• 제목/요약/키워드: IS Quality Factor

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Analysis of Generalized Impact Factors and the Indices of Journals

  • Abbas, Ash Mohammad
    • Journal of Information Processing Systems
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    • 제7권2호
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    • pp.341-354
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    • 2011
  • Analyzing the relationships among the parameters for quantifying the quality of research published in journals is a challenging task. In this paper, we analyze the relationships between the impact factor, h-index, and g-index of a journal. To keep our analysis simple and easy to understand, we consider a generalized version of the impact factor where there is no time window. In the absence of the time window, the impact factor converges to the number of citations received per paper. This is not only justified for the impact factor, it also simplifies the analysis of the h-index and g-index as well because addition of a time window in the form of years complicates the computation of indices too. We derive the expressions for the relationships among impact factor, h index, and g-index and validate them using a given set of publication-citation data.

이용자가 인식하는 공공도서관 서비스품질 결정요인 분석 (Factor Analysis of User's Perceptions Regarding the Public Libraries Service Quality)

  • 오동근;임영규;여지숙
    • 정보관리연구
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    • 제40권2호
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    • pp.47-70
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    • 2009
  • 이 연구는 공공도서관의 서비스품질을 측정하기 위한 공통된 요인을 추출하여, 표준화된 서비스품질 측정도구를 개발하기 위한 탐색적 시도로 이루어졌다. 이 연구는 선행연구를 바탕으로 기존의 주요척도들을 사용하여 공공도서관의 서비스품질을 직원의 상호작용, 정보자원 및 프로그램, 물리적 환경 및 시설의 세 가지 차원 나누고, 이를 다시 하위차원으로 세분하였다. 아울러 이 서비스품질의 차원을 바탕으로 위계적 3차원 요인 구조모형을 설정하고 이를 탐색적 요인분석과 확인요인분석을 실시하여 검정하였다.

SERVQUAL 모델을 이용한 간호 서비스 질 측정 (Measurement of Nursing Service Quality using SERVQUAL Model)

  • 임지영;김소인
    • 간호행정학회지
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    • 제6권2호
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    • pp.259-279
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    • 2000
  • This study is a descriptive analytic research measuring nursing service quality, using SERVQUAL model, to make fundamental data and strategies for nursing service improvement. Data were collected by self-reported questionnaire from 202 patients and 142 nurses, from June 7 to 14, 1999. The reliability of instrument were adequate(Cronbach ${\alpha}=.94$). SAS program was utilized for statistical analysis of collected data. The results were as follows; 1. There was a gab between patient's expectation and perception on nursing service(Gap B). Gap D was indicated an affecting factor to decide nursing service quality. Gap C was indicated an indirect affecting factor of nursing service quality. Because it was not statistically significant in total item analysis, but in individual item analysis, 7 items were appeared statistically significant. Gap A was not a gap occurrence factor of nursing service quality. 2. Focuses of nursing service quality improvement strategies were; (1) to direct qualitative improvement of nursing service in order to correspondence patient's nursing service expectation. (2) to make nurse's service activity modified because nurse's practice were not reached patient's expectation level. (3) to need internal, external factor analysis affecting nurse's service activity. 3. Nursing service quality was decided by rather environmental inappropriateness provided nursing service than itself. Therefore, to make nursing service quality improvement, it is required to improve nursing service environment. For this, followings are required; (1) to strengthen nurse's education on lower part of nursing service satisfaction and QI activities. (2) to balance demand and supply of nursing personnel. 3) to fix computerized system for reducing other duties weight except nursing care through analysis of nursing activity. (4) to construct rational cooperating system among related departments. 4. The important parts for nursing service quality improvement were indicated as follows: (1) Gap B: 'prompt reaction', 'examination symptom before patient's complaint', 'hearted nursing service reducing patient's dissatisfaction', 'explanation goals of nursing activities', 'having special Knowledge enough', 'maintenance position comfortably', 'management of patient's physical hygiene'. (2) Gap C: 'maintenance physical safety', 'explanation about hospital rules and facilities'. (3) Gap D: 'tender, safe injection and wound care'. Because above items are mostly improved through nurse's attitude change and quality improvement, it is required to establish nursing standardization and to strengthen nurse's clinical education. As the based on above results, followings are suggested; 1. SERVQUAL model is very useful to make strategies for nursing service quality improvement because it indicates multiple factors affecting hap occurrence. 2. At individual items analysis of Gap C, statistically significant 7 items appeared higher nurse's perception level than patient's perception level on nursing service were trouble perception level on nursing service quality improvement. So. it need further research to analysis about these difference occurring factors. 3. At analysis of Gap D, it is indicated that in nursing service performance process, multiple factors lowing nursing service quality were intruded. So it needs further research to analysis what these factors are and how each factors affect on nursing performance process. 4. nursing service quality measurement is changeable according to sample select time or sampled subject's characteristics. So to develope strategy for nursing service quality improvement is based on the results of periodical analysis.

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ESTIMATION OF RIDE QUALITY OF A PASSENGER CAR WITH NONLINEAR SUSPENSION

  • Cho, S.J.;Choi, Y.S.
    • International Journal of Automotive Technology
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    • 제8권1호
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    • pp.103-109
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    • 2007
  • The nonlinear characteristics of a suspension is directly related to the ride quality of a passenger car. In this study, the nonlinear characteristics of a spring and a damper of a passenger car is analyzed by dynamic experiments using the MTS single-axial testing machine. Also, a mathematical nonlinear dynamic model for the suspension is devised to estimate the ride quality using the K factor. And the effect on the variation of the parameters of the suspension is examined. The results showed that the dynamic viscosity of the oil in a damper was the parameter that most influeced the ride quality of a passenger car for the ride quality of a passenger car.

전력품질 개선을 위한 단상 전압제어형 능동전력필터 시스템에 관한 연구 (A Study on the Single Phase Voltage-Controlled Active Power Filter for Power Quality Improvement)

  • 손진근
    • 대한전기학회논문지:전기기기및에너지변환시스템부문B
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    • 제52권5호
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    • pp.238-245
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    • 2003
  • In this paper, a single Phase voltage source voltage-controlled active power filter(APF) for power quality improvement was proposed. The proposed APF has the performance of harmonic suppression and unity power factor correction. The performance of harmonic suppression can be obtained by controlling the waveshape of the APF output voltage to be sine wave. And, unity power factor is controlled by the reactive power control loop of the APF output. Simulation and experimental results using diode rectifier showed that the voltage-controlled APF, unlike the current-controlled APF, can reduce the voltage harmonics as well as current harmonics. Also the results showed that the input dover factor and power quality were greatly improved.

Kano모델 및 고객만족 계수를 이용한 신제품 개발

  • 박노국;이상복
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2009년도 추계학술대회
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    • pp.358-369
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    • 2009
  • In this paper, we propose development of new products including the proposed process of at the customer's requirements. The success of new product development depends on customer satisfaction in the marketplace. Existing product development process, including the customer's interest was weak. In this paper, we propose development of new products which include Kano's attractive quality factor method and Timko's customer satisfaction index factor method. Also we verified new medical treatment of incontinence-nency which is applied to the proposed process.

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내부서비스품질이 고객만족과 기업성과에 미치는 영향에 관한 연구 (A Study on the Internal Service Quality on the Internal Customer Satisfaction and the Business Performance)

  • 김선준
    • 경영과정보연구
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    • 제15권
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    • pp.147-164
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    • 2004
  • The purpose of this paper is on employees as internal customers and the critical role this group plays in the delivery of quality results. The set up of research model for verification was as follows. The research model was drawn as internal service quality level $\Rightarrow$ internal customer satisfaction $\Rightarrow$ enterprise outcome. Then, two hypotheses were established to the research model. Through the factor analysis and multiple regression analysis, the results are as follows. First, internal service quality level turned out to be affected indirectly through internal customers' satisfaction rather than a direct factor to affect the enterprise outcome. Second, internal customers' satisfaction was proved to be the most important factor for the enterprise outcome as ti was the intimate factor precedent to the enterprise outcome. However, there could be a variation of response according to the personal circumstances of respondents since the respondents were from different enterprises and consisted various job positions and age group. Namely it included a limitation of rather unaccurate resulting values because the transverse methods were performed for convenience though it needed a longitudinal research to accomplish the general purpose of this study.

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통계적 분석을 이용한 간이급수시설의 오염원에 관한 연구 (A Study on the Pollution Sources of Simple water Supply Piped System using Statistical Analysis)

  • 이홍근;김현용;백도현;김지영;이태호
    • 환경위생공학
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    • 제14권2호
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    • pp.56-67
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    • 1999
  • This study was performed to suggest the basic data and plans for the establishment of safe water supply plans in simple water supply piped system in the rural areas. In 4 different places, 24 points of water sources 36 points of taps from water sources were sampled. Of the whole 60 points, 55 points were ground water and 5 points were surface water. 14 items were measured for the analysis of water quality on each samples. The measured items were analyzed again by statistical method ; cluster analysis and principle components analysis. The results of this study are as followed. 1) In water quality analysis on water sources, 4 items, bacteria, E.coli, NH3-N and Fe exceed the standard. Of 24 points, 20 points(83%) on bacteria, 1 point(4%) on NH3-N and Fe exceed the standard. 2) In water quality analysis on near and remote taps, 4 items, bacteria, E.coli, NH3-N and Fe , exceed the standard. Of 36 points, 20 points (81%) on bactria, 1 pint(3%) on NH3-N and Fe exceed the standard. 3)Cluster analysis on water quality shows the differences by the kinds of water sources, geographical characteristics and distance from water sources. 4) Principle components analysis on ground water shows that Factor 1 and Factor 3 are natural fluctuation by the content of soil. Also, Factor 2 and Factor 4 are penetration of pollutants to underground. Therefore, it is needed to take deeper ground water in order to prevent from pollution in the areas which have ground water as water source . 5) Principle components analysis on surface water shows that Factor 1 is penetration of vacteria from surface to water source when rainfalls. Also, Factor 2 is fluctuation of water quality by the geographical characteristics. Therefore, the counterplans against non-point pollution source must be taken. Filtration and disinfection facilities are needed in the areas which have surface water as water source.

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식각액(Wet Etchant)제조공정의 품질향상을 위한 강건설계에 대한 연구 (A study on the robust design for quality improvement of Wet Etchant manufacturing process)

  • 최용석;황덕형;조광희;오선일;강경식
    • 대한안전경영과학회지
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    • 제14권1호
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    • pp.155-165
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    • 2012
  • This essay talks about research of robust design for quality improvement of production procedure of Wet Etchant. It suggested the optimum design method in consideration of specific capability value that is the way to maximize the quality of product in the production system by using Daguchi parameter design method while finding factors affecting product quality with analysis of production system of product A from producer D. Also, it set long term of 6months as noise factor and let it to be the robust design that can find the optimum condition of control factor that is dull to the changes of each month, that is the change in noise factor. The control factor which affects the product quality is decided as combination method, temperature of raw material, combination time and as there are too many possibilities for combination methods, we performed 4 methods first based on previous research data then derived three ways with product that passed SPEC and set as the factor. As a result of application of optimum production procedure suggested in this essay to the actual production process with its standardization, there was a effect of drop of more than 10particles in comparison to the particle number of previous product and also it brought the effect that resulted the stable number of particle of under 30 that is what the client company suggested.

기업의 품질개선활동에 따른 성과에 영향을 주는 요인에 관한 연구 -싱글 PPM을 중심으로- (A study on the influence factor for Quality Improvement Activity Performance of Enterprise)

  • 김용범;장광순
    • 대한안전경영과학회지
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    • 제13권3호
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    • pp.145-152
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    • 2011
  • Company's survival in a changing business environment is depend on what kind of strategy will be used for facing this business competition society. For this, many companies continued to apply management techniques to improve the activities in this process has been running productivity-oriented activities to switch away from the quality has become a central activity. In other words, quality improvement activities (quality improvement activity) for the continuing businesses is an important strategic element. In this study, single-PPM (Single-PPM) the company's leading quality improvement activities will be used and browse to accommodate factors that affect a successful quality improvement activities, absolute requirement for companies to learn about the conditions to improve the quality of corporate tries to emphasize the importance of the activity.