• 제목/요약/키워드: IS(Information Systems) Success

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How to Manage Cloud Risks Based on the BMIS Model

  • Song, Youjin;Pang, Yasheng
    • Journal of Information Processing Systems
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    • 제10권1호
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    • pp.132-144
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    • 2014
  • Information always comes with security and risk problems. There is the saying that, "The tall tree catches much wind," and the risks from cloud services will absolutely be more varied and more severe. Nowadays, handling these risks is no longer just a technology problem. So far, a good deal of literature that focuses on risk or security management and frameworks in information systems has already been submitted. This paper analyzes the causal risk factors in cloud environments through critical success factors, from a business perspective. We then integrated these critical success factors into a business model for information security by mapping out 10 principles related to cloud risks. Thus, we were able to figure out which aspects should be given more consideration in the actual transactions of cloud services, and were able to make a business-level and general-risk control model for cloud computing.

BARRIER TO ELECTRONIC KNOWLEDGE REPOSITORY SUCCESS: INFORMATION OVERLOAD AND CONTRIBUTION OVERLOAD

  • Bock, Gee-Woo;Kang, Youn-Jung
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2007년도 추계학술대회
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    • pp.284-293
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    • 2007
  • In the present competitive organizational environment more organizations are implementing knowledge management initiatives to gain strategic advantage. One such initiative is that of implementing electronic knowledge repositories (EKR) which often leads to a rapid increase in the quantity of information employees have to process daily; raising concerns of employees being overloaded. This is especially true for current EKRs using distributive technology, enabling customizable individual workspaces which can result in loose knowledge structures. This paper identifies a new type of information overload (IO), extending the concept as occurring in both knowledge seekers and contributors and uses cognitive dissonance theory to provide evidence that IO can change employees' perception of EKR usage. This research paper provides the first empirical evidence that overload has no sufficient affect on EKR continuance intention directly, but has significant negative affect on the two main success measures; perceived usefulness and satisfaction of the system.

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e-Learning에서의 학습환경과 학습자 자기효능감이 학습 유효성에 미치는 영향 (The Influence of Learning Environment and Learners' Self-Efficacy on the Effectiveness in e-Learning)

  • 이웅규;이종기
    • Asia pacific journal of information systems
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    • 제16권1호
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    • pp.1-21
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    • 2006
  • e-Learning can be seen as not only one of Internet-based information technologies which can provide education services but also one of teaching-learning methods which can implement self-directed learning. Thus, for evaluation of e-Learning effectiveness, both information-technology-based learning environment and learners' abilities in self-learning and computer-using should be considered simultaneously. This study suggests a research model for evaluating the effectiveness of e-Learning, which is theoretically based on information systems success model, constructivism and self-efficacy. The model is composed of three parts: effectiveness, learning environment, and learners' self-efficacy. Effectiveness is a part of dependent variables: satisfaction and academic performance. Learning environment and learners' self-efficacy can be considered as two sets of explanation variables for effectiveness. The former consists of learning management system, learning contents, and interactions that are provided bye-Learning and the latter means learners' self-regulated efficacy and computer self-efficacy. We show validity of the model empirically by surveying the college students who have experienced e-Learning. In result, most of all hypotheses suggested in this model are accepted in low significant level.

교육행정정보시스템(NEIS) 사용자 만족도에 영향을 미치는 요인에 관한 연구 (A Study of the Factors in Influencing Satisfaction with the National Education Information System)

  • 강윤정;노윤석;이원준
    • 한국정보시스템학회지:정보시스템연구
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    • 제17권1호
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    • pp.1-22
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    • 2008
  • As National Education Information Systems (NEIS) is supposed to broadly introduced all over the country, we need to understand factors that would affect its successful use. Studies regarding the NEIS have been made in terms of a social issue according to its introduction and use, however there has been only little research made in terms of the use of the system so far. Therefore, this study aims to investigate the factors that would have effect on a successful use of the NEIS. A research model of the study is based on the extended DeLone and McLean's information systems success model with two characteristics of computer self-efficacy and perceived fairness. Based on the survey data from 168 subjects, the present study performs SEM analysis with PLS. The results show that perceived usefulness and computer self-efficacy improves the user satisfaction. However, the user' satisfaction does not cause system characteristics- system quality, information quality, service quality -and perceived fairness not effect. The study provides characteristics which can effectively and smoothly introduce the NEIS for its successful use on the upcoming full scale execution on the NEIS.

ERP 성공요인에 대한 시스템관리자와 컨설턴트 간의 시각 차이 (Perspective Differences between System Managers and Consultants as to ERP Critical Success Factors)

  • 장활식;최유정
    • 한국정보시스템학회지:정보시스템연구
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    • 제14권2호
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    • pp.215-236
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    • 2005
  • The purpose of this paper is to examine the differences in the critical success factors for ERP adoption suggested by the system managers and the ERP consultants. The survey results indicated the following findings. First, there was no significant difference in the relative importance of the critical success factors between the system managers and the ERP consultants. Both groups agree that 'top manager's concern and support' is the most critical factor and that 'user involvement' is the second. However, the system managers tend to think 'training and education of end users' and 'cooperations among the project participants' more important than the consultants do. Second, both groups agree that the most important ERP contribution should be 'improvements in the business processes.' They also agree that the least important aspect is 'ERP's contribution to the individual's productivity.' In overall, the ordered lists of ERP evaluation criteria according to their importances were of no significant difference between the groups. Third the two groups showed differences when they were asked to evaluate the importance of the critical success factors for each of the ERP evaluation criterion. In general, the system managers tend to put more emphasis on 'training and education of end users' and 'adaptation of end users to the changed processes,' whereas the consultants tend to emphasize more on 'top managers' interest and supports' and 'project manager's capabilities and performance.' The differences in the critical success factors presented by the two groups indicated that more efforts need to be devoted to understanding other participant's interests and concerns in an ERP project team. Better coordinations based on the mutual understandings could improve the chance of achieving a success in adopting ERP packages.

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기업 이러닝시스템 성과에 대한 이해관계자 인식 부합 관점의 연구 (Consensus of Corporate e-Learning System Stakeholders Regarding the Satisfaction of End-Users)

  • 김재식;양희동;엄혜미;김재경
    • Asia pacific journal of information systems
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    • 제15권4호
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    • pp.27-60
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    • 2005
  • The purpose of this study is to call attention to the consensus of stakeholders of corporate e-Learning system for the sake of its success. We identified the critical success factors(contents, technical features, management, and organizational support) as major components of corporate e-Learning systems and questioned whether stakeholders' consensus on the importance of these components facilitates the successful implementation of these components. We also questioned whether the influence of these components on user satisfaction could be moderated by contextual factors. Based on empirical testing of 18 e-Learning user companies, we verified that the consensus of stakeholders regarding the importance of content, technological features, and organizational support has a positive influence on the perceived quality of these factors in their e-Learning systems, which in turn is positively related to user satisfaction. The learning subjects and learning style did significantly moderate the influences of these perceived qualities on user satisfaction.

전략적 정보시스템 계획의 주요성공요인에 대한 실증분석 (An Empirical Assessment of Critical Success Factors for Strategic Information Systems Planning)

  • 서창교;이종은;박종채
    • 경영정보학연구
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    • 제4권2호
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    • pp.273-291
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    • 2002
  • 정보시스템계획이 효과적으로 수행되지 못하면, 정보시스템의 개발 후에도 조직의 목표달성에 도움을 주지 못하게 되므로, 기회 및 비용의 손실뿐 아니라 정보시스템 자원의 낭비를 가져올 가능성이 매우 크다. 본 연구는 전략적 정보시스템 계획의 성공요인을 중심으로 국내기업의 전략적 정보시스템 계획 수준과 전략적 정보시스템 계획 수립에 필요한 요인들을 설문조사를 통해서 분석하였다. 실증 연구의 설계는 첫째 전략적 정보시스템 계획 수립 여부에 영향을 주는 요인들을 조사하고, 둘째 주요성공요인을 중심으로 포괄적인 전략적 정보시스템 계획 현황을 조사하며, 셋째 전략적 정보시스템 계획이 없을 경우, 그 이유를 조사하였다.

전자정부 성공도 측정수단 및 측정수단에 관한 연구 (Measuring User Success in the Electronic Government Environment)

  • 정진택
    • 디지털융복합연구
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    • 제1권1호
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    • pp.45-67
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    • 2003
  • Developing user success metric will make it possible to evaluate the effectiveness of different electronic government systems and will help produce empirical data relating user success to task performance in electronic government environments. The purpose of this study is that combining output-oriented and interaction-oriented variables together into a single model might explain more of the variance in the dependent variable user success in a electronic government than either type of variable could have explained alone. The hypothesized reason is that user success is the result of the reciprocal effects of the properties of the information system and several facets of psychological functioning. Thus, the complex interplay between the system and the user in certain situational contorts may produce different degrees of user success with electronic governments.

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ERP시스템 영역에서의 조직시민행동: 업무효율성, 정보의 질 및 IT혁신의도와의 관계 (Organizational Citizenship Behavior in the ERP System Context: The Relationships between Work Efficiency, Information Quality, Intention of IT Innovation, and Organizational Citizenship Behaviors)

  • 윤철호
    • Asia pacific journal of information systems
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    • 제16권3호
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    • pp.29-47
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    • 2006
  • Many companies have been implementing Enterprise resource planning (ERP) systems for their organizational transformation in order to survive and achieve strategic advantages in an increasing competitive business environment. Thus, it is meaningful to identify factors that affect ERP system operation positively. Organizational citizenship behaviors (OCB) are discretionary, extra-role behaviors of employees which go beyond the prescribed formal roles, and are known as to be the contribution factors for organization performance. The purpose of this study is to develop the measurements for the OCB constructs in ERP system context and empirically test the relationships between the OCB construct and ERP system success. The four constructs - altruism, conscientiousness and courtesy, civic virtue, and sportsmanship - and fifteen measurements on the OCB were developed based on previous studies (i.e. Organ 1988) and empirically verified by confirmatory factor analysis. The results of testing the relationships between the OCB and ERP system success show that the OCB have a significant direct impact on the information quality and intention of IT innovation while they have an indirect impact on work efficiency mediated by information quality. This study enhances the OCB model into information system arena and helps better understand the user behaviors of information systems.

정보기술 기반 비즈니스 프로세스 아웃소싱 파트너십과 성과에 관한 탐색 : CTI(Computer Telephony Integration) 기반 고객서비스센터 아웃소싱 사례를 중심으로 (An Exploratory Empirical Study on the Partnership and Performance of IT-enabled Business Process Outsourcing : A Case of CTI(Computer Telephony Integration) based Customer Service Center Outsourcing)

  • 안준모;오민석
    • Journal of Information Technology Applications and Management
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    • 제12권1호
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    • pp.241-259
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    • 2005
  • This study explores a model of partnership to the success of outsourcing CTI(computer telephony integration) based customer service centers of a telecommunication service company. The motivation of the study is to extend the research on IT outsourcing to IT-enabled BPO of customer service centers as a specific IT outsourcing practice. Previous research on IT outsourcing partnership and success is reviewed for developing an a research model of IT-enabled BPO. This model is proposed based on the previous partnership success models in information systems research. The results of the study confirm major factors related to successful IT-enabled BPO in previous research. Especially, the specificity of a contract and strategic collaboration in partnership are found to be influential on the success of IT-enabled BPO.

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