• Title/Summary/Keyword: Human-Error and Human -Error Control

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A method and analysis of human-error management of a semiconductor industry (반도체산업에서의 인적오류제어방법 및 연구)

  • Yoon Yong-Gu;Park Peom
    • Journal of the Korea Safety Management & Science
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    • v.8 no.1
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    • pp.17-26
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    • 2006
  • Basis frame-work's base in a semiconductor industry have gas, chemical, electricity and various facilities in bring to it. That it is a foundation by fire, power failure, blast, spill of toxicant huge by large size accident human and physical loss and damage because it can bring this efficient, connect with each kind mechanical, physical thing to prevent usefully need that control finding achievement factor of human factor of human action. Large size accident in a semiconductor industry to machine and human and it is involved that present, in system by safety interlock defect of machine is conclusion for error of behaviour. What is not construing in this study, do safety in a semiconductor industry to do improvement. Control human error analyzes in human control with and considers mechanical element and several elements. Also, apply achievement factor using O'conner Model by control method of human error. In analyze by failure mode effect using actuality example.

Human Errors and Human Factors in Service Delivery Processes: A Literature Review and Future Works (서비스 분야에서 인간공학과 인적오류 연구)

  • Hong, Seung-Kweon
    • Journal of the Ergonomics Society of Korea
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    • v.30 no.1
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    • pp.169-177
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    • 2011
  • The aim of this study is to review previous studies on human errors in the service delivery processes. Service industry is sharply growing in the advanced countries. Many people are looking for something to contribute to the service industry. Although there are many research topics related to service domain that human factors and ergonomics specialists can do contribute, a few researchers are studying such topics. This paper indicated how previous researches on human factors and human errors have addressed the service domain, in order to prompt human factor study on the service domain. A variety of sources were inspected for literature reviews, including books and journals of managements, medicine, psychology, consumer behavior as well as human factor and ergonomics. The characteristics of human errors in the service domain were investigated. Human error studies in several service sectors were summarized such as medical service, automotive service operation, travel agent service and call center service. Until now, human factors community was not much interested in human errors in service domain. However, there is much space to contribute to service domain; human error identification, human error analysis and control of human error. The research of human error in service domain can provide clues to improve service quality. This paper helps to guide to identify human error of service domain and to design service systems.

An Analysis of Human Error Mode and Type in the Railway Accidents and Incidents (철도 사고 및 장애의 인적오류 유형 분석)

  • Ko, Jong-Hyun;Jung, Won-Dea;Kim, Jae-Whan
    • Journal of the Korean Society of Safety
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    • v.22 no.4
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    • pp.66-71
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    • 2007
  • Human error is one of the major contributors to the railway accidents or incidents. In order to develop an effective countermeasure to remove or reduce human errors, a systematic analysis should be preferentially performed to identify their causes, characteristics, and types of human error induced in accidents or incidents. This paper introduces a case study for human error analysis of the railway accidents and incidents. For the case study, more than 1,000 domestic railway accidents or incidents that happened during the year of 2004 have been investigated and a detailed error analysis was performed on the selected 90 cases, which were obviously caused by human error. This paper presents a classification structure for human error analysis, and summarizes the analysis results such as causes of the events, error modes and types, related worker, and task type.

A Case Study on Aircraft Accidents Due to Air Traffic Controller's Human Error - Applying TEM (Threat & Error Management) Analysis - (항공교통관제사의 휴먼에러에 기인한 국내외 항공기 사고 사례연구 - TEM(Threat & Error Management) 분석법을 적용하여 -)

  • Kim, Jung-Bin;Park, Sung-Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.29 no.4
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    • pp.124-133
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    • 2021
  • The airline industry has been growing steadily since 2016 with more than 100 million air passengers, renewing the largest number of air passengers every year. Increasing air demand leads to an increase in air traffic in limited airspace, increasing the likelihood of accidents between aircraft. Due to the massive human and material damage caused by a single mistake, aviation safety is being heavily focused around the world to efficiently use limited airspace. Studies related to various human factors are underway as most of the aviation accidents are found to be caused by human factors, but research on human factors by controllers is insufficient while they are active in terms of control and operation. Given that 82% of air accidents caused by controllers are caused by human error, the importance of management of human error and changes in perception are urgently needed. This study aims to understand the seriousness of the controller's human error by analyzing the accident cases caused by the controller's human error using TEM to identify threats and errors and derive common human factors.

A Hybrid Modeling Tool for Human Error Control of in Collaborative Workflow (협업 워크플로우에서의 인적오류 제어를 위한 하이브리드 모델링 도구)

  • 이상영;유철중;장옥배
    • Journal of KIISE:Computing Practices and Letters
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    • v.10 no.2
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    • pp.156-173
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    • 2004
  • Business process should support the execution of collaboration process with agility and flexibility through the integration of enterprise inner or outer applications and human resources from the collaborative workflow view. Although the dependency of enterprise activities to the automated system has been increasing, human role is as important as ever. In the workflow modelling this human role is emphasized and the structure to control human error by analysing decision-making itself is needed. Also, through the collaboration of activities agile and effective communication should be constructed, eventually by the combination and coordination of activities to the aimed process the product quality should be improved. This paper classifies human errors can be occurred in collaborative workflow by applying GEMS(Generic Error Modelling System) to control them, and suggests human error control method through hybrid based modelling as well. On this base collaborative workflow modeling tool is designed and implemented. Using this modelling methodology it is possible to workflow modeling could be supported considering human characteristics has a tendency of human error to be controlled.

A Study on a Geometrical Analysis for the Manual Mode of an Advanced Teleoperator System (지적 원격조작시스템의 수동모드 개선을 위한 기하학적 해석에 관한 연구)

  • Lee, Sun-Yo;Kim, Chang-Dae;Park, Se-Gwon
    • Journal of the Ergonomics Society of Korea
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    • v.7 no.2
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    • pp.31-44
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    • 1988
  • If an error occurs in the automatic mode when the advanced teleoperator system performs a task in hostile environment then the automatic mode changes into the manual mode. The operation by the control program and the operation by a human recover the error in the manual mode. The system resumes the automatic mode and continues the given task. It is necessary to improve the manual mode in order to make the best use of a man-robot system, as a part of the human interface technique. Therefore, the error recovery task is performed by combining the operation by the control program representing autonomy of a robot and the operation by a human representing versatility of a human operator effectively in the view point of human factors engineering. The geometric inverse kinematics is used for the calculation of the robot joint values in the operation by the control program. The singularity operation error and the parameter operation error often occur in this procedure. These two operation errors increase the movement time of the robot and the coordinate reading time, during the error recovery task. A singularity algorithm, parameter algorithm and fuzzy control are studied so as to remove the disadvantages of geometric inverse kinematics. And the geometric straight line motion is studied so as to improve the disadvantages of the operation by a human.

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Human-machine system optimization in nuclear facility systems

  • Corrado, Jonathan K.
    • Nuclear Engineering and Technology
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    • v.53 no.10
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    • pp.3460-3463
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    • 2021
  • Present computing power and enhanced technology is progressing at a dramatic rate. These systems can unravel complex issues, assess and control processes, learn, and-in many cases-fully automate production. There is no doubt that technological advancement is improving many aspects of life, changing the landscape of virtually all industries and enhancing production beyond what was thought possible. However, the human is still a part of these systems. Consequently, as the advancement of systems transpires, the role of humans within those systems will unavoidably continue to adapt as well. Due to the human tendency for error, this technological advancement should compel a persistent emphasis on human error reduction as part of maximizing system efficiency and safety-especially in the context of the nuclear industry. Within this context, as new systems are designed and the role of the human is transformed, human error should be targeted for a significant decrease relative to predecessor systems and an equivalent increase in system stability and safety. This article contends that optimizing the roles of humans and machines in the design and implementation of new types of automation in nuclear facility systems should involve human error reduction without ignoring the essential importance of human interaction within those systems.

A study on a design of developed-ERES/WCS using the ASR and fuzzy set theory as a part of human interface technique (Human interface 기술의 일환으로서 ASR과 fuzzy set theory를 이용한 developed-ERES/WCS 설계에 관한 연구)

  • 이순요;이창민;박세권
    • 제어로봇시스템학회:학술대회논문집
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    • 1988.10a
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    • pp.76-81
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    • 1988
  • As a means of human interface, this study designs Developed-ERES/WCS with voice recognition capability and fuzzy set theory. In the advanced teleoperator system, when an error occurs on the automatic mode, the error is recovered after the automatic mode is changed into the manual mode intervened by a human. The purpose of this study is to reduce human work load and to shorten error recovery time during error recovery.

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A Review on ISO Standards Applicable for a Human Error Tolerant Control Center Design (제어실의 인적오류 예방에 적용 가능한 ISO 표준 검토)

  • Lee, Dhong-Ha
    • Journal of the Ergonomics Society of Korea
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    • v.30 no.1
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    • pp.161-168
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    • 2011
  • Objective: The aim of this study is to review the ISO(the International Organization for Standardization) standards recommendations on a human error tolerant control room design. Background: ISO TC(Technical Committee) 159 published a variety of international standards on design of mental and physical work, design of displays and controls, and workstation layout design. A proper edition of these standards can be a good resource for a human error tolerant control center design guidelines. Method: Recommendations of ISO TC 159 standards were grouped into arrangement of control suite, layout of control room, layout and dimensions of workstations, design of displays and controls, environmental design, alarm, automation, management system design, procedure and training. Results: It was found that some standards on the design of supervisory control and data acquisition(SCADA), alarm, automation, layout, workload management, and environment can be used for human error prevention guidelines in the control center design. Conclusion: ISO TC 159 standards were not sufficient to cover all the ergonomics area of control center design. Application: Designers can have technical aids from these ISO standards to improve ergonomic performance of their control center.

A Modification of Human Error Analysis Technique for Designing Man-Machine Interface in Nuclear Power Plants (원자력 발전소 주제어실 인터페이스 설계를 위한 인적오류 분석 기법의 보완)

  • Lee, Yong-Hui;Jang, Tong-Il;Im, Hyeon-Gyo
    • Journal of the Ergonomics Society of Korea
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    • v.22 no.1
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    • pp.31-42
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    • 2003
  • This study describes a modification of the technique for human error analysis in nuclear power plants (NPPs) which adopts advanced Man-Machine Interface (MMI) features based on computerized working environment, such as LCOs. Flat Panels. Large Wall Board, and computerized procedures. Firstly, the state of the art on human error analysis methods and efforts were briefly reviewed. Human error analysis method applied to NPP design has been THERP and ASEP mainly utilizing Swain's HRA handbook, which has not been facilitated enough to put the varied characteristics of MMI into HRA process. The basic concepts on human errors and the system safety approach were revisited, and adopted the process of FMEA with the new definition of Error Segment (ESJ. A modified human error analysis process was suggested. Then, the suggested method was applied to the failure of manual pump actuation through LCD touch screen in loss of feed water event in order to verify the applicability of the proposed method in practices. The example showed that the method become more facilitated to consider the concerns of the introduction of advanced MMI devices, and to integrate human error analysis process not only into HRA/PRA but also into the MMI and interface design. Finally, the possible extensions and further efforts required to obtain the applicability of the suggested method were discussed.