• 한국경영과학회지
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• 제34권1호
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• pp.123-132
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• 2009

Third Party Logistics (TPL) providers offer outsourced logistics services to companies for part or sometimes all of their supply chain management. Although TPL market is increasing rapidly and drawing much attention from various aspects, it is not easy to find the researches dealing with relations between TPL providers and home delivery companies dealing with small-sized cargo. This study focused on service dimensions which TPL providers consider when they choose a home delivery company. In this paper, we found five factors of service dimensions including delivery charge, logistics management shills, partnership, and then investigated which dimensions affect TPL providers' preference. In addition, we showed that the logistics management skills are more important than the delivery charge which has commonly been considered the most important factor. This study offers managerial insights on TPL providers' prefer once which we can hardly find in theoretical and practical perspective.

• 한국의료질향상학회지
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• 제3권1호
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• pp.144-152
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• 1996

Background : Because of introduction of nationwide health care system in 1989 and the improvement of socioeconomic status of population the number of outpatient visiting university hospital has good facilities and manpower has increased. So the waiting time for medical service at university hospital are lengthened. Particularly outpatients complain that waiting for prescribed drugs at pharmacy depart are long. Reducing waiting time at pharmacy depart door-to-door delivery system that the patients applying for door-to-door delivery receive prescribed drug at home without waiting at pharmacy depart were studied. The objective of this study is to analysis the opinion of outpatients for door-to-door delivery system, to study the appropriateness of adopting the system and to produce ideal model for the system. Method : Outpatients waiting drug at pharmacy depart were questioned about door-to-door delivery system. to find the factors affect utilizing the system the logistic regression was used. Result : 83.3% of the patients want to utilize the system without charging, and 72.9% of the patients want to utilized system with charging. 68.3% of patients with charging want to use this system because of long waiting time at pharmacy depart. 50% of patients who do not want to use door-to-door do not use this system because of incorrect delivery. The affecting factors to utilize the system were sex, waiting time, fee. Conclusion : The model for door to door delivery system. 1. door-to-door personnel reside in hospital and the patient want to utilize the system apply for the delivery with charging. 2. The applied drugs dispense at spare time. 3. Delivery company gathers drug at appointed time and delivers. 4. The delivery fee is 2,000-3,000 won. 5. To prevent from loss and changing the drug the name of patient on packet are printed and drug packet are sealed. 6. The company submit the confirm sheet which are written that the patient received drug correctly to hospital. 7. The delivery time of drug is reserved for the convenience of receiving.

• 마케팅과학연구
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• 제15권2호
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• pp.227-244
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• 2005

인터파크의 도서부문인 북파크는 비교적 일찍부터 온라인 도서판매를 시작해 왔으나 그 성과는 지지 부진하였으며, 도서 전문몰에 항상 뒤쳐져 있었다. 북파크의 부진은 인터파크 전체 성과에도 악영향을 미쳐서 인터파크의 대기업 계열의 인터넷 쇼핑몰과의 경쟁에서도 허덕이고 있었다. 이 때 배수진을 치고전임직원들이 과감히 승부수를 던진 것이 바로 도서무료배송 전면적 실시였다. 도서무료배송은 배송비증가로 인한 수익악화와 경쟁업체의 모방이라는 위험이 있었지만, 간접적인 가격할인 효과로 인한 도서 매출의 증대와 타 품목으로의 구매전환이라는 긍정적인 밤항에 승부를 걸었던 것이다. 이를 통해 인터파크는 온라인 도서부분 1위 업체로 부상했다. 또한 이를 바탕으로 전체매출액에서도 쇼핑몰 업계 1위를 탈환하는 성과를 달성하였다. 이는 고객지항적인 태도로 사전에 철저한 시장 고객분석을 통해 도서무료배송의 성공에 대한 확신을 가지고 경쟁사보다 앞서간 결과였다. 본 사례는 인터넷 마케팅에서 시장선점을 위한 과감한 승부수와 이를 뒷받침하는 절저한 시장과 경쟁사 분석이 얼마나 중요한지를 보여주고 있다.

• 가정∙방문간호학회지
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• 제5권
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• pp.20-31
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• 1998

The purpose of this study was to develop the framework of community-based home care nursing delivery system, and to examine the validity of it. For these, home care nursing study team of College of Nursing, Seoul National University has studied home care nursing system since September, 1996, and has operated home care center since August, 1997. This study has been supported by the Korean Sience Foundation. We organized Committee of rules, and Clinical specialist consultant group for more efficient running of the home care center. In nursing station, research assistant controlled general work, and 5 home care nurses were hired for home visiting. We developed the Standards for operations, that included criteria for clients, central supply system of nursing materials, central management of nursing care cost, advertisement, patient referral system, and so forth. In our center, 108 patients enrolled, and neurologic disorders including cerebrovascular accident, and cancer were the most prevailing diseases. We tried to overcome the limitations of hopital -based home care, and to provide more accessible, efficient, safe, and stable home care nursing. Therefore, we were referred clients from patients and families, public health care center, industries, as well as from hospitals. Meanwhile, we developed home care recording system and assessment-intervention algorithm for various diseases for quality control and standardization. Also, we did continuing education, and tried to detect problems and to find solutions by regular meeting between the committee of rules and home care nurses. As the results of this study, several limitations of operation were found. First, it was difficult to manage and communicate with the doctor in the emergency situation, Second, we spent too much time for trasnsportation, because only five nurses covered all areas of Seoul and nearby cities. Third, preparation for special care of home care nurses were lacked. Forth, criteria for termination of care and frequency of home visit were ambiguous. Fifth, some difficulties were found in retrospective payment system. And finally, interconnection with home care machinery company were needed. Strategies for solving these problems were suggested.

• 대한간호학회지
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• 제30권6호
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• pp.1455-1466
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• 2000

The purpose of this study was to develop the framework of community-based home care nursing delivery system, and to demonstrate and evaluate the efficiency of it. The study was carned out over a period of 3years from September 1996 to August 1999. The researchers developed Standards for operations, this was all aimed toward a home care recording system, and an assessment intervention algorithm for various diseases quality control and standardization. In the center, 185 patients enrolled, and of the enrollments cerebrovascular disorder and cancer were the most prevailment diseases. Also, a home care nursing activity classification was developed in six domains. Those domains were assessment, medication, treatment, education and consultation, emotional care, and referral or follow-up care. Ten sub-domains were divided according to the systematic needs. Among these nursing activities, treatment, assessment, and education and consultation were frequently performed. In sub-domain classification, skin integrity, respiration, circulation, and immobility related care were provided most frequently. The cost of home care nursing per visit was also suggested. The cost include direct and indirect nursing care, management, and transportation cost. Also, the researchers tried to overcome the limitations of hospital-based home care to provide more accessible, efficient, safe, and stable home care nursing. Therefore, clients were referred from other patients, families, public health care centers, industries, and even hospitals. As a result of this study, several limitations of operation were found. First, it was difficult to manage and communicate with doctor in the emergency situations. Second, there was too much time spent for transportation. This was because they are only five nurses, who cover all of the areas of Seoul and nearby cities. Third, preparation for special care of home care nurses was lacking. Fourth, criteria for the termination of care and the frequency of home visits were ambiguous. Finally, interconnection with home care machinery company was so yely needed. New paragraphs' strategies for solving these problems were suggested. This study will be the basis of community-based home care nursing, and the computerized information delivery system for home care nursing in Korea.

• 한국IT서비스학회지
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• 제20권5호
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• pp.89-104
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• 2021

Food delivery service combined with IT technology and HMR (Home Meal Replacement) are rapidly growing due to the COVID-19. Recently, the demand for salads along with HMR has increased among office workers in their 20s and 30s who are interested in health and beauty. Freshcode is a food startup with 6 years of experience that started selling salad products through O2O service. Freshcode applied for a patent for a service that collects orders from nearby areas and delivers them on the same day to a designated delivery address 'FCOSPOT' to save shipping costs. In March 2021, in recognition of the growth potential of the regular delivery service, Freshcode received an investment of 6 billion won in Series A. This study may have practical implications to early-stage startups and scale-up stage startups through a longitudinal case study on the growth of a single company. As for the research method, the lean startup methodology and lean canvas were used in the early stage of startup. In particular, the process of the build-measure and learn feedback-loop, which is the core of lean startup methodology, was applied to each major decision-making step. In the scale-up stage after 5 years, the business model canvas was used to schematize the growth as a food online O2O platform to verify continuous innovation. This case study has three main findings. First, the idea of 'FCOSPOT' was successfully implemented through the Lean Startup methodology. Second, Freshcode demonstrated the scalability of the differentiated business model of shared base delivery O2O. Third, a key factor of success was the digital integrated communication operation strategy that maximizes the experience for the created customers.

• 유통과학연구
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• 제13권4호
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• pp.45-53
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• 2015

Purpose - Online shopping enables consumers to conveniently purchase products irrespective of the time and place. As a result, several online shopping companies have emerged to cater to this growing market and, therefore, the competition among them has become increasingly intense. This paper evaluates the comparative efficiency of online shopping companies for a multi-year period (2009-2013), in order to help online shopping managers identify major drivers for enhancing management efficiency and the subsequent competitiveness. Research design, data, and methodology - The researchers collected the data from 2009 to 2013 from the distribution yearbook. This paper analyzes the marketability (sales figures), profitability (business profits), and management conditions (net profits) of domestic online shopping enterprises by incorporating information on human resources (number of employees) and material resources (total assets and capital). Therefore, the number of employees, total assets, and capital are selected as input variables, and sales figures, business profits, and net profits as the output variables. In this study, Data Envelopment Analysis (DEA) was used to measure the comparative efficiency of domestic online shopping companies. In addition, the Malmquist Productivity Index was used to evaluate the trend of change of Decision Making Units' (DMUs') efficiency for a multi-year period. Results - First, as of 2013, Interpark (2.415) was found to be the most efficient online shopping enterprise, followed by Aladdin Communications (2.117), Hyundai Home shopping (1.867), Home&Shopping (1.176), NS Home shopping (1.170), Commerce Planet (1.126), CJ O Shopping (1.105), Ebay Korea (1.088), and GS Home Shopping (1.051). Second, this study recognizes how the management efficiency has changed for the period 2009-2013. Third, the lesser the capital and employees, the more are the net profits, and the better is the management efficiency of domestic online shopping companies. Lastly, the productivity of such companies is influenced by endogenous factors rather than exogenous factors such as shifts in business environment and technological advances. Conclusions - DHC Korea influenced various distribution channels to reach customers through the Internet. Consequently, this helped in increasing the awareness about its products, in addition to an increase in sales. These achievements can be attributed to the characteristics of online shopping companies. Although it is easy for these companies to suggest goods for one-off purchases, they however have difficulties in retaining customers. Overcoming this challenge can be one of the ways to benchmark a successful case of an efficient company. For example, an online shopping company can attract customers by developing a corresponding mobile application as a convenient way to shop online. Additionally, they can satisfy customers by quick delivery of purchased products, which is possible by building an effective logistics network. Our study indicates that the productivity of an online shopping company was influenced by endogenous factors driven by improvements in managerial practices rather than exogenous factors. Accordingly, online shopping companies should adopt strategies to improve their operational efficiency rather than sales volume-oriented management.

• 가정∙방문간호학회지
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• 제6권
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• pp.5-18
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• 1999

This study was attempt to encourage for developing on rehabilitation delivery system and programs as a substitute service instead of hospitalization for accident patients at work, such as hospital based home health care nursing service. It needs vary substitutes service of hospitalization to curtail the length of stay for inpatients who were hospitalized with workers compensation insurance. It focused on developing an estimation of early discharge day of accident inpatients based on a detail statement of treatment for 115 inpatients who were hospitalized at General Hospital in 1997. This study has four specific purpose as follows. First, to find out the status of health service utilization. Second, to estimate the early discharge days and income increasing effect based on the early discharge for those patients. Third, to identify the factors to affect total medical expenditure and the length of stay for those inpatients. Forth, to figure out the need of utilizing home health care nursing service for accident patients. In order to analyze of the length of stay and medical expenditure for inpatients who were hospitalized due to the accident, the authors conducted with micro-analysis and macroanalysis from medical records and medical expenditure records. Micro-analysis was done by nominal group discussion of 4 expertise with the critical criteria. such as a decrease in the amount of treatment after surgery, treatments, tests, drugs and changes in the tests consistency, drug methods, vital signs, start of ROM exercise, doctor's order, patient's outside visiting ability, stable conditions. In addition to identify affected variables for medical expenditure. the length of stay and income effect due to early discharge day, the data was analyzed with multiple regression analysis and linear regression analysis model by SPSS-PC for windows and Excell program. Results of this study as follows. First, the mean length of stay was 37.1 days, whereas the mean length of stay due to early discharge was 28.2 days at the hospital. The estimation of early discharge days were shown that depends on the length of stay. The longer length of stay, the longer length of early discharge days, such as under 7 days length of stay patients was to estimated the mean length of stay was 4.9 days and early discharge days was 4.6. whereas the mean length of stay was 122.6 days and early discharge days was 92.0 respectively. The mean medical expenditure per day were found to be 133.409 Won. whereas the mean medical expenditure per day was shown negative linear trends according to the length of stay at the hospital. The estimation results of the income effect due to 11 early discharge days per bed was around 2,150,000 won. However, it means not the real benefits from early discharge, but the income increasing amount without considering medical prime cost in general hospital. Therefore, it needs further analysis on the cost containments and benefits under the considering as well turn over rates per bed as the medical prime costs. The length of stay was most significant and the sign was positive to the total medical expenditure, as expected. Surgery and patient's residential area also an important variable in explaining medical expenditure. The level of complications was most significant variable in explaining the length of stay. The level of the needs on horne health care nursing service which can be used for early discharge accident patients were shown very high. The needs distribution varied from 65.5% of patients and 88.9% of caregivers, to 96.4% of doctors, and 99.1% of nurses. In addition horne health nurse responded that they can be managed the accident inpatients from early discharge. From these research findings. the following suggestions has been drawn it needs to develop strategies on rehabilitation delivery system in order to focused on consumer's side which is planned for 21 century health policy in Korea. Vary intermediate facilities and horne health care would have been developed in the community based for comprehensive rehabilitation services as a substitutes of hospitalization for shortening the length of stay of hospitalizations. In hospital based horne health care nursing service, it's available immediately to utilize for the patients who wanted rehabilitation services as a substitutes of hospitalization under the cooperations with workers compensation insurance company.

• 한국위성정보통신학회논문지
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• 제9권1호
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• pp.6-12
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• 2014

방송미디어 산업은 유무선 통신네트워크의 발전과 더불어 스마트 미디어로 발전하며 새로운 미디어 생태계를 구축하고 있다. 스마트 미디어 생태계에는 다양한 사업자들이 새로운 패러다임과 함께 신규서비스를 창출하고 있다. 반면에, 지상파 방송사는 강력한 콘텐츠 제작 능력과 지상파 방송망을 포함한 미디어 전송 네트워크를 보유하고 있음에도 불구하고, 치열한 경쟁 환경속에서 상대적으로 뒤처지고 있는 상황이다. 본 논문에서는 지상파 방송이 스마트 미디어 경쟁 환경과 곧 도래하는 UHD 방송 환경에서 경쟁력을 갖추기 위한 방안으로 다양한 기능을 포함한 셋톱박스 기반의 플랫폼 구축 방안을 제안하고, 상세한 전송 네트워크 구조 및 플랫폼의 구성에 대해 설명한다. 새로운 방송서비스인 UHD 방송환경에서 새로운 미디어 플랫폼의 성공적인 정착을 통해 지상파 방송서비스의 직접 수신가구 수 증가를 기대할 수 있으며, 무료 보편적 시청권 제공이라는 지상파 방송의 본연의 목적과 수익성 확보를 얻을 수 있을 것으로 기대된다.

• 항공우주정책ㆍ법학회지
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• 제26권2호
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• pp.125-147
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• 2011

현대산업사회에서 화물운송은 종래 대규모 완제품을 대량으로 운송하던 것과 달리, 소비자의 다양한 요구를 반영하여 여러 종류의 소규모 화물을 빈번하게 수송하는 것이 특징이라 할 수 있는데, 그러한 화물 운송업의 시류를 잘 반영하고 있는 것이 국제특송이라 할 것이다. 특히 해외 진출기업 및 유학생의 증가와 더불어 세계적인 한류 열풍, 해외 쇼핑몰을 통한 반입 물자의 증가 등으로 국제택배산업은 매년 10% 이상 성장하는 고성장산업이다. 국제특송에 관하여 현재까지 우리나라에서는 항공법에 '상업서류 송달업'으로 규정하여 근거규정을 두고 있었다. 하지만 동 규정에 대해 항공법과 연결되어 있는 우편법이 신서송달의 예외로 종전과 달리 '외국과 특급배달서비스를 이용하여 수발하는 서류'를 새롭게 추가하였으므로, 항공법상 상업서류 송달업에 관한 개정도 불가피한 상황에 놓이게 되었다. 항공법상 상업서류 송달업에 관한 규정을 개정하는 방안으로 항공법 특히 현재 제정안이 공포된 "항공사업법"상에 그 명칭을 변경하거나 문구를 수정하는 방안이 선행되어야 할 것이고, 이러한 근거규정의 정비와 별도로 당사자간의 권리와 의무, 사업자의 손해배상책임에 관한 새로운 입법을 모색하는 것이 바람직할 것으로 생각된다. 사견으로는 향후 택배관련 입법에 상업서류 송달업 즉, 국제특송업에 관한 내용을 추가하는 것을 제안한다. 국제특송업에 관한 입법에서는 먼저 국제특송업에 관한 개념 정의가 필요하다. 국제특송업은 운송주선적 측면과 운송적 측면을 동시에 가지고 있고, 필연적으로 육상과 항공의 복합운송이라는 점에서 독립적인 지위가 확인된다. 또한 국제특송 사업자의 손해배상책임에 관한 책임제한액과 관련하여, 현재 시행되고 있는 사업자의 약관은 대체적으로 항공운송인의 책임제한원칙을 가감없이 수용하고 있다. 항공운송이 전체 국제특송운송에서 필수적인 부분을 차지하는 점에서 이러한 책임원칙의 도입은 불가피할 것으로 보이나, 특송물품의 특성상 일반적인 항공화물과는 차이가 있어야 할 것이다. 사견으로는 송하인이 국제특송계약을 체결하는 시점에 추가 요금을 지급하고 별도의 보험에 가입함으로써 운송물의 손해발생 시에 고가의 손해배상금을 수령할 수 있는 제도를 활성화하는 것이 좋을 것으로 생각한다.