• Title/Summary/Keyword: IS success model

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Stakeholder Conflict Resolution Model (S-CRM) Based On Supervised Learning

  • Jeon, Chang-Kyun;Kim, Neung-Hoe;Lee, Dong-Hyun;Lee, Taek;In, Hoh Peter
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.6 no.11
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    • pp.2813-2826
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    • 2012
  • Various stakeholders are involved in the creation of software projects. In general, the higher the number of stakeholders involved during the requirements elicitation phase, the better are the chances of success for the project. However, it is rather difficult to consider the opinion of all the stakeholders owing to constraints on time and resources. Furthermore, conflicts between stakeholders can become inevitable when the number of stakeholders increases. Thus, the identification of key stakeholders is an important factor in ensuring the success of a project. In this paper, a methodical stakeholder conflict resolution model (s-CRM) is proposed by considering an actual industrial case study. The proposed model uses information gain based on entropy when measuring the impurity of information. We believe that the proposed s-CRM is effective in identifying the key stakeholders and in intuitively indicating those stakeholders whose elicited requirements need to be weighted. In addition, the model provides a solution for conflicts among stakeholders during requirements engineering.

Influence of Emotional Responding Factors of Visitors to Digital Archive Exhibition Venues on Exhibition Success through Immersion and Satisfaction (디지털아카이브 전시장 관람객의 감정반응요인이 몰입과 만족을 통해 전시성과에 미치는 영향)

  • Kim, Inhwan;Hwang, Changyu;Hwang, Injin;Hong, Soongeun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.12 no.3
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    • pp.181-204
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    • 2016
  • Recently, the exhibition industry based on digital archive has been rapidly growing and the industry sees an innovative change with diverse digital archive exhibition venues emerging. Enabling visitors to enjoy new and varied exhibition provides a turning point to the exhibition environment. In today's world where IT (Information Technology) leads social changes, new framework and contents are required to establish digital culture that connects traditional culture with advanced information telecommunications. The objective of this study is to identify factors that influence the audience in a digital archive exhibition venue and to analyze impacts of these factors on exhibition success based on immersion and satisfaction. The study presents a research model that applies significant variables of emotional response theory in which fundamental psychological desire of humans is emphasized. To empirically verify the research model, the author conducted a survey for students of S university in Seoul and for ordinary people who have been to digital archive exhibition venues.

The Effects of Information Quality on Call Center Agents' Individual Impacts : Focused on Call Center Customer Service Information Systems (콜센터 고객정보시스템의 정보품질이 상담원 업무 성과에 미치는 영향에 관한 연구)

  • Yang, Dong Hyun;An, Joon Mo;Hahm, Yu Kun;Min, Hyoung Jin
    • Journal of Information Technology Services
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    • v.13 no.1
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    • pp.87-101
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    • 2014
  • This paper is a study on information Quality of Domestic Call Center Information System; recognized the importance of information quality and analyzed the impact on use and satisfaction of users following information quality which is a success element and ultimately the impact on user's performance by expanding information quality evaluating model by Jeong-Woo Lee et al.(2003) who reflected domestic special corporate culture based on information system success model by DeLone and McLean(2003). This is meaningful in providing theoretical foundation for efficient information quality supply and building quality management system at call center in future and provides hints to be considered in raising understanding of consultants on provided information and arranging ground that can utilize it in a timely manner.

A Study on the influence of the tourism destination image on the Tourism Information System evaluation (관광지 이미지가 관광안내정보시스템 평가에 미치는 영향에 관한 연구)

  • Shin, Young Kee
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.8 no.1
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    • pp.207-220
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    • 2012
  • The goal of the information system in tourism, like that of general information systems, is to create users' information needs so that the users continuously revisit the information system and retrieve the information on a regular basis. However, unlike any other information systems, the primary objective of the tourism information system is to attract tourists to the tourist sites rather than to create the users' needs for their future revisits to the information system. The tourism information system is therefore more closely related to tourists' overall tourism destination image towards the tourism destination. In this respect, the evaluation of the tourism information system should be based on tourists' overall tourism destination image towards the sites. This study examines how tourists' overall tourism destination image towards the sites affect the evaluation of the tourism information system. Specifically, I employ the tourism information system provided by Sokcho and Delone and Mclean(2003)'s the Information System Success Model in order to investigate this research question.

A Case Study on Electronic Commerce for Medical Fields in e-Marketplace of EZmedicom (이지메디컴의 e-마켓플레이스를 통한 의료전자상거래 시스템 사례연구)

  • Kim, Jong-Uk;Park, Sang-Cheol;Seo, Jeong-Wook
    • Journal of Information Technology Services
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    • v.6 no.3
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    • pp.141-162
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    • 2007
  • In this study, we conduct a case analysis on EZmedicom which is one of the leading companies in e-Marketplace for medical fields. By examining major business models of EZmedicom, we provide the success factors in launching the electronic commerce to the potential companies which are interested in participating in e-marketplace for medical fields. Especially, we deduct the solution, logistics field, and electronic group-purchasing as its major business model. Based on these factors, we also propose the MDvan solution which is one of the electronic purchase and supply system, Ezlogis that is the system supporting logistics parts in medical fields, VMI(vendor management inventory), standardization of item code and the linkage of SCM as its critical success factors of EZmedicom. The findings of this study suggest practical and managerial implications for e-Marketplace implementation in the medical field and further research.

An Advanced GERT Evaluation Model for Research and Development (연구개발 프로젝트를 위한 새로운 GERT평가모델)

  • 권철신
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.3 no.3
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    • pp.13-22
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    • 1980
  • Research and Development has a property that involves uncertainity and risk in itself. Therefore, in order to scheduling of R & D activity, it Is needed of a certain probabilistic network technique with due regard to feedback process used to occur in the R & D proceeding. It is GERT that was developed as the need arises . In this study, the network structure of GERT-I and GERT-II was combined and then simulation analysis was used to it. According to that analysis , an advanced GERT model which covers the following stochastic problems was examined. 1 Evaluating success feasibility under the complex condition (time and cost). 2 Selecting acceptance range for the worst. 3. Selecting optimum path on basis of time, cost and success. 4. Evaluating project utility among the project alternatives. It is for managing R&D projects more effectively.

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CONCEPTUAL MODEL TO MEASURE USER SUCCESS IN THE DIGITAL GOVERNMENT ENVIRONMENT

  • Jung, Jin-Taek
    • 한국디지털정책학회:학술대회논문집
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    • 2004.11a
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    • pp.405-421
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    • 2004
  • The digital government is one of the most significant areas of study to emerge in information science in the past several years. The digital government is, in broad terms, a computerized system that allows a community of users to obtain a coherent means of access to an organized, electronically stored repository of information and knowledge. The information resources and technologies embodied by the World Wide Web are now accepted ad the primary example of the digital government. The need exists for a means to measure user success in the digital government. Because a digital government environment involves two broad functions?1) information search and retrieval and 2) interactivity with and through the medium-this research posits that measures of both of these functions will show positive correlation with user success.

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The Effect of PMO Service and Capability on Project Performance (PMO 서비스와 PMO 역량이 프로젝트 성과에 미치는 영향)

  • Lee, Seong-Mong;Kim, Eun-Hong;Moon, Song-Chul
    • Journal of Information Technology Applications and Management
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    • v.20 no.1
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    • pp.107-132
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    • 2013
  • Project management is critical for the success of the large and complicated IT project. Accordingly, to improve the efficiency of the project management, operation of separate Project Management Office (PMO) organization is getting important. Despite the appreciation of PMO as necessary for project success, the result has not always been positive. In this respect, we intended to formalize the PMO success model by incorporating necessary factors related to PMO services and capabilities, and their relationship. Empirical testing results verified critical antecedents comprising PMO services, which included schedule, quality, budget and others. Furthermore, moderating impacts of PMO capabilities are quantitatively assessed. The research findings offer practical insights for successful management of PMO.

A study on the Development of Systems Engineering Application Model for LRT based on MBSE (전산도구 기반의 경량전철사업 시스템엔지니어링 적용모델 SELRT 개발)

  • Han, Seok Youn;Kim, Joo Uk;Choi, Yo Cheol
    • Journal of the Korean Society of Systems Engineering
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    • v.8 no.1
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    • pp.9-19
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    • 2012
  • The Light Rail Transit Project is a large scaled project which takes several years in building a system. After construction, LRT system is operating for several tens of years. For these characteristics, the right application of systems engineering to LRT project greatly effects the project success. In this paper, we present systems engineering application model to LRT project i.e. SELRT which include systems engineering technical process, core technology management process, project support process. SELRT also has a module for the exchange of outputs in SE tool and PM tool. Systems engineering processes in SELRT mainly base on ISO/IEC 15288. In future, we expand the range of SE processes and improve the usability in SELRT. We expect that this model will contribute to improve the efficiency in LRT project and to success the LRT project.

Analysis of Start-up Success Factors by AER Case (AER(Asan Entrepreneur Review)사례를 통한 스타트업 기업의 성공요인 분석)

  • Lee, Sangjo;Nam, Jungmin
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.13 no.2
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    • pp.39-50
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    • 2018
  • A main purpose of this research is to identify success factors of start-up based on the AER case study. As a result of case analysis, In the early stage, the success factors of start-up are the entrepreneur's history, experience, expertise, prompt judgment, problem-solving ability, the capacity and teamwork of its members, business networks and supporting government start-ups. In the commercialization stage, securing commercialization and investment funds, timing, differentiation strategy, overseas advancement, and acceptance of customer feedback are important. In the growth stage (maturity stage), new product launches and diversification, and establishment of organizational culture are important. Based on the results of this analysis, this study sought success factors and implications for each stage and sought research directions in the future.