• The Journal of the Korea Contents Association
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• v.19 no.11
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• pp.392-400
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• 2019

The aim of this study is to estimate the recognition of ex-prisoners and experts on rehabilitation programs and family support programs by Korea Rehabilitation Agency, which plays a responsible role in promoting social reintegration. Estimation and comparison method was used to assess between the efficiency and the importance of the rehabilitation business which was respectively recognized by ex-prisoners and experts. The subjects of this study who have received the support from the agency were composed, and the effectiveness was identified. In addition, to measure the importance of the rehabilitation business, a group of experts were made up of professors, the agency employees, and correctional officers with expertise and experience of this field of reintegration and recidivism. Collected data were shown in quadrants by setting preference and importance on each axis through IPA. As a result, there was a significant difference between the preference and importance, and based on this result, the discussion was suggested in relation to the rehabilitation business and family support business.

• Journal of Korean Society of Transportation
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• v.25 no.2 s.95
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• pp.27-37
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• 2007

This research has been carried out for assessing the competitiveness of the major Asian airports based on the quality of service provision. Five airports were selected for evaluation: Hong Kong, Singapore Changi, Tokyo Narita, Bangkok Don Muang, and Seoul Incheon International Airport. For evaluation of these selected airports, AHP and IPA techniques were applied. Five main factors were defined through a literature review of previous studies: concreteness, convenience, economic efficiency, respondency, and accessability. Hong Kong International Airport had the strongest airport in the Asian region, followed by Incheon International Airport. The least competitive airports were Bangkok and Tokyo Narita International Airport in regards to users' perception for the provision of services at the airport.

• Journal of Korea Society of Industrial Information Systems
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• v.21 no.2
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• pp.73-91
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• 2016

This study sheds light on the quality aspect of cloud computing services as next IT platform. Three tasks of the research are to extract the quality factors of cloud service from the user's viewpoint, empirically analyze the perceptual differences between the user group and the provider group by applying the IPA technique, and suggest some quality factors that need to be improved. Based on the previous researches and focus group evaluation, 13 quality factors have been established. Two field surveys have been performed respectively to collect the perceptual importance and satisfaction level of the users and the providers. It is shown that the quality satisfaction of the user group is lower than the quality perceived by the providers. And there exist significant differences between two groups in respect to quality importance level and IPA matrix. In conclusion, 6 quality factors that need to be improved are suggested such as service functionality, service availability, interoperability, scalability, confidentiality, and provider's responsiveness.

• Membrane Journal
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• v.23 no.2
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• pp.170-175
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• 2013

Poly (vinyl alcohol) (PVA) solution containing the glutaraldehyde (GA) as a crosslinking agent was coated onto the polyacrylonitrile (PAN) hollow fiber membrane as the supporter. Pervaporation experiments were carried out to characterize the prepared PVA/PAN composite membrane for water-isopropyl alcohol mixture. The flux and separation factor were measured at 30, 50, $90^{\circ}C$ for the feed mixture of aqueous 85 wt% IPA solution with varying the reaction temperature and composition of coating solutions. Typically the flux showed 1,870 $g/m^2{\cdot}hr$ at $90^{\circ}C$ feed mixture and the coating concentration of 3.5 wt% and the highest separation factor of 804 was obtained at $30^{\circ}C$ feed mixture and the coating concentration of 7 wt% as well.

• Health Policy and Management
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• v.18 no.3
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• pp.1-17
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• 2008

The measurement and management of patient satisfaction has become one of the key issues in the last two decades. Hospitals must thoroughly understand the needs of their customers and design products and health services that meet and exceed their expectations. The importance-performance analysis(IPA) is a widely used analytical technique that yields strategies for managing customer satisfaction in a variety of applications. IP A is a two-dimensional grid based on customer-perceived importance of quality attributes and attribute performance. Depending on the interplay of these two dimensions, four strategies can be derived. The aim of this study is to develop the management strategies for improving patient satisfaction in university hospitals using the I-P analysis. The attributes on inpatient service quality in 4 university hospitals was investigated using the Martilla and James(l977)' s a mean adjusted I-P grid where the axes of the grid cross at the average rating point of all items. The patient satisfaction questionnaires were completed by 600 hospital inpatients. The main statistical methods are path analysis and IPA with SPSS 12.0 and AMOS 4.0 statistical softwares. The two attributes, physician and medical service, administrative staff kindness attributes position in first quadrant(Keep Up the Good domain). The nurse and nursing service attributes position in second quadrant(Possible Overkill domain). The two attributes, convenience of check-in service, facilities and physical environment position in third quadrant(Low Priority domain). Finally the quality of inpatient service(food etc.) attributes position in fourth quadrant(Concentrate Here domain). These findings show various implications on the development of strategies in university hospitals in the future. It was determined that quality of inpatient service(food etc.) need to concentrate more on investments. These investments include a taste, price, proper provision of food service and quick response of pain management. A low priority was given to investment in streamlining the check-in process of inpatient and hospital facilities and physical environment in the long run.

• Journal of the Korean Dietetic Association
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• v.13 no.3
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• pp.277-294
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• 2007

The purposes of this study were to a) examine using status, b) measure the service quality attributes, c) analyze IPA and customer satisfaction, d) develop the LSM(Local Store Marketing) by location of K theme restaurant such as residential type(A), complex type(B) and downtown type(C). The questionnaires were handed out to 346 of 450(usage rate 76.9%). The statistical data analysis was completed using SPSS(ver 12.0) for descriptive analysis, $X^2$, t-test, ANOVA, reliability analysis, factor analysis, multiple linear regression. From an analysis on service quality attributes, most importance of service quality attributes was more highly perceived than performance of those, except for 'attractive exterior', 'variety of kid's menu', 'convenient facilities for kid' and perceived importance and performance were also significantly different by location of branch restaurant. The attributes to be improved were 'convenience of restaurant's parking lot', 'food tast', 'speedy service' and 'service competency' as branch A(residential type) restaurant, 'convenience of the restaurant location' as branch B(complex type) restaurant and 'convenience of the restaurant location' and 'speedy service' as branch C(downtown type) through IPA analysis. The Overall customer satisfaction was 3.74 and service quality factors had significant effect on overall customer satisfaction. Location of restaurant, which gives a great effect on its operation and marketing, has a important correlation with success or failure of restaurant business enterprises. Therefore, marketing strategy by restaurant location should be developed.

• Journal of Gastric Cancer
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• v.17 no.2
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• pp.145-153
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• 2017

Purpose: Identification of the infrapyloric artery (IPA) type is a key component of pylorus-preserving gastrectomy. As the indocyanine green (ICG) fluorescence technique is known to help visualize blood vessels and flow during reconstruction, we speculated that this emerging technique would be helpful in identifying the IPA type. Materials and Methods: From August 2015 to February 2016, 20 patients who underwent robotic or laparoscopic gastrectomy were prospectively enrolled. After intravenous injection of approximately 3 mL of ICG (2.5 mg/mL), a near-infrared fluorescence apparatus was applied. The identified shape of the IPA was confirmed by examining the actual anatomy following infrapyloric dissection. Results: The mean interval time between ICG injection and visualization of the artery was 22.2 seconds (range, 14-30 seconds), and the mean duration of the arterial phase was 16.1 seconds (range, 9-30 seconds). The overall positive predictive value (PPV) of ICG fluorescence in identifying the IPA type was 80% (16/20). The IPA type was incorrectly predicted in four patients, all of whom were obese with a body mass index (BMI) of more than $25kg/m^2$. Conclusions: Our preliminary results indicate that intraoperative vascular imaging using the ICG fluorescence technique may be helpful for robotic or laparoscopic pylorus-preserving gastrectomy.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.5
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• pp.3199-3209
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• 2015

The importance of offset program has been increased, recently. Most research focused on the technology valuation and improvement of offset program. Research related with assessment of offset companies and development of differentiated strategies for cultivating them although they are important actor in offset program. Hence, this paper aims to propose the framework for assessing offset companies and providing the differentiated strategies using Desirability Function and IPA. Additionally, by applying the proposed framework to real offset companies, the applicability and usefulness of it are verified. The framework consists of extracting performance measures, assessment of it using Desirability Function and AHP and strategic planning based on IPA.

• Journal of the Korean Society of School Health
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• v.28 no.1
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• pp.10-21
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• 2015

Purpose: In this study, the research has been conducted on the health teachers and general teachers who are in charge of sexual education in the middle schools to find out their understanding on the degree of importance and degree of performance on key concept of the sex education and then compare their differences in the recognition of sex education which leads to find out the contents and range of capabilities required for the teachers in charge of sex education. Methods: A descriptive research on 77 health teachers and 71 general teachers using IPA and SPSS/WIN was practiced. Results: The result of research showed that there are significant differences in the annual hours for sex education of their schools, the contents of the sex education which was given in the lecture type lesson, and their performance degree. It was also found the distribution of key concepts by differences in IPA matrix. Conclusion: As there are the differences in the performance degree in sex education between health teachers and general teachers in middle school, more specific education for each of them is needed. And the way to reinforce the key concepts, which are found high in perceived importance degree for both health teachers and general teachers, but low in the performance degree should be considered.

• Journal of Korea Port Economic Association
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• v.32 no.1
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• pp.59-77
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• 2016

This paper reviews the current local logistics policy of the Incheon Metropolitan City and prioritizes policy agenda based on fuzzy AHP and IPA (Importance Performance Analysis). The analysis recommends that the city needs to keep up the current good works at the policy agenda such as early expansion of the international logistics hub and improvement of the provincial highway network.The policy agenda including the logistics parks, the transport networks and the hinterland activities are evaluated as overkilled agenda. Revitalization of the logistics database, establishment of an integrated business support center, modal shift, and public logistics support were classified as low-priority policy agenda. The policy agenda of urgent concentration includes development of new logistics business and air cargo industry.