of Small and Medium Manufacturing Companies (ISO 9000 인증획득 준비의 문제점과 개선 방안에 대한 실증적 연구 -중소제조기업을 중심으로-)

  • 유재권
    • Journal of the Korean Professional Engineers Association
    • /
    • v.33 no.6
    • /
    • pp.87-92
    • /
    • 2000
  • As more and more companies pursue ISO 9000 certification, the adaptation of ISO 9000 has brought about some significant positive effects to domestic quality systems However, somenegative results occurred in domestic industries rushing to fulfill the requirements of these new quality systems. The primary objective of this research is to provide the efficient implemen tation process of ISO 9000 certification on the basis of total quality management concerning with ISO/ DIS 9000:2000, ISO/ DIS 9001:2000, ISO/DIS 9004:2000. this study has been conducted using the data collected from 325 Korean small and medium manufacturing companies which registered ISO 9000 certification in March 2000. The first, the adoption of a quality manage ment system needs to be a strategic decision of the organization. The design period of the adoption of a quality management system is influenced by the size of the organization, the products process, KS certification, the rate of management.

  • PDF

Effect of ISO 9000 Certification on the Small & Medium Business in Busan (부산 지역 중소기업의 ISO 9000 인증효과분석)

  • Nam, H.S.;Jung, H.S.;Park, Y.H.;Kim, H.G.
    • IE interfaces
    • /
    • v.16 no.4
    • /
    • pp.392-399
    • /
    • 2003
  • ISO 9000 is an efficient quality system for the customer's confidence and satisfaction. Of late years, the revised edition of ISO 9000 quality management system may give lots of positive business values to companies running ISO 9000 system. Despite its tremendous popularity, there is some criticism against the effect and performance of ISO 9000 certification. This research explores the performances and effects of ISO 9000 quality system in small & medium size industrial companies. For this research, 202 companies certified by ISO 9000 standard and 67 companies not certified as contrast group were selected. The related data were collected by web-poll survey. The major analyses are focused on the effect and performance of the ISO 9000 certification, and we established various hypotheses to verify the effect and performance of quality system. Results of statistical analyses show that total performance of quality system is significantly different between certified companies and not certified.

Effect of ISO 9000 Certification on the Small & Medium Business in Busan (부산지역 중소기업의 ISO 9000 인증효과분석)

  • Nam H.S.;Jung H.S;Kim H.G.;Park Y.H.
    • Proceedings of the Korean Operations and Management Science Society Conference
    • /
    • 2003.05a
    • /
    • pp.92-98
    • /
    • 2003
  • ISO 9000 is an efficient quality system for the customer's confidence and satisfaction. Of late years, the revised edition of ISO 9000 duality management system may give lots of positive business values to companies running ISO 9000 system Despite its tremendous popularity, there is some critisism against the effect and performance or ISO 9000 certification. This research explores the performances and effects of ISO 9000 quality system in small & medium size industrial companies. For this research, 202 companies certified by ISO 9000 standard and 67 companies not certified as contrast group were selected. The related data were collected by web-Poll survey. The major analyses are focused on the effect and performance or the ISO 9000 certification. and we established various hypotheses to verify the effect and performance or quality system. Results or statistical analyses show that total performance or qualify system is significantly different between certified companies and not certified.

  • PDF

Research Trend and Future of ISO 9000 Quality Management System : Literature Review (ISO 9000 품질경영시스템 관련 연구동향 및 향후주제 : 문헌연구)

  • Park, Dong-Joon;Kim, Ho-Gyun;Yun, Won-Young
    • Journal of Korean Society for Quality Management
    • /
    • v.35 no.3
    • /
    • pp.1-20
    • /
    • 2007
  • International standards are established by the agreement of many nations' delegates that represent the opinions from all stakeholders such as suppliers, manufacturers, customers, beneficial groups, and governments. The international standards provide all stakeholders with a scientific basis that determines regulations regarding quality, health, environment and other necessary issues. Among many international standards, the well known ISO 9000 quality management system(QMS) has been installed in about 877,770 organizations in 161 countries up until now. This ISO 9000 QMS specifies requirements for detailed contents from supply of resources to delivery to customers for registering QMS certificate. This paper considers business values of ISO 9000 QMS by reviewing literature. We summarize issues related to installment and operation : motives, advantages, disadvantages, problems, obstacles, and lessons. We also summarize the integrated management system(IMS) issues and compare ISO 9000 with Total Quality Management(TQM). We present a comprehensive figure and tables based on the category of the main results of literature.

A Study on the ISO 9000 Family Certification to Improve of Services Quality for Library (도서관 서비스 품질 제고를 위한 ISO 9000 인증 도입에 관한 연구)

  • Cho, Yoon-Hee
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.36 no.3
    • /
    • pp.215-232
    • /
    • 2002
  • The Quality Management System is based on a system approach method. The Library and information center analyze the requirement of the customer, and manage to be interactive process so that we reach an information service level which the customer expects. This study accomplished theoretical review of ISO 9000 as International Quality Management System, investigated the trend for change of ISO 9000 certification systems. We reviewed ISO 9000 family which the Library and Information center possible apply and presented the requirement in the library and Information center with the process to need for a Quality Management System certification.