DOI QR코드

DOI QR Code

A Review on ISO Standards Applicable for a Human Error Tolerant Control Center Design

제어실의 인적오류 예방에 적용 가능한 ISO 표준 검토

  • Lee, Dhong-Ha (Department of Industrial Information Engineering, The University of Suwon)
  • 이동하 (수원대학교 산업정보공학과)
  • Received : 2011.01.28
  • Accepted : 2011.02.09
  • Published : 2011.02.28

Abstract

Objective: The aim of this study is to review the ISO(the International Organization for Standardization) standards recommendations on a human error tolerant control room design. Background: ISO TC(Technical Committee) 159 published a variety of international standards on design of mental and physical work, design of displays and controls, and workstation layout design. A proper edition of these standards can be a good resource for a human error tolerant control center design guidelines. Method: Recommendations of ISO TC 159 standards were grouped into arrangement of control suite, layout of control room, layout and dimensions of workstations, design of displays and controls, environmental design, alarm, automation, management system design, procedure and training. Results: It was found that some standards on the design of supervisory control and data acquisition(SCADA), alarm, automation, layout, workload management, and environment can be used for human error prevention guidelines in the control center design. Conclusion: ISO TC 159 standards were not sufficient to cover all the ergonomics area of control center design. Application: Designers can have technical aids from these ISO standards to improve ergonomic performance of their control center.

Keywords

References

  1. Embrey, D. E., "SHERPA: A Systematic Human Error Reduction and Prediction Approach", Proceedings of ICANPP, Knoxville, TN. 1986.
  2. ISO 6385 Ergonomic principles in the design of work systems, 2004.
  3. ISO 9241-4 Ergonomic requirements for office work with visual display terminals(VDTs) -- Part 4: Keyboard requirements, 1998.
  4. ISO 9241-5 Ergonomic requirements for office work with visual display terminals(VDTs) -- Part 5: Workstation layout and postural requirements, 1998.
  5. ISO 9241-9 Ergonomic requirements for office work with visual display terminal - Part 9: Requirements for non-keyboard input devices, 2000.
  6. ISO 9241-12 Ergonomic requirements for office work with visual display terminals(VDTs) -- Part 12: Presentation of information, 1998.
  7. ISO 9241-13 Ergonomic requirements for office work with visual display terminals(VDTs) -- Part 13: User guidance, 1998.
  8. ISO 9241-14 Ergonomic requirements for office work with visual display terminals(VDTs) -- Part 14: Menu dialogues, 1997.
  9. ISO 9241-20 Ergonomics of human-system interaction -- Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services, 2008.
  10. ISO 9241-110 Ergonomics of human-system interaction -- Part 110: Dialogue principles, 2006.
  11. ISO 9241-171 Ergonomics of human-system interaction -- Part 171: Guidance on software accessibility, 2008.
  12. ISO 9241-303 Ergonomics of human-system interaction - Part 303: Requirements for electronic visual displays, 2006.
  13. ISO 9241-400 Ergonomics of human--system interaction -- Part 400: Principles and requirements for physical input devices, 2007.
  14. ISO 9241-410 Ergonomics of human-system interaction -- Part 410: Design criteria for physical input devices, 2008.
  15. ISO 10075-1 Ergonomic principles related to mental work-load -- Part 1: General terms and definitions, 1991.
  16. ISO 10075-2 Ergonomic principles related to mental workload -- Part 2: Design principles, 1996.
  17. ISO 11064-1 Ergonomic design of control centres -- Part 1: Principles for the design of control centres, 2000.
  18. ISO 11064-2 Ergonomic design of control centres -- Part 2: Principles for the arrangement of control suites, 2000.
  19. ISO 11064-3 Ergonomic design of control centres -- Part 3: Control room layout, 1999.
  20. ISO 11064-4 Ergonomic design of control centres -- Part 4: Layout and dimensions of workstations, 2004.
  21. ISO 11064-5 Ergonomic design of control centres -- Part 5: Displays and controls, 2008.
  22. ISO 11064-6 Ergonomic design of control centres -- Part 6: Environmental requirements for control centres, 2005.
  23. ISO 11226 Ergonomics -- Evaluation of static working postures, 2000.
  24. Nyssen, A. and Blavier, A., Error detection: a study in anaesthesia, Ergonomics, 49, 517-525, 2006. https://doi.org/10.1080/00140130600568766

Cited by

  1. Development of Safety Competences, Behavioral Indicators and Measuring Methods for Preventing Human-Error in Nuclear Power Plants: A Preliminary Study vol.31, pp.1, 2016, https://doi.org/10.14346/JKOSOS.2016.31.1.132